Tradepoint 360

Tradepoint Enterprise

3 / 5
1 review

Who Uses This Software?

This solution is for small to large businesses.

Average Ratings

1 Review

  • 3 / 5

  • 3 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Installed - Mac
    Installed - Windows
    Open Source
  • Support
    Business Hours

Vendor Details

  • Tradepoint 360
  • Founded 1999
  • Canada

About Tradepoint Enterprise

Tradepoint Enterprise is the leading business management software solution streamlining the entire business cycle from sales to order fulfillment. An integrated Accounting solution allows you to have contact based accounting functions, manage multiple financial entities while sharing Inventory, automatic allocations based on preferences, and advanced reporting capability are just some of the benefits of the integrated Accounting functionality in Evolution. Contact us to learn more today!

Tradepoint Enterprise Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Tradepoint Enterprise Reviews

Tradepoint 360

Dec 23, 2014

3 / 5
Ease of Use

1 / 5
Customer Support

Comments: Tradepoint 360 has a number of good points once you get to understand the system, but is let down by an abysmal lack of instructions of how to use the system and support which can take over 12 months to answer some questions. Fairly basic questions such as how to reconcile end of year accounts and an explanation how to use the report designer for generating customized invoices, order forms etc. simply do not get answered.

It has the appearance of being a two-man company with a programmer based in Pakistan. if there are indeed any more people in the company, it seems they can never be contacted by either phone or e-mail.

Account reconciliation is not particularly robust as it only reconciles external statements with posts to the relevant account and does not reconcile to the opening or closing balance of these accounts within Tradepoint.

Although you can generate a lot of reports, many of these are much more complicated than what is often wanted. For example it seems impossible to generate a simple report which summarizes sales of all products or categories of products over a specific time period.

With some procedures such as purchasing or drop ship sales, you also have to be very careful in the order in which these are conducted.

The combining of customer deposits into the same account as prepayments made to suppliers is also rather strange.

The shopping cart interface is generally quite good and has a good degree of customization but again attempting to make slight changes to the shopping cart operation or in fact discover how to make such simple changes as removing one variety of product from the sale which may be part of a entire range seems to be either too difficult or not possible, as requests to customer support remain unanswered.

Inventory control needs careful monitoring to ensure that certain transactions that have been carried out do not cause any unintended stock movements.

CRM functions are adequate although not as good as a fully featured CRM suite