# eSUB Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is eSUB the right Construction Management solution for you? Explore 253 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/76833/eSUB-Subcontractor-Software/reviews

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eSUB

4.4 (253)

[View alternatives](https://www.capterra.com/p/76833/eSUB-Subcontractor-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 20th, 2026

# Reviews of eSUB

Ease of use

4.3

Customer Service

4.6

## Pros and Cons in Reviews

CM

Chris M

PresidentElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: More than 2 years.

“Very quickly learned how to use the program and it covers all the bases for a solid PM platform as a MEP trade partner.“

July 15, 2025

AS

Ari S

PEConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“UX (hard to learn, too many clicks/wait time for numerous operations).“

October 8, 2024

AP

Ashley P

Senior Project ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“I enjoy the way that all of the information and documentation for a project is located in one place.“

April 8, 2025

CM

Carolina M

Assistant Project ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“We have found a few issues, but nothing the help team cannot give information on it.“

February 13, 2025

MM

Michael M

Upper managementConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Awesome, easy to keep up with time, materials and cost.“

September 5, 2024

IS

Ian S

PEConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“Innovation has seemed to lag when compared to competitors.“

January 16, 2025

CF

Carly F

Project Coordinator Construction, 51 - 200 employeesUsed the software for: More than 2 years.

“It's super effective for this, as i can attach documents to the submittal as well and it helps keep me organized and have all of my submittals in one place.“

February 1, 2023

JP

Jonathan P

ForemanConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“The delay I get on finishing a daily report and the process of deleting a crew if needed“

January 3, 2024

## Showing most helpful reviews

Showing 1-25 of 253 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hogan H.  
Vice President  
  
Used the software for:

### "eSub delivers a quality product that is easy to use and meets all of our needs."

July 17, 2015

5.0

eSub provides a great cloud-based solution that meets all of our project management and project tracking needs. As a subcontractor, it was nice to finally find a software solution that is tailored to the needs of subs and our work flow. It is easy to use and it has been easily adopted by all of our users, both in the office and in the field. I find that it covers all of the processes of a subcontracting workflow simply, but it is not simplistic. It is a sophisticated piece of software that has increased our internal efficiency and our external "appearance" to our clients. The only small complaint I've had so far with this software is the inability to share some common project submittal information between old and new projects, but this would be a great extra, not a deal killer at all. We have been very happy with eSub's continued enhancements and their technical support staff is very helpful and very easy to get a hold of. I'd rate their support team among the best that I've encountered over the years. If you are a subcontracting firm looking for project management/project tracking software, eSub provides a great solution and is a great value for the price. I'd highly recommend it.

Review Source

NM

Nick M.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Esub Use Review"

December 26, 2023

5.0

Very good.

Pros

Everything. Its easy to use, User Friendly & Multifunctional. It also serves as a great Daily Construction Report tool & platform for managing day to day activities as a record.

Cons

Nothing Yet.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

Ease of use and Ease of Access from anywhere for myself and all our company users.

Review Source

SH

Sydney H.  
Contract Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "eSUB Review"

February 1, 2023

3.0

The system works a lot better than it did a year ago. It used to take forever to open Timecard Management or wouldn't open at all and I was having to manually enter payroll, but now I don't have that problem.

Pros

The export feature so time doesn't have to be manually entered in our Payroll system

Cons

I have to open each and every single job each week to save the Daily Reports and to know what jobs need to be included to export and it takes quite a bit of time. It would be nice if you could just populate daily reports created that week.

Review Source

GH

Garrett H.  
President  
Construction  
Used the software for: 2+ years

### "eSUB is a great tool for Subcontractors"

February 1, 2023

5.0

The team at eSUB has been very helpful. We even attended the bootcamp, which really helped a couple of our team members become more comfortable with the software. I would encourage every subcontractor that purchases eSUB to send a representative or two from to it.

Pros

The ease of use and how it really dialed in our document control. Our daily reports are standardized now, our PO's can be monitored by our Purchaser and Accounts Payable, our Change Orders are easier to read, and equipment is tracked now. We are able to forecast labor and hold the team to it since hours are always current. eSUB has been very beneficial to our team.

Cons

Some of the formats or layouts we didn't like right away, but those have improved through the years and should really look great in the next version of eSUB.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)

Reason for choosing eSUB

eSUB is geared toward subcontractors and we had faith in the eSUB team.

Review Source

BD

Brian D.  
Construction Management  
Food & Beverages  
Used the software for: 1-2 years

### "My Time with eSUB"

February 6, 2023

5.0

Better than anything I have ever used to track project progress

Pros

I like the simplicity of getting in to review projects in progress.

Cons

It difficult to upload pictures of work in progress - Biggest complaint from Team Members

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

It was already done when I started with A&B Processing

Review Source

PB

Patryk B.  
PM  
Construction  
Used the software for: 2+ years

### "Elite Exteriors "

February 1, 2023

5.0

Good - customer support and over all base for running and managing the project from the office.

Pros

Document management and history of emails.

Cons

High entry level for not that tech savy workers.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing eSUB

Value for the money and modules more suitable for subcontractor.

Review Source

JT

Justin T.  
Principal  
Construction  
Used the software for: 2+ years

### "My Review"

January 20, 2022

4.0

ESUB allows for real time integration between the office and job sites, and Esub maintains a long archive of completed projects for reference.

Pros

Submittal tracking and change order tracking.

Cons

I don't like not being able to upload/ capture project information directly from Microsoft Outlook including email content and attachments.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

ESub is more subcontractor centric and is not littered with features that are not applicable to subcontractors.

Review Source

AD

Ashley D.  
Manager  
Construction  
Used the software for: 1-2 years

### "eSUB"

February 5, 2023

3.0

Pros

It's online. It has a visual graphic to represent hours used versus budget

Cons

Phases are not listed numerically, along with many other things where it would make sense. Unable to copy an employees timecard over from the previous week- or hold a default timecard that you could fill in - with an appearance like an excel sheet which would save a lot of time for entry. Unable to export phases for time keeping- which causes manual entry at the end. Everything has to be manually entered.

Switched from

[hh2 Remote Payroll](https://www.capterra.com/p/168292/Remote-Payroll/)

They thought it would provide better budget versus hours status

Review Source

mS

matt S.  
project manager  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Worth every penny"

February 1, 2023

4.0

this is the perfect tool for simple managers to keep track of their projects with.

Pros

the majority of the features are intuitive and not complicated

Cons

the inability to integrate with Quickbooks (our accounting software)

Alternatives considered

[CMiC](https://www.capterra.com/p/39271/CMiC/)

Reason for choosing eSUB

its less complicated and CMIC still has similar issues working with our current platforms.

Review Source

CC

Christopher C.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Communication at it's finest"

August 1, 2019

5.0

When it comes to RFIs and submittals, eSub tackles the task as needed. Quick and efficient. Keeps projects moving forward and profitable

Pros

eSUb is communication at its finest. Seamless path between members who inquiry and provide approvals

Cons

nothing not liked. eSub continued to improve and update its software

Alternatives considered

[RedTeam Flex](https://www.capterra.com/p/140631/RedTeam/)

Reason for choosing eSUB

eSub support and ease of use was the deal closer

Review Source

SH

Sue H.  
Executive Assistant  
Construction  
Used the software for: 2+ years

### "Customer Service is the best"

September 22, 2022

5.0

Excellent- Love the tracking, ease of copying prior info to start new docs and ease of following timeline for RFIS and Submittals.

Pros

I use this for our construction documents for our field crew. RFI's and Submittals are easily processed by all of the team and tracking is easy and efficient. Better than the software is the support behind it. Our Project Manager,\[SENSITIVE CONTENT\] , goes above and beyond to let us know upcoming features, where to get answers and how to teach users to be effective with its information.

Cons

Understanding where users are pulled from for the submittal/RFI process from the project information. Specifically the Engineer, Estimator, Project Superintendent- What category do I add these people to ... Users or Contracts?

Review Source

Response from eSUB

October 3, 2022

Hi Sue- Thank you for the great review and feedback. We're proud of the quality of service and support we offer clients like you. We know how important it is that folks use and understand the tools eSUB provides. That's why our Client Success Team works so hard to help make sure you get the most out of the software. Looks like you have some questions around user vs contact. To help clarify: a user is anyone who logs in to an eSUB account (usually an employee). A contact is anyone who receives documents or correspondence from eSUB (like a superintendent, engineer, or vendor). Your Client Success Manager can help clarify and assist if you still have any questions.

JB

John B.  
VP of Project Coordination  
Construction  
Used the software for: 2+ years

### "Esub Review"

January 24, 2022

5.0

This has been a great product for us!

Pros

It has helped us as an organization keep track of our projects better. The submittal tracking is great so we can stay on top of when submittals are late from GC.

Cons

There are some processes that we do that do not translate easily to Esub. Not being able to update plans similar to Plangrid.

Reason for choosing eSUB

It was geared more towards subcontractors. Most of the other products are geared towards GC and had way more features then we required.

Review Source

NG

Noah G.  
Assistant Project Manager  
Construction  
Used the software for: 2+ years

### "Whittington Electric Esub Review"

February 1, 2023

5.0

Pros

We love how many bases Esub covers. Reduces the need for multiple programs.

Cons

The way it spits out its correspondence/submittals/RFI's for example is messy and needs to be cleaned up after the fact every time.

Review Source

rM

ron M.  
project manager  
Construction  
Used the software for: 2+ years

### "eSUB for Construction Document Management"

February 1, 2023

4.0

Very positive. The support team is excellent. I have only had a few issues, but they have been addressed swiftly every time.

Pros

Having a searchable repository that I do not need to maintain is a tremendous resource. The time savings of all the employees that do not need to dig through file trees to find documents is a significant savings.

Cons

When I attach a PDF to a Submittal, all of my bookmarks are deleted and many of my bookmarks get garbled. I then need to send a separate Box link to my customer in order for them to view the file as it was uploaded. This deletes the chain of custody for the document. Maybe there is an opportunity for a enhancement here.

Review Source

mD

melissa D.  
Project Accountant  
Construction  
Used the software for: 2+ years

### "esub construction management"

February 1, 2023

4.0

We STILL HAVE TO USE OUR ACCOUNTING SYSTEM AND THEY DO NOT COMMUNICATE....SOMETHING WE ARE WORKING ON INTEGRATING

Pros

purchasing is really easy to direct emails to the vendor and project managers

Cons

Maybe NOT AS MANY CUSTOM REPORTS AVAILABLE. SUBCONTRACTS WOULD BE NICE IF WE COULD SAVE OUR WRITTEN CONTRACT AND WITH THE VENDOR CONTACT INFORMATION AND PRICING HAVE IT AUTO FILL TO OUR CUSTOM FORM....MAYBE YOU CAN DO THAT AND I JUST NEED MORE TRAINING TO UTILIZE IT.

Review Source

EP

Eric P.  
PRESIDENT  
Construction  
Used the software for: 2+ years

### "If you are not using PM software you are losing money"

February 2, 2023

5.0

Communication between the field/project manager/ and accounting. We're truly capturing dollars that used to be lost. Very happy with eSub and recommend it to all of my "friendly" colleagues.

Pros

The software has allowed us to communicate efficiently between the operations in the field and the project manager. More efficiently capturing change order dollars that used to be lost.

Cons

I understand why the system is so robust but there ought to be a way to streamline e-mailing documents to general contractors. Once it is initially set up on the first e-mail it should not be that I MUST make the same selections every time. Default should be to include support documents. Subject line for change order e-mails should be the project/CO#/CO Subject.

Review Source

CW

Chris W.  
IT Manager  
Construction  
Used the software for: 1-2 years

### "Worth every penny, wish we started using eSub sooner"

February 6, 2018

5.0

Saved thousands of dollars on support and field production time.

Pros

We came to eSub after a horrid experience with another vendor that claimed they would "simplify" my life and save us countless hours and money. After 12 months with thousands and thousands of dollars spent on support and wasting way too many hours to admit without profound embarrassment, I made the choice to abandon the failing attempt and give eSub a try. I tested eSub for a few months before making a complete shift to their platform and the only regret is I did not do it sooner. The conversion was smooth, the training was on point and the relationship is that of a partner not a parasite looking to milk us dry with a poorly engineered and supported product. We have saved thousands of dollars, countless productive field hours and I don't spend my entire day managing our management software. Feel free to look us up with any questions.

Cons

If forced to submit a "con", the only thing that we have requested, from time to time, is a custom form or a modification to the way items are displayed. BUT... this is because we are trying to preserve OUR method. The eSub method is not flawed, we are making the request. The support team is still extremely responsive and I really don't see this as a con.

Review Source

CF

Carly F.  
Project Coordinator  
Construction  
Used the software for: 2+ years

### "Good Software"

February 1, 2023

4.0

Pros

I typically use E-sub to generate submittals, purchase orders and change orders. It's super effective for this, as i can attach documents to the submittal as well and it helps keep me organized and have all of my submittals in one place.

Cons

Sometimes the software can be glitchy and will not allow me to add certain files/takes a long time to load.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

Cost reasons.

Review Source

DV

Denise V.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Commercial Flooring Contractor and Acoustical Ceilings"

February 1, 2023

5.0

We utilize the daily reports but it would be great if the pictures on those reports could be used for multiple things (as in, adding pics to the change orders prove damages by other trades, etc). If you add to field reports you can glen from there but it would be great if we could also add from daily reports.

Pros

That the Purchase Orders tied to a project and show cost associated

Cons

The only "true" cost would be to tie labor cost to each project and the integration with Quick Books is lacking for eSub.

Review Source

BW

Brad W.  
Project Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "eSUB rocks"

May 25, 2023

5.0

Pros

We're able to better manage the hours on the job along with the cost on the job with using eSUB.

Cons

I wish we could create folders to save pictures to help separate the different files. I.E. Folder Building 1 then another folder inside of that one called Column A then another folder inside of that one called A1 then I can put pictures inside of that folder.

Review Source

eE

eddie E.  
Plumber  
Construction  
Used the software for: 2+ years

### "Worth the money"

November 2, 2023

5.0

Love it! The best things about it are keeping track of everything

Pros

The way you can track lost time to jobs and keeping track of workers time.

Cons

Kinda hard to navigate to some areas. For instance trying to figure out how to print a weekly time sheet that included everyone on the job and the amount of hrs they worked.

Review Source

YI

Yousef I.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "eSub Review"

February 1, 2023

4.0

overall the experience has been great

Pros

Submittal tracking and RFI tracking are very useful as well as field notes and taking quick pictures and notes.

Cons

for the mobile app, it tends to be slow.When submitting RFI, it would be nice once you save it to give you the option to directly attach a file or email instead of having to go back and find the RFI.

Review Source

NA

Neal A.  
Vice President  
Construction  
Used the software for: 2+ years

### "Helped get our project management team more organized and start projects better prepared."

June 28, 2017

5.0

Tracking and organization of different documents required for each project.

Pros

The creation and tracking of submittals, RFIs, and change orders has been a game changer in how organized we are from the start of projects to the close out. It allows all our project management team to see what has been done to date on a project from anywhere without having to carry a large project notebook with them. The recent API integration with Plangrid has made RFI creation easier and more professional looking.

Cons

Branding consistency. The forms and letters it outputs are branded with our logo but it would be great to be able to input a signature into the emails that it sends out from the system.

Review Source

JD

Jennifer D.  
Service Coordinator  
  
Used the software for:

### "ESub has been a game changer for us!"

July 10, 2015

5.0

Pros: -easy to use - streamlines project management by reducing hefty admin time spent creating documents such as: purchase orders, rfi's, sub agreements, change orders, quick memos , etc -allows for more timely contract responsiveness to our customers -makes creating submittals a breeze - produces excellent daily reports for manpower by cost code that are easy to download - excellent cost tracking by cost code and issues -excellent project overview -excellent customer service, very responsive with follow through -easy to train new users Cons: -contact management can be a little burdensome with all the clicking required. You learn quickly to setup the project correctly from the beginning with all pertinent contacts. The contact will already be added in the main contact log but not assigned to that specific project unless that project is 'clicked' for that contact. This resulted in a few new ESub users thinking those contacts weren't in the main contact log yet and they added them, creating duplicates. You do get the hang of this and your preparation will be self-appreciatied down the line. -this one is a pro and a con depending on how you use this software: you really can't fully delete anything. For example: If you enter the wrong date on a daily report (auto dates for current date) you cannot go back to change later so better get it right the first time. This could be simplified by requiring an entry instead of auto fill maybe? You also cannot delete that report and start new. We add notes to the internal notes "work date was actually xx/xx" so that it will show up on a multiple daily report. -the outgoing emails from the website for some reason often get filtered by spam filters and end up sitting in the recipients junk folders. This is quickly resolved by a follow up to the vendor or customer via phone or email to confirm which is common practice. Also, this is probably typical of any web based software outbound emails. All and all I use it just about every day and I would highly recommend it. Once you are trained and used to the system; it's fantastic. Definitely allows our company to operate much more efficiently than before we had ESub!!

Review Source

AM

Arianna M.  
Health/Safety Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "BlueCore Review"

February 1, 2023

5.0

Pros

eSUB makes track job costs really easy, which is super important for all of our projects.

Cons

Using eSUB for the first time was a learning curve, but now its become second nature.

Review Source

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