Who Uses This Software?

Cloud-based law enforcement solution for public safety and security agencies that helps with jail management and state reports.


Average Ratings

3 Reviews

  • 2.5 / 5
    Overall

  • 2 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Intergraph for pricing details.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Intergraph
  • www.intergraph.com/

About I/LEADS

Law enforcement automated data tool that provides records creation through reports deliverance to state governments.


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I/LEADS Features

  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling

I/LEADS Reviews Recently Reviewed!


Good Product/Requires Computer Knowledge

May 03, 2019
4/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: This software was great and the inquiries that you can make with I/Leads are endless. This is by far one of the best programs to use for any type of search that one may have. The functions in this program are very complex, but once it is understood, the program is great.

Cons: By far the biggest con of this product is the time that it takes to teach people to use it. After teaching it, if the officers don't use it daily, they are not able to fully comprehend all of the things the program can do. This is a program that mainly is used by dispatch at our department due to the time it takes officers to understand it.

Overall: Overall, I believe that this program is excellent. The problem is, even though it has many features, it is hard to comprehend by the average user. If the user does not continue to use it, they quickly forget how to use its functions. This was a huge hurdle to overcome and only a few officers were able to use the program to all of the capabilities it offers.

Not end user friendly

Jan 14, 2017
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: The ease of Geofile table entry, maintenance, and use. Also, the details that allow UCR/NIBRS data to be pulled with much accuracy, that is once you figure out what tables relate to the data you're searching for.

Cons: The end users inability to quickly learn the system , in particular report writing and supervisor approval

Overall: While the complexity of this system allows you to run various types of searches, for the end-user the very many minute data entry that has to be made is too much for police officer and other users to use with ease.

However, once the system is learned just like using any other new systems can be a very good product. The decision of how complex data entry will be should be a reason to decide on whether you want to purchase this software. Also, the non integration of TCIC/NCIC for the CAD systems is another thumbs down. Newer versions may have the integration so make sure to ask if you're looking into purchasing the system.

Recommendations to other buyers: I did like the system, however, I think that perhaps better initial training during set up could possibly help end users. Often, we were told, "yes" to questions, followed by, "we'll get back with you". It's been 7 years since I worked at a PD with intergraph, so, some of these issues may have been addressed.

Adequate Software

Jul 27, 2016
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
Likely

Pros: Lots of options for entry

Cons: Cannot make custom reports, not intuitive to use

Overall: Adequate RMS package but customer service is lacking and the program does not flow well. Required continual opening of new tabs to fill data.