Average Ratings

2 Reviews
  • 2 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Training
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Intergraph
  • www.intergraph.com/

About I/LEADS

Law enforcement automated data systems software that provides records creation and management for public safety and security agencies.


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I/LEADS Features


I/LEADS Reviews Recently Reviewed!

Not end user friendly

Jan 14, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The ease of Geofile table entry, maintenance, and use. Also, the details that allow UCR/NIBRS data to be pulled with much accuracy, that is once you figure out what tables relate to the data you're searching for.

Cons: The end users inability to quickly learn the system , in particular report writing and supervisor approval

Overall: While the complexity of this system allows you to run various types of searches, for the end-user the very many minute data entry that has to be made is too much for police officer and other users to use with ease.
However, once the system is learned just like using any other new systems can be a very good product. The decision of how complex data entry will be should be a reason to decide on whether you want to purchase this software. Also, the non integration of TCIC/NCIC for the CAD systems is another thumbs down. Newer versions may have the integration so make sure to ask if you're looking into purchasing the system.

Recommendations to other buyers: I did like the system, however, I think that perhaps better initial training during set up could possibly help end users. Often, we were told, "yes" to questions, followed by, "we'll get back with you". It's been 7 years since I worked at a PD with intergraph, so, some of these issues may have been addressed.

Adequate Software

Jul 27, 2016
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Lots of options for entry

Cons: Cannot make custom reports, not intuitive to use

Overall: Adequate RMS package but customer service is lacking and the program does not flow well. Required continual opening of new tabs to fill data.