--- title: "Campaign Monitor by Marigold Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Campaign Monitor by Marigold Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/76928/Campaign-Monitor/" page_type: "product" language: "en" --- # Campaign Monitor by Marigold Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Campaign Monitor by Marigold ## What is Campaign Monitor by Marigold? Campaign Monitor by Marigold is a straightforward email marketing tool that enables marketers to send beautiful and personalized emails, creating a reliable channel to grow engagement with subscribers and promote loyal readership and conversions. Beautiful templates, drag-and-drop builder, and engagement-based segmentation allow marketers to deliver targeted content to large lists of subscribers without any technical expertise. ## What is Campaign Monitor by Marigold used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 506 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Pros & cons Efficient campaign creation tools Intuitive campaign management platform High and confusing pricing Starting price $11 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Content Marketing / 2025 - Email Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Campaign Monitor by Marigold?[Manage this product listing](https://www.g2.com/products/campaign-monitor/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Campaign Monitor by Marigold 4.5 (506) VS. [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price $11 Other, Per Month Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (476) Ease Of Use 4.6 (3,507) Value For Money 4.3 (382) Value For Money 4.5 (3,084) Customer Service 4.5 (386) Customer Service 4.6 (3,083) ## Campaign Monitor by Marigold alternatives [4.5 (6,256)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/76928/Campaign-Monitor/alternatives/) ## FAQs about Campaign Monitor by Marigold Overview ### What problems does Campaign Monitor by Marigold solve? Campaign Monitor by Marigold solves slow, manual email production, inconsistent branding, list management headaches, and limited visibility into opens, clicks, bounces, and A/B test results. Marketing teams, agencies, sales departments, nonprofits, and less-technical staff use it to quickly build responsive newsletters, automate sends, segment audiences, and improve campaign performance. Answer based on 229 reviews Overview ### Which roles and teams benefit most from Campaign Monitor by Marigold? Campaign Monitor by Marigold is most used by marketing teams, business owners, executives, and web or IT professionals. Marketing managers and email specialists build campaigns, segment audiences, and track engagement, while owners and directors oversee brand outreach. Developers and IT managers support template setup, integrations, and reliable email delivery. Answer based on 378 reviews Overview ### What company size and industries is Campaign Monitor by Marigold built for? Campaign Monitor by Marigold is built for marketers and primarily serves small businesses, which make up 76% of reviewers, especially in Marketing and Advertising at 21%. It also sees use in Computer Software at 12% and Internet at 8%, with smaller shares from midsize businesses at 13% and enterprises at 11%. Answer based on 506 reviews Features and Usability ### What are the key features of Campaign Monitor by Marigold? Campaign Monitor by Marigold includes core email marketing features like email campaign management, bulk email sending, customizable email templates, list management, and reporting/analytics. Differentiating features include marketing automation with autoresponders and drip campaigns, A/B testing, personalization, segmentation, mobile preview, and API access for custom integrations. Answer based on 141 reviews Pricing ### How much does it cost and what fees or limitations are included? Campaign Monitor by Marigold starts at $11/month for Lite, with Essentials at 19/month and Premier at 149/month; a free trial is available. Reviewers often call it affordable for small lists and occasional sends, but say costs can rise with larger subscriber counts, tier jumps, and duplicate contacts counted across lists. Answer based on 99 reviews Integrations ### Which third-party tools and platforms does Campaign Monitor by Marigold integrate with? Campaign Monitor by Marigold integrates with WordPress, Zapier, Gmail, Chamaileon, Google Analytics, Salesforce, and Unbounce. It also supports over 70 integrations overall, with catalog listings that extend into forms and events through tools like 123FormBuilder, Eventbrite, and Formstack Forms. Answer based on 33 reviews Getting Started and Support ### How easy is it to onboard and train a team on Campaign Monitor by Marigold? Campaign Monitor by Marigold is generally quick to onboard for marketers, designers, and other nontechnical users, with live online sessions, webinars, videos, and documentation available. Reviewers say beginners can create emails quickly, while admins, junior staff, and less tech-savvy users may need more time for setup, navigation, segmentation, and HTML-related tasks. Answer based on 51 reviews Getting Started and Support ### What customer support options does Campaign Monitor by Marigold offer, and how do users rate the experience? Campaign Monitor by Marigold offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as fast, friendly, and detailed, with helpful human responses, including weekends. Still, some report slower replies, difficulty finding contact paths, and uneven experiences depending on issue complexity or plan level. Answer based on 116 reviews Email sending ### How well does Campaign Monitor by Marigold handle email sending? Campaign Monitor by Marigold makes email sending easy for marketing teams, agencies, and small businesses with flexible templates, HTML uploads, scheduling, testing, and list targeting. It also supports previews, spam checks, and deliverability setup, though pricing, compliance reviews, and some workflow or bulk actions can feel limiting for larger or occasional senders. Answer based on 141 reviews ## Pros and Cons Efficient campaign creation tools 98% positive reviews out of 90 Most reviewers describe email campaigns as quick to set up, customizable, and easy for all experience levels. Bonnie B. Lead Systems Analyst, 51 - 200 employees. "It made deploying campaign emails and some automations so much easier than when we were with Blackbaud." High and confusing pricing 42% negative reviews out of 64 Some users report pricing is higher than alternatives, with unclear billing and costs rising quickly as lists grow. Intuitive campaign management platform 94% positive reviews out of 32 Most users comment Campaign Monitor is user-friendly, reliable, and simplifies campaign setup, tracking, and adjustments. Comprehensive real-time analytics 96% positive reviews out of 25 Most reviewers indicate reporting offers clear, actionable insights with easy-to-navigate dashboards and real-time data. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra reviewers highlight these as the top features buyers look for in Email Marketing software: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Campaign Monitor by Marigold supports **Email Campaign Management** and **Contact Management**, so teams can create, send, and organize campaigns while keeping subscriber data up to date. However, it does not offer **Campaign Scheduling**. Instead, it provides other highly rated capabilities, including **List Management** (**37%**), **Lead Capture** (**45%**), and **Mobile Optimization** (**42%**). These features help businesses grow and segment their audiences, collect new subscriber information, and improve email performance across devices, allowing teams to run more targeted and effective campaigns. Email Campaign Management 4.5 (39) 69.23% of 39 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Contact Management 4.3 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 4.1 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mobile Optimization 4.4 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users CAN-SPAM Compliance 4.3 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Campaign Monitor by Marigold 169 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Abandoned Cart Saver: Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout - Account Based Marketing: Provide personalized marketing content - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive Content: Use AI to dynamically adapt content for each visitor using behavioral, contextual, and customer data - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI SMS: Uses AI to automate audience targeting, SMS message personalization, and performance optimization. - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Audience Segmentation: Uses AI to dentify and build audience segments using customer attributes, behaviors, and engagement data. - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Email Responses: Set up automated nurturing emails based on events, online activities, and lead scores - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Replies: Provides automatic text message replies to recipients - Automatic URL Shortening: Provides automatic URL shortening to use less characters via text - Autonomous Task Execution: Completes tasks independently without constant human intervention - Autoresponders: Create and automatically send premade copy in response to customer messages - Basic Reporting: Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences - Breadth of Partner Applications: To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. - Building and Personalizing Emails: Create and design emails with an editor; manage templates; personalize dynamically - Bulk SMS: Provides templates for mass mobile messaging campaigns - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Chat/Messaging: Communicate using direct chat or messages within the system - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Cross-system Integration: Works across multiple software systems or databases - Custom Tracking Domain: Ability to define a custom domain from which emails are sent. - Custom Unsubscribe: Able to customize the unsubscribe templates, handler, and tracking. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import & Export Tools: Ability to input, modify, and extract data from the application in bulk through a structured file. - Decision Making: Makes informed choices based on available data and objectives - Dedicated IP: Ability to use a dedicated IP for deliverability. - Detailed Server Logs: Detailed logs for tracking and debugging mail server activity. - Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - E-commerce Integration: The ability to integrate installment payment software into an online store or e-commerce platform in order to add additional payment options. - Email and Mobile Preview: Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues. - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Segmentation: Able to segment transactional emails based on their purpose. - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enterprise Scalability: Provides features to allow scaling for large organizations or an expansive web presence. - Event Tracking API: API used to track the status of emails. - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geolocation: Determines the location of a device using GPS or an IP address - High-Volume Sending: Ability to send thousands of unique, personalized emails per second. - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Link Shortening: Shorten long links into custom or branded links - List Management: Manage contacts across multiple mailing lists - Manage Email Deliverability: Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. - Manage Email Lists: List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - MMS Marketing: Sends out multimedia via text messages, such as coupons, pictures, and audio - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multi-step Planning: Ability to break down and plan multi-step processes - Multi-user Account: Enables multiple users to login to the same account to maintain a single account for your entire marketing team. - Multiple Domains: Able to send emails from multiple domains. - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Natural Language Processing: Process and analyze human language in text or audio form - Newsletter Management: Create and update newsletter content to increase engagement - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. - Personalization: Adjust communications based on previous interactions or personal preferences - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Predictive Recommendations: Uses AI to recommend products, content, offers, or experiences based on customer behavior, preferences, and historical interactions. - Preset Template Availability: Quantity and quality of preset email templates for administrators to construct their own emails. - Preview Functionality: Preview materials before finalizing projects - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Sender Reputation Management: Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others. - Sending Outbound Emails: Supports the ability to send outbound email campaigns to external recipients. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spam Filter Testing: Has a dedicated spam filter testing feature, which tests the rate at which the email is sent through spam filters - Subscriber Management: Add or remove subscribers from mailing lists - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Scheduler: Provides the ability to schedule single or bulk text messages to recipients on a specific date and time - Text-to-Landline: Text enables landline phones so users can receive text messages sent to an existing business number - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transactional SMS: Allows users to establish automated workflows and triggers to deliver transactional text messages - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Analytics: Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity. - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Webhooks: Event-driven HTTP callback that automatically sends real-time data between applications - Website Personalization: Customize website features - White Label: Ability that lets users rebrand the software to make it look like their own - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.3 (417) 4.3 Based on 417 reviews ## Pricing Value for money 4.3 (382) Free Trial [View pricing plan details](https://www.capterra.com/p/76928/Campaign-Monitor/pricing/) Lite $11.00 Other,Per Month It includes: - Email - SMS - Drag & Drop Builder - Email Template Library - Free Image Gallery - Signup Forms - Segmentation Tools - Real-time Analytics - Dynamic Content - Deliverability Support - A/B Testing - API Access - Automation Sharing - Campaign Tags - Custom Fields - In-app Billing Management - Integrations - Link Testing - Marketing Automation - Mobile Optimization Tools - Preference Center - Priority Email Support - Private Branding - RSS Feed Trigger - Template Sharing - Tiered Account Structure - Transactional Emails - User Roles & Permissions Essentials $19.00 Other,Per Month It includes: - Email - SMS - Transactional Emails - Drag & Drop Builder - Email Template Library - Free Image Gallery - Signup Forms - Deliverability Support - Marketing Automation - Dynamic Content - Segmentation Tools - A/B Testing - Real-time Analytics - API Access - Automation Sharing - Campaign Tags - Countdown Timer - Custom Fields - Design & Spam Testing - In-app Billing Management - Integrations - Link Testing - Mobile Optimization Tools - Preference Center - Priority Email Support - Private Branding - RSS Feed Trigger - Template Sharing - Tiered Account Structure - Time Zone Sending - User Roles & Permissions Premier $149.00 Other,Per Month It includes: - Email - SMS - Transactional Emails - Drag & Drop Builder - Email Template Library - Free Image Gallery - Signup Forms - Deliverability Support - Marketing Automation - Dynamic Content - Advanced Engagement Segmentation - Send Time Optimization - A/B Testing - Real-time Analytics - Advanced Link Tracking - API Access - Automation Sharing - Campaign Tags - Countdown Timer - Custom Fields - Design & Spam Testing - Email Section Locking for Collaboration - In-app Billing Management - Integrations - Link Testing - Mobile Optimization Tools - Phone Support - Preference Center - Premier Email Support - Private Branding - RSS Feed Trigger - Template Sharing - Tiered Account Structure - Time Zone Sending - User Roles & Permissions Value for money 4.3 (382) 4.3 Based on 382 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (386) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (386) 4.5 Based on 386 reviews ## User reviews Overall rating 4.5 Based on 506 reviews Filter by rating 5(324) 4(141) 3(32) 2(7) 1(2) Mentioned topic Sorted by most recent BE Ben E. Marketing and Communications Executive Non-Profit Organization Management ### "Campaign Monitor is a great software to send all your email campaigns " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2026 We have found that using Campaign Monitor has really helped us to have all of our email campaigns in one place. Even new employees have got to grips with the software pretty quickly and have found it easy to edit and send new campaigns. Pros Campaign Monitor is a good software to use if you are looking for an easy all-in-one solution for sending out marketing campaigns. We use Campaign Monitor for both our internal and external comms and have found it very easy to use for all of our employees who have used it. Cons Editing the email you are looking to send out is quite easy, but there could be more features that allow for different style solutions when editing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Shilpa R. QA Information Technology and Services ### "Great tool for management and marketing across different platforms, browser" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 1, 2025 Pros It is a great tool for email management across different platforms, different browser. It helps analyzing data for campaign marketing, email marketing, social media marketing. Cons It is a great tool for email management across different platforms, different browser but at the same time it is a paid tool Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. President Health, Wellness and Fitness ### "Years of Great Service and Still Impressed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Our overall experience has been excellent. Campaign Monitor is reliable, intuitive, and backed by a support team that responds quickly and thoroughly. After years of use, we remain extremely satisfied with both the platform and the people behind it. Pros We’ve been using Campaign Monitor for years and it continues to impress. \[sensitive content hidden\] and the entire support team have been outstanding. Ultra-fast communication, thorough, and always quick to resolve any issues we might encounter. The newsletter platform is straightforward, intuitive, and reliable. Highly recommended for any organization seeking an email-marketing tool that just works, is simple to use, and makes reviewing your metrics easy. Cons Honestly, there’s nothing significant to complain about. Any small question or issue we’ve had has always been handled quickly by their support team, so we’ve never experienced anything that felt like a true drawback. Alternatives considered [Dotdigital](https://www.capterra.com/p/151213/dotmailer/) Reasons for choosing Campaign Monitor by Marigold Ease of use, simplicity, great customer support and quick replies. Very cost effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Christopher D. Web Developer Information Technology and Services ### "A solid newsletter solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 6, 2025 Pros Campaign monitor offers good value and a varied feature set. I have a range of clients small to large that use this service for their newsletter campaigns. We have custom templates setup for most of them which is flexible enough for our needs. Cons The interface/flexibility for custom templates is quite weak. We have found even in not so complicated templates it being not quite as flexible as we would hope. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tyson W. Digital Marketing Executive Entertainment ### "Fine for beginners, experts should look elsewhere" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 March 22, 2025 Often I would find (alarmingly) that people that had unsubscribed were not removed from our lists, and it wasn't properly filtered through when uploading new data – that was what led to my company leaving the software. Pros Campaign Monitor is best suited for beginners in email marketing. It has a basic drop and build interface that's very easy to use. Cons While it's easy to use, that's because it lacks a lot of functionality for advanced email marketers. The software for segmentation and automation is very clunky. Alternatives considered [Audience Republic](https://www.capterra.com/p/178338/audience-republic/) Reasons for choosing Campaign Monitor by Marigold It simply came down to cost, followed by anecdotes from peers of their negative experiences with Audience Republic (aka, promising the world and then not delivering). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing and Digital Projects Events Services ### "Solid tool but not for scale" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 15, 2025 We used Campaign Monitor for our client communications for 5 years, before moving to another solution. The tool is easy to use but doesn’t cope with scaling particularly well. Pros An easy, user friendly tool with lots of powerful segmentation functionality. Good integrations with other software tools. Cons The lack of ability to bring our own email provider, and the costs increase significantly at higher send volumes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bonnie B. Lead Systems Analyst Non-Profit Organization Management ### "A Game-Changer for Email Marketing, But Salesforce Integration Fell Short" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 10, 2025 On the whole, this was an excellent step for us into automation and a better user experience for our staff and for our constituents. Our email game was majorly upped by working with Campaign Monitor. We just grew beyond it. Pros The UI was fantastic and the ease of use for a basic user. It made deploying campaign emails and some automations so much easier than when we were with Blackbaud. Cons The Salesforce integration was painful. Having an integration be based off a report is dangerous. This caused us a lot of issues over the years and is the reason why we eventually moved away. I'm not positive if their integration has changed. Switched from [Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/) Blackbaud Luminate online was awful to use. It was a legacy system that had been forgotten. Creating emails in it was absolutely painful. The UI was from 1995. We needed something with a significantly better ui and better automation to grow our constituents and donations. Alternatives considered [Emma by Marigold](https://www.capterra.com/p/75428/Emma/) Reasons for choosing Campaign Monitor by Marigold Campaign Monitor had a dedicated rep for us. Mailchimp did not. Campaign Monitor had better automation tools and a better UI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BU Ben U. Admin Marketing and Advertising ### "Classic Email Provider keeping up with the times. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 14, 2024 Campaign Monitor makes it super easy to build clean, professional emails. The templates look great, and tweaking them to fit our brand is simple. The drag-and-drop editor is smooth, and it’s quick to make changes. I love how it simplifies targeting, making it easy to reach the right audience Pros Campaign Monitor keeps our email marketing on brand and hassle-free. It’s a solid pick for businesses that want professional designs without the headaches. It’s easy to use, and the designs are always sharp. Emails get delivered reliably every time. Cons Reporting feels a bit basic compared to some other tools. Very sufficient. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [Mautic](https://www.capterra.com/p/209783/Mautic/) Reasons for choosing Campaign Monitor by Marigold Great api and very decent pricing for the quality of delivery. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Thomas W. COO Marketing and Advertising ### "Campaign Monitor is simple and easy to use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 4, 2024 Overall, Campaign Monitor has been a great software for our marketing department to use. It has allowed us to have a more efficient lead nurturing process. Pros Campaign Monitor is very easy to set up and run campaigns! Cons The price point is a little high compared to other softwares but the usability makes up for it, I think. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hannah O. communications intern Entertainment ### "Simple to Learn, Visually Compelling " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 28, 2024 I would choose this over Salesforce again and again because of the streamlined user experience. Creating distribution lists and scheduling sends was so easy to understand! Pros I loved being able to create templates that could be duplicated and edited. This helped so much with efficiency in pushing out content-heavy biweekly emails. Cons There could be more creative freedom with colors, fonts, and design within the platform. I would love to be able to resize graphics easier or have a more complex graphic creation option so I did not have to go externally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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