# Page 3 | Campaign Monitor by Marigold Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Campaign Monitor by Marigold the right Email Marketing solution for you? Explore 505 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76928/Campaign-Monitor/reviews --- Campaign Monitor by Marigold 4.5 (505) [View alternatives](https://www.capterra.com/p/76928/Campaign-Monitor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Campaign Monitor by Marigold ## Showing most helpful reviews Showing 51-75 of 505 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director of IT and Digital Marketing Retail Used the software for: 2+ years ### "Easy to use with basic functionality" January 13, 2022 5.0 Pros We've been using Campaign Monitor to send transactional and newsletter emails for over 7 years without any issues. Once things area set up, it's very easy to use. Cons It gets relatively expensive once your list size grows past a couple hundred thousand subscribers. Modern competitors (like Klaviyo) include the same basic functionality for similar price or cheaper, and then also include tons of additional features like abandoned shopping carts, realtime website integration for better segmentation, etc. Review Source Brant C. Web Developer Leisure, Travel & Tourism Used the software for: 2+ years ### "I love Campaign Monitor" July 23, 2019 5.0 Pros I am a web developer and their API is fantastic to use. It is easy and straightforward. Cons Some things within their GUI are hard to find and some extra logging features for developers would be handy. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Campaign Monitor by Marigold Ease of use and features Switched from [Watson Campaign Automation](https://www.capterra.com/p/179512/IBM-Watson-Campaign-Automation/) Watson was far too complicated and buggy Review Source AK Annie K. Graphic Designer and Content Producer Marketing and Advertising Used the software for: 2+ years ### "Easy to use both with the email builder software and also uploading custom coded" September 16, 2021 4.0 So perfect for managing multiple clients, multiple campaigns, and multiple brands all in one place. Easy to upload email campaigns and set to different audience lists as well as different credit cards for payment purposes. Pros I love that this software lets you either upload your own custom coded emails OR you can use their email builder. We manage a lot of different clients and for some, we have our own, custom programmed email campaigns, and for others, we use the builder. The builder is a lot more customizable than one might think. sometimes you have to get creative with how to make it look a certain way, but it can be clean, minimal, and on-brand in minutes. I also love that when you upload your own coded emails, it checks to make sure all of the files add up and will tell you if there is an error. Cons Sometimes I wish the custom builder software was even MORE customizable, but I understand that in order for it to be that easy to use, you can't make it too much more complicated with customizing. Review Source Mohamed E. Customer Success Specialist Food & Beverages Used the software for: 6-12 months ### "Safe, secure, and effective campaign" March 2, 2023 4.0 I can ensure it's really important for the business. Pros It gives us a great advantage specially when we start a new campaign for a specific new voucher. Cons They need to lower the prices to be more stable. Review Source Gina S. Process Management Analyst Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "A powerful but limited free version" February 28, 2024 5.0 Pros We are still using a free version and we plan to buy a license to increase the number of emails with customized templates according to the market, this is what I like the most and I think that after purchasing a license we will increase our reach. Cons This is a free version with some limitations regarding the number of emails we can send, we plan to purchase a license to improve our marketing development. Review Source VR Verified Reviewer Digital Marketing Manager Computer Software Used the software for: 1-2 years ### "Easy to use, great customer support!" October 2, 2021 4.0 Easy to use, no glitches, email deliverabillity is great. Pros Drag and drop features are perfect. Reporting is great too. Cons Possibility to control and set up text spacing in email. Review Source Rita K. ASSISTANT Human Resources Used the software for: I used a free trial ### "moniteur de campagne est un outils de logiciel de campagne de emailing " October 9, 2023 5.0 utiliser pour des campagne politique Pros moniteur de campagne est un outils de logiciel de campagne de emailing Cons la version professionnelle est un peu élever et le logiciel n 'est pas reconnus Review Source VR Verified Reviewer Digital Content Specialist Hospital & Health Care Used the software for: 1-2 years ### "Great mid-level email marketing tool" May 7, 2019 4.0 Pros Very easy to set up triggers and actions. You can get going in Campaign Monitor very quickly. Setting up email sequences based on complex user activities is a breeze. The live reporting feature...with a globe pinpointing exactly where the recipients of your email are opening your email...is super cool and valuable from a geo-marketing point of view. Basic personalization and transactional capabilities are decent as well. Cons The support was not the best. Hit and miss. Sometimes they answered questions/resolved issues in almost real-time...but other times it can take them up to 48 hours to get back to you. Review Source VR Verified Reviewer Delivery Manager Design Used the software for: 2+ years ### "Solid, reliable emailing" October 26, 2018 4.0 We manage multiple clients and their emailing needs from within our account, as well as sending our own emails. We use the template builder and custom html, and find that both work well. Pros Campaign Monitor is a safe pair of hands when it comes to emailing. I find the list management (and related tasks such as keeping on top of unsubscribes) easier and better than competing softwares. The ability to manage clients' accounts and take a cut of fees also works well for us. Reporting is also clear and simple. Cons The template builder, whilst still very good, could do with some extra thought to enhance it further and bring in line with modern email capabilities. I would love to see more responsiveness, more font choices etc. Also, the interface as a whole is beginning to feel a little dated, and I would be interested to see that given a refresh. Review Source VR Verified Reviewer Senior Digital Marketing Executive Wholesale Used the software for: 6-12 months ### "Affordable and Easy to Use but Could Do with A Few More Functions" February 2, 2023 3.0 Pros Campaign Monitor is great if you're getting started with email marketing. It's easy to use and the pricing is good - allowing you to make the most that you pay for. Cons There is a bit more functionality I deserve from Campaign Monitor to make my day to day tasks easier. Review Source VR Verified Reviewer Director of Business Development Internet Used the software for: 2+ years ### "Currently the best email service provider in the balance of powerful features and easy of use." May 16, 2018 5.0 Pros I love the email builder. That's what did it for me. But I also like Worldview, it's amazing. I also really like the reports, they are so easy to navigate and give deeper insights than I saw with other ESPs. Cons It's a little pricey compared to the alternatives, but I think it's worth it. One time I had a very bad issue which they apologized for and gave me a credit for, but it was really bad. Things happen, still a great company. Review Source AH Abbas H. Managing Director Used the software for: 1-2 years ### "Best email marketing and automation solution i've used so far!" October 8, 2017 5.0 Pros We've used other email marketing tools for different reasons over the years, but still always came back to read Campaign Monitor's excellent email marketing advice on their blogs and articles about best practices. Finally took the plunge a year ago and moved all our subscribers over. No regrets whatsoever! Just the amazing email editor and template manager is enough to make me leave everything else and use Campaign Monitor. The extensive segmentation tools, super clear and well-formed APIs to connect with our CRM and outstanding customer journey setup is above and beyond what i've seen from other tools in the market. Oh and their brilliant responsive all-platform templates!! Also, when they say 'award-winning' and round the clock support / success teams, they mean it! Definitely and whole-heartedly recommended! Cons I'm nit-picking, but how Campaign Monitor counts subscribers (in order to bill us) is different from some of the other tools out there. For e.g. if the same subscriber is in two mailing lists, it counts as two for billing purposes. If you have many lists, it tends to balloon your billing subscription out a bit. Review Source VR Verified Reviewer Co-Founder Individual & Family Services Used the software for: 1-2 years ### "Do not recommend. Better Platforms for the price." December 22, 2019 3.0 There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it. Pros It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection. Cons There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce. Review Source Anne M. Front End Developer Internet Used the software for: 2+ years ### "The Smartest Place for Email Marketers to hang out!" March 30, 2019 5.0 I first became aware of Campaign Monitor many years ago when I was getting my start in email marketing. I learned so much from all the important resources on their website, which really helped me to leverage competitive design strategies for my campaigns. Pros Campaign Monitor is a leader in the industry because they provide a great product and fantastic support - their site is a treasure trove of need to know information on email marketing, all at your fingertips whenever you need it. This combination really gives you the edge when it comes to creating, testing, and launching competitive campaigns that drive engagement with your audience and result in increased conversions. Cons What's not to like? Campaign Monitor has so many advantages there's not anything to complain about! Review Source VR Verified Reviewer Social Media Specialist Consumer Services Used the software for: 6-12 months ### "Campaign Monitor Rocks" November 16, 2022 5.0 Overall, campaign monitor is great software! It is a great tool for my team to have and use weekly. It makes communicating so much better! Pros This software is easy to use and helpful when coming up with emails to send out. Not only do we use this for marketing but to send out mass emails to the 500+ employees. Using past templates makes a quick and easy setup to put together the emails my team sends weekly! Cons Spacing in emails can be a little weird sometimes, but that is my only complaint! Review Source DH Douglas H. Consultant Used the software for: Less than 6 months ### "Great Product, Great Support, Definitely Better than Others We have Tried" September 9, 2016 5.0 After over twelve hours attempting to log on, pay for, and conduct a REPEAT newsletter/emailout with one of its competitors, GetResponse, I had to look elsewhere, because their system was rejecting our email list, because it "looked" to GetResponse's totalitarian software as "very similar to another list on its server"---OF COURSE IT LOOKED SIMILAR---We had used their service twice in the past year---with admittedly a few "hiccups", but we had got those emails out. Their service refused to let us log in, or pay for, or reactivate our old account, so we had to create a new one---and that's likely one factor that led to the total failure of their organization to provide the slightest bit of genuine service to us yesterday. Shortly before midnight, I tried competitor "RedCappi", but after I edited an outgoing email address, it looked as if they might delay sending the test emails, so while waiting to see how long that delay might be, I set up a "Campaign Monitor" account, and proceeded with the same process (our newsletter html was "ready to go"---having been produced by the IT guru at our factory overseas). Despite a good half-hour lead, the RedCappi test emailouts took over an hour and a half to arrive, versus maybe less than a minute with Campaign Monitor. I was sold---uploaded all 4800 or so email addresses to Campaign Monitor without a hitch, and Campaign Monitor clearly pointed out a few dozen "oops" emails I had mis-formatted, and I was able to fix all and add them back into the emailout effortlessly. When I wanted to send to the total list, instead of to four test email addresses, I found a helpful FAQ on the Campaign Monitor site which clearly walked me through how to resend to new subscribers---a vast difference from having to "Chat" on three separate occasions with the GetResponse team to help me with their less-user-friendly system (EVEN THOUGH I HAD USED GetResponse TWICE PREVIOUSLY)! Pros Hard question to answer---Sorry, I have to say "EVERYTHING"! Worked well, priced me in cheaper local currency, fast sendout, very helpful tips on mis-formatted emails, phenomenal customer support, no login or password struggles...the list goes on (a double-entendre). Cons Unsubscribe "Tag" added at the bottom of our emails was in a different font from the bottom portion of our emailout/newsletter---a minor point. Review Source VR Verified Reviewer Human Resources Manager Insurance Used the software for: 2+ years ### "Creativity through email; a great way to personalize an email" October 11, 2018 5.0 Pros I have been using Campaign Monitor to personalize my emails and it is more for my personal use. It provides me with a chance to create a customized email which showcases my creativity and my personality. The product is easy to set-up as well, it is not necessary to have an in-depth computer literacy to be able to learn and use Campaign Monitor. It is simple with an easy interface that can allow anyone to personally use this. Cons The fees associated are a little high for its features, especially when a huge batch of emails are sent, also, uploaded code does not look as great as you thought it would be before uploading it. Review Source TO Thomas O. Frontend Developer Internet Used the software for: 2+ years ### "Creating and testing a email campaign is so efficient !" August 30, 2022 5.0 I use Campaign monitor to import my emails then test them. Once the rendering is good for me, i can send it to my mailing lists. Pros Importing an email is really easy and having the preview is good too ! The assistant is a good tool, helping to improve the code / rendering of the email. Cons Mobile preview of the email doesn't see to work on my browser (Brave), looks like it's not reading my media queries. Alternatives considered [Sender](https://www.capterra.com/p/139770/SENDER/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Campaign Monitor by Marigold I like how fast i can create and test a campaign compared to alternative. Review Source VR Verified Reviewer CTO Information Services Used the software for: 1-2 years ### "Easily Track and Analyze the Success of Your Email Campaigns" January 23, 2023 5.0 Pros Campaign Monitor has been an amazing asset for my business. It allows me to easily track and analyze the success of my email campaigns, giving me valuable insights that help me improve my strategy. It really helps to know what works and what doesn't so I can make sure my campaigns are as successful as possible. The user interface is intuitive and simple to use, and their customer support team is always quick to respond to any questions I have. I highly recommend Campaign Monitor for anyone looking for a powerful yet easy-to-use email marketing tool! Cons It's great for creating custom templates, but what I would love to see is more pre-generated options that would make it even easier to get started quickly. All in all, I'm really happy with Campaign Monitor and would definitely recommend it! Review Source VR Verified Reviewer Sonographer Hospital & Health Care Used the software for: 1-2 years ### "Campaign Monitor Review" February 16, 2023 4.0 Pros I am thoroughly impressed with the user-friendliness and comprehensive nature of Campaign Monitor. Setting up a campaign is a breeze and the interface is straightforward to maneuver. The customizable email templates are highly beneficial, and the tracking and analytic capabilities are great. Cons One of the things I disliked about Campaign Monitor was the lack of flexibility in the design of the templates. Review Source VR Verified Reviewer Account Director Marketing and Advertising Used the software for: 2+ years ### "Leading email marketing platform" August 14, 2019 5.0 Pros The platform is extremely easy to use and manage. The automation features provide a level of sophistication which suits most client needs. Cons While powerful there is a level of learning as the interface is more difficult than other platforms Review Source ASN Anne Sophie N. Head of Marketing Computer Software Used the software for: 2+ years ### "Outil de planification et d’envois de campagnes marketing très simple d’utilisation " April 9, 2023 4.0 Pros Campaign Monitor est un outil très intuitif. Il permet de créer des campagnes d’e-mails facilement en utilisant des modèles proposés et des modèles précédemment utilisés. C’est très facile de créer une campagne et l’envoyer ! Cons La version texte créée automatiquement pour chaque campagne est à revoir. Reason for choosing Campaign Monitor by Marigold Son prix Review Source Kay S. Email Marketing Specialist Used the software for: 2+ years ### "After 10 years, still my preferred platform for email marketing" January 9, 2018 5.0 Campaign Monitor allows my clients to easily send email marketing campaigns to their customers or users. The white-listing allows my agency to earn passive income. Pros Campaign's outstanding feature is it's ease of use. The interface is friendly and makes sense but does not dumb things down for advanced users. Cons My one complaint about Campaign Monitor is that their bespoke/custom template editor has not been updated in a long time, in favor of their drag and drop editor. The drag and drop editor is great, but it's still not enough for some of my clients who need very low level control over their branding. Review Source Jim C. Owner Retail Used the software for: 2+ years ### "I have been a user for a number of years. I own a retail store and use to communicate w/customers" September 28, 2017 5.0 IT helps drive customers into the store and to stay in touch with them, in general. We can present images that focus on what we want customers to think about. It gives customers a way to send feedback, if they want to do so. It provides attractive templates that allow us to create a consistent, recognizable look. Pros It has a lot of power and flexibility. A user with little computer expertise can make it work, or more complex efforts are possible, too. User support is excellent, regardless how large or small you might be. I don't think it would be possible to find a better communications vehicle for the cost. Cons I would like to see more WORD functions included in the email text options. I would include underlining, bullet lists and few other options. Review Source AK Alex K. Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Campaign Monitor is the best email marketing platform... period!" February 14, 2020 5.0 My over experience has been awesome! Once you go with CM you can't go back to any other platform because it feels and looks like a joke compared to it. Pros I like how professional the website layout and features are. I feel that other platforms are too simplified and have a cheap feeling to them. Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features. The whole platform is intuitive in nature. Cons I have 0 complaints about this platform. I do however wish there were more pre-made layouts to choose from, even though the ones available are so awesome and easy to customize. Reason for choosing Campaign Monitor by Marigold I chose campaign monitor because it is really flexible when it comes to campaigns. Also, the interface is much more advanced than other platforms. It gives you many more options to customize, interpret data and how you want to send campaigns out. 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