# Page 5 | Campaign Monitor by Marigold Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Campaign Monitor by Marigold the right Email Marketing solution for you? Explore 505 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76928/Campaign-Monitor/reviews --- Campaign Monitor by Marigold 4.5 (505) [View alternatives](https://www.capterra.com/p/76928/Campaign-Monitor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Campaign Monitor by Marigold ## Showing most helpful reviews Showing 101-125 of 505 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jon H. E-Commerce Manager Apparel & Fashion Used the software for: Less than 6 months ### "Campaign Monitor " October 2, 2019 5.0 This like many other Email companies can be as successful​ as you want if you are willing to put the time and effort into it. The great thing with this is the Price is very competitive and it offers a bit more than the others. Pros Campaign Monitor recently bought Conversio Emails. The price is very competitive for all the things it offers. Email campaigns, reviews, pop-ups, newsletters​, Abandon Cart functions. I have sent out multiple individual newsletters and abandon carts with success rates. Cons The Workflow function on the site was a little hard to set up and its why I do not send more out. When I turned it on it sent an email to every single person on my list.... when I just wanted it to send one to the new subscribers from that time forward. Reason for choosing Campaign Monitor by Marigold Pricing and because Campaign Monitor offers more functions than the others. Switched from [Springbot](https://www.capterra.com/p/180922/springbot-Email-Marketing/) Springbot was 10 times the price... with similar​ results so far. Review Source Chris C. Head of Product Real Estate Used the software for: 2+ years ### "Best newsletter software product especially for resellers" June 15, 2018 5.0 My company is able to add additional SaaS revenue with little effort. This is a huge benefit in adding money to our bottom line. Pros I love that this is a top quality newsletter software product that my company can generate revenue with. It is one of the best out there so to add an opportunity to resell and integrate with our existing business is amazing. Has all the great features you would want and even as a reseller do the billing. Just one of the best white label software I've ever used and fully customizable. Love each month getting a check and not really needing to do anything but add clients to it. Cons There is nothing to not like. My only ask would be to allow resellers to make way more margins off of the product. Review Source VR Verified Reviewer Marketing Director Hospital & Health Care Used the software for: 2+ years ### "Easiest Email System I’ve Seen" April 19, 2018 5.0 Pros So easy to use, it’s not even possiable to access the HTML or SQL. Anyone can pick this tool up easy. Cons Usually you compromize ease of use for robust, advanced features. But, there’s not too many issues with this. Sometimes I have to be creative, but I have always made it work. I hope to see more on the automated program features - like being able to exclude if they’re on another list. Review Source Gary M. CEO Information Services Used the software for: 2+ years ### "Longtime user, very happy with performance" May 5, 2022 5.0 Pros Easy to structure campaigns, very inexpensive on my plan, with as many features and benefits as I need. Cons Nothing to dislike. Campaign Monitor has everything I need as a small marketer. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp was too expensive for our needs. Review Source VR Verified Reviewer Advisory Board VP Insurance Used the software for: 6-12 months ### "Campaign Monitor Review" November 14, 2018 3.0 Overall I have a neutral opinion of working with Campaign Monitor. It all depends on your needs. Pros I began using Campaign Monitor because it had more editing capabilities than MailChimp. I work in a marketing department for a fairly large company - we have a few designers but sometimes I needed to make a few small tweaks on my own (without having to bother our designers). As a result, I found the platform to be fairly intuitive. I did end up outgrowing this service from an editing capability as well as features, but for a small or mid-size company this service may be just fine for you. Cons I had wished for more editing capabilities than what was offered with this software. Review Source Guy G. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great integrations for email marketing" January 31, 2020 5.0 sending multiple emails and marketing campaigns and producing reports to show effect Pros Ease of use, sending email campaigns for clients and reporting on delivery, open rates, click throughts, bounces, etc Cons I've had no issues. Also use MailChimp, which seems better for background articles and stats by industry for comparison, but campaign monitor does a good solid job. Review Source AM Alan M. Managing Director Hospitality Used the software for: Less than 6 months ### "Worst Customer support ever. " January 23, 2023 1.0 These guys are happy to continue collecting your monthly subscription from you, They have the worst customer service ever. However if you try to log in and have forgotten your password - you wont get your email password reset. Once again - you are referred to log in to reach customer support. And round and round you go. Pros They have the worst customer service ever. Good luck trying to get them to contact you. Cons These guys are happy to continue collecting your monthly subscription from you, However if you try to log in and have forgotten your password - you wont get your email password reset. Once again - you are referred to log in to reach customer support. And round and round you go. Review Source AC Anabelle C. Marketing Specialist Construction Used the software for: 2+ years ### "Email Marketing" October 28, 2021 5.0 We love using it! Overall, the platform is very easy to learn and you can set up automations to save time and to make marketing easier! Pros Creating a visually engaging email campaign is very easy. I am able to base my design off of one of their many templates, then customize each part to match our brand. It was easy to learn how to use without needing any coding/html knowledge. Cons I imported many leads to my email list on Campaign Monitor and some times, it would make duplicates or not import correctly. It could also be how I am formatting, but it got frustrating when I would then have to manually go through the leads. Review Source David F. Managing Partner Media Production Used the software for: Less than 6 months ### "Modern Look Makes Great Email" May 21, 2018 5.0 The access to a wide assortment of templates that are actually appropriate for professional grade emails is a huge benefit. The implementation is a breeze and they offer wonderful training Support on their website. Overall a great find. Pros Campaign Monitor was a brilliant find for me as I explored various options for Email Marketing for clients. Their user interface is pleasing and template options, plentiful. I'd say that this was one of the easiest platforms to integrate and out of the box ready. It seems like they are favored in terms of integrations with popular software so that is a plus. Overall I like the feel of the style on the template library and deliberately was perfect each time. For a sensible and wildly affordable option take them for a test drive and you will come to see why I put them at the top of my recommended list. Cons I wish the option of landing pages was also included so it could be an all in one. I also appreciate though that they stay in their lane and perfected their offering which I believe they have. Review Source CM Christopher M. Owner Graphic Design Used the software for: 2+ years ### "Easy to get started with, robust enough to Grow with" February 13, 2023 5.0 Pros Gettin started with Campaign monitor is a lot easier than with many of their competitors Cons Lack of a free trial. Several of my cleints would have preferred to use it for a mailing or 2 before commiting Reason for choosing Campaign Monitor by Marigold Ease of use Review Source Paul S. Consultant Investment Management Used the software for: 6-12 months ### "I found the software easy to use" April 27, 2018 5.0 Pros I find the software easy to use. The upload of data is very easy. I like the templates as they are clear and punchy. Cons Limited to only to Campaign Monitors templates. Would like the option to upload other templates that I have used for other email campaigns and or website campaigns. Review Source Melissa S. Marketing and Admissions Associate Education Management Used the software for: 1-2 years ### "Campaign Monitor Review " December 20, 2018 4.0 Great program to track and organize all of my emails and list, track results, and create nice looking emails Pros I can manage all of my leads and email lists all in one place. I can choose which list to send a campaign to, and it will not send to duplicate emails. I can save and reuse past campaigns. The analytics are helpful to track campaigns and who opened an email and when. Cons There is a limited amount of emails and lists that I can use. Difficulty embedding videos into email campaigns. Review Source VR Verified Reviewer Managing Director Used the software for: 2+ years ### "The best tool for agency's email marketing" May 10, 2018 5.0 Pros The simplistic user interface and great template library make Campaign Monitor a fantastic tool for email marketing. We use it at our agency to manage some clients e-newsletters - amazing product. Cons The pricing model can be expensive to deploy at scale depending on the pricing requirements of smaller clients. Review Source Caleb H. Used the software for: 1-2 years ### "Campaign Monitor is great!" June 22, 2016 5.0 I use Campaign Monitor to ease my weekly email blasts and they've been absolutely great. I have used other email campaign and marketing companies before but have always found them to be lacking in many aspects that just work using Campaign Monitor. Pros \- Email client testing - Mobile responsiveness - Fair pricing - Responsive customer service - Many templates to choose from - No section restrictions or image count restrictions (from what I've seen) - Easy list management - World view email opens - Comprehensive reporting Cons No free testing tier Review Source AL Alicia L. Business Owner Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Reliable Email Marketing Tool" January 6, 2023 4.0 Overall this is an easy-to-use campaign manager and has many tools that help you with automation. I think this is my favorite email marketing software available that I have tried. Pros API is easy to interact with and set up. It integrates well with WordPress, google analytics, salesforce, and Unbounce which was helpful for what I needed. It has fairly good customer service as well which makes me feel confident using the service. Cons There were some limitations and delays with the setup, which put me back a couple of days but now that it is set up it is easy to use. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Anthology Encompass](https://www.capterra.com/p/80648/Encompass/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source VR Verified Reviewer Blogger Marketing and Advertising Used the software for: 1-2 years ### "Powerful Email Marketing Platform" February 28, 2023 5.0 Pros The drag-and-drop builder is easy to create an email campaign and also offers various integrations Cons Campaign Monitor also allows you to upload the campaign in HTML format and automatically generate a plain text version. But the generated text is not great for HTML lists as they all appear as a single paragraph, which is unlikely. Review Source Joshua T. Digital Marketing Specialist Internet Used the software for: 2+ years ### "Great for our monthly newsletter!" May 4, 2019 5.0 I've used Campaign Monitor for 5 years now, we've looked at other options here and there but always come back to this one. It's our go to given we don't send a lot of emails and it allows us to track what we need. Pros We have a variety of people on staff and not everyone is able to code at the same level. This platform allows us to get ANYONE to hop on and put an email together to get it out the door. Love love love this program. The updates and reporting on each email is also actionable and very insightful. Cons You have to keep your files really organized or else you can get "lost" when finding stuff. So when you first set it up make sure you have folders and files appropriately named. Review Source SG Stacy G. Website design and developer, social media strategist Marketing and Advertising Used the software for: 2+ years ### "Campaign Monitor" August 24, 2018 4.0 Campaign monitor is great for small business' who are not much on the technical side, it's easy to use and easy to explain to your clients. It also has high deliverability and excellent compatibility with mobile and computer. The pricing also differs which is great if you have a range of clients from small to medium to large business'. Pros Campaign monitor is clean and modern and because of it's designed, it's very easy to use and understand. You also have a range of templates to choose from. This is best if you are not very technical and find it easy to use a drop and drag function. They also give you access to your statistics and you can export your database if you need to upload it to another service. They also continuously grow their services and have now added automation, insights and transactional emails. You can also design your own email using code and upload the code as a template to Campaign Monitor Cons You pay for everytime you send out a batch of emails where some email marketing services are free. The customer service takes a while to get back to you. Sometimes the code you upload won't look as good when its embed into Campaign monitor, Sometimes the functionality of the code goes off. The email campiagn you send out can look better on chrome than safari Review Source Anne Marie N. Owner Internet Used the software for: 2+ years ### "Have been using for a number of years. Customer service has always been great. " November 29, 2017 5.0 White label; ability to add an archive to my website; easy for recipients to share; added more templates and drag & drop which significantly improved productivity; preview works very well. Really eliminated a lot of the need for adjustments after testing. Pros White label; regular improvements to software; drag and drop works well and a lot of functionality -- but you do have to think creatively. Have never had the emails not appear appropriately on various devices. Good reporting. Cons Would like an option to add names other than through a spreadsheet; ability to adjust the code (of course, that could break the delivery track record I spoke about earlier). Review Source VR Verified Reviewer Co-Founder Used the software for: 2+ years ### "One of the best solutions" May 9, 2018 5.0 Pros We've tried Campaign Monitor's tools and loved it, such as HTML testing and campaign analytics. They have a great documentation which helps us improve e-mail marketing campaigns overall. Cons Their user interface and communication is not as good as MailChimp, they definitely could improve that Review Source VR Verified Reviewer Digital Computer Software Used the software for: 2+ years ### "Saves time" December 20, 2020 5.0 Overall it is a positive experience for me to use. Pros Saves time and energy and is an all around organized way to manage marketing campaigns. I love the ease. Cons Takes a bit of time investment to initially figure out and set up and get in the habit of regularly using. Review Source Daryl H. Multimedia Designer Design Used the software for: Less than 6 months ### "Create and Deploy with Ease!" October 6, 2020 5.0 So far so good! As I mentioned before, CM has everything you need in one place to make beautiful and engaging emails. It's easy to use and has some great features like you can import your plain text right from your html in CM. It's fantastic! Pros I love that this software has everything I need in one place to design, test and spam check all my emails before they deploy! It is such a time saver! Cons I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code. But now that I know, it's very easy to use and intuitive. Review Source RD Rahul D. CRM & Digital campaign manager Hospital & Health Care Used the software for: 6-12 months ### "Quality review of Campaign monitor" September 20, 2023 5.0 Pros \- Great functionality for A/B testing- pre designed templates to use, which is great benefits always- well managed user Interface- Marketing automation to drive campaigns Cons \- As usual most common issue out of Functionality is cost so get ready to pay with bunch of good functions. Review Source DD Dipali D. Marketing Manager Information Technology and Services Used the software for: 2+ years ### "Best email marketing campaign out there with its incredible features!" September 20, 2017 5.0 The main advantage of using Campaign Monitor over other email marketing software is ease of use. It's a very well designed software that helps create, schedule and send emails to customers. I have never faced any glitches or downtime sessions with Campaign Monitor. It is easy to add tracking codes to personalize emails and the tracking reports are quite advanced. If you opt for the Premier option, you get access to all the great features along with a dedicated manager. Pros \- Excellent tracking options - Great user interface - one of the main reasons why I'd choose it over its competitors - Multiple themes to choose from - Flexible pricing options - Great features include A/B testing, inbox previews, opportunity to grow your list and personalized emailing option Review Source VR Verified Reviewer Copywriter Used the software for: 2+ years ### "Expensive, difficult to use, but well-featured " June 15, 2018 4.0 Pros Campaign Monitor is one of those annoying software platforms you would much rather not have to use...but you end up feeling compelled to use due to the features and the fact some clients have used it before Cons The email builder leaves a LOT to be desired as does their hopeless customer service - they really don't seem to care Review Source Response from Marigold June 20, 2018 I hate to hear that you had a poor experience with our support team, I¿d like to do what we can to make that right. Please feel free to get in touch with me at - just ask to be forwarded to the manager so I can review your situation and see what we can do to help turn things around. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.