# Page 9 | Campaign Monitor by Marigold Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Campaign Monitor by Marigold the right Email Marketing solution for you? Explore 505 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76928/Campaign-Monitor/reviews --- Campaign Monitor by Marigold 4.5 (505) [View alternatives](https://www.capterra.com/p/76928/Campaign-Monitor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Campaign Monitor by Marigold ## Showing most helpful reviews Showing 201-225 of 505 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Web Developer Used the software for: 1-2 years ### "Use this to send mass email campaigns to subscribers. Very easy to use." May 9, 2018 4.0 Pros Each stage outlines exactly what is required before you launch a campaign which is a great help when smashing out campaign after campaign. The HTML editor that converts CSS inline is also very useful. Currently use if for all my larger clients. Cons A prettier UI would be a benefit. Mailchimp has got this bang on. Campaign Monitor feels a lot more stripped back (not a bad thing, just a personal preference) Review Source VR Verified Reviewer Web Developer Marketing and Advertising Used the software for: Less than 6 months ### "When You Outgrown Mailchimp Use Campaign Monitor" December 19, 2019 5.0 You will love Campaign Monitor is you're a developer/designer because you have a lot more advanced customizations and features to play with. If your business thrives from email traffic then I definitely recommend upgrading to the highest-paid tier account: Premier to gain the best results. Pros It is easier (than Mailchimp) to build templates and it's advanced enough to create customizable templates. One can generally tell if an email was made in Mailchimp because the UI is so basic. One can't tell if they made it in Campaign Monitor because you can make a template look very unique, advance and sleek. I also like their advanced personalization features such as automating dynamic content into an email based on segmentation. Cons It is more pricey than other services. I wouldn't recommend it for a beginner with a low budget. Campaign Monitor could be an overkill if you're just starting out. But Campaign Monitor is something you would want to eventually progress to. Review Source VR Verified Reviewer Content Curator Computer Software Used the software for: 6-12 months ### "Gets the job done ✅" April 25, 2018 4.0 Pros The data that CM is able to extract is pretty elaborate. Helps seeing the performance of campaigns and how to plan them better. Cons Wasn’t very crazy about the UI/UX. For the price we paid I would have expected something better and friendlier to use. Review Source CP Chad P. Dispatch coordinator Used the software for: 6-12 months ### "The dashboard is very clean, which is a nice respite from often-busy business software interfaces." November 15, 2017 4.0 I have used Campaign Monitor and still follow their progress as I was impressed at their start product, yet for some time I have switched to Mailerlite which surprised me with nice payment plan and great features. Pros You can add subscribers as you're setting up your first campaign or as a separate process. Subscribers must be part of a list that you create, although you can set up unlimited lists, which is one way to segment your usersCreating a campaign is also easy. To start, you just need a name, subject line, and an email address for the "From" field (you can set up a separate "reply to" email as well). Cons Campaign Monitor may lack live support and third-party integrations, but it offers a simple way to connect with your audience through email marketing, including auto-responders and a new suite of analytics. Review Source JM Javier M. Graphic Designer Design Used the software for: 1-2 years ### "Easy to use and very practical!" December 4, 2019 5.0 I have used this application as an option to Google Analytics for short and simple campaigns. Basically where I have few quality indicators and I don't need to go into so much detail with the customer. Pros It has a clean, friendly and easy to use interface. It can be set at ease. It works very well with marketing campaigns, it is easy to read and establish reports. Cons In contrast, the support it offers is only online, otherwise it complements well with other applications. Review Source VR Verified Reviewer Owner Used the software for: 2+ years ### "This is a fairly user friendly software for creating emails and newsletters for marketing." May 10, 2018 4.0 Pros I like that it is customizable for each user's specific needs and that it is fairly user friendly and intuitive to use. Cons I've had an issue on occasion over the last 3 years where I have lost all of the editing changes I have made. Review Source VR Verified Reviewer Tech manager Marketing and Advertising Used the software for: 2+ years ### "Less simple than other options but has solid features" September 24, 2019 3.0 Pros Better for large companies looking for workflows & a suite of features. You can set up schedules & workflows that run at a designated time & place. UI is nice. Decent templates. Cons Complicated software, templates are basic. Learning curve involved which makes it difficult to hand off to junior team members Review Source CV Chris V. Used the software for: ### "A worthy provider in a sea of wannabes" April 11, 2017 4.0 Campaign Monitor has always been top notch. We've been using it for 10+ years now. Nearly any complaint I could drum up about the service is easily explained by the fact that they take email sender reputation seriously. Initially, we had to undergo a manual review before being allowed to send to lists over a certain size. We also have to jump through a few hoops to send from any given domain, which can be troublesome for domains that our clients own (for which we cannot request DNS changes). Perhaps the only feature which hasn't evolved over the years that should have is the campaign preview functionality. You're allowed to send a manual preview to up to 5 users (manually entered). You can do this indefinitely, but it's not conducive to say, sending to a client seed list for preview across various depts. The only other option is to send an actual copy of the campaign at $5 + $/recipient. Not a huge deal breaker until you have a picky client and have to send 3-4 previews. Overall though, this is a small blemish in an otherwise fantastic tool. The company clearly values UX simplicity and usability over feature bloat and getting started couldn't be easier. Give it a shot for just a few cents. What do you have to lose? Review Source KR Keenan R. Administrator Food & Beverages Used the software for: 1-2 years ### "Campaign Monitor " November 7, 2019 4.0 Campaign Monitor is a great tool for managing a vast email distribution list. Pros We have been able to easily create and coordinate an automated journey for our new team members using this easy to use software program. Cons Some of the important information and instructions are listed on right side of webpage. However, this information also resembles an advertisement when looking at a glance. Therefore, it can be easy to overlook. Review Source VR Verified Reviewer Software engineer Telecommunications Used the software for: I used a free trial ### "Expensive but very good" March 28, 2019 5.0 Pros Easy to make beautiful messages. Automated unsubscribe Cons Basic support. Basic plan is not cheap, but it is still with limited number of functionalities - eg no marketing automation. Review Source VR Verified Reviewer Conversational AI Specialist Marketing and Advertising Used the software for: I used a free trial ### "Campaign Monitor Restricts You" November 1, 2018 5.0 If you are a new user and don't already have an email list on which to build from, there is no free tier! Pros Like the templates that are given for your emails. Cons Did not like the caps on emails per month. Review Source JG Justin G. Owner Consumer Services Used the software for: 2+ years ### "The best email marketing there is" December 8, 2016 5.0 I LOVE campaign monitor! It's by far the cheapest, best and more features available. Many people haven't heard of them since it tends to be a MailChimp dominated market, but just give them a try! You won't regret it Pros Features, interface, price Cons There aren't as many 3rd party integrations available Review Source CW Claude W. Account Director Marketing and Advertising Used the software for: 1-2 years ### "I highly recommend Campaign Monitor - great value for money and awesome for tracking" April 8, 2018 5.0 Pros I've been using Campaign Monitor for two years already. It's efficient, great for tracking and it's not fully integrated in our email marketing strategy. It's simple and straight-forward and compared to other similar platforms, it's great value for money. Cons Some other platforms are more competitive on pricing, but i always found that Campaign Monitor was my preferred email marketing platform. Review Source JSA Jorge Silvano A. Operador Consumer Goods Used the software for: Less than 6 months ### "Muy bueno" November 11, 2022 5.0 Muy buena Pros La nitidez ,el sonido el brillo y el color Cons Ninguna todo bien no tiene ningun inconveniemte Review Source VR Verified Reviewer Asistente personal Used the software for: ### "is a software that allows you to have a personalized email and capture your style." May 1, 2018 5.0 Pros easy to use and very professional software, it is good when importing contacts for your ease. And also allows you to give a touch of personality to your emails. Cons It is somewhat expensive compared to other software of this type, it also limits you a lot with its templates. You could also add other options to make it a more complete and functional software Review Source John O. Founder & CEO Used the software for: ### "Wonderful" March 30, 2015 5.0 I've been using Campaign Monitor for the better part of 7 years now and I couldn't be happier. The product and the team behind it are constantly evolving and delivering the best possible email marketing software out there. It's not the cheapest, certainly, but that should be seen as an advantage rather than a drawback. You very much get what you pay for. Review Source Response from Marigold March 31, 2015 We're so happy to have had you as a customer for the past 7 years! Thanks for the awesome review! Megan R. Marketing Communications Specialist Computer Software Used the software for: I used a free trial ### "Fantastic Customer Service" June 14, 2016 5.0 I use Campaign Monitor on a daily basis and usually never run into any issues. But in the off chance that I do, when I contact their support team, they are always there to help me in a timely and friendly manner. Not to mention their personalized videos tutorials they send are tremendous! Pros \- User friendly - beautiful templates - Automation process helps eliminate manual emails - Segmenting your lists my special criteria are a godsend - It's the right tool for the job Cons \- I wish I could a/b test automation email - also wish it had more behavioral triggers that could link to my companies software Review Source VO Vitor O. Technical Support Manager Computer Software Used the software for: 2+ years ### "First choice to manage email campaigns" March 22, 2016 5.0 Pros The UI is neat, simple and straightforward. It works like a charm. The support is great and responsive. Cons If we had a free plan for accounts with little usage and small lists, it would be great. Some customers and non-profits pick a competitor just because of this. Review Source AS Andrew S. Founder Used the software for: ### "Beautiful, solid mail software, backed with good service" February 6, 2015 4.0 We have been using Campaign Monitor since 2004 for client and personal campaigns, from lists of a few hundred contacts to those with hundreds of thousands of contacts. Campaign Monitor is a slick, solid and easy to use. You can tell that each feature has been well thought out and polished. It is easy to read about a new feature and know how to start using instantly. In over 10 years of use we have never experienced any down time, difficulty in sending mails or having them received by customers. There was one day when Campaign Monitor lost a few click-through statistics and they instantly apologised and gave us an overly-generous refund. We have used their API to get a close linking of customer details between our site and the Campaign Monitor list, and we pull down data for reporting. If I have one gripe it is that moving to a new pricing tier recently put the service into the "expensive" bracket in my opinion. I appreciate that quality and service comes at a cost, but I feel they are flirting with "over-priced". Overall I would definitely recommend Campaign Monitor as a partner that can take you from hundreds to hundreds of thousands of mails a week. Review Source Dagmara S. Co-Founder | Social Media | Digital Marketing | Facebook Advertiser Market Research Used the software for: 6-12 months ### "Very useful and robust tool" December 4, 2018 4.0 Very positive! Pros I absolutely adore their professional templates, I guess it is around 50 of them and it is way more than I have seen anywhere else. They look great and are huge time savers. I also liked their dahsboard - it is very easy to use you just need to drag and drop elements you chose. Cons Sorry guys, but you have no free trial! How come? You were lucky my company was using this software before I joined them, otherwise I would never choose a software without trying it out first... Review Source VR Verified Reviewer Digital Brand Manager at Pizza Hut Used the software for: ### "Total Fan" March 30, 2015 5.0 I've been using Campaign Monitor with a number of companies in a variety of industries for many years and it really does deliver! It is a straight forward easy to use no nonsense suite of tools and in a world of email marketing tools intent on over complicating things, Campaign Monitor is simply cool. Give it a go :) Review Source Response from Marigold March 31, 2015 Thank you for your review and for being an awesome Campaign Monitor customer! We like to keep things simple! DT Deb T. IT Director Primary/Secondary Education Used the software for: 2+ years ### "Monitor Campaigns Easily" September 7, 2018 4.0 Pros This product does allow you to monitor and track about any campaign you can put together. It is quite good at avoiding SPAM. Cons It does take quite a bit of learning to setup and work with this software. Once you understand it, it works well. Review Source LF Lee F. Web Developer Design Used the software for: 1-2 years ### "Very good at what it does." August 18, 2022 5.0 Pros Very easy to set up campaigns, with many information points to help if you do happen to get stuck, paired with Gravity Forms it's really easy to get set up and start data capturing. Cons The cost. You get quite a few features for "free", but can get expensive very quickly. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Company I now work for use Campaign Monitor. Review Source BG Bernard G. Administration Manager Used the software for: 2+ years ### "Overall we are quite happy with Campaign Monitor" June 6, 2017 5.0 Pros We have found Campaign Monitor to be generally intuitive to use. Initial challenges in setup were overcome quite easily. Reasonable range of Do It Yourself templates that are customisable. Campaign Monitor has help information to guide operator of the S/W Cons Have trouble inserting Pictures into an email and have to structure the communication to add any pictures at the bottom under the text Review Source ravi R. Associate Software Developer Used the software for: Less than 6 months ### "Average Email marketing Platform" January 30, 2018 3.0 We had created same ad-campaigns so that our products have more outreach. I have generated some important traffic to the company blog with it's help. Pros It is easy to upload contacts and to create and edit campaigns. This helped me to track open rates for the emails we send and to be able to follow up with those who have not opened the email yet which is better than mailchimp. Cons The payments and the editor are the things I don't like about the software. Also integrating the plug-ins is not that easy. 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