Blue Mountain Quality Resources

Blue Mountain RAM

4.5 / 5 9 reviews

Who Uses This Software?

Manage GMP compliance, increase your productivity, and drive profitability by incorporating our industry standard Blue Mountain RAM calibration, maintenance, and validation products into your systems.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Business Hours

Vendor Details

  • Blue Mountain Quality Resources
  • www.coolblue.com
  • Founded 1989
  • United States

About Blue Mountain RAM

Blue Mountain Regulatory Asset Manager (RAM) is a fully integrated system that combines the functions of an EAM, CMMS and CCMS into one solution that is purpose-built for Life Sciences. Depending on your needs, you can implement it as a full-scale EAM or a single point CMMS or CCMS. With Blue Mountain RAM, you can choose from a custom configuration or a template solution with all the work done for you. We have a solution for any budget.


Blue Mountain RAM Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Tracking
  • Audit Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Depreciation Management
  • IT Service Management
  • License Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Blue Mountain RAM Reviews

Implementation of Blue Mountain RAM...

May 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: ease of implementation, well trained/experienced support staff
Cons: nothing to mention

Great Planning and Scheduling program

May 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: BMRAM is a very detailed and efficient tool for scheduling and maintaining both calibration and PM of Assets. Follow up and assistance with anything on the program is top notch.

Excellent service

May 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For all my projects that Blue Mountain was involved, the customer service has been excellent.

You product is awesome!

Aug 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: You manage our calibrations and keep them 100%. You keep us out of trouble on audits. Because our "over 3000 gauges" are always calibrated, you save us quarantines, rework costs, lost Customer costs (opportunity costs), etc. WE thank you!

Good product, very responsive project team

Aug 11, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are pleased with the acquisition of Blue Mountain Regulatory Asset Manager. We have been live for about one month with little or no issues. The Blue Mountain support team has been very responsive throughout the project phase as well as now that we are in production.

Maintenance Management Software

Aug 20, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Overall good experience of working with sales, post sales, implementation consultants. Software works well for controlling and managing maintenance and calibration management related activities.

Blue Mountain RAM

Aug 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I think that RAM is a good program that meets our needs. Most importantly they are willing to listen and add features that makes the program better. Their staff couldn't be any better to work with.

BMRAM

Aug 20, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everyone I work with at BMQR is top notch. They are timely, polite, professional, and extremely helpful. The phrase, ┬┐above and beyond┬┐ barely begins to describe it. There have been routine instances where Nick has had to help our DBAs do their jobs. That level of proficiency is extremely impressive. BMQR is top notch in their customer service focus and in their desire to develop solutions for the future.

Non-User Friendly

Aug 03, 2009
2/5
Overall
1 / 5
Ease of Use
3 / 5
Customer Support

Pros: The software is extremely capable of delivering everything you ever wanted in a web-based software program to enable tracking and management of company assets. Most software features are designed to ensure compliance with regulatory agencies and provide a means to track and trend activities throughout an organization.

Cons: The software is very non-user friendly and the security features are ridiculous! The amount of validation and setup for even implementing this software will take months if not a full year to fully implement and train operators. Simplicity is and should not be associated with this software. I have been trying to configure this software for over a month now and the architecture of the software is many layers deep and is very difficult to manipulate what it is that you want the software to do. The manuals are hundreds of pages thick and for the simple minded user; this system will simply not work. The end users of the system will get lost in trying to accomplish the simplest tasks and there are huge issues with the system constantly sending out tons of emails to everyone in the company on a daily/hourly basis. With the amount of emails being generated, this system exasperates the situation and people will simply ignore the requests for approval, etc.

Overall: Unless you have plenty of resources to dedicate to this software and lots of cash on hand to get BM to provide training, this software is a bust!