# Blue Mountain RAM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Blue Mountain RAM the right Maintenance Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76949/Blue-Mountain-RAM/reviews --- Blue Mountain RAM 4.5 (16) [View alternatives](https://www.capterra.com/p/76949/Blue-Mountain-RAM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Blue Mountain RAM Ease of use 4.1 Customer Service 4.7 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Manager Biotechnology Used the software for: Less than 6 months ### "Takes a lot of training but can really streamline work orders" December 13, 2019 5.0 With proper implementation and integration with different vendors/contractors, this is a powerful tool for tracking work requests across the site. It has helped us to implement better purchasing decisions as well as prioritize maintenance requests better than the previous system of first come, first served. We have also noticed repeat issues with facilities that called for a big fix rather than small patches through this software. It's a little difficult for people to learn at first but afterwards it's great for keeping track of things. Pros It helps to organize work orders and have a central station for monitoring what goes on with equipment and facilities. For example, you can see if something is broken quite often, or if the same issue keeps coming up and is not addressed. It makes for better purchasing decisions as well. I like that you can assign priorities to the work orders to see which ones are urgent and which ones are more routine. Cons It takes a lot of training for this software, and I've found that implementation is a little difficult initially and lots of people weren't assigning things correctly. I think the fields could have better descriptors so that people actually know what type of information to put in each field. Otherwise the managers have to o through and approve/edit each order to make sure it is assigned properly. Review Source DT Dave T. Calibration Metrology Engineer Medical Devices Used the software for: 2+ years ### "Blue Mountain Regulatory Asset Manager - CMMS" July 23, 2025 5.0 My experience with the RAM products (Rev 2, Rev 3 and Rev 4) has been one of evolution and adaptation to the growing and changing regulatory requirements of the medical device industry. At each step of the way, Blue Mountain's products, training, validation and technical support staff were there to address, make certain and maintain the product's ability to provide performance as promised. Quality is conformance to requirements and that's what RAM does. Pros Blue Mountain's Regulatory Asset Manager (RAM) is a complete package which facilitates compliance to national and international standards for regulated industries. In my experience, it was medical devices. It is capable of tracking asset history from commissioning to decommissioning. It can track maintenance, calibration and validation events and schedules. It also allows the embedding of scanned or electronic documents associated with events which makes it easy to retrieve them for compliance audits both, internally and for notified bodies. The package comes with a set of industry related queries with may be customized by the users to retrieve scheduling and status data for use in notification to asset users and external vendors and to reveal metrics for management review. This facilitates continuous process improvement. RAM is adaptable through the various configuration settings to tailor it for the particular users' needs. Cons One thing we did not anticipate was not setting up the configurations to handle multiple site usage. We did struggle with Blue Mountain to address some of the global settings which when changed and one site, trickled down to all the other sites. We had several project management and tech support sessions with Blue Mountain and was able to address those issues which now allow each site to have a more autonomous governance over their scope. Alternatives considered [IndySoft](https://www.capterra.com/p/42537/Calibration-Management-Software/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) Reason for choosing Blue Mountain RAM I've had used other Blue Mountain products with great success in compliance to national and international standards and requirements. It was a natural fit to continue to evolve with the product line. Review Source KG Kevin G. Sr. Process Engineer Used the software for: ### "Non-User Friendly" August 3, 2009 2.0 Unless you have plenty of resources to dedicate to this software and lots of cash on hand to get BM to provide training, this software is a bust! Pros The software is extremely capable of delivering everything you ever wanted in a web-based software program to enable tracking and management of company assets. Most software features are designed to ensure compliance with regulatory agencies and provide a means to track and trend activities throughout an organization. Cons The software is very non-user friendly and the security features are ridiculous! The amount of validation and setup for even implementing this software will take months if not a full year to fully implement and train operators. Simplicity is and should not be associated with this software. I have been trying to configure this software for over a month now and the architecture of the software is many layers deep and is very difficult to manipulate what it is that you want the software to do. The manuals are hundreds of pages thick and for the simple minded user; this system will simply not work. The end users of the system will get lost in trying to accomplish the simplest tasks and there are huge issues with the system constantly sending out tons of emails to everyone in the company on a daily/hourly basis. With the amount of emails being generated, this system exasperates the situation and people will simply ignore the requests for approval, etc. Review Source VR Verified Reviewer Quality Engineer Used the software for: 1-2 years ### "Very in depth software but not suitable for many applications due to clunky UI" July 19, 2018 4.0 Easy way to track and manage our company assets for our group. As well as, attach different reports and deliverables to said assets to allow for easy access from other employees. Pros Reviewing and finalizing assets so software is easy. Filtering tools are excellent to sort through massive amounts of software. Notifications about changes to assets Cons Clunky UI takes a long time to get someone new up and running on the software because there are so many hoops to jump through just to make minor changes. Limited file upload of 25mb causes us to have issues with reports having to split up reports into many different parts. Review Source MC Mark C. Engineering Pharmaceuticals Used the software for: 2+ years ### "Blue Mountain RAM is used on site for calibrations and maintenance." March 8, 2018 5.0 The software has help us maintain proper regulatory compliance. Pros Blue Mountain RAM provides the ability to manage PMs (preventive maintenance), work orders and calibrations in a single system. It provides reports on each piece of equipment and provides great tracking with notifications of future work. Cons The software takes a little more time to understand which may be the result of greater functionality than that being currently used. Review Source SA SHIVAM A. Engineer II Pharmaceuticals Used the software for: 6-12 months ### "Great platform to manage Calibration Program !!" November 21, 2019 5.0 Overall experience has been great. It is an extremely powerful tool for a Calibration Management System (CMS).This system can also be used as a CMMS system (Computerized Maintenance Management System) to manage all assets/equipment and schedule the Preventative Maintenance for them Pros This is a good software to manage the Calibration Maintenance Program where you can setup all the assets and set ranges and due dates as per your needs. The system is capable to running queries and these quires can be used to develop metrics and reports for the department. It also has a feature to generate a report for each calibration performed on the instruments. You can. The system allows you to create and schedule work orders also has a routing feature for their review and closure. Cons Some improvement opportunities for the future. The system is not straightforward and does require intense amount of training. However, with training and refreshers and if one uses the application consistently it becomes a very easy to use and navigate. Also the application can be slow sometimes where the report may take time to pull up. Review Source VR Verified Reviewer Customer Service Representative Used the software for: 6-12 months ### "Helpful" May 25, 2018 4.0 Pros It has helped a lot with a fine balance between achieving GMP compliance and maximizing productivity and profitability. Works well for controlling and managing maintenance and calibration management related activities. Cons A bit hard to use for beginners and the manual is quite too long to read, Needs to work on tutorials. Review Source VR Verified Reviewer Process Development Engineer Biotechnology Used the software for: 6-12 months ### "Great System for Maintenance Requests" April 3, 2019 4.0 Pros Blue Mountain streamlined maintenance requests which were previously in the form of emails. These emails would easily become lost, and were unreliable for tracking purposes. Cons I don't find anything I dislike about Blue Mountain. Review Source CO Cory O. Prin. Metrology Engineer Used the software for: ### "BMRAM" August 20, 2014 5.0 Everyone I work with at BMQR is top notch. They are timely, polite, professional, and extremely helpful. The phrase, above and beyond barely begins to describe it. There have been routine instances where Nick has had to help our DBAs do their jobs. That level of proficiency is extremely impressive. BMQR is top notch in their customer service focus and in their desire to develop solutions for the future. Review Source JJ Jim J. Senior Manager, Systems Validation Used the software for: ### "Good product, very responsive project team" August 11, 2015 4.0 We are pleased with the acquisition of Blue Mountain Regulatory Asset Manager. We have been live for about one month with little or no issues. The Blue Mountain support team has been very responsive throughout the project phase as well as now that we are in production. Review Source JS Jeff S. Quality Assurance Manager Used the software for: ### "You product is awesome!" August 14, 2015 5.0 You manage our calibrations and keep them 100%. You keep us out of trouble on audits. Because our "over 3000 gauges" are always calibrated, you save us quarantines, rework costs, lost Customer costs (opportunity costs), etc. WE thank you! Review Source NE Nicolette E. RAM Administrator / System Analysist Used the software for: ### "Blue Mountain RAM" August 20, 2014 5.0 I think that RAM is a good program that meets our needs. Most importantly they are willing to listen and add features that makes the program better. Their staff couldn't be any better to work with. Review Source AJ Arvind J. Director Special Projects Used the software for: ### "Maintenance Management Software" August 20, 2014 4.0 Overall good experience of working with sales, post sales, implementation consultants. Software works well for controlling and managing maintenance and calibration management related activities. Review Source JK Joe K. Maintenance Planner Used the software for: ### "Great Planning and Scheduling program" May 5, 2016 5.0 BMRAM is a very detailed and efficient tool for scheduling and maintaining both calibration and PM of Assets. Follow up and assistance with anything on the program is top notch. Review Source TL Todd L. Vice President, Engineering Used the software for: ### "Implementation of Blue Mountain RAM..." May 16, 2016 5.0 Pros: ease of implementation, well trained/experienced support staff Cons: nothing to mention Review Source JR Jim R. Manager ,Operations Engineering Used the software for: ### "Excellent service" May 5, 2016 5.0 For all my projects that Blue Mountain was involved, the customer service has been excellent. Review Source Similar Products Featured ## Related categories [CMMS](https://www.capterra.com/cmms-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.