Netcore Smartech

Netcore Smartech

5 / 5 13 reviews

Who Uses This Software?

Netcore serves as a strategic partner to enterprise & mid-size companies across many industries in US, India, SEA, ME & Africa.


Average Ratings

13 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Netcore Smartech
  • netcore.in/
  • Founded 1997
  • India

About Netcore Smartech

Netcore Smartech is India's leading full-spectrum omni-channel marketing automation solution to deliver exceptional 1:1 customer experiences. Smartech empowers marketers a centralised campaign management across channels to ensure consistency & continuity in messaging.


Netcore Smartech Features

  • A/B Testing
  • Campaign Management
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics
  • A/B Testing
  • Channel Management
  • Customizable CTAs
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Nurturing
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • A/B Testing
  • Channel Attribution
  • Cohort Analysis
  • Funnel Analysis
  • In-App Events Tracking
  • Push Notifications
  • Retention Tracking
  • Revenue Tracking
  • Uninstall Tracking

Netcore Smartech Reviews Recently Reviewed!


Netcore's Smartech worked for us brilliantly. Easy to set-up & the tool is so user friendly.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are many features in SmarTech which we would like to highlight. We love the feature of it's email campaign builder where one can easily create responsive mailer by simply dragging and dropping boxes. That's really cool. Also, there is another good feature of integrating your SMS and email both campaigns from this single platform. Then there is browser notification, app push notification which are really good to try on right from single platform. There reporting and analytic system is very good one could easily see campaigns performance in detailed manner. We give NetCore Smartech a big thumbs up!!

Cons: Intially, we faced few barriers during campaign set-up and test runs but we got seamless support from Netcore's technology team who were ready to assist us any time and got every issues fixed up.

Vendor Response

by Netcore Smartech on October 27, 2017

Hi Pankaj, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Make life easy and gives the management value for money spent

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: you will see the positive result almost immediately coming in..... this is simply amazing. I have tried other service providers which I will not mention names, but I just have to look for what will make my life and job easier

Cons: am still struggling to find what I don't like about the brand. Smartech Panel makes sure you don't send multiple mails to one same number at the same time. it will only pick the unique primary number and deal with it. this is a good way to save your money and give you value.

Overall: the system only takes what you put into it, and if in the course you made a mistake, it will give you benefits to correct. I have saved a lot of money for my organization as a result of using this Smartech Panel. as will all know by nature people termed to stay with a brand that makes them happy, and for me and my management, we are here to stay.

Vendor Response

by Netcore Smartech on December 18, 2017

Hi Samson, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Capterra-loader

It has been a pleasant experience for us at Myntra, to use Netcore for our Campaign Management.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great at getting segmentation and personalization done for campaigns. We have been using it to reach out to different customer segmentation with suitable campaigns depending on their purchase behaviour, RFM and other parameters.

Cons: Can further improve the product UI. However the product is good and keeps the campaigns execution task pretty simple in present format as well.

Vendor Response

by Netcore Smartech on December 21, 2017

Hi Aashish, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

netCORE provides a powerful tool for Customer engagement and retention.

Jan 03, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The tool is fast and very easy to use. It seamlessly integrates all areas of our marketing efforts into one panel making it easy for us to track our customer journey and provide the right information to the right users at the right time.

Cons: It's hard to pick a fault, however, they could do well to provide more detailed and insightful reports

Vendor Response

by Netcore Smartech on January 05, 2018

Hi Alexander, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Capterra-loader

Doubles retention through Smartech integration

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Segmented Campaigns.
real time updated.
Mail scoring segmentation helps maintain the domain reputation.
Cross device integration.
Industry and function specific targets.
Cohort Analysis

Great Support team. Eisha and Spandan SPOC from Netcore has been available literally 24*7 to help us with our queries and strives a lot to maintain the IP reputation and pushing new creative ideas.

Cons: Reporting feature requires further granular segmentation. Can improve on some extended functionalities and validations

Working with Smartech makes work easier for me and most things I were automated with the platform.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: netCore is users friendly, netCore's campaign team/customer engagement solutions seamlessly helped our team to carry out campaigns successfully and in due time. They also contributed favourably to our total online sales.

Vendor Response

by Netcore Smartech on December 18, 2017

Hi Nonso, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Very much flexible in terms of using their automation tool

Oct 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automation feature including web push messaging is really great to boost business ROI specially all the ecom company.

Cons: UX and UI needs to be improve for user while using this software. This is very important for user to get the good look and feel to use it

Overall: I am able to menage my business ROI by 16% which is great.

Vendor Response

by Netcore Smartech on October 24, 2017

Hi Rajesh Kumar, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! We hope to get your constant support and love in future as well! Team Netcore

Capterra-loader

Great product for integrated marketing

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Seamless integration with multiple marketing channels. WYSIWYG - what you see is what you get. We have improved our click rate by 115% after integrating with Smartech

Cons: complete setup requires manual intervention. I would suggest team to also add some sample use case automations; for marketers to instantly understand the product.

Vendor Response

by Netcore Smartech on October 27, 2017

Hi Gaurav, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Smartech provided unified marketing automation solution across all devices

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Dedicated team for consultation & idealization of latest techniques/campaigns.
Unified analytic dashboard to view campaign report across channels.

Cons: User Interface needs to be improved as it takes more time to setup the campaign when there is more rules to trigger an event.

Vendor Response

by Netcore Smartech on December 27, 2017

Hi, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Been using from Last 8 Years. Overall experience is good.

Jan 19, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and campaign execution is also easy. Didn't find any trouble while executing the campaigns.

Cons: Detailed reports are not provided. Analytical part need to be more updated. Hygiene check takes so much time sometimes which results in campaign delay.

Vendor Response

by Netcore Smartech on January 22, 2018

Hi Akshay, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Capterra-loader

It's a great email marketing software with easy to use automation and designed for multiple channels

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automation and the multi-channel targeting features which allows for web push notification, SMS and list segmentation.

Cons: Can't really think of any, it's such a good software. Maybe a few improvements on the on the automation workflows though.

Overall: Plenty of benefits. From email automation to web push notification.

With Smartech, it has been really convenient to switch between different channels to reach audience

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: #1: Multiple channels to reach out through one portal to send customer communication.

Cons: Making different flows to design communication.

Drag and drop method would have been more user friendly.

Vendor Response

by Netcore Smartech on December 26, 2017

Hi Sneha, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Highly recommended service

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Value for money is great. Easy to use. Especially the customer support is tremendous, working 365 days a year.

Vendor Response

by Netcore Smartech on December 19, 2017

Hi Pranshu, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore