--- title: "Residex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Residex Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more." source_url: "https://www.capterra.com/p/77171/ResiDex/" page_type: "product" language: "en" --- # Residex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Residex ## What is Residex? Built by caregivers, for caregivers, Residex elevates the senior living experience for every individual. We deliver the most comprehensive connected care platform, purpose-built for senior living: the owners, employees and residents. A unified, intuitive and affordable platform, our mission is to improve human and business outcomes by empowering clinical and operational teams to perform at their best, with precision.  We offer a portfolio of integrated solutions across one platform that solve the most common challenges associated with senior living, including EHR (Electronic Health Records), eMAR (Electronic Medication Administration Records), intake and assessments, care planning, regulatory compliance management, workforce management and staffing, financial management, and third party integrations. ## What is Residex used for? [Assisted Living](https://www.capterra.com/assisted-living-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/)[eMAR](https://www.capterra.com/emar-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Residex Overview Updated September 2026 AI summary Residex offers cloud-based software for small and midsize organizations in the assisted living and long-term care sectors, supporting key functions such as charting, compliance management, financial management, scheduling, and staff management. Notable features include geriatric care tools, HIPAA compliance, and API integration, making it suitable for providers seeking web-based solutions tailored to care facility operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Residex 4.7 (3) VS. [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price $12 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.7 (176) Value For Money 3.7 (3) Value For Money 4.5 (144) Customer Service 5.0 (3) Customer Service 4.9 (173) ## Residex alternatives [4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/10009685/Yardi-EHR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [PointClickCare EHR for Senior Living](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/) [4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/) ## FAQs about Residex Overview ### What company size and specific industries is Residex built for? Residex is designed for senior living providers of all sizes, including assisted living, independent living, continuing care retirement communities (CCRCs), and memory care facilities. It fits organizations operating in these elder care sectors rather than general-purpose businesses. Features and Usability ### What are the key features of Residex? Residex offers API access, charting, compliance management, financial management, and scheduling for care operations. It also includes staff management and staff scheduling, plus clinical care, geriatric care, and home health care management features for supporting healthcare workflows and related administrative tasks. Getting Started and Support ### What training and onboarding options does Residex offer? Residex provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and instruction, documentation offers written reference material for step-by-step review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does Residex offer? Residex provides 24/7 live rep support. Users can contact a live representative at any time for help with account questions or product issues. ## Features AI summary Based on 298 Assisted Living reviews Not all Assisted Living software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Patient Records Management** (**58%** of reviewers rated this feature as critical) - **Medication History** (**62%**) - **Charting** (**64%**) Residex offers **Charting**, which helps staff document resident care and keep daily updates organized. However, it does not include **Patient Records Management** or **Medication History**. Instead, the product provides other features that reviewers also consider important, including **HIPAA Compliant** (**55%**) and **Compliance Management** (**49%**). These capabilities help assisted living teams protect sensitive information, stay aligned with regulatory requirements, and maintain accurate oversight of care operations. Charting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Clinical Care 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Any form of examination or diagnosis performed for the purpose of medical treatment. Geriatric Care 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Providing medical care for elderly patients Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Staff Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule shifts for staff/employees, track hours worked, and manage staff payroll Residex 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Geriatric Care: Providing medical care for elderly patients - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Scheduling: Plan availability and assign specific time slots for tasks and resources - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly --- Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 3.7 (3) Basic $12.00 Per Month Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JN Joshua N. Rn Health, Wellness and Fitness ### "I can give a score of 8 out of 10 In activity " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 18, 2025 I have learned how to handle psychiatry patients at different levels with different behaviour and overall challenge of residents Pros Daily schedule of roles such medication administration vitals monitor days staff duties and might staff duties at all levels gives a clear guide of daily work Cons Behaviour therapy of clients that is chatted all through even when a resident is not on attacks assessment of residential and staffing duties are not considered well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Lindsy A. Resident services director Hospital & Health Care ### "Rtasks user ability " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 7, 2022 I have been able to provide other departments with data such as religion or birthday while not having to pull a large report. I like that it is user friendly and not clunky at all. I called customer service to ask them how to obtain data regarding the religion and was steered in the right direction in less than 2 minutes. Pros The most impactful features I have found are the reports, however they could be much more user friendly. Cons The reporting features are lacking. It would be incredible to be able to pull the reports in Excel to be able to format them. Many of the reports I have I have to manually calculate because the option to convert to Excel is not a choice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Amanda A. RN Healthcare Administrator Health, Wellness and Fitness ### "Small Company with Quality Products" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2019 Pros ResiDex is a small company but because of that, they are able to get to know their customers. When you call customer support you speak to the same person every time. If we have a suggestion, they actually listen! And they are a small enough company to just make the changes. They don't have to follow the corporate policy because they are corporate. Cons There isn't anything that I like least about this program. If there is something that does not work for us, we are able to discuss it with the company and the necessary changes are made. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.