# ShopKeeper Job Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ShopKeeper Job Control the right Manufacturing solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/77179/ShopKeeper/reviews

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ShopKeeper Job Control

4.6 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ShopKeeper Job Control

Ease of use

4.8

Customer Service

4.6

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TF

Thom F.  
Vice President  
Printing  
Used the software for: 2+ years

### "All hands endorsement - Enjoy using Shopkeeper"

March 27, 2023

5.0

We've been with Shopkeeper a very long time. As we've grown Shopkeeper has grown. They have listened to our needs - then showed us how to use their product to achieve it. If we found that the software didn't actually meet that need, they made modifications and updated the software to it did exactly what we needed. And, as mentioned earlier - The shopkeeper customer support team is simply great. They are easy to reach, quick to respond and resolve whatever issuse we are having... Oh, and they are happy and friendly when helping us.

Pros

Really can't pick a particular feature we like most because we like it all. However, the shopkeeper customer support team is outstanding - Of all our vendors - they are at the top of the list.

Cons

I have no input. We started with shopkeeper many years ago... I remember the initial difficulties all boiled down to learning pains.

Review Source

JP

Jessica P.  
Vice President  
Aviation & Aerospace  
Used the software for: 2+ years

### "Visibility and ease of use with Quickbooks"

March 28, 2023

5.0

Managing customer contract orders and a mix of one off jobs is much easier now that we have ShopKeeper in place. There is never a need to enter any information twice. ShopKeeper even creates labels for all of our parts, inventory and outgoing boxes.

Pros

I like the visibility of data that is available throughout the system, and the fact that you can easily search, filter and sort all forms. The search funtions for part history and purchase history are amazing. I can schedule operations to individual machines with ease. I also find useful that you can open and view many forms at once. All information entered in ShopKeeper flows through to all forms and reports, and then creates Bills and Invoices in Quickbooks.

Cons

The team at ShopKeeper is quick to respond and understands our Job Shop environment needs. I really have no complaints.

Review Source

MB

Mark B.  
Purchasing Agent  
Machinery  
Used the software for: 6-12 months

### "From a purchasing perspective"

February 28, 2023

3.0

My use has been limited. Our company has not fully implemented the software. Not the fault of SK.

Pros

Fairly forgiving when PO's are coded to wrong job.

Cons

Keystroke error handling could be improved. Also screen refresh after different options are chosen.

Review Source

HI

HENRY I.  
Managing Partner  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Shopkeeper ERP"

April 21, 2024

5.0

Shopkeeper has simplified things for me cutting out multiple manual tasks and instead of me having to remember and keep things in my head Shopkeeper allows me to input data once and check off tasks in one place....Not to mention all the time it has saved me.

Pros

The software is intimidating at 1st but the training portion is excellent and puts you in position to understand and use. Its value starts to reveal itself right away and it cuts out repeating steps manually.

Cons

I don't have much to add here...whenever I ran into an issue \[sensitive content hidden\] was quick to respond and available to help me thru any issues.

Reason for choosing ShopKeeper Job Control

When I purchase machinery or software's I also look for customer service and support. \[sensitive content hidden\] is a big reason why I decided to purchase this software and will always recommend Shopkeeper and \[sensitive content hidden\].

Review Source

MM

Michelle M.  
Operations  
Aviation & Aerospace  
Used the software for: 2+ years

### "Highly recommend ShopKeeper for any small to medium manufacture"

May 5, 2020

5.0

Pros

We feel ShopKeeper is one of the best ERP and MRP systems available, the information available in a few mouse clicks is unbelievable. We are able to quickly manage, retrieve and update information. Information and job status seamlessly updates in real time from our shop floor to our project managers. We LOVE ShopKeeper. We love being able to work with another small business, on customization and provide feedback for features that work fabulously and provide ideas on how items can be improved.

Cons

Occasionally, updates have small bugs, yet the ShopKeeper staff is always quick to resolve.

Review Source

DM

David M.  
QA Manager  
Semiconductors  
Used the software for: 2+ years

### "Works Great!"

April 20, 2020

4.0

Shopkeeper fits all the needs of our business and can handle changes needed to meet our ever changing industry requirements.

Pros

I have been a user of shopkeeper from the beginning. Ease of use and the fact that it can be revised to fit your unique requirements

Cons

Lack of support. Slow response time to technical issues.

Review Source

AM

ANDY M.  
General Manager  
Semiconductors  
Used the software for: 2+ years

### "review"

April 9, 2020

5.0

better shop management

Pros

very good visual reports, and scheduling

Cons

i like this software and i don't see any futures i like least

Reason for choosing ShopKeeper Job Control

better and good service

Review Source

MM

Michele M.  
Office Manager  
Machinery  
Used the software for: Less than 6 months

### "Very User Friendly Product"

March 18, 2020

5.0

Love it! I have used one other large competitor software company with my previous employer. ShopKeeper by far is way more user friendly, and has better features that other software companies just do not allow.

Pros

Simple features make it so easy to use. Integration from our old manual system to Shopkeeper was easy. As anything a bit of time is needed. Once its done its always there!! super nice!

Cons

I have not found any cons about this software. Super user friendly and easy to use once you learn the basic navigation.

Reason for choosing ShopKeeper Job Control

Was a better fit for our current Shop

Switched from

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

Employment change to a new Shop

Review Source

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## Related categories

[MRP](https://www.capterra.com/mrp-software/)[Job Shop](https://www.capterra.com/job-shop-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)

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