---
title: "The Magazine Manager Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about The Magazine Manager Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more."
source_url: "https://www.capterra.com/p/77189/The-Magazine-Manager/"
page_type: "product"
language: "en"
---

# 

 The Magazine Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

The Magazine Manager

## What is The Magazine Manager?

The Magazine Manager is the global leader in magazine publishing software solutions, serving over 33,000 publications worldwide. It was the first web-based CRM built for publishers. In a unified platform, the Magazine Manager includes a CRM, sales pipeline, centralized ad order entry system, production and project management, billing, digital pagination and editions, an editorial module, and a robust reporting suite. Magazine Manager includes Media Mate our AI-powered media assistant which does everything from content creation, to website segmentation, media analytics, and automated prospecting research. The CRM also seamlessly integrates with Marketing Manager, our marketing automation and audience development platform, and ChargeBrite, our recurring revenue platform. Our audience development platform includes a landing page management system, email marketing automation, a website visitor identification platform, competitor insights, and an email verification program.

## What is The Magazine Manager used for?

[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Publishing and Subscriptions](https://www.capterra.com/publishing-and-subscriptions-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 352 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Publishing and Subscriptions / 2026

## The Magazine Manager alternatives

Highest Rated

[4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/77189/The-Magazine-Manager/alternatives/)

## FAQs about The Magazine Manager

Overview

### What problems does The Magazine Manager solve?

The Magazine Manager solves scattered client data, missed follow-ups, duplicate entry, and disconnected sales, production, billing, and reporting workflows. It gives publishers, ad sales reps, production teams, accounting staff, and managers one system to track inventory, contracts, issue schedules, proofs, invoices, commissions, and revenue without constant status checks.

Answer based on 230 reviews

Overview

### Which roles and teams benefit most from The Magazine Manager?

The Magazine Manager is most used by publishers, advertising sales teams, and operations leaders who manage magazine revenue and production workflows. Account executives and sales managers rely on it to track prospects, orders, and renewals, while office managers, business managers, and executives use it for billing, reporting, and day-to-day publishing coordination.

Answer based on 348 reviews

Overview

### What company size and industries is The Magazine Manager built for?

The Magazine Manager is built primarily for small publishing businesses, with 94% of reviewers from small companies and 44% from Publishing. It serves digital and print magazine operations across sales, production, billing, audience development, recurring revenue, and marketing, with additional use in Marketing and Advertising at 26% and Media Production at 10%.

Answer based on 352 reviews

Features and Usability

### What are the key features of The Magazine Manager?

The Magazine Manager includes core CRM and client management, advertising management with Ad Manager and production runsheets, billing and invoicing with e-signature and QuickBooks integration, and reporting with custom reports and search/filter tools. Differentiating features include circulation management, layout and design support, and workflow automation for proposals, reminders, and newsletters.

Answer based on 101 reviews

Integrations

### Which third-party tools and platforms does The Magazine Manager integrate with?

The Magazine Manager connects natively to 8 platforms frequently cited by users, including Gmail, Google Calendar, Authorize.net, QuickBooks Online, Google Chrome, Canva, Plug'n Pay, and RightSignature. Its catalog also extends into accounting, payments, and email tools such as Microsoft Outlook, Stripe, Xero, and Zapier.

Answer based on 40 reviews

Getting Started and Support

### How easy is it to onboard and train a team on The Magazine Manager?

The Magazine Manager offers onboarding through in-person training, live online sessions, webinars, videos, and documentation. Reviewers say sales reps and everyday users often get productive quickly with tutorials and chat help, while admins and teams handling setup, custom reports, or complex workflows usually need more time and guided training.

Answer based on 92 reviews

Getting Started and Support

### What customer support options does The Magazine Manager offer, and how do users rate the experience?

The Magazine Manager offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as fast, courteous, knowledgeable, and easy to access, with helpful training resources and quick issue resolution. A few reviewers mention occasional slower responses, scheduling delays, or uneven help quality after updates.

Answer based on 79 reviews

Features and Usability

### How well does it handle reporting?

The Magazine Manager offers flexible reporting for sales, production, and accounting teams, with detailed search, exports, and year-over-year views. Many users like the range of report options and visibility into accounts, revenue, and A/R, though some find menus crowded, filters tedious, and on-the-fly customization or print formatting harder than expected.

Answer based on 71 reviews

Features and Usability

### How good is it for billing and invoicing?

The Magazine Manager manages billing and invoicing in one system, helping publishing teams move from proposals to contracts, invoices, payments, and A/R tracking. Many users value QuickBooks connections, online payments, and clear client records, while some note accounting workflows can feel awkward, especially during adjustments, billing contact changes, or certain portal tasks.

Answer based on 66 reviews

## Who uses The Magazine Manager?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,213 Sales Tracking reviews

Capterra reviewers highlight these as the features buyers care about most when choosing publishing and subscriptions software:

-   **Layout & Design** (**45%** of reviewers rated this feature as critical)
-   **Customizable Branding** (**44%**)
-   **SEO Management** (**47%**)

The Magazine Manager supports **Layout & Design** and **Customizable Branding**, so publishers can create polished digital or print experiences while keeping brand presentation consistent across titles and subscriber touchpoints. However, it does not offer **SEO Management**. Instead, it provides other highly rated capabilities, including **Content Management** (**40%**), **Customizable Templates** (**53%**), and **Drag & Drop** (**43%**). These features help teams organize editorial assets, build pages faster, and adjust layouts with less manual work, allowing businesses to produce branded content more efficiently.

Layout & Design

4.5 (26)

73.08% of 26 reviewers that rated this feature as important or highly important

Configure publication's layout before publishing

Content Management

4.5 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customizable Templates

4.6 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Drag & Drop

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Reporting/Analytics

4.7 (106)

75.47% of 106 reviewers that rated this feature as important or highly important

You benefit from extensive reporting and analytics that help monitor sales, track leads, and manage inventory. Some reviewers find the reports flexible and insightful, though a few mention occasional difficulty finding specific reports or needing improvements in certain modules.

Customer Database

4.9 (88)

73.86% of 88 reviewers that rated this feature as important or highly important

It gives you a centralized, comprehensive database to store all customer details, history, and documents. Reviewers indicate the database is easy to search, update, and organize, making it valuable for remote teams and ensuring consistent, accurate client records.

The Magazine Manager 94 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- Advertising Management: Manage advertising space and its sales within your network or publication
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Circulation Management: Overseeing distribution of published materials, such as books, newspapers, magazines, etc.
- Client Management: With this capability, you can keep all client information, notes, and activities organized in one place, making it easy to track progress and share updates across teams. Reviewers appreciate the centralized records, efficient workflow, and clear visibility for all stakeholders.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: The Magazine Manager offers robust CRM tools that help you track outreach, manage accounts, and automate reminders. Users think the CRM is intuitive, keeps all client data accessible, and supports integrations like Mailchimp for email campaigns and flexible reporting.
- Customer Database: It gives you a centralized, comprehensive database to store all customer details, history, and documents. Reviewers indicate the database is easy to search, update, and organize, making it valuable for remote teams and ensuring consistent, accurate client records.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For iPad Devices: Operate/access software on iPad Devices
- For Startups: Primarily serving startup companies
- Forecasting: Form predictions based on past and present data/trends
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- Layout & Design: Configure publication's layout before publishing
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
- Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams
- Live Chat: Ability to chat online in real time
- Magazines: For magazine publishers
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Newsletters: For newsletter publishers
- Newspapers: Used by newspaper publishers
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: You benefit from extensive reporting and analytics that help monitor sales, track leads, and manage inventory. Some reviewers find the reports flexible and insightful, though a few mention occasional difficulty finding specific reports or needing improvements in certain modules.
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Pipeline Management: This aspect helps you track prospects, manage follow-ups, and visualize sales progress in real time. Reviewers appreciate the efficient pipeline tracking, easy access to account information, and how it reduces reliance on separate spreadsheets.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Analytics: Track and analyze information regarding website visitors
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (352)

4.6

Based on 352 reviews

## Pricing

Value for money

4.7 (270)

Value for money

4.7 (270)

4.7

Based on 270 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (325)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (325)

4.8

Based on 325 reviews

## User reviews

Overall rating

4.8

Based on 352 reviews

Filter by rating

5(279)

4(64)

3(8)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JR

Jennifer R.

VP of Finance and Operations

Publishing

### "Great Publishing Software! Great Value for the Investment!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Everyone of the account managers that we have had for training have been great. Everyone is friendly and helpful. The chat is amazing! The person who mainly runs the board is spot on and helpful. Even the after hours chat bot has been really helpful for us. \[sensitive content hidden\] have been fantastic and Matt has done a great job helping us out with our one off questions!

Pros

We recently switched from another publishing software and we have been very impressed with what MM has to offer. In addition, they continue to make updates every week and listen to the suggestions of their clients. They have been more than helpful in getting us acclimated to the software. We also opted to have Marketing Manager which has been helpful to have the email interactions recorded in our CRM. We are still learning, but so far it has been a great experience, and we are looking forward to future updates. It was worth taking the leap and a good value for the investment!

Cons

The conversion over - which was not there fault per se, but anyone converting I suggest they talk to some at MM and request an account manager that has experience with a conversion from the platform you previously were on. We found that person a little ate in the game and I think planning with that person woul dhave made our conversion a little smoother. Improvements can be made ont he Marketing Manager side as it relates to creating segments and workflows - it seems we should be able to click on groups in Magazine Manager and send vs. having to make that a segment first, name it, then send. Too many steps, but the connection to the CRM and the recording of the interaction for the reps make this worth the extra steps. Also, being able to update a billing contact after it has been invoiced would be extremely helpful.

Switched from

[LaunchPad Media Management](https://www.capterra.com/p/178968/LaunchPad-Media-Management/)

LaundPad was antiquated. Email system from CRM was clunky and hard to deal with. Could not do top level marketing sends effectively. Reporting also was difficult and custom reporting always would time out after running or when slicing the data would fail during a refresh/update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2026

Thanks for leaving such a great review, Jennifer! We appreciate you!

MC

Melissa C.

Director of Operations

Media Production

### "Magazine Management Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2026

Pros

There are may different tools available for sales, design and management. It seems everytime I have a learning session with \[sensitive content hidden\] I learn something new.

Cons

I haven't found anything yet that I don't like about Magazine Manager. I'm still learning it and love it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2026

Thanks for the great review, Melissa! We appreciate you

AN

Anonymous User

Account manager

Publishing

### "2 thumbs up!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 1, 2026

My overall experience has been great. The live chat is a lifesaver and the production workflow tracking saves me so much time over how I used to do it.

Pros

Huge number of ways to pull data. Production work flow is easily tracked and quick to update. Requests for changes in the MM system are welcome and seriously considered when they do updates. Excellent customer service and live chat.

Cons

Since there are so many options, there is a moderate learning curve to master everything. We continue to have a glitch with our emails and are not able to link outbound client/prospecting emails to the MM account.

Switched from

[LaunchPad](https://www.capterra.com/p/10038300/LaunchPad/)

Management decision based on cost and features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sarah S.

Controller

Publishing

### "Great company and product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2026

I think we've been with them for 15 years and they have always been easy and great to work with. We really like them as a company.

Pros

Well organized, great customer support, Good value, fast and reliable. I'm comfortable with the CRM and know our data is safe and it's easy to get help and training when I need it.

Cons

There are too many options on the menus, it's hard to remember where a certain report or option lives.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed a new CRM for a publishing company

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)

Reasons for choosing The Magazine Manager

The company and better for publishing and printing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 29, 2026

Thank you for the review, Sarah! We appreciate you!

MP

Mary P.

Media Advisor

Publishing

### "MM Review 2026"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2026

The quality of Magazine Manager is excellent for sales and publications. The team does their best to respond to issues quickly, and I really appreciate the ongoing support. If I ever miss something new, they always send a training link that I can watch at my convenience—super helpful and easy to fit into my schedule.

Pros

Magazine Manager has been a great addition to my workflow. I really like the platform—it’s intuitive, keeps me organized, and makes it easy to stay on top of priorities. The client tracking and goal-setting tools are especially helpful, and I love having the ability to monitor performance and quickly reference customer history in one place. I’m also looking forward to using more of the production applications as I continue working in the system. Overall, it’s a well-built platform that supports day-to-day efficiency and better long-term planning.

Cons

I do wish there were a way to copy and paste proposals even after they’ve passed the close date, with the ability to update and refresh them as needed.

Switched from

[Act!](https://www.capterra.com/p/175860/Act/)

The company made the switch in 2012, and it’s been very helpful ever since.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thanks for the great review, Mary! We appreciate you!

JS

James S.

Administrator

Dairy

### "Great software for publications!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2025

It works great for us. The support in getting it set up and learning it was great. Also really good training each time we hire someone new.

Pros

Magazine manager was made for publications so it is great for managing both the advertising side and the circulation side. It also helps us do more with our data.

Cons

The one thing I don't like is that you can't map email addresses input through the email upload back to contacts in the CRM. Those two areas are not as connected as I'd like.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

The old system couldn't keep up with what we needed to do for ads, much less managing circulation.

Alternatives considered

[MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/)

Reasons for choosing The Magazine Manager

The other product had a ton of features that we wouldn't use but would pay for. This fit us just right.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2026

Thanks for the great review, James! We appreciate you!

AS

Amanda S.

Digital Marketing Director

Publishing

### "5 Star Customer Service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 12, 2025

My overall experience with Magazine Manager has been positive! Any questions we've had have been answered very quickly in an easy to understand way - the real stand out is their customer service. Magazine Manager also has a great setup that allows us to do most of our work here without having to use other programs.

Pros

What I liked most about Magazine Manager has been by far the incredible customer support we've received. \[sensitive content hidden\] in particular has been really fantastic with answering our questions thoroughly & quickly in a friendly manner while always getting back to us very quickly.

Cons

I would also like if the email templates, forms and landing pages were more customizable with the drag & drop features/templates. We would also appreciate more support with magazines that aren't monthly (for example, we run on a 4 week cycle as do many publications)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2025

Thank you for the awesome review, Amanda!

VR

Valerie R.

Assistant Account Executive

Media Production

### "A Great Tool that impacts positively the experience of our clients and facilitates the process to the team as well."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2025

My experience has been enriching, I like how customized it is and how easy process like contracts and billing have been. Being a topic that usually is a bit complicated due to so many different situation of each client. But they make it clear and facilitate the process wich impact the experience of the client in a positive way.

Pros

I was recently introduced to Magazine Manager, and has been a smooth and friendly use tool. The trainings also have help me understand how to deliver solutions to my clients and costume my communication. Also to keep track of my workflow and keep myself organized. During the trainings, the organizer are friendly and clear.

Cons

Overall for me is a new tool, I love that even though is great, they constantly keep updating and improving, if I could add something, would be adding text as a form of communication with the clients so it can count as activity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Thank you for the great review, Valerie! We appreciate you!

TM

Teresa M.

Director of Administration

Publishing

### "Great All Around Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2025

Great. The program works all the time, the support staff are kind and extremely knowledgeable, and our rep \[sensitive content hidden\] is the BEST!

Pros

It has allowed us to put all our AR in one place. So, when we pull revenue numbers, everything is included without extra work.

Cons

I wish there were secondary sorts for reports. And that I had more control how reports come directly from the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2025

Thank you for the great review, Teresa!

Adeina M.

Sales and Marketing Coordinator

Marketing and Advertising

### "Not just another CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2025

The Magazine Manager feels like a system built by people who actually understand how publishing, sales, and operations collide in real life. It’s flexible without being flimsy, structured without being restrictive. Once dialed in, it streamlines communication, workflow management, and customer relationships in a way that supports growth instead of slowing it down. It’s especially strong for teams that want control, customization, and room to evolve.

Pros

The level of customization sets it apart. Magazine Manager allows you to shape the system around how your team actually works, rather than forcing you into rigid workflows. The built in AI tools are genuinely useful, helping streamline communication and refine brand voice, while the overall platform supports organization, scalability, and long term growth.

Cons

Because it’s so customizable, there is a learning curve. Especially for teams that want to jump in fast without configuring workflows first. Some features aren’t immediately intuitive, but once you understand the system logic, it becomes much more powerful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 21, 2026

Thanks for the awesome review, Adeina! We appreciate you!

[View all Reviews](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

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