# The Magazine Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is The Magazine Manager the right CRM solution for you? Explore 352 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/77189/The-Magazine-Manager/reviews --- The Magazine Manager 4.8 (352) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of The Magazine Manager Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews MV Mark V Owner, PublisherPublishing, 2 - 10 employeesUsed the software for: 1-2 years. “It handles everything for me, proposals, billing, circulation, eblasts, newsletters, marketing etc... Also, you can automate a lot of thing so it says time and is even more efficient than if I hired someone to do some of those tasks.“ June 27, 2025 SM Scott M Director of SalesPublishing, 11 - 50 employeesUsed the software for: More than 2 years. “The forever & a day order entry for multiple zones, multiple issues elsewhere is frustrating compared to creating an order with easy & copying it instantly with MM.“ June 28, 2024 Michelle W Account managerPublishing, 11 - 50 employeesUsed the software for: More than 2 years. “The live chat is a lifesaver and the production workflow tracking saves me so much time over how I used to do it.“ May 1, 2026 JS James S AdministratorDairy, 2 - 10 employeesUsed the software for: 1-2 years. “Those two areas are not as connected as I'd like.“ December 30, 2025 CM Carlos M EditorOil & Energy, 11 - 50 employeesUsed the software for: 1-2 years. “The customizable options in regards to production are invaluable to my team as we deal with a variety of clientele that have different needs.“ July 25, 2025 RM Ryan M Associate PublisherPublishing, 51 - 200 employeesUsed the software for: More than 2 years. “I can go the client page to find the agency, but unable find the client on the agency page.“ December 13, 2024 MP Mary P Media AdvisorPublishing, 51 - 200 employeesUsed the software for: More than 2 years. “The team does their best to respond to issues quickly, and I really appreciate the ongoing support. If I ever miss something new, they always send a training link that I can watch at my convenience—super helpful and easy to fit into my schedule.“ January 5, 2026 BF Brett F PublisherMedia Production, 11 - 50 employeesUsed the software for: 6-12 months. “We have one small but annoying issue that we've been nagging them about since we joined and I just don't know where they are in addressing it and why it's taking so long.“ June 6, 2025 ## Showing most helpful reviews Showing 1-25 of 352 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adeina M. Sales and Marketing Coordinator Marketing and Advertising Used the software for: Less than 6 months ### "Not just another CRM" December 12, 2025 5.0 The Magazine Manager feels like a system built by people who actually understand how publishing, sales, and operations collide in real life. It’s flexible without being flimsy, structured without being restrictive. Once dialed in, it streamlines communication, workflow management, and customer relationships in a way that supports growth instead of slowing it down. It’s especially strong for teams that want control, customization, and room to evolve. Pros The level of customization sets it apart. Magazine Manager allows you to shape the system around how your team actually works, rather than forcing you into rigid workflows. The built in AI tools are genuinely useful, helping streamline communication and refine brand voice, while the overall platform supports organization, scalability, and long term growth. Cons Because it’s so customizable, there is a learning curve. Especially for teams that want to jump in fast without configuring workflows first. Some features aren’t immediately intuitive, but once you understand the system logic, it becomes much more powerful. Review Source Response from Mirabel Technologies January 21, 2026 Thanks for the awesome review, Adeina! We appreciate you! VR Verified Reviewer Account manager Publishing Used the software for: 2+ years ### "2 thumbs up!" May 1, 2026 5.0 My overall experience has been great. The live chat is a lifesaver and the production workflow tracking saves me so much time over how I used to do it. Pros Huge number of ways to pull data. Production work flow is easily tracked and quick to update. Requests for changes in the MM system are welcome and seriously considered when they do updates. Excellent customer service and live chat. Cons Since there are so many options, there is a moderate learning curve to master everything. We continue to have a glitch with our emails and are not able to link outbound client/prospecting emails to the MM account. Switched from [LaunchPad](https://www.capterra.com/p/10038300/LaunchPad/) Management decision based on cost and features. Review Source VR Verified Reviewer Owner Used the software for: 2+ years ### "A solid product that can do it all, if you can figure out how to use it." April 15, 2018 3.0 Pros We were managing our printed magazine with a series of spreadsheets on Google until we jumped to Magazine Manager. Now our team has real-time access to billing, contracts, pagination and flatplanning. It hasn't been easy and continues to present difficulties, but overall I'd say using Magazine Manager has been a benefit for our company. Cons Though they've tried facelift after facelift, I feel that the product is just so complex and has so much "technical debt" at this point in time that it needs a complete rewrite from the ground up in order to feel like a modern product. It is complex software designed to manage complex businesses, but it just doesn't meet the user interface and usability we're accustomed to in 2018. Review Source JR Jennifer R. VP of Finance and Operations Publishing Used the software for: Less than 6 months ### "Great Publishing Software! Great Value for the Investment!" May 29, 2026 5.0 Everyone of the account managers that we have had for training have been great. Everyone is friendly and helpful. The chat is amazing! The person who mainly runs the board is spot on and helpful. Even the after hours chat bot has been really helpful for us. \[sensitive content hidden\] have been fantastic and Matt has done a great job helping us out with our one off questions! Pros We recently switched from another publishing software and we have been very impressed with what MM has to offer. In addition, they continue to make updates every week and listen to the suggestions of their clients. They have been more than helpful in getting us acclimated to the software. We also opted to have Marketing Manager which has been helpful to have the email interactions recorded in our CRM. We are still learning, but so far it has been a great experience, and we are looking forward to future updates. It was worth taking the leap and a good value for the investment! Cons The conversion over - which was not there fault per se, but anyone converting I suggest they talk to some at MM and request an account manager that has experience with a conversion from the platform you previously were on. We found that person a little ate in the game and I think planning with that person woul dhave made our conversion a little smoother. Improvements can be made ont he Marketing Manager side as it relates to creating segments and workflows - it seems we should be able to click on groups in Magazine Manager and send vs. having to make that a segment first, name it, then send. Too many steps, but the connection to the CRM and the recording of the interaction for the reps make this worth the extra steps. Also, being able to update a billing contact after it has been invoiced would be extremely helpful. Switched from [LaunchPad Media Management](https://www.capterra.com/p/178968/LaunchPad-Media-Management/) LaundPad was antiquated. Email system from CRM was clunky and hard to deal with. Could not do top level marketing sends effectively. Reporting also was difficult and custom reporting always would time out after running or when slicing the data would fail during a refresh/update. Review Source Response from Mirabel Technologies June 2, 2026 Thanks for leaving such a great review, Jennifer! We appreciate you! MP Mary P. Media Advisor Publishing Used the software for: 2+ years ### "MM Review 2026" January 5, 2026 5.0 The quality of Magazine Manager is excellent for sales and publications. The team does their best to respond to issues quickly, and I really appreciate the ongoing support. If I ever miss something new, they always send a training link that I can watch at my convenience—super helpful and easy to fit into my schedule. Pros Magazine Manager has been a great addition to my workflow. I really like the platform—it’s intuitive, keeps me organized, and makes it easy to stay on top of priorities. The client tracking and goal-setting tools are especially helpful, and I love having the ability to monitor performance and quickly reference customer history in one place. I’m also looking forward to using more of the production applications as I continue working in the system. Overall, it’s a well-built platform that supports day-to-day efficiency and better long-term planning. Cons I do wish there were a way to copy and paste proposals even after they’ve passed the close date, with the ability to update and refresh them as needed. Switched from [Act!](https://www.capterra.com/p/175860/Act/) The company made the switch in 2012, and it’s been very helpful ever since. Review Source Response from Mirabel Technologies February 26, 2026 Thanks for the great review, Mary! We appreciate you! JS James S. Administrator Dairy Used the software for: 1-2 years ### "Great software for publications!" December 30, 2025 5.0 It works great for us. The support in getting it set up and learning it was great. Also really good training each time we hire someone new. Pros Magazine manager was made for publications so it is great for managing both the advertising side and the circulation side. It also helps us do more with our data. Cons The one thing I don't like is that you can't map email addresses input through the email upload back to contacts in the CRM. Those two areas are not as connected as I'd like. Alternatives considered [MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/) Reason for choosing The Magazine Manager The other product had a ton of features that we wouldn't use but would pay for. This fit us just right. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) The old system couldn't keep up with what we needed to do for ads, much less managing circulation. Review Source Response from Mirabel Technologies January 9, 2026 Thanks for the great review, James! We appreciate you! SS Sarah S. Controller Publishing Used the software for: 2+ years ### "Great company and product" April 27, 2026 5.0 I think we've been with them for 15 years and they have always been easy and great to work with. We really like them as a company. Pros Well organized, great customer support, Good value, fast and reliable. I'm comfortable with the CRM and know our data is safe and it's easy to get help and training when I need it. Cons There are too many options on the menus, it's hard to remember where a certain report or option lives. Alternatives considered [Tableau](https://www.capterra.com/p/208764/Tableau/) Reason for choosing The Magazine Manager The company and better for publishing and printing Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed a new CRM for a publishing company Review Source Response from Mirabel Technologies April 29, 2026 Thank you for the review, Sarah! We appreciate you! CB Charles B. Vice President of Sales Publishing Used the software for: 2+ years ### "The Best Magazine Publishing CRM Out There, Hands Down" June 27, 2025 5.0 Outstanding. I have used multiple CRM platforms and have found the experience with The Magazine Manager second-to-none. Pros Hands down, the best CRM platform for a magazine publisher. The team at Mirabel Technologies is investing heavily in technology (think AI), and the customer support is second to none. If you are considering a switch and want to improve your team's productivity significantly, I highly recommend taking a close look at The Magazine Manager. It seamlessly integrates everything from CRM to production, to accounting, and they are even working on editorial integrations. Cons It's challenging to identify a downside to The Magazine Manager, so I have to dig deeper. Sometimes it is like drinking out of a firehose? That can be a good thing—rapid advancements and constantly improving. Minor improvements would be to simplify the ability to merge active accounts without tech support, and create a template to easily create a sales-to-goals dashboard by product for management (team individually). Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing The Magazine Manager Custom solutions for magazine publishers. Salesforce-like efficiencies, but tailored for publishers. Switched from [LaunchPad Media Management](https://www.capterra.com/p/178968/LaunchPad-Media-Management/) The Magazine Manager was a massive upgrade in functionality and efficiencies. Review Source Response from Mirabel Technologies July 13, 2025 Thank you for the outstanding review, Charles! We're so happy to have you as part of the Mirabel family!  JS Jen S. AR and Logistics Manager Publishing Used the software for: 2+ years ### "Looking forward to the future" June 6, 2025 4.0 Overall - it's been great! MM listens to their customers. MM has taken some of my suggestions/complaints over the years and have made updates. Customer Service is above a 5 star rating - \[sensitive content hidden\] (our 1st consultant), \[sensitive content hidden\] (our consultant now), \[sensitive content hidden\] ! They are amazing and always up for the challenge of my questions and quick to find a solution. Pros The automations that have been added. Like the auto convert of proposals and signed copy to client files. Love having a complete system - from orders, production and layout, Marketing emails, comp subscriptions, etc. Cons Some of the "accounting" functions. Could be more Accounting friendly. The access to customer portal. We have customers that have issues and are unable to help them unless they give us their password - not sure how that is more secure. Alternatives considered [N-central](https://www.capterra.com/p/13803/N-central/) Reason for choosing The Magazine Manager To the question above - I don't remember what other companies were in the running. It was over 10 years ago. It was the cost, the web flexibility, and the customer service from MM assisting with the transition that ultimately made our decision to MM Review Source Response from Mirabel Technologies June 9, 2025 Thanks for the amazing review, Jen! We appreciate you! MC Melissa C. Director of Operations Media Production Used the software for: 1-2 years ### "Magazine Management Made Easy" May 7, 2026 5.0 Pros There are may different tools available for sales, design and management. It seems everytime I have a learning session with \[sensitive content hidden\] I learn something new. Cons I haven't found anything yet that I don't like about Magazine Manager. I'm still learning it and love it. Review Source Response from Mirabel Technologies May 12, 2026 Thanks for the great review, Melissa! We appreciate you JS Jennifer S. Systems and Data Director Media Production Used the software for: 2+ years ### "If you have a digital magazine, you need this software to succeed. " November 1, 2024 5.0 This is a dedicated company. From the account manager, who is diligent getting you training on your product(s), to the technical support staff, Mirabel Technologies is constantly improving automation for invoicing, production and sales. This system helps us stay on top of our work without needing to hire 5 more people. Pros Magazine Manager makes it easy for sales and production to work together to produce digital and print content. Improvements happen often and they are open to suggestions and execute on them quicker than other software companies. Plus, their chat support is almost always immediately available, always courteous and knowledgeable. The workflow process in their Marketing Manager has also helped our company create funnels to classify customers easier and have our customer update their own records. So much simpler than having to hire someone to do it for us! Cons Being able to send emails on behalf of a someone else without the Magazine Manager unsubscribe footer. While I understand the reason why this is a new feature and complies with emailing standards, it limits our use of having someone else help out our busy salesperson. Switched from [Highrise](https://www.capterra.com/p/146703/Highrise/) Decision was made by owned of merged company. Review Source Response from Mirabel Technologies November 8, 2024 Thank you for the amazing review, Jennifer! We appreciate you! CD Christy D. Business Develpoment Newspapers Used the software for: Less than 6 months ### "Can't live without it!" February 28, 2025 5.0 The best! Our trainer Karen takes her time, answers all questions, is very knowledgable. Pros user friendly, easy to recognize features, on line chat support is the best Cons wish the search bar was more like google Alternatives considered [Sales Force Assistant](https://www.capterra.com/p/247040/Sales-Quote-Assistant/) Reason for choosing The Magazine Manager reputation was better for our type of business Review Source Response from Mirabel Technologies March 4, 2025 Thank you for the amazing review, Christy! We appreciate you! RL Robyn L. CEO Publishing Used the software for: 2+ years ### "Grateful for Magazine Manager" September 27, 2024 5.0 Excellent experience and appreciate all of the support from the Magazine Manager staff! Pros Super intuitive and user friendly. Amazing customer support and quick resolutions to any questions or issues. Highly recommend this CRM to any magazine or publication. Cons Can have some challenges with integrations with Outlook. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing The Magazine Manager Recommendations from colleagues and our demo Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) It wasn't tailored to advertising sales and they had terrible customer service Review Source Response from Mirabel Technologies October 1, 2024 Thank you for the amazing review, Robyn! We're grateful for you, too! DG Deborah G. National Account Executive Marketing and Advertising Used the software for: 1-2 years ### "Best CRM tool out there!" July 1, 2021 4.0 My experience has been insightful, engaging, and successful. I sing your praises to other like businesses whenever I get the chance. Pros There are so many features and benefits to this tool I am not sure where to start. Well, let's start with the level of customer service your team provides, in terms of knowledge, timely feedback, and incredible listening skills to the point of making platform changes in real-time. The sales reps are typically knee-deep in their CRM and I appreciate the insight of fellow reps sharing input on how to evolve this tool to ensure their success. I have used at least 10 different CRMs over the course of my career and have used both MM and NM- This is by far the BEST CRM out there! Cons The templates are still wonky and not as flexible as I would like in terms of changing layouts and having standard information feed into each proposal, as opposed to having to fill them in each time. Too time-consuming. Alternatives considered [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing The Magazine Manager MM offers everything you will need to manage our type of business (Magazines-Accounting, Advertising, Circulation, Marketing, and Production). Funny enough the only thing you don't provide is printing and distribution. Switched from [Copper](https://www.capterra.com/p/141642/Copper/) My boss hadn't heard of this platform. And I knew we were looking into other CRM software, so based on my past experience with MM and knowing \[SENSITIVE CONTENT\]( who BTW- is just fabulous) and how great the customer service was, I recommend this to \[SENSITIVE CONTENT\] and how it could pull all the work we were doing in multiple platforms under one CRM. Simplify, ease of workflow, efficient processes, and literally an all-in-one. I am hoping more magazines will be open to jumping onboard with MM. They won't regret it. Review Source Response from Mirabel Technologies July 2, 2021 Thanks for the awesome review, Deborah! We appreciate you! CM Christina M. Director of Multimedia Initiatives Publishing Used the software for: 2+ years ### "Couldn’t operate business without it. " February 2, 2024 5.0 We’ve used Magazine Manager for over 10 years now and it is a game-changer! Its intuitive interface and robust features streamline magazine production, making it a must-have for publishers. From seamless issue planning to effortless collaboration, it's a powerful tool that enhances productivity. The ability to track sales, and analyze data makes Magazine Manager a program we couldn’t do business without. Pros I really love how Magazine Manager brings our whole team together. It covers every department, so instead of juggling external programs, we're all connected in one smooth software flow. It just makes collaboration a breeze! Cons I genuinely can't pinpoint anything negative about Magazine Manager. Over a decade of use has revealed its continuous evolution through proactive improvements. What's truly commendable is their receptiveness to user feedback. Not only do they listen, but our firsthand experience confirms they actively implement enhancements suggested by users, fostering a collaborative and responsive user experience. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) The shift from Salesforce to Magazine Manager was a relief for our team. With Salesforce, we were juggling multiple external programs like jotform, Vertical Response, DocuSign, Google tools, and spreadsheets to get everything done. Magazine Manager, on the other hand, brings all these functions under one roof. It's like saying goodbye to the hassle of toggling between different platforms and hello to a cohesive system that covers all our bases. It not only streamlines our processes but also eliminates the need for piecing together various tools. Review Source Response from Mirabel Technologies May 1, 2024 Thanks for the great review, Christina! We appreciate you! GW Gretchen W. Co-owner/editor Newspapers Used the software for: Less than 6 months ### "Perfect for a small newspaper preparing to expand" December 11, 2020 4.0 We are picking up a paper whose subscription rate had fallen, but has the potential to increase both locally and, with current media projects, nationally. So we wanted to be ready when this occurred. The training and problem solving with \[SENSITIVE CONTENT HIDDEN\] and others was great. If \[SENSITIVE CONTENT HIDDEN\] needed an expert, she immediately sent a message to that person and they were able to jump into our training or fix any oddities. Our advertising customers seem to be responding to our news system fairly well. We currently use another program to publish our interactive paper, but the idea of having the ability to create a similar product and have automatic tear sheets is encouraging as we expand. Right now the paper is run by two owners, so having this software will really help us keep workflow controlled. \[SENSITIVE CONTENT HIDDEN\], our customer service advisor and trainer was beyond awesome. She was patient, familiar with the product, knew when to call in the experts for each section and made all the difference in affirming our decision to choose Newspaper Manager Pros We needed software that could track and invoice advertising in two different publications, yet with the same contact list. Once the agents helped us set up our letters and rate cards, it was great. When we became new owners, there were no contracts being used. Now we can create a proposal and with a touch of a button, it can become a contract and then an invoice when it is time to bill. The portal for paying with credit cards is great. It also helps us keep track of agency billing, legal ads, and the dreaded classified ad. We like that it sends transactions to Quickbooks when we are ready in order to help us keep everything moving smoothly. Cons We are also using the circulation feature. It is currently being upgraded. I hope the future upgrade allows us to automatically send renewal notices via email with a portal for customers to pay, however, with accurate emails, we can send a csv file of the subscription notices to Mail Chimp. We set up the Newspaper Manager software using Authorize.net, but when were setting up the circulation manager, it was discovered that Authorize.net doesn't work with adding a source code to our website for online subscriptions. That was frustrating as it took about six weeks to get Authorize.net on board. I hope that is fixed and incorporated. Reason for choosing The Magazine Manager The cost was the biggest decision. The other software was impressive, but far beyond our ability to pay as a small publication. Review Source Response from Mirabel Technologies December 18, 2020 Thanks for the nice review, Gretchen! In regards to the circulation feature, we confirmed with our developers that the new subscription module will be able to accept payments from all of our gateways. We're planning to beta test this feature next year. You can also reach out to your software consultant for more information. They'll be happy to help! JK Julie K. Publisher Publishing Used the software for: Less than 6 months ### "Thank You. Finally we're not retrofitting a CRM to fit the world of publishing!" November 15, 2022 4.0 This software has promise to solve A LOT of bottlenecks in our workflow. We new it would be difficult to switch technologies but the 3 months free help from our Account Consultant has been fantastic! Pros By publishers, for publishers. Almost all of the components that anyone needs to run a publishing business. Cons We've had some hiccups with new product releases but our account consultant keeps us updated on the progress of the software engineers. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing The Magazine Manager Made specifically for publisher of media. Switched from [Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/) Pipeline CRM raised our price after 10 years at an introductory rate. When we looked around at what other software was offering for a comparable price it was a no brainer to switch. Now we have estimates/proposals, invoicing, ad trafficking, plus the Marketing Manager (email marketing and subscription management) for basically the same price. Almost everything a publishers needs – all in one platform. Only thing missing is Editorial management! Review Source Response from Mirabel Technologies November 17, 2022 Thanks for the great review, Julie. We appreciate you! Regarding your comment about Editorial Management, we are currently developing a new Editorial Product Type to allow our users to create, manage and track their editorial projects within the Production Module. You can expect to see this new feature released within the next two weeks. JH Jeni H. Account Executive Publishing Used the software for: 1-2 years ### "Magazine Manager VIP" November 8, 2024 4.0 The chat feature works extremely well. I'm thrilled to have live support within minutes, and transcripts emailed at the conclusion of the conversation. Pros The Magazine Manager helps efficiently streamline the sales process - it combines your address book, calendar, and reminder apps all in one, and has the added benefit of AI. It also helps teams with cross-selling, inventory management, and marketing outreach. Cons It would be great if each company/business had an umbrella account ID. This way users could refer to a business by the account ID, versus having to relay multiple IDs for the individual contacts, when referring to an account. This would be beneficial since businesses can have more than one contact for sales, production, and billing. The mobile capabilities are quite limited. Both the UI and UX could be updated to provide an experience similar to the web version. Review Source Response from Mirabel Technologies November 11, 2024 Hi Jeni, Thanks for the great review! We appreciate you! Regarding your comment on having an umbrella account ID, we have added a new 'Parent Company' feature that will allow you to group together Companies & Sub Contacts under one shared account that then can be used as an additional search filter. This feature can be used for parent/subsidiary company relationships as well as just for simpler grouping & searching - such as in your case. If you would like to learn more about this feature, feel free to reach out to your software consultant who would be more than happy to walk you through it. KC Kevin C. Market Manager-General Sales Manager Marketing and Advertising Used the software for: 2+ years ### "Magazine Manager Review" September 17, 2024 5.0 Very positive! the reports, sales reports, Prod Mod proposal templates and converting proposals to contracts. It saves so much time. Pros The ease with which it makes our job as marketers much easier with the new updates Cons There isn't really anything I don't like least about the Magazine Manager. It's just setting time aside to learn everything that it does for us. Review Source Response from Mirabel Technologies September 19, 2024 Thank you for the amazing review, Kevin! We appreciate you! JK Jamie K. Director of Publications Media Production Used the software for: 1-2 years ### "We like Magazine Manager!" August 2, 2024 4.0 I like it, my production team likes it, most of my sales staff likes it. The support and training are GREAT. Pros that it is easy to learn and easy for various members of our staff- sales, marketing, production, management, to interact with it. Cons It changes frequently and people have to get up to speed on how to file things. My sales staff says it's hard to generate mass emails from it, so one of them is using another email platform. Not sure I agree with this. Review Source Response from Mirabel Technologies August 7, 2024 Thank you for the great review, Jamie! We appreciate you! aD amanda D. Strategic Account Executive Publishing Used the software for: 6-12 months ### "Perfect for Publishing" April 26, 2024 5.0 My overall experience with Magazine Manger has been great! I thought it would be a difficult transition coming from the Salesforce platform, but it was easy and the customer support is extremely helpful. Also, Magazine Manager is constantly updating and improving. Pros Easy to use and navigate basic functions for new users. Offers different reporting that is valuable to measure growth. Electronic Signature is another great feature for easy signing and the agreement is pulled right into client account. Cons It's not perfect. There are a lot reporting options and sometimes it can be too many options. I'd like a feature that automatically pulls my numbers without having to choose so many filters. Review Source Response from Mirabel Technologies May 3, 2024 Thanks for the awesome review, Amanda! We appreciate you! Regarding your comment about the various reporting options, all of our modular reports (like Sales, Production, and Proposals/Opportunities) have the ability to save your searches for frequently run reports and customize the report view to display the specific data fields that you'd like to help save you time. Should you have any questions on how to set this up, your software consultant would be more than happy to review this with you. JB Joseph B. Sales Graphic Design Used the software for: 2+ years ### "Magazine Manager - An Absolute Must for any Advertising Sales Manager" November 4, 2022 4.0 It's just overall an awesome platform for sales reps in publishing companies. I'm sure the features on the production side are just as great but we only really use it for the Prospecting & Sales aspect of the business if that makes sense. Pros The ability to add any number of custom fields or customer groups and then being able to do an advanced search on those data points AND save that built search query for future use. Cons Good question - if I was asked this say 4 years ago I would have a long running list. However, Mirabel Technologies has made so many improvements to the underlying platform and added so many new features the last couple years I really can't think of much that I "don't" like. Review Source Response from Mirabel Technologies November 11, 2022 Thanks for the great review, Joe. We appreciate you! NF Nikee F. Marketing Consultant Publishing Used the software for: 1-2 years ### "Highly Recommend The Magazine Manager" January 19, 2024 5.0 Pros It's a very simple program to learn. Efficiently laid out and provides the resources I need to be successful. Cons I really don't have anything negative. In my opinion, TMM runs great. Review Source Response from Mirabel Technologies January 22, 2024 Thanks for the great review, Nikee! We appreciate you! AT Angie T. Publisher Publishing Used the software for: 2+ years ### "Page-Turner Performance" December 13, 2023 5.0 I've had nothing but great experience working with The Magazine Manager Pros I've used The Magazine Manager for years (including former jobs and roles) and have always appreciated how it integrates between sales, circulation and production. It also has robust reporting. But my favorite aspect is the epic customer support they provide. I can chat with support and get instant feedback or book a Zoom with someone in a very short turnaround. The customer service is excellent. Cons I would like to be able to customize the dashboard to include my own saved reports and focus for the day. Sometimes I come to the software with a sales mindset, sometimes accounting, and sometimes production. While there are quick links to most of these units I would like to customize further. Alternatives considered [Sales Force Automation-SFA](https://www.capterra.com/p/114993/Sales-Force-Automation-SFA/) Review Source Response from Mirabel Technologies December 14, 2023 Thanks for the great response, Angie! We appreciate you! Your comment about further customization options for your dashboard has been added to our Wishlist. ML Mark L. Publisher Publishing Used the software for: 6-12 months ### "Using Magazine Manager for about six months" October 7, 2022 5.0 I'm happy I made the switch to MM. It's much more powerful than many other programs out there, especially for the price. I found the software affordable even for a smaller business. Pros There are a ton of helpful features, clean professional invoices. The ability to send invoices to all customers at once. The customer service is spot on. I usually receive a reply shortly after sending a message. The staff has been super helpful even when we make a mistake. You can watch a number of training videos on most every aspect of the software. Cons Not sure if it's a dislike about the software, but there are many features that take a little time to learn. It's not the type of program where you can jump in and start using - you'll need training which they provide. Reason for choosing The Magazine Manager We searched as many programs as we could find comparing features and cost. MM seems to be the logical chose after comparing several software companies. Review Source Response from Mirabel Technologies October 13, 2022 Thank you for the awesome review, Mark. We appreciate you! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.