ProActive Software

ProWorkflow


4.5 / 5
213 reviews

Who Uses This Software?

From small start-ups to huge enterprises - ProWorkflow is the best tool to keep track of progress and people. Customizable & adaptable to all of your business needs.


Average Ratings

213 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ProActive Software
  • www.proworkflow.com/
  • Founded 2002
  • New Zealand

About ProWorkflow

ProWorkflow is the most loved project management software for teams of 5 to 5000 users. Collaborate with clients, contractors and colleagues; track tasks and time; keep on top of deadlines. Flexible & intuitive, ProWorkflow allows for simple visibility or insightful detail. Whether you're a software start up, large accountancy firm or a global goods manufacturer; ProWorkflow gives you time to focus on what's important to you - growing your business. Start your free trial today!


ProWorkflow Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Gantt Charts
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritization
  • Status Tracking
  • Time & Expense Tracking
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Time Tracking
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Task Management
  • Workflow Configuration

ProWorkflow Reviews Recently Reviewed!


Good start but still a lot to be implemented

Aug 05, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I've been using PWF for a year now and see there is potential for this to be a convenient, easy to use tool once development improvements have been implemented. The support staff are friendly and provide assistance where possible. The software enables us to pay per user and grants multiple users to access the platform with individually allocated access rights, allowing us to set security levels pending the role of the user and adjust our monthly payments pending the number of consultants we currently have on board. You are able to live track time which is helpful for our consultants in allocating to billable projects. Review of time entered and staff workload is also a useful function.

Cons: I feel this software is still in its developmental stage and has a lot of improvements to be implemented. For example, integration with MYOB is poor and non usable, invoicing fields need expanding (ie choice of PO or street address, ABN field for recipient, etc), templates and emailing tools are very basic and limited, contact listings are restrictive and missing vital fields (ie ABN, PO Box, etc) or requiring double handling (ie single contacts need to be connected to a non existent company, for example where no company is applicable you have to create fake one to connect them contact to), reports need to have more functionality and retrospective time reports come up with errors in date ranges making data inaccurate, add/edit tasks need further options such as sort functions, window resizing/positioning needs to be added, pro bono projects cannot be marked as non billable unless you tick them off as "invoiced" (which is incorrect and misleading). These are just a few of the issues we have recently been struggling with.

Overall: Whilst PWF has potential and I'm sure the intention to rectify and further develop the software is there, in it's current format it does not meet our business needs, requiring us to use external software sitting outside of PWF's functionality. It appears to be set up for a niche market and would do well to expand its capabilities to provide fuller functionality for all clients.

Overall ProWorkFlow services the needs of the business very well. However there is room to improve.

Sep 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Project management, work scheduling, standard reports, quality of support service; response times to emails; time sheets; time widget;

Cons: Financial reporting - being able to export expenses information, in an excel format, functionally - including expense title; description, cost, dated entered into PWF and invoice/d status.

Being able to see the status of the expense on the front screen, rather than drilling into the individual expense would be very beneficial.

Employee Leave - as a time management / project management tool, recording / reporting leave has been overlooked;

There is no ability to duplicate a project.

Recording an employee's hourly rate. There is no provision to record an individual's hourly rate. It would be great if this could be included in Staff Users & Permission profile for each employee and then be exported as part of a report which reports project income against wages expense.

Financial comparisons / breakdown information. It would be great to be able to have a standard report which reports on project income, project expenses and project wages expenses as separate items, in excel format.

Custom Reporting - it is very difficult to discern / interpret how to draft a custom report. The process is ambiguous.

Overall: The benefits of day to day performance of PWF software far outweighs the lack of adequate financial reporting. Appreciating that this tool is project management / scheduling focussed, some basic cost analysis is necessary when scheduling projects which have gone over estimates,etc. Overall, we are satisfied with the product and would happily recommend it to people we know as being one of the better ones to consider.

Vendor Response

by ProActive Software on October 26, 2017

Thanks for the review Tracey!

Well-priced Intuitive Platform with Excellent Support

Jan 26, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Our marketing agency had evaluated time tracking tools in the past and ended up scrapping the tool shortly after installation due to lack of support from the vendor. It was a significant time and money investment that was essentially wasted. With that history, we approached a new tool with great caution and extreme due diligence. Unless you are going to hire developers and build your own solution, there will always be compromises and a constant state of development and upgrades. We started with a list of 50 vendors, whittled it down to 5, and ultimately went with ProWorkflow. The PWF team is stellar. Beyond stellar really. From the get go, our contact Ivan was incredibly patient with our extreme due diligence. He was readily available to understand our needs and answer questions. Besides being impressed with the platform, we were very drawn to the lack of implementation fee or contract. Highly unusual compared to the other vendors we evaluated. We loved this commitment to happy customers and they have more than proven that they are interested in happy customers. Our Implementation Specialist Dena has been super helpful in getting everything set up correctly. Our Support Specialist Jack is easily accessible and often answers questions with a quick screencast which is super helpful. The platform itself is easy to use and the internal team has migrated to it well. We have set up over 20 project templates which has aided our project team tremendously saving time creating schedules and making the steps relatively consistent between projects. The design team loves having fully built out schedules with clear expectations and deadlines. One compromise we did have to make is in regards to reporting. Due to client agreements, we cannot give financial visibility of projects to all team members and the advanced plan didn't work for us as we have resources that span multiple clients. This has left some managers without the ability to pull their own reports which took some getting used to but they are adjusting.

Pros: Support. The PWF team is the gold standard of customer service!! Value Ease-of-use Using the platform has broadened awareness of what it really takes to complete a project (both from a time and budget perspective) Ability to estimate jobs prior to work commencing Project templates Organization-wide project visibility Project and task visibility increases accountability because resources and deadlines are clearly articulated. Scalable platform

Cons: Unfortunately we cannot give all team members visibility to the reporting features due to client confidentiality reasons. It puts an extra burden on the admins to provide reports (which is totally manageable at this time) but ideally you could set reporting permissions on a client level.

Powerful, Genius, Highly Tailored!

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: ProWorkflow is a big secret that people don't know about.

I have seen it all, and I have tried it all- You name the tool, and I've seen it. I have been continuously looking for the exact thing that would work for my situation, making me a national expert on what other tools are out there and ProWorkflow does the job!

What's great is that no one else has been able to steal this- ProWorkflow is genius - I understand that the first 30 days takes learning and I was committed to being a power user and thought it was amazing that someone would call me! The CEO himself as well! His dream and vision are clear, and it takes a particular kind of person to create this. My clients love the reports and how instantaneous it is.

I tell my clients about ProWorkflow and when they into the tool and see what it's all about they go "what! this is couture software but at Walmart prices!!

ProWorkflow is like my car- I know it's going to be there when I need it and work when I get in the car. ProWorkflow is powerful!

The folks that thought this up - are geniuses and this goes back to one thing, the customer experience, and research and this is what the CEO did. He created ProWorkflow from the experience from the customer of the customer.

Recommendations to other buyers: love the software, how do you better than perfect. One area of improvement Just make sure more people start using it

Vendor Response

by ProActive Software on May 13, 2018

Thank you Georgia!

Pro Work Flow is essential to our success

Jun 30, 2015
5/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Pro Work Flow is very easy to use, yet very powerful management of projects, tasks, time and resources. We tried many other solutions before we found Pro Work Flow. Nothing worked. Some were too simplistic and couldn't provide real project management. Others were too cumbersome and added unnecessary complexity to everyone's daily work. Pro Work Flow provides an ideal balance of power and ease of use. It allows us to effectively manage hundreds of open projects across a team of more than 30 people, it makes time tracking a breeze, and it effectively organizes workflow for our project managers and creative team members.

Cons: I'd like to see better and easier reporting, especially for custom reports. I'd also like an easier (faster) way for managers to drill into projects on which they are not assigned. Often, as the CEO, I need to get into project details for projects where I'm not part of the team. If I want to see into these projects, I need to change the view to either all employees or a specific person who I know is on a project, and then go into the Project and tasks. I wish there was a way to access the project data as a manager when I am not assigned to the team working on that project.

Recommendations to other buyers: Look at how you will integrate the software with your workflow. What we love about Pro Work Flow is that they system can be easily adapted to work the way we work (other software we tried forced us to change our processes to match their software). We have some team members who only work in the task view (mostly our creatives), we have others who main work in the project view (our Project Managers), and we have some people who get the best use from being in the time tracking view. With Pro Work Flow, we were able to look at how we wanted different areas of our firm to work, and then leverage the software to make each area more productive.

Capterra-loader

Excellent tool

Jul 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to manage multiple projects. I can keep track of where I and my associate are on any job. Even when I work alone on a project, I use ProWorkflow to keep track of every step. Having an archive of all previous projects, including related documents, is very useful. Being able to create templates for tasks, invoices, etc. saves a lot of time and effort. Although I rarely have any problems, when I have had issues, customer service has been outstanding.

Cons: Since I bill for projects incrementally, I wish there was a better way to invoice and keep track of incremental payments. ProWorkflow reminds you to invoice at the end of a project for the entire amount. There's no way to set up invoices for incremental payments, and there's no way to show an invoice partially paid. So I if receive a partial payment, I have to mark the original invoice paid (or delete it) and issue a new invoice for the balance. I'd really like an accounting component to be able to keep track of payments instead of having to have another system for that.

Overall: Other than not being able to keep track of invoices and payments, I love ProWorkflow. It is excellent for collaboration but also works well for solo use. It's the best way I've found to stay on track on multiple projects simultaneously.

Capterra-loader

Great platform

Jul 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fantastic PM platform for teams with multiple users all looking to collaborate on projects down to the task level. Due dates are great to keep things on time. API integration into BOX is huge for us. We also take advantage of Zapier integration to allow the information import from complete online request forms automatically into the project request.

Cons: Some features could be added to improve usability. The option to send a message or file to anyone via email address, not just registered users, and let them respond. The ability for those non-registered users to view a project for say, status, or who is assigned to it. Or the option to give outsiders the ability to view a project status in process. Also, a process for project/task reviews by non-users. For example, a triggered message with a button to approve, or reject, or provide feedback that feeds back directly into the platform. Our users would also like more customization on the "Home" screen as to which detail is displayed rather than the default info.

Overall: Fantastic staff. We have a complex setup using a request for and through their team, and the team at Zapier, we've created great functionality for all types of requests. All of our designers and marketing staff use PWF to maintain over 2,500 requests to-date.

A well developed and well supported product

Jun 25, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The intuitive interface, ease of use and ability for our team to begin using it immediately without extensive training was the biggest pro when we began using PWF. Now that we have been using it for a longer period of time, we have set up our processes, templates, and best practices and we would be lost without it! I consider PWF to be a business critical tool. Pros: Ease of use Intuitive Ability to adapt to our processes Project and task templates - many of our projects are similar so having templates setup saves a lot of time and helps us get new employees productive faster Integration with email to update messages, communicate with team and clients Easily track time to manage productivity Different views into the project - for example a project manager can see the project with the entire team and all tasks but a web developer only has to see his tasks scheduled for that day API availability so we can bridge to our other systems Amazing support!

Cons: There are times that the interface can be a slow, particularly projects with a large number of tasks. It's minor in that you may wait a few seconds to load a page, but I need to give you some cons! I also think their reporting could be improved but we get around that by creating custom reports and accessing the API to pull data out for more complex reporting.

Recommendations to other buyers: Make sure it is intuitive and easy to use or your team will never buy into it. If you fail to get buy in, it won't matter how wonderful the product is, how super the service might be, or the amount of money invested.

ProWorkflow has powerful features yet is still very intuitive for Project Managers and Team Members.

Sep 15, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using ProWorkflow as a project management tool for marketing teams. They liked that it was well designed and extremely easy to use. There is so much flexibility -- such as entering Time Spent -- that users have options in finding what workflow suits them best.

What I personally like most is how quick and easy it is to navigate between the different screens. Practically everything is a link, so it's very efficient moving around within, and between, projects.

Cons: If I HAVE to identify a shortcoming with ProWorkflow, based solely on my own preferences, it would be the reporting tools. They are very robust, even including a custom report builder, but it's never been as intuitive as the rest of the software.

Overall: Introducing Project Management in a Marketing environment is very difficult. This is a group of people that don't typically like to be dictated timelines and held accountable for documenting their hours and progress on projects.

ProWorkflow was the only Project Management software I found that had the robust features I needed to effectively document projects and manage resources, while providing an intuitive interface that creative team members would embrace.

Vendor Response

by ProActive Software on October 26, 2017

It's great to hear that you're loving ProWorkflow Justin! Thank you for the brilliant review.

So Far - Really Good.

Aug 29, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Comprehensive, adaptable all-in-one PMS.

- Easy and quick to use.

- Great Support.

Cons: - Lack of integration between project / project request data and quote/invoice data.

- Unable to have multiple companies for the one contact.

Overall: Work are a growing, highly productive print studio / communications department that services both internal clients in our large organisation and many external clients. It is hard to find a Production Management System that is 'one size fits all'. But, for the most part, ProWorkflow is very diverse and adaptable. After researching and comparing ProWorkflow with other PMS's, this was the most comprehensive and adaptable to our needs.

We implemented ProWorkflow about 1 month ago and have not looked back. With the ease of an all-in-one space for us and our clients to lodge jobs and interact with projects and accounts, tracking, quotes and invoices and CRM. It makes our very heavy work load so much more manageable and accurate. Nothing can fall into the cracks of our frantically busy schedule and be missed with all deadline tracked. Clients no longer have a long delay to be invoiced via combersome manual processes between us and our accounts department, as this is now all integrated as part on our professional work flow using this system. Over all, it has fixed a lot of work flow issues for our very time poor, small team.

The support is great. The training, general customer service and support, and follow up (yes - actual follow up) well surpasses my expectation of online software - in fact any interaction I can think of to do with software or online service.

They are always taking on board my input to better the software to make it more flexible and adaptable as best they can, and are often updating and bettering the system.

So far - really good.

Recommendations to other buyers: - I know this is first and foremost a PMS with some accounting tacked on. But, the quote/ invoice data base could be more comprehensive and refined. Would really like to see the addition of a proper price list / cost data base where you could manage line items at the cost unit price with with a adjustable margin to come to the sale unit price. Really would help when managing hundreds of items / products Profit / loss margins etc.

Vendor Response

by ProActive Software on August 29, 2016

Thanks Daniel! We appreciate the review ;-)

Good Project Management Software

Jun 30, 2015
4/5
Overall

3.5 / 5
Ease of Use

4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that all of our communication is saved with the projects/tasks. Our projects have been running much more efficiently since we implemented PWF.

Cons: This is less of what don't I like and more of "what would I like to see." The three things I'd like to see the most are 1. When I receive a notification in my email of a message in PWF I'd love to see the details of that task included at the bottom of the email, and I'd like to be able to click on a link that would take me to that specific task. We have so many tasks in there that the link that takes you to the project isn't very helpful sometimes. 2. Also, it would be helpful to be able to attach documents to emails and have them added to the project, so when we receive an email notification from a designer we can do a lot of the work in our email without having to go into the software and finding the task etc. 3. I'd like us to be able to set up the amount of time a particular employee can have assigned for tasks per day and then just put a task in for them and have the software assign it for the next day they have that amount of time available. The process of going through that employees tasks to see when they have time is laborious and leads to mistakes. The way it is set up now it would be helpful to see how many hours are assigned to each person per day so we didn't have to add them up.

Recommendations to other buyers: For some reason a lot of project management software programs do not work well for small to mid size businesses. When evaluating software try not to be wowed by all of the features that it offers and try to concentrate on the functionality that your business needs.

ProWorkflow is a flexible tool for project planning and more

Jul 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Variety of ways of tracking time (from pre-planning the day or week to tracking as you work)

Mobile app as well as other online apps work well.

Project planning and allocating time for tasks are great to analyzing how much time to allow for projects and tasks.

Templates for tasks / workflows makes it easy to plan out projects.

Integration with Google maps is very handy when traveling to client's homes or project sites.

Integrates well with Xero, after company is manually added into Xero (see con below), for sending over invoices and keeping track of invoice payments.

Cons: I like knowing what features / improvements are in the works for software / online tools I use. With PWF there really isn't a way of knowing what's in the planning stage from the developers.

Xero integration would be better if we could import companies / contacts into Xero rather than having to add to Xero manually.

Events would work better if they would show on task lists. Currently the only place to see them is on the calendar view.

Overall: We are still learning to take advantage of all the valuable tools PWF offers for project planning and time management. The tools we are using have helped us realize the actually amount of time we should be allocating for different project types as well as keeping tasks / projects slipping through the cracks.

Organising our projects in PWF

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We enjoy being able to load a task template each month for repeating projects.

Also having multiple people able to track their time in the projects from various locations.

Being able to print reports of tasks and times inside of the projects.

Cons: It is a bit "buggy" in certain browsers - ie Can't seem to be able to create a pdf (in chrome) when wanting to print a "tasks and time" report so I just "print" it and then save as pdf that way....also, unable to open new project and use template in one of the browsers (Safari I think). There is usually a workaround though.

I find the archive section a little difficult to navigate when I need to search for quite a few archived projects ie when you hit the back button it takes you out of the archive page, but perhaps I've overlooked something.

Overall: We are not using all of he features of PWF - only really using it to time-track some monthly projects and track certain types of billing. The projects help us track our work on projects and also accurately invoice our clients. I know PWF is capable of doing more, but haven't had the need to use the other features.

Powerful Once You Look Under The Hood

Jul 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the fact that ProWorkFlow integrates basic project management tools such as time tracking and resource allocation, along with accounting tools such as quotation generation and invoicing. We looked at many other solutions which had great accounting or project management tools, but did not combine them into a single solution. Being able to turn an approved quotation into a project with a few simple clicks of the mouse has been a huge efficiency boost.

Cons: ProWorkFlow is very powerful, but some tools are not all that easy to locate or utilize, and are sometimes counter intuitive. As an example, when logging project time and project expenses one would expect to be able to do this from the same window/screen/menu, but requires the user to enter one and then go to a different part of the application to enter the other.

Overall: Overall we have been pleased with ProWorkFlow, particularly as we've learned the "hidden/not so obvious" features that are difficult to find without digging deep. Customer service has always been outstanding, with responses to emailed questions being answered promptly.

Capterra-loader

A decent project management software

Jul 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It gives you the ability to get pretty detailed on your tasks if you want to. It allows you to see all the projects next to their due date on one screen. Tasks can be arranged with specific headings so that tasks can be grouped in separate categories all within one project.

Cons: The mobile app felt useless to me (granted, the last time I tried was over a year ago). The app only allowed you to see tasks that you're specifically assigned to in a project. This doesn't help the manager of a department who needs to see the status of all projects.

The software as a whole is not intuitive. Once you've spent time playing around with PWF and creating many projects you have a better grasp of the core functionality, but I feel it takes too long to get to that point.

Overall: I'm the marketing director for my company and proworkflow has helped my small marketing team stay on track. I have 3 licenses for this. So for the money, PWF delivers a good amount!

One of my Favorite Project Management Software

Feb 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I was excited to try Proworkflow's free trial. After trying so many different products, proworkflow suits most of my business needs. I like the features such as a user friendly dashboard *a must* (plus it feels & looks professional and can be brand personalized). Next in line is the actual functionality - Project Management includes agility timelines, timesheets, budget tracking & tasks. Has a ton of tools which are easily accessible, projects have a great layout with customizable templates for seamless workflows. I especially like the Client/Vendor Collaboration portal. I can upload files, organize and set privacy. Reports have a clean and easy to read layout and are pretty much a one click to print. Lastly, the integrations are useful - google docs, drive and quickbooks are my favorites. Overall, ProWorkFlow could be a great investment, The Solo price is $10/m w/out plugins such as Quotes Manager and Invoices Manager. The Advanced price is $30/m includes plugins such as Quotes Manager and Invoices Manager (which is reasonable).

Cons: What makes me sad is the time it has taken me to finally discover this software. During my trial, I was not able to test drive the Quotes Manager or Invoice Manager. Otherwise, not sure exactly what the Advanced level offers that Solo doesn't. To completely setup the software without help would probably add an extra 20+ hours to my workload. I am definitely considering to make the switch to Proworkflow. A major bonus would be added features such as the ability to send project contracts and project questionnaires.

Overall: Once I decide to purchase this software, my business would improve efficiency for scale.

Vendor Response

by ProActive Software on May 13, 2018

Thank you for the review!

A Full-Project Tracking Tool

Jul 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ProWorkflow has been a fantastic project management tool from request to report. Our customers can create a request that goes right into our approval pool (which is where we assign project managers). Templates make the request process efficient and thorough. Tasks allow us to assign personnel appropriately, and keep us on track. Reports tell us how well we're doing or how we need to improve. We often reference our project archive for expense details, notes and previous specs. Being able to email customers right from the project page is great too because it records those conversations for reference later.

Cons: The reports take you about 80% of the way. I use a .xml export to interpret the data in excel.

Overall: It's been a critical tool for us to stay organized and on track. It's easy to use and doesn't try to be so hip that it loses true functionality.

TinyFrog loves PWF!

Jul 21, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use - organization, etc.

Cons: There are 2-3 things we struggle with:

1) there is not a real space to keep client information , we are web development company and need logins and other areas of reference that cannot easily be located. Sort of a bummer that we have a workaround for, but the larger we get the more unlikely it will be a good solution.

2) the inability to create & link "Tasks" single tasks to a client - we often have trouble tickets where we don't need a full project but do need the documentation of work being being and completed, we haven't figured out a good solution for this and hope SOON you have something to offer. We have the Maintenance or General task but it doesn't link to the client from what we can find anywhere.

3) a wishlist item, storage space - although we use the cloud we don't have a universal network of our files there - so each person will need to add files to tasks, projects they it is something that isn't an issue now, but can be in the near future.

Overall: The support staff is amazing! They reply quickly and with solutions to anything we have needed so far.

Recommendations to other buyers: Much better than the other systems we have tried to date!

Vendor Response

by ProActive Software on July 22, 2016

Thanks Inga! Appreciate the review. Have a great weekend, I'll pass to the team ;-)

Keeps me productive!

Jun 30, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I have been using ProWorkflow for almost a year now. It is very easy to use and keeps me not only organized, but also on time with all my projects. On one page, I am able to view all the tasks assigned to me in the order they are due as well as the time allotted for me to complete them. I can then click on a task to view more in depth details about the project as well as who else might be working on it or who the sales person is. ProWorkflow is great with sending messages to project managers or other colleagues. Not only can you send it through the task itself, but when a message comes through your email, you can also reply through your email program. This is a huge help! Not as much back and forth between programs keeps me productive.

Cons: I do think it is difficult to search for previous tasks. In the past, I searched for a single keyword, that I know is in the task title, and the search comes up with nothing. I have never had the search work well for me, therefore, I do not use it. I will go through my timeline, clicking on previous days, until I find the old task/project I am looking for. The company I work for is a marketing company. Therefore, sometimes project managers place HTML code or special characters in the task. This breaks the whole project and you can't view the task anymore. If there was a way ProWorkflow could strip out formatting or special characters, that would be ideal.

Recommendations to other buyers: Once you start using this software, you'll realize how much more productive you can be with projects and communicating details to others in your company. It is super helpful.

Saved My Sanity

Jul 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and very customizable. We can track all of our jobs and keep a record. I am able to track my time so my coworkers understand how long a project can take. (Its not really magic!) I made job templates with key information so that my clients dont forget details, each type of project as a different template!

Cons: nothing!

Overall: For a long time my company didnt want to spend any money on project management and insisted that an excel sheet tracker was "good enough". I complained and researched, finally finding PWF. It had everything we needed and more. The stuff we didnt need wouldnt be a hinderance either. I work in house so we dont need to do any billing or invoicing. After doing some time saving analysis and working through a trial period I finally convinced my company to subscribe. I easily set-up the account details and the PWF team helped us separate the accounts into our 3 divisions. Each division is able to manage their own sites and job lists as they see fit which is also a huge benefit because we all have slightly different job sets. I even labeled my division header with "Project Sanity Site".

Recommendations to other buyers: By far the best investment in time saving and job tracking.

Great software, good company, but could use some tweaks

Jul 20, 2015
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Comprehensiveness of software.Design.I understand from others PWF support is responsive to changes.

Cons: The fact that the logout button is right near the link to change which staff member you are working with (in the header). Bad on tablets. The fact that so many features appear on hover. Bad on tablets. Slowness. Can't get to sub menus quickly without the main page for that section loading first (see above mention of slowness). Not very customizable - at least on the individual user end. Some places where there should be links (to a project, a task etc) there aren't - often requires many clicks. Needs to show a daily task allocation summary - including split time tasks. Needs to show a time allocation graph for tasks to be assigned - how many hours is someone assigned tasks is a bit question and a big time waster for us. It is very easy to NOT assign something to someone. It is very easy to NOT enter to task title or name or dates. I don't know how alerts for this might work - maybe a daily summary of tasks without people or dates and a warning - right away, because otherwise the task isn't saved - when a title isn't entered.

Recommendations to other buyers: Check out how customizable it is. Check speed. Use it. Try to see if you can do what you do now - and see if you can do more so you make your traffic management better

ProWorkflow Product Review

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using ProWorkflow for 5 years. It is very easy to use. We can customize general settings, look and feel, and project settings. We are able to create our own project categories, tasks and reports. We are able to easily add additional users when needed.

Cons: I would like to see some enhancements to the notes section and contact section. Such as being able to have categories for Notes, like we do for projects. For the contacts tab. Add a tab under Companies for Contacts and Notes. I need to see all my contacts for a company on one page not off to the side. The profile page should display key standard fields, but then I would like to add custom fields too. Such as Customer start date, key contact, account number, etc.

Overall: We are doing a much better job of keep track of our time for each project with the use of ProWorkflow.

Capterra-loader

Couldn't do business without it

Jul 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We've transitioned into using PWF as just information tracking to full customer profiles, work flow, time tracking, and complete information hub. Every time we've called and asked for slight changes to the software they've responded in remarkable timelines.

Recommend this for medium to large businesses with lots of information to keep tracked, accessible and organized.

Great way to communicate too.

Cons: There could be an app instead of just a mobile site, and with such allow messaging to operate outside of email as an app for staff and clients alike. Also, I think some of the API integration could be a little more robust for a smoother user experience for those users trying to use PWF to it's full capacity.

Overall: We have found that with PWF we are.more efficient, more accountable, and have more time to care for our clients.

Capterra-loader

Bring on tick Friday - Love ProWorkFlow

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our team are able to collaborate & we are able to manage both projects (development/design) as well as monthly recurring tasks (agency social media posting/community management). ProWorkflow weekly workload app is a life saver & the team proactively have a "tick Friday" were we go home early if all boards are cleared and completed. Our business is able to see where the profitability lies within our services & where we can make improvements. Highly recommend this tool due to its ease of use & flexibility.

Cons: For recurring tasks / monthly repetitive services of an agency you cannot just duplicate a current "project" and rename it. This would be an awesome time saving feature to have.

Overall: Our team are able to collaborate more. We have a greater transparency with clients & are overall much productive.

Capterra-loader

Pays for itself many times over

Jul 19, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to organize projects any time from anywhere and delegate tasks effectively.

Cons: Xero integration could be improved. It's not possible to make any changes to an invoice after it is sent to Xero. It would also be great to be able to categorize line items into Xero's revenue accounts directly from PWF. Also, I find it takes too long to just add a quick task to a project while on the phone with a client - I always end up keeping notes in a text file because it's faster/easier, and then creating tasks in PWF later when I have more time.

Overall: So much easier to make sure all time is billed. I love when myself and staff can fill a solid day with tracked time - lets me know nothing has been left on the table before billing. Capturing all of the time we spend on projects pays for the monthly PWF licence many times over. We are simply more profitable with this tool.

Capterra-loader

The best online system we've ever used

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We used to use an in-house/server only program with Filemaker Pro that never had external access - now I can log in anywhere to send scripts to our voice over talent and keep on top of jobs, quotes and invoices - plus we use Xero, so it's great to have that integration with invoices.

Cons: There's a couple of quirks in the manner of it being web based, and I'd love to see templates for font sizes in messages and emails out of the system, and occasionally we have issues (not ProWorflow's issue) that some government departments reject the emails out of the PWF system and we have to double check they got them !

Overall: It helps is keep track of our jobs, where we are at with them, hours worked - there's a few things we'd love to customise for our business in particular, but it's been our best friend in business for the last 6 years !

Capterra-loader

Client, Project, Hours and Invoice Management ALL IN ONE!

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I spent years searching for an integrated system to manage our small business projects, tasks, hours reports AND invoicing for years. All you find are solutions that do one maybe two of those things well. ProWorkFlow does ALL four simply and easily. I don't know how we'd do the work we do without it!

Cons: There are some features we don't use (like quotes) I wish could just be turned off and removed from the interface. I also wish there was more specific customizing of some of the forms and invoices (again for simplicity).

Overall: For small business, managing the tasks at hand, the hours they took to do and then tracking invoicing and payments is a huge task that prevents one from doing what they love. ProWorkFlow makes the hardest part of running a business a breeze from ONE DASHBOARD!

Capterra-loader

ProWorkflow is a MUST HAVE for any businesses managing multiple, people, tasks and projects.

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have returned yet again to use PWF as I have started designing. The features have improved tremendously, certainly more user-friendly, great project templates to apply to make it easier to set up which I love! You can even make your own Project templates, which is a bonus.

I came straight back to ProWorkflow because it helped me so much I am now a returning customer and a happy one at that!

Cons: The only thing I can think of is that one important social media link field is missing in the contacts section, which I have put a request in for with IT.

Overall: Saves time, reduces unnecessary calls, keeps everything organised and reduces stress and helps manage project budgets and time on projects.

Vendor Response

by ProActive Software on May 16, 2018

Thank you for the awesome feedback Heather! We're glad you love ProWorkflow!

Great PM Tool for small to medium size companies

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to train people on how to use it.

It's cost effective.

The customer support has been consistently good... keep it up! :)

Cons: The interface, UI/UX should be improved. New features should be implemented each year to grow the software over time.

one thing it would be nice to have a ticket system with tech and it companies could use.

Need to be more flexible when used by users, more like boot camp

Overall: We have been using PWF since we started the company 5 years ago and we are big fans of it. When talking to industry leaders, the tool is not known at all. Having said that our team members old and new like it. We have only recently started to work on creating reports which has given us lots of insights on how we run our business, which clients we should focus on, each team member productivity level, ect.

Proworkflow for design

Jul 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WE use PWF everyday for tasking and keeping track of hours allocated and spent on projects. We also use it for invoicing+ quoting. Its a great programme for keeping track of everything and the apps are great.

Cons: The idiosyncratic tendancies that the apps have - the Weekly workloader for example, its difficult to see at a glance the project title as the client name is first. We have several projects with the same name. The hours allocated to a task are also not noted on this app. The ability to drag a task from one day to the next would be great too. I find that custom reports are very hard to create too...

Overall: The ability to task and track and invoice are fantastic, this really has changed the way we work for the better.

Review from a Studio Manager

Jul 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software has helped us a lot as we came from excel spreadsheets.

The reports capability is fantastic. The timesheet is easy to use. The customer support is also great.

Cons: The templates for invoicing is quite basic and can look a little unprofessional.

Not having filters in reports that calculate the number of hours per staff member.

Not enough report templates. It would be good if there were more ready-made templates.

The syncing process with myob works but isn't the easiest.

Overall: Great customer service and quick to answer our calls. We understand that you're still going through some teething problems so we'll stick with Pro Work Flow for now as we've been informed that changes are coming. Would still recommend this software.

ProWorkFlow for an Engineering Firm

Jul 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Timesheets are great giving the time of day, assigned projects and notes for documentation.

Projects section is good with the budget, staff assignments and notes sections.

Invoices are easy to create.

Cons: There should be an option to mark time as billed and a summary for all unbilled time by the project with the estimated billing amount for tracking. Our projects are completed over the course of a year with bi weekly billings but finding out what was and was not billed is a pain. Quickbooks online timesheets has this built in and it seems like that should be a simple add on to PWF.

Overall: Keeping track of project budgets, invoices and assingments is way easier that what we have seen in other programs.

Easy to Navigate, Well Organized, Powerful Project Management Tool

Aug 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is extremely easy to use and ramp up time is quick. My team has been growing and it's nice to have a Project Management and workflow tool that new people can jump right into and use proficiently. I also like the notification system and alerts. They help to ensure everything gets completed on time and closer to budget. The task view allows you to easily see what is due, when, so that priorities can be easily identified and work is completed by deadline. It's also easy for me to view my team productivity and use this as a tool to improve service and offer additional training where needed. Really nice product.

Cons: There really isn't much I don't like about the product. If I was forced to say something it would be that sometimes I get booted out and have to log back in. That's really just because I leave it open in the background too long.

Recommendations to other buyers: Make sure you choose something that is easy to use and implement. If there is a steep learning curve then your team won't embrace it and it will fail. Test out different options and read reviews! Reviews will help you identify the points of contention.

ProWorkflo is a good value

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility of template creation, internal team communication.

Cons: Will not connect with our NAS. Connection through Dropbox is awkward. Does not have nearly enough storage on its own servers for our purposes.

Overall: Early on, PWF was ideal for our production system and really advanced our internal efficiency. But as we grew and our projects became more complex and diverse, PWF had a hard time keeping up. The templates - for what we are doing - became very unwieldy, and the dashboard feature really did not have the capacity to give us the snapshots of our many projects that we needed. I truly like PWF, but it may be that we simply outgrew it. New features to answer our concerns - storage, dashboard, snapshots especially, along with the ability to streamline templates, could easily bring us back to the fold.

Production Life Saver

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using Pro Work Flow for the last 4 years and couldn't survive without it. Easy to use, easy to teach other staff how to use, and customer service is available as needed.

I'd recommend it to any company or business that needs to keep tasks and projects organized.

Cons: I don't really have anything that I'm not happy with. If I had to pick something...I wish there were more seasonal and/or holiday backgrounds to choose from.

Overall: I have been using Pro Work Flow for the last 4 years and couldn't survive without it. Easy to use, easy to teach other staff how to use, and customer service is available as needed.

I'd recommend it to any company or business that needs to keep tasks and projects organized.

Back of the house user

Jul 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Definitely a great cost for the money. Linking capabilities among the various tabs (tasks, file attachments, calendar, quotes) is somewhat seamless. The multiple options of time keeping is a plus.

Cons: Reporting is lacking. Various report drop options is lacking and not clear. Lacks pliability.

Invoicing is also lacking with the QuickBooks external quotient not adjustable which makes it unusable. The creator hasn't had to create 50 manual invoices because the unnecessary key strokes, date input inflexibility, cursor flow inept, lack of default movement is frustrating, time consuming and leads to errors.

Overall: The goal is ROI reporting. After entering quotes, freelance hours, employee hours, invoices, expenses, we are hoping to receive financial and burn ROI information although uncertain of PWF's abilities to pick up all aspects in a concise complete report.

Pro Work Flow Review

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pro Work Flow is very easy to use. Very little admin time is needed to train new users. It's been very reliable and only has ever had very minor issues in the past. The customer service has been excellent, even with the time difference.

Cons: There's really not much I don't like about Pro Work Flow. The one thing that can be improved is it's reporting functions, especially on the MAC operating system. It's very user friendly to get what you need from it.

Overall: PWF has been invaluable to our team but workflow organization, project management and ultimately file saving and sharing. Having our job numbers automatically created in sequence with our customized pre-fixes has been extremely helpful.

ProWorkflow assists us in managing our workflow

Jul 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the integration of what the clients see, the staff see, and what I see. The overview of what work is active, what work is waiting for information and what each client has in process.

I also like the ability to track and record the time tasks take. It's very useful for forward planning.

Cons: I wish there wasn't a file size restriction for uploading to ProWorkflow. A lot of our client files are larger than the limit and we have to find a work-around.

Overall: On of the big issues we have been able to solve is the communication between clients, staff, and supervisors. All the communication is stored in one place and in sequential order. This stops a lot of searching for emails.

Scheduling Simplified

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This allows us to see our jobs and assigned employees at a glance. Our whole team uses it as the main tool for scheduling the work for the week, checking off tasks and keeping our customer service on point.

Cons: Reporting isn't the best. Would like to be able to see hours scheduled per person on any given day more easily (right now I have to manually calculate it because the reporting isn't accurate). This makes doing our production schedule take MUCH longer.

Overall: Overall Proworkflow is a great out of the box solution. There are some workarounds we need to implement to make it work for us but it's a key part of our business processes running smoothly. Definitely would recommend to others!

Why Proworkflow has improved our business

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It organises us and reduces stress! The software is written in a way that was easy for us to adapt to and is very well thought through. I used to run an IT dept and users were always asking for mods which made software expensive, slow to develop and cumbersome and full of bugs. With PWF we decided to adapt our way of working to the software first and we love it and don't need any mods. The integration with Xero is great too.

Cons: Can't think of anything at the moment although possibly some reports could be more user-friendly.

Overall: It allowed us to organise a complex flow of projects and allows us to get on with our business.

It's Got Everything!

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's got all the functionality we need! Min Lee is great, answers all our questions and fast. For anyone that wants to manage multiple projects, ProWorkflow is definitely a multi-functional tool. We love how transparent it is and has a great reporting functionality.

I'm currently training a new staff on it and it's so easy to learn It's fantastic, we love it, our clients love it and we couldn't be happier. We are ProWorkflow's biggest fan!

Cons: Not all the reporting capabilities for part of our industry. So we needed something to be made! This isn't even a criticism but adapted very well!

Vendor Response

by ProActive Software on August 08, 2017

Thanks heaps Karen!

ProWorkflow Rocks

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software helped us streamline our work process. We have several people working on dozens of projects all the time. ProWorkflow helps us meet deadlines, look ahead for planning, and keep everyone on task so all deadlines are meet despite heavy workloads.

Cons: I would like to be able to add a status column to the main project page. Many of our projects get put on hold, or we are waiting for the client. It would be nice to be able to quickly change the status of a project so my employees know what's happening with one glance.

Overall: I have been extremely happy with ProWorkflow. Our project management had gotten out of hand with the company growing so quickly. This software allows us to keep a handle on all projects and each task within those projects. The support I've received from the ProWorkflow staff has been amazing!

ProWorkflow Review

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using ProWorkflow for several years now and have had a great experience. It is easy for us to track where we are in a project for both time and budget wise. It's a great central location for everyone to keep notes and contact information.

Cons: We wish it was easier to track some of the pre-project start up information. Or a way to track marketing calls to potential and old clients.

Overall: Our experience has been great. The customer service is always prompt and helpful. If they can't answer a question right away, they will get back to you in a timely manner.

It's helped us keep track of our projects in a much more efficient way.

Project Management for Video production

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ProWorkFlow allows our diverse video production projects to retain a calm organised structure and enable our small team to deliver complex productions on time and on budget. Starting with the quotation module it allows us to develop a production from initial contact through to delivered films.

Cons: The software can't read minds - it can only keep record on the information we give it. The more we give it the more it gives back.

Overall: ProWorkflow enables us to track our projects from where ever we are in the world. Enabling us to appear super organised to our clients - letting them trust that their projects are in safe hands.

An omnipresent project manager.

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The application helps you save a lot of time and allocate more tasks with ease. The responsive customer service and support team is another advantage. Application is an apt option to meet the requirements of marketing teams and IT consultancies. Resource management and expense tracking features are very effective. The application is user-friendly and offers a variety of templates for your projects. They keep updating features on a regular basis. Helps you generate standard reports and schedule time sheets and widgets. Before your project even starts, you can estimate the time taken for each task. The platform is scalable, and they have personalized pricing plans for professionals, advanced and solo.

Cons: Better reporting features specifically for custom reports. Improve the functionalities of financial reports. Visibility features requires improvement. When you deal with large number of tasks, the interface takes time. Absence of a secure client information database. Searchability feature needs improvement, while you search for previous tasks it takes a lot of time to retrieve the same.

Great Project Management System

Jul 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We run over 500 projects a year through this system. It works great to keep our projects organized and workflow going. We love using the quoting feature and then being able to turn that into a project works really smooth and quick. There are a ton of features we don't use that they offer like allowing clients to access their projects. So this review is limited to our use of quoting, running projects and invoicing. For these 3 functions it works great!

Cons: Because it is online, some times it is slow to load, especially the quotes as we have several 100 of of them.

ProWorkflow does it all.

Jul 18, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to customize for my team's very specific functions is the best part of ProWorflow. We have different divisions and teams serving varied company needs, all with their own unique workflow needs. ProWorkflow solved for them all.

Cons: It has so many options it would be great if you could turn those off you don't need (like invoice and billing, for instance).

Overall: Thanks to it's tracking, reporting and project management features, we estimate it saves each person up to 15 minutes per day. Multiply that by a large user base over the duration of the year and you've got yourself some pretty significant ROI.

Good software - some UI and performance issues

Oct 01, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

4 / 5
Value for Money

Comments: ProWorkFlow definitely makes my job as a project manager easier. Long gone are the days of cover sheets on proofs, copy or mockups. There's no question that the functionality of the program will likely improve how you do business but the program could have more customization and a few layout/navigation changes. One example is trying to access the Project Archive. It seems that a dropdown menu for the Projects tab would be faster and more effective to access the submenu for Project Archives. Instead, you must wait for the project screen to load before being able to get to the Archive. The site is often slow or hangs, requiring refreshing of pages, interrupting workflow. All in all I am glad this is the software we use and look forward to further improvements.

Pros: Support is responsive to wish-list items Makes my life easier. Intuitive interface. Many functions (on desktop) are quick and easy (changing dates, editing task titles, changing project task heirarchy)

Cons: Relies on hovering - doesn't work on mobile devices (some functions are only accessible by hovering Often slow to load pages No easy way to switch right back to your user if you've switched to a Team or Individual user The orange is ugly. No daily summary of total hours of tasks assigned to a user. This may be a deal breaker for some.

Packed with features IF you need them

Jan 09, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Comprehensive features. Ability to set up complex templates for workflows.

Cons: The interface isn't as clean or graphic as I would like. I also don't like having to pay for features I don't use which made it expensive for me on a per user basis.

Overall: ProWorkFlow is a great platform for anyone seeking a project tracking platform that integrates multiple parts of your sales and service delivery processes.

On the upside, there is very little it can't do in terms of keeping track of sales, invoicing, tasks, deadlines and team communication; they've basically thought of everything. A solid solution for architects and consulting services (legal) that deliver time-based invoices over long project timelines.

On the downside, the interface isn't as clean and pretty as others; a little like an excel spreadsheet surrounded by widgets. If you already have solutions you're happy with for invoicing (Xero/Paypal), communication (Slack) and data (GDrive/Dropbox) you will find yourself doubling up a lot and/or having to change the way you work in order to use just one platform.

ProWorkflow Review

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of entering projects and assigning to employees.

Cons: Inability to easily search for old project - the name or job number has to be exact, otherwise you're just scrolling through hundreds of files. I also don't like the ability to duplicate jobs if there's a duplicate order.

Overall: I'm not solving any real problems, this works just as good as my previous project management software. Honestly, I'd prob stop using it all together if it wasn't for all my projects being archived here for the last 3 years & it's a pain (speaking from experience) to transfer to something that works better for my needs.