Best For

From small start-ups to huge enterprises - ProWorkflow is the best tool to keep track of progress and people. Customizable & adaptable to all of your business needs.

Product Details

ProWorkflow is an industry-leading comprehensive project management tool for teams of 5 to 5000. With 17 years of experience and trusted for over 3 million projects, we understand small details through to big data. Easily track tasks, time, documents, communications, quotes and invoices. Our powerful API and customizable features let you tailor ProWorkflow for a perfect fit. World-class customer support and free on-boarding makes the decision to join easy. Start your free trial today!

Contact Details

ProActive Software

https://www.proworkflow.com/

Founded in 2002

Located in New Zealand

ProWorkflow Pricing Overview

ProWorkflow pricing starts at $10.00 per month, per user.There is not a free version of ProWorkflow.ProWorkflow does offer a free trial.

Homepage Dashboard
Centralized Collaboration
To-do Task List
Gantt Timeline
Timesheet

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

ProWorkflow Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Campaign Management
Collaboration
Document Management
File Sharing
Project Management
Task Management
Time Tracking
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Budgeting & Forecasting
Collaboration
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Management
Roadmapping
Spend Management
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking
Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

ProWorkflow Reviews

Showing 5 of 198 reviews
Overall
4.4/5
Ease of Use
4.2/5
Customer Service
4.6/5
Avatar Image
Lillie A.
Freelance Writer and Editor
Publishing, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 18, 2019

“Very useful”

OverallThe company has been very responsive; customer support is amazing. One time there was a relatively minor problem with the timer. I submitted a ticket, and a customer support rep called me on the phone and spent a long time troubleshooting to resolve the problem. I was very impressed that rather than going back and forth via email, he took the initiative to call me and spent as much time as needed. I'm very happy with ProWorkflow.
ProsIt makes it easy to manage projects with an associate. Although there are only two of us and the client, there is a lot of back and forth on each project. It used to be hard to keep track of where we were and who needed to take the next step, but now it's simple. I also like the ease of tracking time on each step of a project. I can do a better job of estimating new projects based on the actual time for older projects, and I can see if a project is out of sync. The customer support is fantastic.
ConsI really wish it had a feature that is missing. It has a great invoicing feature, but I really need an accounts receivable component. There is a list of all outstanding invoices, but there's way to keep track if a client makes only a partial payment or if there are several individual invoices. I can track individual invoices, but there is no way to know the total balance due from a specific client. I realize this is not something the software is designed to do, but it creates extra work for me because I have to record all the invoices and payments on a manual spreadsheet to have complete information.
Reviewer Source 
Source: Capterra
April 18, 2019
Avatar Image
Lillie A.
Freelance Writer and Editor
Publishing, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 19, 2018

“Excellent tool”

OverallOther than not being able to keep track of invoices and payments, I love ProWorkflow. It is excellent for collaboration but also works well for solo use. It's the best way I've found to stay on track on multiple projects simultaneously.
ProsI love how easy it is to manage multiple projects. I can keep track of where I and my associate are on any job. Even when I work alone on a project, I use ProWorkflow to keep track of every step. Having an archive of all previous projects, including related documents, is very useful. Being able to create templates for tasks, invoices, etc. saves a lot of time and effort. Although I rarely have any problems, when I have had issues, customer service has been outstanding.
ConsSince I bill for projects incrementally, I wish there was a better way to invoice and keep track of incremental payments. ProWorkflow reminds you to invoice at the end of a project for the entire amount. There's no way to set up invoices for incremental payments, and there's no way to show an invoice partially paid. So I if receive a partial payment, I have to mark the original invoice paid (or delete it) and issue a new invoice for the balance. I'd really like an accounting component to be able to keep track of payments instead of having to have another system for that.
Reviewer Source 
Source: Capterra
July 19, 2018
Avatar Image
Tyson C.
Digital Marketing Manager
Wholesale, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 19, 2018

“Great platform”

OverallFantastic staff. We have a complex setup using a request for and through their team, and the team at Zapier, we've created great functionality for all types of requests. All of our designers and marketing staff use PWF to maintain over 2,500 requests to-date.
ProsFantastic PM platform for teams with multiple users all looking to collaborate on projects down to the task level. Due dates are great to keep things on time. API integration into BOX is huge for us. We also take advantage of Zapier integration to allow the information import from complete online request forms automatically into the project request.
ConsSome features could be added to improve usability. The option to send a message or file to anyone via email address, not just registered users, and let them respond. The ability for those non-registered users to view a project for say, status, or who is assigned to it. Or the option to give outsiders the ability to view a project status in process. Also, a process for project/task reviews by non-users. For example, a triggered message with a button to approve, or reject, or provide feedback that feeds back directly into the platform. Our users would also like more customization on the "Home" screen as to which detail is displayed rather than the default info.
Reviewer Source 
Source: Capterra
July 19, 2018
Carmen E.
Office Manager
Environmental Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
August 5, 2018

“Good start but still a lot to be implemented”

OverallWhilst PWF has potential and I'm sure the intention to rectify and further develop the software is there, in it's current format it does not meet our business needs, requiring us to use external software sitting outside of PWF's functionality. It appears to be set up for a niche market and would do well to expand its capabilities to provide fuller functionality for all clients.
ProsI've been using PWF for a year now and see there is potential for this to be a convenient, easy to use tool once development improvements have been implemented. The support staff are friendly and provide assistance where possible. The software enables us to pay per user and grants multiple users to access the platform with individually allocated access rights, allowing us to set security levels pending the role of the user and adjust our monthly payments pending the number of consultants we currently have on board. You are able to live track time which is helpful for our consultants in allocating to billable projects. Review of time entered and staff workload is also a useful function.
ConsI feel this software is still in its developmental stage and has a lot of improvements to be implemented. For example, integration with MYOB is poor and non usable, invoicing fields need expanding (ie choice of PO or street address, ABN field for recipient, etc), templates and emailing tools are very basic and limited, contact listings are restrictive and missing vital fields (ie ABN, PO Box, etc) or requiring double handling (ie single contacts need to be connected to a non existent company, for example where no company is applicable you have to create fake one to connect them contact to), reports need to have more functionality and retrospective time reports come up with errors in date ranges making data inaccurate, add/edit tasks need further options such as sort functions, window resizing/positioning needs to be added, pro bono projects cannot be marked as non billable unless you tick them off as "invoiced" (which is incorrect and misleading). These are just a few of the issues we have recently been struggling with.
Reviewer Source 
Source: Capterra
August 5, 2018
Verified Reviewer
Information Technology and Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Straight to the point solution”

OverallOverall, a great solution that cuts through the noise for you in the already-crazy world of project management with great value for money as well.
Pros- Great support for Agile sprints, you can tell that the Agile methodology was thought of in the product's design, offering so many tools and features that enable working on sprints and other fast-paced projects. - Nice Milestone and Kanban visualisation as well. As I said earlier, points your attention to the most important thing to note; straight to the point. - Great value for money too.
Cons- Not great support for all invoicing scenarios; that would be useful to integrate into some projects that perhaps require follow-on funding or fractional and/or incremental payments. - It doesn't have great support for extra-platform communication with colleagues and third parties that are outside the platform, this could be useful when interfacing with clients who may not be registered users
Reviewer Source 
Source: Capterra
July 25, 2019