# Page 3 | ProWorkflow Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ProWorkflow the right Project Management solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/77208/ProWorkflow/reviews

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ProWorkflow

4.5 (249)

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Last updated March 13th, 2026

# Page 3 - Reviews of ProWorkflow

## Showing most helpful reviews

Showing 51-75 of 249 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rob K.  
Creative Director and Owner  
Graphic Design  
Used the software for: 2+ years

### "Client, Project, Hours and Invoice Management ALL IN ONE!"

July 23, 2018

5.0

For small business, managing the tasks at hand, the hours they took to do and then tracking invoicing and payments is a huge task that prevents one from doing what they love. ProWorkFlow makes the hardest part of running a business a breeze from ONE DASHBOARD!

Pros

I spent years searching for an integrated system to manage our small business projects, tasks, hours reports AND invoicing for years. All you find are solutions that do one maybe two of those things well. ProWorkFlow does ALL four simply and easily. I don't know how we'd do the work we do without it!

Cons

There are some features we don't use (like quotes) I wish could just be turned off and removed from the interface. I also wish there was more specific customizing of some of the forms and invoices (again for simplicity).

Review Source

HEATHER J.  
MODEL | ACTRESS | FITMUM | ENTERTAINER  
  
Used the software for: 2+ years

### "ProWorkflow is a MUST HAVE for any businesses managing multiple, people, tasks and projects."

April 20, 2018

5.0

Saves time, reduces unnecessary calls, keeps everything organised and reduces stress and helps manage project budgets and time on projects.

Pros

I have returned yet again to use PWF as I have started designing. The features have improved tremendously, certainly more user-friendly, great project templates to apply to make it easier to set up which I love! You can even make your own Project templates, which is a bonus. I came straight back to ProWorkflow because it helped me so much I am now a returning customer and a happy one at that!

Cons

The only thing I can think of is that one important social media link field is missing in the contacts section, which I have put a request in for with IT.

Review Source

Response from ProActive Software

May 16, 2018

Thank you for the awesome feedback Heather! We're glad you love ProWorkflow!

GP

Georgia P.  
CEO  
  
Used the software for: 2+ years

### "Powerful, Genius, Highly Tailored!"

February 7, 2018

5.0

Pros

ProWorkflow is a big secret that people don't know about. I have seen it all, and I have tried it all- You name the tool, and I've seen it. I have been continuously looking for the exact thing that would work for my situation, making me a national expert on what other tools are out there and ProWorkflow does the job! What's great is that no one else has been able to steal this- ProWorkflow is genius - I understand that the first 30 days takes learning and I was committed to being a power user and thought it was amazing that someone would call me! The CEO himself as well! His dream and vision are clear, and it takes a particular kind of person to create this. My clients love the reports and how instantaneous it is. I tell my clients about ProWorkflow and when they into the tool and see what it's all about they go "what! this is couture software but at Walmart prices!! ProWorkflow is like my car- I know it's going to be there when I need it and work when I get in the car. ProWorkflow is powerful! The folks that thought this up - are geniuses and this goes back to one thing, the customer experience, and research and this is what the CEO did. He created ProWorkflow from the experience from the customer of the customer.

Review Source

Response from ProActive Software

May 13, 2018

Thank you Georgia!

VR

Verified Reviewer  
Vice President of Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "ProWorkflo is a good value"

July 19, 2018

4.0

Early on, PWF was ideal for our production system and really advanced our internal efficiency. But as we grew and our projects became more complex and diverse, PWF had a hard time keeping up. The templates - for what we are doing - became very unwieldy, and the dashboard feature really did not have the capacity to give us the snapshots of our many projects that we needed. I truly like PWF, but it may be that we simply outgrew it. New features to answer our concerns - storage, dashboard, snapshots especially, along with the ability to streamline templates, could easily bring us back to the fold.

Pros

Flexibility of template creation, internal team communication.

Cons

Will not connect with our NAS. Connection through Dropbox is awkward. Does not have nearly enough storage on its own servers for our purposes.

Review Source

VR

Verified Reviewer  
Studio Manager  
Photography  
Used the software for: 2+ years

### "Scheduling Simplified"

July 19, 2018

4.0

Overall Proworkflow is a great out of the box solution. There are some workarounds we need to implement to make it work for us but it's a key part of our business processes running smoothly. Definitely would recommend to others!

Pros

This allows us to see our jobs and assigned employees at a glance. Our whole team uses it as the main tool for scheduling the work for the week, checking off tasks and keeping our customer service on point.

Cons

Reporting isn't the best. Would like to be able to see hours scheduled per person on any given day more easily (right now I have to manually calculate it because the reporting isn't accurate). This makes doing our production schedule take MUCH longer.

Review Source

VR

Verified Reviewer  
Project Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good software - some UI and performance issues"

October 1, 2015

4.0

ProWorkFlow definitely makes my job as a project manager easier. Long gone are the days of cover sheets on proofs, copy or mockups. There's no question that the functionality of the program will likely improve how you do business but the program could have more customization and a few layout/navigation changes. One example is trying to access the Project Archive. It seems that a dropdown menu for the Projects tab would be faster and more effective to access the submenu for Project Archives. Instead, you must wait for the project screen to load before being able to get to the Archive. The site is often slow or hangs, requiring refreshing of pages, interrupting workflow. All in all I am glad this is the software we use and look forward to further improvements.

Pros

Support is responsive to wish-list items Makes my life easier. Intuitive interface. Many functions (on desktop) are quick and easy (changing dates, editing task titles, changing project task heirarchy)

Cons

Relies on hovering - doesn't work on mobile devices (some functions are only accessible by hovering Often slow to load pages No easy way to switch right back to your user if you've switched to a Team or Individual user The orange is ugly. No daily summary of total hours of tasks assigned to a user. This may be a deal breaker for some.

Review Source

KH

Kim H.  
Director of Operations + Project Management  
Construction  
Used the software for: 2+ years

### "Helped us maintain and increase our business expedentially"

February 9, 2021

5.0

We were able to increase the amount projects we can take on and manage, which is a win win for our business.

Pros

Being able to maintain our projects and increase our business. We are able to know the status and history of any project at any time.

Cons

Currently the feature that is not working optimally for us, is in the task section. When we want to add a task, there are only two options - one is duplicate task and the other is add task template. There used to be an option to just add one task. Can you bring that feature back?

Reason for choosing ProWorkflow

Pro Work flow checked off the most amount of boxes of what we were looking for in a product to help manage our work flow. The value is spot on as well.

Review Source

JP

Justin P.  
Division Manager  
Market Research  
Used the software for: 2+ years

### "ProWorkflow has powerful features yet is still very intuitive for Project Managers and Team Members."

September 15, 2017

4.0

Introducing Project Management in a Marketing environment is very difficult. This is a group of people that don't typically like to be dictated timelines and held accountable for documenting their hours and progress on projects. ProWorkflow was the only Project Management software I found that had the robust features I needed to effectively document projects and manage resources, while providing an intuitive interface that creative team members would embrace.

Pros

I started using ProWorkflow as a project management tool for marketing teams. They liked that it was well designed and extremely easy to use. There is so much flexibility -- such as entering Time Spent -- that users have options in finding what workflow suits them best. What I personally like most is how quick and easy it is to navigate between the different screens. Practically everything is a link, so it's very efficient moving around within, and between, projects.

Cons

If I HAVE to identify a shortcoming with ProWorkflow, based solely on my own preferences, it would be the reporting tools. They are very robust, even including a custom report builder, but it's never been as intuitive as the rest of the software.

Review Source

Response from ProActive Software

October 26, 2017

It's great to hear that you're loving ProWorkflow Justin! Thank you for the brilliant review.

VR

Verified Reviewer  
Owner  
Broadcast Media  
Used the software for: 2+ years

### "Project Management for Video production"

July 26, 2018

5.0

ProWorkflow enables us to track our projects from where ever we are in the world. Enabling us to appear super organised to our clients - letting them trust that their projects are in safe hands.

Pros

ProWorkFlow allows our diverse video production projects to retain a calm organised structure and enable our small team to deliver complex productions on time and on budget. Starting with the quotation module it allows us to develop a production from initial contact through to delivered films.

Cons

The software can't read minds - it can only keep record on the information we give it. The more we give it the more it gives back.

Review Source

DM

Danny M.  
Interactive Designer  
Computer Software  
Used the software for: 2+ years

### "Nice project management tool"

November 5, 2024

4.0

Pros

ProWorkflow allows my team, and cross-department teams, to collectively manage projects and keep track of time spent and various details and assets.

Cons

The communications and alerts are sometimes not incredibly intuitive. It's not a huge problem, but could benefit from slightly different styling or functionality.

Review Source

Response from ProActive Software

October 14, 2025

Hey there Danny, We've made some improvements to our Notifications and Messages in our new Nexus product. Check out Nexus and let us know what you think!

Angela R.  
Promotions Specialist  
Higher Education  
Used the software for: 2+ years

### "Awesome project management software!"

April 30, 2018

5.0

Helps me plan my work and make sure all of my projects' tasks are kept in track.

Pros

Like the versatile options - you can use it the way you want to. Customizable templates. Easy to track the work on all projects. Easy to prepare a project report for my internal customers.

Cons

Would like to be able to have the option to have just due dates appear in the dashboard/activity list. Right now it shows both start dates and due dates and is bit cluttered. There may be a setting that I could use, not sure.

Review Source

Response from ProActive Software

May 16, 2018

Thank you for feedback Angela! We appreciate it.

VR

Verified Reviewer  
Owner/Consultant  
Accounting  
Used the software for: Less than 6 months

### "Best project software I've found for our industry"

July 19, 2018

5.0

So far I'm really liking ProWorkFlow. It works better than other options I've tried. Each month I learn more about it when it comes to doing the invoices and entering recurring tasks. As I take the time to learn more, I'm sure it will streamline my processes even more.

Pros

This software has been features to make it customizable to our work flow. It is tough to find software for the bookkeeping industry and this works great. There are several different areas to add your time and tasks. There are even add-ons that made it even more simple from my browser. I'm really liking the software so far. I'm sure I'll love it more as I learn how to make it work for me even more.

Cons

I wish the software had an actual app. You can get to it on your phone by going to the website but an app would make it better. I would like to be able to have rates per customer instead of at the project level. When I'm entering a task, there is not a quick way to add a rate (that I've found). I wish I could enter the rate with the customer and all tasks assigned to that customer would be charged that rate as a default. I wish the details of the line items of the invoice flowed through to my accounting software.

Review Source

VR

Verified Reviewer  
Lead Planner  
  
Used the software for:

### "One of my Favorite Project Management Software"

February 15, 2018

4.0

Once I decide to purchase this software, my business would improve efficiency for scale.

Pros

I was excited to try Proworkflow's free trial. After trying so many different products, proworkflow suits most of my business needs. I like the features such as a user friendly dashboard \*a must\* (plus it feels & looks professional and can be brand personalized). Next in line is the actual functionality - Project Management includes agility timelines, timesheets, budget tracking & tasks. Has a ton of tools which are easily accessible, projects have a great layout with customizable templates for seamless workflows. I especially like the Client/Vendor Collaboration portal. I can upload files, organize and set privacy. Reports have a clean and easy to read layout and are pretty much a one click to print. Lastly, the integrations are useful - google docs, drive and quickbooks are my favorites. Overall, ProWorkFlow could be a great investment, The Solo price is $10/m w/out plugins such as Quotes Manager and Invoices Manager. The Advanced price is $30/m includes plugins such as Quotes Manager and Invoices Manager (which is reasonable).

Cons

What makes me sad is the time it has taken me to finally discover this software. During my trial, I was not able to test drive the Quotes Manager or Invoice Manager. Otherwise, not sure exactly what the Advanced level offers that Solo doesn't. To completely setup the software without help would probably add an extra 20+ hours to my workload. I am definitely considering to make the switch to Proworkflow. A major bonus would be added features such as the ability to send project contracts and project questionnaires.

Review Source

Response from ProActive Software

May 13, 2018

Thank you for the review!

LA

Lillian A.  
Writer/Editor  
Publishing  
Used the software for: 2+ years

### "Excellent way to track projects"

February 9, 2021

5.0

Projects stay on track much better when they are planned and tracked effectively. ProWorkFlow makes that difficult job much easier.

Pros

I do not have any employees, but I work with a couple of freelancers on specific projects. This software makes it easy to collaborate to ensure that each person knows the status of the project and to complete their tasks in a timely manner. Even when I work alone, I use ProWorkFlow to manage projects, as it makes planning and tracking projects efficient.

Cons

I used to have the quote and billing module, but they were useful enough for me, so I cancelled. I wish ProWorkFlow offered a module for not only billing but also accounts receivable. I would sign up for that right away.

Review Source

EE

Elizabeth E.  
EMS And Professional Advisor  
Hospital & Health Care  
Used the software for: 2+ years

### "My Review"

March 2, 2021

3.0

I like it. Relatively easy to use.

Pros

It is a way of being able to track my projects effectively and efficiently.

Cons

Sometimes it changes on me, due to something happening in the background. Why can't time changes (day light saving) happen automatically?

Review Source

Philip M.  
Business Owner  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Good for SME"

July 18, 2018

4.0

Very very good. For simple work flows as in my business it has proven to be an excellent tool

Pros

Very easy to use API with call Intuitive Flexible

Cons

The ability to copy jobs Certain issues around invoicing e.g.from a quote the invoice sometimes doesn't appear in the job Lack of customised reports (even if a higher monthly cost) Lack of centralized "storage" e.g. For documents that need to be emailed out with every job

Review Source

William T.  
Technical Director / Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good project management and invoicing solution for smaller teams."

December 16, 2017

4.0

Pros

We switched to ProWorkflow from Workamajig which was the greatest decisions our small digital agency has ever made. I love how easy it is to send client's invoices directly through the project management software. Now only if it was easier to reconcile paid invoices between ProWorkflow and Xero I'd be in heaven.

Cons

Had issues with their billing department not able to process a transaction, and instead of trying to help or troubleshoot to find a solutions they just threw their hands up in the air and blew us off.

Review Source

VR

Verified Reviewer  
Lead Development Coordinator  
Internet  
Used the software for: 2+ years

### "TF thoughts"

July 26, 2018

4.0

Overall, it has served its purpose for us. We love the quote tool, and the reporting and can't say enough about the support response times.

Pros

The support team and response times have been amazing.

Cons

The fact that the mobile app was discontinued, and that for two years of being with the platform there doesn't look like there have been changes to support the changing needs of project management.

Review Source

DP

Diane P.  
Senior Design Coordinator  
Higher Education  
Used the software for: 1-2 years

### "Everything in one place"

March 2, 2021

4.0

A very robust tool. It makes running a busy creative studio very simple

Pros

It's great having all the correspondence, relevant files and contacts in one place It was pretty easy to learn Customisation is easy

Cons

Correspondence is difficult to track back through to find a particular response Last update the colour scheme was changed to a much lighter palette. I find it hard to see section starts without the shaded areas to navigate by I wish there were quick links to jump between sections rather than scrolling - tasks, quotes, description, contacts, etc. Especially on large jobs with lots of correspondence

Review Source

EP

Emily P.  
Marketing Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "So many great features!"

March 2, 2021

5.0

As an agency, we've tried a couple of products to manage our clients, projects and expenses. This is by far the best one we've come across.

Pros

I like the functionality and how intuitive it is to use. This product is robust but not overwhelming.

Cons

I feel like if reports could be sent in emails automatically. Or say, when a project is 75% complete, the project manager is notified by email, that would be helpful!

Switched from

[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Very confusing and not at all user-friendly.

Review Source

MH

Matt H.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PWF"

March 2, 2021

5.0

I am able to have all of my patients information on equipment and housing modifications all in one place.

Pros

This program is the easiest system and most comprehensive we have utilised to manage ministry of health funding requests with Enable NZ, being able to attach and follow the flow of reports and information is great.

Cons

I am a user of this software, it is frustrating that when EMS advisors at Enable NZ are finished with a client it removes the client from the system for me. I would be working with a client and checking updates and using the information to help manage the patients equipment or housing alterations, and then it would disappear.

Review Source

SK

Sandy K.  
Media Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Good software For getting started"

February 9, 2021

5.0

We have worked with pro workflow for over eight years from being a midsize company to a smaller size company and the software still continues to support us throughout the years.

Pros

The software helps you compartmentalize if you were in experience you can search the software and it will help you launch your business. It has many features that will get you organized.

Cons

Time difference for customer support. Sometimes it was difficult to get a response when we needed it.

Reason for choosing ProWorkflow

Get everything we needed

Review Source

SC

Stefanie C.  
CEO  
Graphic Design  
Used the software for: 2+ years

### "Great PM Tool for small to medium size companies"

July 26, 2018

4.0

We have been using PWF since we started the company 5 years ago and we are big fans of it. When talking to industry leaders, the tool is not known at all. Having said that our team members old and new like it. We have only recently started to work on creating reports which has given us lots of insights on how we run our business, which clients we should focus on, each team member productivity level, ect.

Pros

It's easy to train people on how to use it. It's cost effective. The customer support has been consistently good... keep it up! :)

Cons

The interface, UI/UX should be improved. New features should be implemented each year to grow the software over time. one thing it would be nice to have a ticket system with tech and it companies could use. Need to be more flexible when used by users, more like boot camp

Review Source

EM

Elise M.  
Professional Advisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Like the new features"

March 2, 2021

5.0

Its great all emails are stored together, eg i can email a client and they email back and its in pro work flow

Pros

All the information for the project is together

Cons

You cant link project easily. You can search for similar titles but not see other same name projects. It would be very helpful if there was a tab or client profile page to log onto and see all the projects that relate to that client.

Review Source

Response from ProActive Software

October 28, 2025

Hey there Elise, we've since addressed that issue, and client profiles can be seen from the new dedicated Clients dashboard in our Nexus product. Check it out!

VR

Verified Reviewer  
Client Relations / Marketing  
Accounting  
Used the software for: 1-2 years

### "We love ProWorkflow"

July 19, 2018

5.0

We really needed a client database, a place where we could keep notes on clients, and also wanted some task capabilities. ProWorkflow is the best software we found for what we were looking for (and believe me, I tried them ALL!).

Pros

Our entire staff love how easy it is to use ProWorkflow. Contacts for clients are all in once place and are easy to find, we LOVE the notes feature, and tasks keep us up to date on what we need to be doing.

Cons

We wish there was a way to track time for a client without having it associated with a project.

Review Source

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