# Page 5 | ProWorkflow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ProWorkflow the right Project Management solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/77208/ProWorkflow/reviews --- ProWorkflow 4.5 (249) [View alternatives](https://www.capterra.com/p/77208/ProWorkflow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of ProWorkflow ## Showing most helpful reviews Showing 101-125 of 249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Serpil D. Marketing Used the software for: 6-12 months ### "Powerful tracking times and project management software." April 14, 2018 5.0 Pros ProWorkflow provides many functional futures to use, tracking your daily activities and managing your productivity and reporting projects, tasks and deadlines is pretty easy. ProWorkFlow is the product that makes you organized and on time person. Cons I found its price quite high honesty when you compare ProWorkFlow with others. It should be reduced a bit. Review Source Response from ProActive Software May 13, 2018 Thank you Serpil ! Your review is greatly appreciated. EM ESME' M. Director of Finance Marketing and Advertising Used the software for: 1-2 years ### "Back of the house user" July 27, 2018 4.0 The goal is ROI reporting. After entering quotes, freelance hours, employee hours, invoices, expenses, we are hoping to receive financial and burn ROI information although uncertain of PWF's abilities to pick up all aspects in a concise complete report. Pros Definitely a great cost for the money. Linking capabilities among the various tabs (tasks, file attachments, calendar, quotes) is somewhat seamless. The multiple options of time keeping is a plus. Cons Reporting is lacking. Various report drop options is lacking and not clear. Lacks pliability. Invoicing is also lacking with the QuickBooks external quotient not adjustable which makes it unusable. The creator hasn't had to create 50 manual invoices because the unnecessary key strokes, date input inflexibility, cursor flow inept, lack of default movement is frustrating, time consuming and leads to errors. Review Source VR Verified Reviewer Scientist Pharmaceuticals Used the software for: I used a free trial ### "Great program for great value" August 25, 2019 5.0 Overall great software. Very visually appealing and the organization makes sense. Highly recommend. Pros I've been trying out a lot of project management software recently, and this program stacks up very well. The UI is organized and sleek, and there's a good use of visualization for task prioritization, task status, and time tracking. I like the interface more than most other software I've tried. It's also fairly cost efficient for smaller teams compared to other options and you get many of the same features that more expensive programs offer. They offer tutorials on how to use all the features, but it's not too difficult to learn the majority of them. Cons There are a few bugs and kinks that need working out, but the team seems very active in doing so. Review Source VR Verified Reviewer Project Manager Computer Software Used the software for: Less than 6 months ### "Wonderful product and staff, sad we could not implement." May 11, 2018 5.0 Unfortunately we were unable to proceed with this product for reasons outside of the functionality or staff. Pros Very user friendly!! With a single one hour review of the product we were able to conduct a thorough trial with minimal follow up questions needed. Staff, with no instructions, were able to access their login and update tasks with minimal effort. Client visibility into projects, at the level designated by client by project, is a huge benefit. Their open API and multiple Zapier integrations provide a very flexible product. Finally, they understand Project Management = Time + Scope + Budget! No other product in this price range which we have found includes Budget from the Project down to the task level. Cons The only negative within this product is Tasks cannot be scheduled for specific dates/times on a staff calendar without impact to the project budget. IE: if the staff does not complete as scheduled but also does not update the Task project budget will be inaccurate. We did not chose to use this software due to requirements within our processes which made it incompatible, not due to the product or staff of ProWorkFlow. Review Source Sally B. Manager Education Management Used the software for: Less than 6 months ### "We use ProWork Flow to schedule and track our projects and assign work." October 6, 2017 5.0 Tracking and scheduling projects, assigning and tracking staff time and client access to the portal Pros Love the customer service. They are so helpful and always get back to us quickly. The user interface is easy to understand and being able to supply access to the client to see the project is great for our business. Cons There are a couple of features that I would like to see included - one would be assigning available hours to staff individually as we have flexible working arrangements so not everyone has the same availability. The other would be the ability to set individual tasks as dependent tasks. At the moment, we can only set all tasks in the one project as dependent or not which is not realistic for our projects. Review Source Response from ProActive Software October 26, 2017 Thank you for the feedback Sally! MJ Mark J. General Manager Marketing and Advertising Used the software for: 2+ years ### "Production Life Saver" July 25, 2018 5.0 I have been using Pro Work Flow for the last 4 years and couldn't survive without it. Easy to use, easy to teach other staff how to use, and customer service is available as needed. I'd recommend it to any company or business that needs to keep tasks and projects organized. Pros I have been using Pro Work Flow for the last 4 years and couldn't survive without it. Easy to use, easy to teach other staff how to use, and customer service is available as needed. I'd recommend it to any company or business that needs to keep tasks and projects organized. Cons I don't really have anything that I'm not happy with. If I had to pick something...I wish there were more seasonal and/or holiday backgrounds to choose from. Review Source Brianna D. R. Project Manager Higher Education Used the software for: I used a free trial ### "ProWorkflow is my favorite project management tool " March 31, 2019 5.0 I love it. ProWorkflow gives me a great piece of mind knowing when I need to deliver my part of projects. Pros What makes this stand out from other project management I have used is that it is extremely organized when it comes to tasks within a project. I can see the overall project purpose and request from clients, but the organization of subtasks is amazing. I was a project manager prior to my current position as my team's digital marketing manager so I have perspective from both positions. I really enjoy Proworkflow. Cons So far, I don't gave complaints except for the time calendar. Sometimes I put in all my time at once each day and when sliding it up and down on the calendar, it is very easy to accidentally add or remove time from a task. Review Source RR Robert R. Principal Consultant Human Resources Used the software for: 1-2 years ### "Consultant Use" February 9, 2021 4.0 Overall, this project management tool has made a significant difference in my ability to track projects and to accurately report status and accomplishments to clients. Pros As a user with multiple clients and multiple projects often running concurrently, ProWorkflow is the best system that I have used so far. It is easy to use without having to have a lot of training before starting. It allows me to set up projects and tasks pretty quickly including deadlines. The reporting function is useful if a bit cumbersome. They're recently added dashboard has improved the ability to visually use the product to stay on top of projects. Cons The reporting function takes a little bit of getting used to and segmenting reports by different clients but has been recently improved. Review Source KK Karen K. MD Automotive Used the software for: 2+ years ### "It's Got Everything! " August 8, 2017 5.0 Pros It's got all the functionality we need! Min Lee is great, answers all our questions and fast. For anyone that wants to manage multiple projects, ProWorkflow is definitely a multi-functional tool. We love how transparent it is and has a great reporting functionality. I'm currently training a new staff on it and it's so easy to learn It's fantastic, we love it, our clients love it and we couldn't be happier. We are ProWorkflow's biggest fan! Cons Not all the reporting capabilities for part of our industry. So we needed something to be made! This isn't even a criticism but adapted very well! Review Source Response from ProActive Software August 8, 2017 Thanks heaps Karen! BS Ben S. Architect Architecture & Planning Used the software for: 2+ years ### "Pwf for architects" February 9, 2021 5.0 Great program keeps me always on track Pros Link to outlook. I have still 2 agendas Cons The billing invoicing more flex. I would lije to do my billijg Reason for choosing ProWorkflow Non Review Source WS Wendi S. President | Creative Director Marketing and Advertising Used the software for: 1-2 years ### "ProWorkflow Rocks" July 27, 2018 5.0 I have been extremely happy with ProWorkflow. Our project management had gotten out of hand with the company growing so quickly. This software allows us to keep a handle on all projects and each task within those projects. The support I've received from the ProWorkflow staff has been amazing! Pros This software helped us streamline our work process. We have several people working on dozens of projects all the time. ProWorkflow helps us meet deadlines, look ahead for planning, and keep everyone on task so all deadlines are meet despite heavy workloads. Cons I would like to be able to add a status column to the main project page. Many of our projects get put on hold, or we are waiting for the client. It would be nice to be able to quickly change the status of a project so my employees know what's happening with one glance. Review Source FT Fran T. Sr Designer/Sr Project Manager Graphic Design Used the software for: 2+ years ### "ProWorkflow Review" July 23, 2018 5.0 Our experience has been great. The customer service is always prompt and helpful. If they can't answer a question right away, they will get back to you in a timely manner. It's helped us keep track of our projects in a much more efficient way. Pros We have been using ProWorkflow for several years now and have had a great experience. It is easy for us to track where we are in a project for both time and budget wise. It's a great central location for everyone to keep notes and contact information. Cons We wish it was easier to track some of the pre-project start up information. Or a way to track marketing calls to potential and old clients. Review Source AM Alex M. Agency Director Used the software for: ### "The complete package" April 8, 2010 5.0 The best management software at the time of looking and recently we embarked on a look top see if this was still the fact, an in my opinion it is. Love that it hosted (only once in three years did it not work...and that was in the night for us) as you get modification automatically. We didn't need to purchase expensive software (one quote we had for $4,000) and it would NOT meet our needs today. Pros After looking at many online hosted solutions we chose this as it manages the Project/opportunity from the Quoting stage right to invoicing, it even dovetails nicely with our accounting software and has eliminated 90% of the need to duplicate data from a proposal / quote to the job in a management system to our accounting program. They have now a messaging system which means that we have ALL the relevant data and info in ONE place. The widget that sits on your desktop and tracks time is SOOO good and easy. Their customer service team is fast to respond to issues and seem genuine in wanting to solve things quickly. Run on any browser no need to find systems that have to run on differing platforms Cons Have found the odd we bug from time to time (but they did fix them up ASAP) There is still (but is happening apparently) no integration with a calendar which would make the scheduling of jobs easier for creative's and consultants to see and plan their day. Could have a more comprehensive CRM system... Review Source Response from ProActive Software April 8, 2010 Thanks for the awesome comments. Regarding calender integration - we're about to start that next week, so we'll soon have that one knocked off ;-) CS Charity S. Director of Sales and Marketing Computer & Network Security Used the software for: 2+ years ### "Proworkflow saves time! " July 19, 2018 5.0 Support is really great I once had a rep stay on the phone with me for over an hour trying to find a solution for us with an integrating software... not even their issue. Pros Everything seemlessly flow thru your work flow process eliminating double enrty work. Cons I wish it had a way for clients to sign off on quotes digitally. It would great if it had invoice templates as well, mirroring how the project and quote templates work. Review Source ST Shah T. Director Architecture & Planning Used the software for: 6-12 months ### "Packed with features IF you need them" January 10, 2017 4.0 ProWorkFlow is a great platform for anyone seeking a project tracking platform that integrates multiple parts of your sales and service delivery processes. On the upside, there is very little it can't do in terms of keeping track of sales, invoicing, tasks, deadlines and team communication; they've basically thought of everything. A solid solution for architects and consulting services (legal) that deliver time-based invoices over long project timelines. On the downside, the interface isn't as clean and pretty as others; a little like an excel spreadsheet surrounded by widgets. If you already have solutions you're happy with for invoicing (Xero/Paypal), communication (Slack) and data (GDrive/Dropbox) you will find yourself doubling up a lot and/or having to change the way you work in order to use just one platform. Pros Comprehensive features. Ability to set up complex templates for workflows. Cons The interface isn't as clean or graphic as I would like. I also don't like having to pay for features I don't use which made it expensive for me on a per user basis. Review Source LD Louise D. VA Director Executive Office Used the software for: 6-12 months ### "ProWorkFlow Review" July 19, 2018 4.0 I have tried out many different project management software and I have to say that ProWorkFlow is the best one that fits what we needed. It's so easy to see what tasks we have coming up, what we are overdue on and how many hours have been worked vs how many hours are allocated to a project. Pros One of the features that really drew me to ProWorkFlow is the ability to send messages to users and have the message attached to a task or project. The inbuilt timer is one of the best I have used. As a virtual assistant company, tracking time and conversations is really important. Cons The only thing that I don't like about ProWorkFlow is you don't have the ability to set custom available hours to staff. This makes it tricky to ensure we are not overloading our team. Review Source JG Jeremy G. Chief Technology Officer Marketing and Advertising Used the software for: 2+ years ### "Great project tracking software, albeit a bit pricey" July 24, 2018 5.0 Proworkflow was a great solution when we found it and started using 5 years ago. We've been a loyal customer and have varied from 4-7 users. It's great that you can add and remove people easily but it can be a costly investment. Although if it catches at least 1 hour of billable time a month, that would've been missed otherwise, it pays for itself. Pros Ease of tracking time, creating projects and tasks. Cons Cost seems high per person for a small agency really adds up. Review Source JJ John J. Construction Used the software for: 1-2 years ### "ProWorkFlow is easily my favorite PM software." December 29, 2017 5.0 Pros PWF is intuitive in its setup. On-boarding users is very simple. The VERY detailed way that admins can build templates for business procedures is great. This function doesn't require any real technical skill and can be implemented across all channels easily. Cons Customer Service is lacking. PWF is easy to trouble shoot, but the devs are not in North American time zone. Response is by email mostly. This shouldn't be a deal breaker. I would very much recommend it. I've only ever had one issue that did get resolved in 24hrs. Review Source CP CHUCK P. CREATIVE DIRECTOR Design Used the software for: 2+ years ### "SOME FEATURES THAT ARE CRITICAL" February 9, 2021 4.0 Good. It is not perfect and has gone through growing pains, but is stable and generally usable. Pros THE VISUAL TIME SHEET VIEW OF THE DAY IS CRITICAL FOR TIME TRACKING AND MANAGEMENT. Cons I wish the gant chart system was usable and able to export to share. Review Source Mindy S. Marketing Production Manager Financial Services Used the software for: 1-2 years ### "Prowork Flow really is an incredible tool" January 26, 2016 5.0 I've used Prowork Flow at three companies. It has been key to helping me establish processes that keep our teams running fast, effectively and with ease. Everyone finds it to be a useful and easy tool to use from clients to designer and writers. Pros \-Easy reporting -Incredible Dashboard -Ability for clients to request projects (this is HUGE) -Customer Service is top notch Cons I started with Prowork Flow several years ago and when it was starting there were some things that needed tweaks but they listened to their customers and have made the experience better and better. Review Source IM Isaac M. Creative Development Director Marketing and Advertising Used the software for: 2+ years ### "ProWorkflow does it all." July 18, 2018 4.0 Thanks to it's tracking, reporting and project management features, we estimate it saves each person up to 15 minutes per day. Multiply that by a large user base over the duration of the year and you've got yourself some pretty significant ROI. Pros The ability to customize for my team's very specific functions is the best part of ProWorflow. We have different divisions and teams serving varied company needs, all with their own unique workflow needs. ProWorkflow solved for them all. Cons It has so many options it would be great if you could turn those off you don't need (like invoice and billing, for instance). Review Source BC Ben C. Digital Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "ProWorkflow is an integral part of our business. It has allowed our team to be much more efficient." May 17, 2018 5.0 Pros The ability to create, track, and organize projects. We work with a lot of external clients, so ProWorkflow gives us the ability to stay on top of all of our projects and easily communicate with the client. Cons Sometimes attachments don't show up and our clients have to reattach them to the project, but other than that I can't think of any cons at the moment. Review Source Georgie H. SEO Consultant - Owner Internet Used the software for: 6-12 months ### "Let be Proworkflow" July 20, 2018 5.0 I have managed to stop using lots of spreadsheets. It has saved lots of time and things are more organised Pros Saves so much time and makes it easier for my staff Cons When you stop the timer it does not tell you which project you were timing. You have to check that before stoping the timer. Review Source SP Selena P. Owner Marketing and Advertising Used the software for: 2+ years ### "ProWorkflow Review" August 6, 2018 5.0 I'm not solving any real problems, this works just as good as my previous project management software. Honestly, I'd prob stop using it all together if it wasn't for all my projects being archived here for the last 3 years & it's a pain (speaking from experience) to transfer to something that works better for my needs. Pros The ease of entering projects and assigning to employees. Cons Inability to easily search for old project – the name or job number has to be exact, otherwise you're just scrolling through hundreds of files. I also don't like the ability to duplicate jobs if there's a duplicate order. Review Source James Paul M. Sales Manager Furniture Used the software for: Less than 6 months ### "Very easy, but powerful software - perfect for us ! " June 19, 2018 5.0 A comprehensive overview of all current jobs with % of overdue v upcoming Easy view of due dates Pros Easy to use Fantastic search function Dashboard overview is comprehensive and informative Task Templates are a lifesaver It is simple enough not to take up all your time but powerful enough to ensure all your information is stored and easily accessable Cons The only con (and it's not really a con) is that you have to sign in via a unique URL. It would be great if you could just sign in from the proworkflow main page. Like I said not a major issue just a very small con of a fantastic piece of software. Review Source Similar Products Featured