# Infor Point of Sale (POS) Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Infor Point of Sale (POS) Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/p/77250/Vivonet-POS/alternatives --- # Infor Point of Sale (POS) Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Infor Point of Sale (POS) ## What is Infor Point of Sale (POS)? Infor Point of Sale is a hospitality POS platform designed for restaurants, hotels, resorts, and casinos. It helps operators manage orders, payments, menus, and guest interactions across multiple outlets from a centralized system. The platform supports flexible service models including terminals, mobile devices, kiosks, and tableside ordering, allowing staff to serve guests anywhere on property. Centralized menu and pricing management enable operators to update items and promotions across locations in real time, improving operational consistency. Infor POS integrates with hospitality technologies such as property management systems, payments, and reporting tools to create a connected technology environment. With real-time analytics and scalable architecture, hospitality organizations can improve service speed, streamline food and beverage operations, and gain visibility into performance. ## What is Infor Point of Sale (POS) used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/) Overall rating Based on 22 user reviews Reviews sentiment Positive 77% Neutral 5% Negative 18% Starting price $99 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infor Point of Sale (POS)?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.infor.com&name=Infor Point of Sale \(POS\)) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infor Point of Sale (POS) 3.9 (22) VS. [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $99 Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (22) Ease Of Use 3.8 (711) Value For Money 3.5 (19) Value For Money 3.6 (664) Customer Service 3.6 (22) Customer Service 3.6 (686) ## Infor Point of Sale (POS) alternatives [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Highest Rated [4.8 (16)](https://www.capterra.com/p/2314/PrISM/reviews/) Starting price $5000.00 Per User, Per Month [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing Create, manage, and send invoices or bills to customers Cash Management Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Delivery Management Manage order deliveries until they are received by the customers Infor Point of Sale (POS) 31 features Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Manage order deliveries until they are received by the customers Track products that are for sale at a reduced price or part of coupon promotions Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Manage and support multiple locations Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants For retailers An order generated by a seller to a customer, containing details about products or services Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 3.7 (21) 3.7 Based on 21 reviews ## Pricing Value for money 3.5 (19) Basic $99.00 Per Month Value for money 3.5 (19) 3.5 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (22) 3.6 Based on 22 reviews ## User reviews Overall rating 3.9 Based on 22 reviews Filter by rating 5(8) 4(9) 3(1) 2(2) 1(2) Mentioned topic Sorted by most recent HW Heather W. Customer Service Manager Arts and Crafts ### "A nice, basic POS system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 2, 2020 I think that over all, it does everything you could ask of it. It feels a little simple, and doesn't run like a modern and elevated system, but it gets the job done in an easy enough manner. Pros It has plenty of features that make it an all-encompassing point of sale system. It had everything you need to get the job done. Cons It feels a bit dated and basic. It can be a bit complicated to use, and to teach. I wouldn't say it's very user friendly, but it does have a lot of handy aspects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sara G. Account Director Restaurants ### "Getting Better!" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 February 12, 2020 Took a long time to be 'heard' and have issues fixed. Support is improving Pros Cloud availability - accessible from any computer anytime Support is improving Cons Time waiting - EM is very slow, IH is very slow too, especially with Modifier work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA shawn a. owner Restaurants ### "New changes cause 2 hour wait time if you need any support." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 28, 2018 It went from one of the best companies to the worst in just over a year. Costing us huge by not fixing a problem and they never follow up we have to call and hold for 1.2 to 2 hours every day only to have to start all over with a new person and follow up the next day. There are no managers, no people in charge to help navigate this and we are slowly being buried by this. We are also really upsetting customers and losing sales since we can not redeem or load any gift cards because of settings that the card company needs them to deal with. Worst experience ever in 10 years of retail. Pros I liked that they charged us a lot of money for the hardware and now that we own it they will not service it. Our touch screen has lost sensitivity on the cash out button so the team has to find the tiny sensitive spot that is left to complete a sale. They say they will not service it and we have to buy a new one. Cons When you need any customer support it is a 1.5 to 2-hour wait. NEVER have I heard of something like this. We have been a loyal customer with a coffee chain and until 2018 this was not an issue. We have also asked them to incorporate the Ontario tax break. Its been over two weeks and we have logged 18 hours and 42 minutes of wait time to follow up with progress. To date nothing has been fixed so we have to pay the tax out of our price. I'm appalled. We also need them to talk to our gift card company at one of our locations to get cards back on line. Its been 11 days and 9 hours of us holding and they still have not helped get our gift cards integrated. Look into other competitors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bryan B. Business Analysist Retail ### "Don’t waste yiur time ir money with this app." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 26, 2018 Don’t wait your time or money with this app. Pros It allows favorites, but doesn’t work most of the time. Updates to IOS updates are extremely slow and the tax is nit updated. Cons It is most always down. Normally it is unusable because the updates are not available for the IOS updates and it takes months to get it resilved (4 months fir the iPhone 8). This time it is still unavailable due to it unable to connect to the tax table since January 2018 (3 months). The app is down more than it is usable. We are encouraging management to dump it and find something else. The customer service has been non responsive for the 3 months. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Angie C. ### "Very easy and friendly operating system for restaurant business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 7, 2017 Everything has been working good so far. The only thing is that we've asked if we can have the words on the customer receipt printed bigger, a lot of our customers said they can't read it because the words are too small, but the support team told us that it can not be fixed, because the size of words are set to be like that in the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG trina g. Admin. asst. Accounting ### "Sodexo / UNE Review for Vivonet POS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2017 The service was Effective, prompt, and helpful. It's easy to get assistance and most issues are solved and handled quickly. The wait time is very reasonable , and the help line tech's are courteous and knowledgeable. Pros Reliability and ease to the user Cons The over ring process, cashiers could easily process a sale transaction and than print the slip and write it up as an over ring to take the cash. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Penny P. Manager Restaurants ### "Outstanding and Quick Response Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 4, 2017 For about 6 weeks I was experiencing difficulties with a product supported by Vivonet. They had emailed me to follow-up and offer assistance. The next day as I was experiencing difficulty, i quickly emailed a reply for help and within a minute my phone was ringing and support was on the other end. That was fantastic and actually made my day. Pros I think its the ease to use and the forever updating and improving of your product. Cons I haven't watched a tutorial in quite some time because I found them monotoned. I will however try again when I have some time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Ed P. ### "Vivonet2017" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 3, 2017 A few years ago we had a lot of problems. This was both Vivonet and our school. We were able to work together and troubleshot the issues and come up with a solution. Since then our operation has been issue free. Great reports and ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EF Ed F. Multi Service Manager Hospital & Health Care ### "Vivonet /Halo Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 April 3, 2017 Stable platform but not user friendly for non savvy users. Cashier experience is ok but BOH Item Harmony with Managers has proven to be difficult to understand managing menu items and programming buttons for new users. Pros Recipe # Matching and searching, Scanning SKU's Cons Exporting, No Real Time programming, waiting over midnight to validate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LK Laxmi K. Supervisor Food & Beverages ### "Customers first.." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 3, 2017 I find Vivonet user's friendly and with very good customers care services. I can usually do all the information and reports pretty easily. Pros Simple and easy to use Cons Sometime its slow and doesn't update fast Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/77250/Vivonet-POS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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