KEY2ACT

Construction / Job Cost

3.5 / 5 5 reviews

Who Uses This Software?

Specialty Trades businesses


Average Ratings

5 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • KEY2ACT
  • www.key2act.com/
  • Founded 1995
  • United States

About Construction / Job Cost

KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for fi


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Construction / Job Cost Features

  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates
  • Bid Management
  • Billing & Invoicing
  • Building Product Database
  • Calculators
  • Change Orders
  • Contract Management
  • Cost Database
  • Customer Management
  • Job Costing
  • Price Data / Price Books
  • Project Management
  • Quote Management
  • Scheduling
  • Subcontractor Management
  • Takeoff
  • Bid Management
  • Billing & Invoicing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • Document / Photo Management
  • Incident Reporting
  • Job Costing
  • Job Scheduling
  • Lead Management
  • Permit Management
  • Residential
  • Selection Sheets
  • Subcontractor Management
  • Submittal Management
  • Supplier Management
  • Task Management
  • Timesheets
  • Warranty / Service Management
  • Bills of Material
  • Budgeting & Forecasting
  • Change Orders
  • Cost-to-Completion Tracking
  • Invoice Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Purchase Order Management
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

Construction / Job Cost Reviews

Integration of job cost module and MS Great Plains.

Nov 04, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Tightly integrates job modules to Great Plains as well as mobile products that are not part of the Microsoft GP package. Service packs, hot fixes and tiered support levels are fast and effective. This vendor works well with their client base.

Cons: This vendor has went through a few organizational changes in the past several years.

Recommendations to other buyers: Evaluate software to make sure it integrates tightly within your technology stack bust most of all make certain customer/client support is excellent. Look at support cost with the service provided. Every company has a different way to implement technology and customer service during and after an installation should be a key factor. Get a good feel for the service you will get when deciding on the product and vendor of choice.

two sides of the same coin for KEY2ACT

Oct 29, 2015
3/5
Overall
2 / 5
Ease of Use
3.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: KEY2ACT functionality for Job Cost Accounting and Field Service Managemernt is robust overall and it's integration with Dynamics GP is a plus.

Cons: KEY2ACT Consultants are a hit or a miss. you don't know if you have a good one until it is too late. Even though the functionality is overall robust it is still limit in addressing industry specific needs. These industry specific needs often require expensive customization with the product.

Recommendations to other buyers: Ask Industry specific questions and request a consultant to be on your demo and not just the sales person. Request a thorough discovery and analysis session in the beginning of the project not towards the end.

Easy to use!

Oct 29, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: The software is fairly intuitive and easy to use. We have had this product for over 8 years now and the employees at KEY2ACT are like family.

Cons: In most recent years, the software releases seemed to be rushed and while adding features, seemed to be to the detriment of other features. They have since been purchased by a company that has helped them to refocus the product - a major plus!

Recommendations to other buyers: The employees as Key2Act are very knowledgeable about their software. While no software will meet 100% of your needs, this one met >80% of ours.

KEY2ACT Job Cost Review

Oct 28, 2015
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Extremely
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Pros: Product works well for Percent of Completion calculations

Cons: The product is very inflexible - we can't change billing rates once an invoice is posted... on a cost plus job, we can change the billing amounts at invoice time...

Recommendations to other buyers: Review all features/functions before committing to a purchase

WennSoft Product Review

Feb 18, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: WennSoft is very dedicated to their clients. You are able to have dialog and influence on how they develop the product for end users.

Cons: Occasionally, it can be a challenge getting a resource for support. WennSoft has committed significant resources and money to eliminate this concern.

Recommendations to other buyers: You should focus on how the software works, and you can adapt your business processes to fit within the software out of the box or with some configuration. If you customize the software to fit your current processes, it is expensive to maintain and a challenge each time you upgrade.