Best For

OmniFund serves the B2B and B2C service, industrial, wholesale, construction, medical, financial services and banking.

Product Details

Payments as a Platform simplifies the payment process, creating a seamless experience for you and your customers. At the same time, we protect your company from fraud and provide the tools and support for PCI compliance, tokenization, and P2P encryption. As our customers grow, we grow with you. Partnering with OmniFund allows you to grow your business, accept payments the way your customer wants and do it with no overhead and no risk. Stay "Out of Scope" and "In Compliance" with OmniFund!

Contact Details

OmniFund

http://omnifund.com

Founded in 2006

Located in United States

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours

OmniFund Features

Billing Portal
Contact Database
Contingency Billing
Customizable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Payment Processing Services Integration
Receipt Printing
Recurring Billing
Signature Capture

OmniFund Reviews

Showing 5 of 86 reviews
Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.7/5
Kwame A.
Snr Business Analyst
Veterinary, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 8, 2018

“Omnifund, a simple way to manage your online payment collections”

OverallOur web-based application interfaces with Omnifund through APIs. Customer accounts are managed in our application and recurring credit card payments are set up and managed in Omnifund. Our application and Omnifund works seamlessly together thanks to the efficient Omnifund APIs.
ProsThe application is very simple and straight to the point. It allows users to achieve their goal of setting up a customer and collecting payment in few simple steps. User can easily edit a pending transaction and process immediately or add to a batch. The transaction reports are also very detailed displaying all required information about the transaction, and also grouping them under card types; transaction statuses; counts; etc.
ConsThe application does not allow user to cancel a transaction. A transaction can only be deleted which is not what user may want. When a transaction is deleted, all audit trail is lost which is not appropriate. It is necessary that user has the option to cancel a transaction and the transaction will remain in the transactions log with status of Cancelled. The notes field can also be used to capture the reason for the cancellation. Another issue is where the same transaction amount is refunded to the same customer at short intervals, the logs in Omnifund indicates that both transactions were processed successful but in actual fact only one transaction went through. This causes confusion between mechant and customer as Omnifund records indicates refund as successful but customer never received it.
Reviewer Source 
Source: Capterra
August 8, 2018
Lisa V.
Billing and Collections Coordinator
Accounting, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 3, 2018

“After learning how to use it I find it easy to navigate & does want we need if for currently.”

OverallOffering Auto pay or scheduled monthly payments to our clients with several options of payment has lowered our monthly statements, past due accounts and overall collections.
ProsTransactions are easy to schedule, adjust, process and locate in OmniFund. The fact that OmniFund sync's with Imagine Time is helpful especially if we need to void or refund a client. I can also monitor what others are processing thru Imagine Time as it happens and assure they did it correctly. I have found the new(er) Alert on the home screen to come in handy allowing me to immediately correct any ACH transaction's that have declined and avoid account and banking issues.
ConsI have no real Con's after learning the program. Unfortunately, after working with a concerned representative and understanding the exporting process we concluded due to our processing procedures and having multi users in our Imagine Time we are unable to use the exporting feature which for some could be really slick.

Vendor Response

By OmniFund on April 10, 2018
Hello Lisa. Thank you for the review and feedback. If there are any functions you need help with outside of your system's integration, please let us know. If there are any features you feel would be helpful to your system, Imagine Time may be able to help to implement these for you.
Reviewer Source 
Source: Capterra
April 3, 2018
Jenifer V.
Accountant
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 4, 2018

“The customer experience at Omnifund is excellent. They respond quickly to our needs and questions.”

ProsIt is user friendly. I like that the account numbers on our system are the same numbers used by Omnifund.
ConsI don't like that it shows refunds as a separate transaction. It would be great if you were able to look at a particular transaction and tell if it had been refunded or not. The biggest change I would like to see is that transactions don't get pended but returned. When they pend, you can't see that an attempt was made once it is corrected or deleted. Also, if pended transactions returned, it could be reported as returned and recorded as such through automated processes. A return code could be used that indicates it was pended versus an actual return. For example, X10 could be used after we have received an R10, meaning Omnifund previously reported that the transaction was not authorized so it wasn't processed.

Vendor Response

By OmniFund on April 10, 2018
Hi Jennifer. Thank you for the review and feedback. Some of your wish list is already in the works and some is already available through the APIs. We will be contacting you to go over everything.
Reviewer Source 
Source: Capterra
April 4, 2018
Karen A.
Accounts Receivable Manager
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
February 8, 2018

“Very user friendly. A system you can easily maneuver around in. ”

ProsI can easily refund and run credit cards in a timely fashion. I have to enter information in less fields compared to old system we used to have. There is a po field and a description field we can enter detailed information in to help customer match up receipts on their end. Credit Card Receipts are automatically emailed to customer, leaving you one less step you have to do. This software does not let you duplicate customer information when setting up a customer to run their credit card. Customer service has a quick response time. Via messenger or email, if you ever need to use them. System automatically batch's out at the end of the day.
ConsI can say the only thing I noticed and am sure there is a reason behind it is that we have to manually delete any expired credit card information in this system.
Reviewer Source 
Source: Capterra
February 8, 2018
Kwame A.
Business Analyst
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 3, 2019

“Simple way to manage your recurring payments”

OverallOmnifund is used to manage our monthly recurring credit card payments. It does the job cleanly, providing useful information in instances where the payment was declined. This helps our system to respond accordingly, whether to represent the declined payment or inform the customer.
ProsVery simple and intuitive UI requiring no user guide to get going. Most tasks can be completed easily with just a few mouse clicks. Support is excellent and they react on user feedback and implement solutions quickly.
ConsSorting on the Customers tab is not great, also the list displays only 10 records. An option to increase displayed records to 20 would be great. Also, ability to display customers added within a date range will help. Some label names are not very clear on what they are, for e.g. Account # which can refer to Merchant's customer account # or payment account number.
Reviewer Source 
Source: Capterra
July 3, 2019