--- title: "Fortis Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fortis Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/77341/fortis/" page_type: "product" language: "en" --- # Fortis Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fortis ## What is Fortis? Fortis delivers embedded payments and tailored commerce solutions for software platforms—and for businesses that need more from their billing and invoicing workflows. Fortis partners with software platforms to embed payments directly into billing and invoicing experiences, while also supporting B2B and service-based businesses that require flexible, end-to-end payment capabilities. Fortis helps streamline complex billing workflows, reduce manual processes, and accelerate time to payment. The Fortis platform supports omnichannel payments, advanced invoicing, and AR-focused workflows designed to automate receivables and improve cash flow. These capabilities support use cases across industries such as healthcare, hospitality, eCommerce, retail, field services, construction, and professional services. With powerful APIs and flexible integration options, Fortis enables software partners and businesses to scale billing and invoicing operations efficiently and support long-term growth. ## What is Fortis used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/) Top alternative Featured Overall rating Based on 119 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fortis?[Manage this product listing](https://www.g2.com/products/fortis/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fortis 4.6 (119) VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price Contact vendor Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (119) Ease Of Use 4.6 (26,641) Value For Money 4.4 (107) Value For Money 4.6 (20,480) Customer Service 4.6 (110) Customer Service 4.7 (20,738) ## Fortis alternatives [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,714)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/) [View all alternatives](https://www.capterra.com/p/77341/fortis/alternatives/) ## FAQs about Fortis Overview ### What problems does Fortis solve? Fortis solves slow, error-prone payment workflows by making ACH and credit card processing simple, fast, and easy to learn. It helps billing teams, front-desk staff, clinics, and finance operations reduce manual data entry, speed refunds and order processing, track transactions and receipts, and resolve issues quickly with responsive support. Answer based on 57 reviews Overview ### Which roles and teams benefit most from Fortis? Fortis is most used by office managers, owners, and executives who need oversight of payments, billing operations, and day-to-day administrative workflows. Finance teams such as controllers, bookkeepers, and accounts receivable staff rely on it to process transactions, reconcile accounts, and improve cash flow visibility. Answer based on 119 reviews Overview ### What company size and specific industries is Fortis built for? Fortis is designed for software platforms and B2B businesses that need embedded payments and commerce workflows, especially in AR, invoicing, and ERP environments. It suits companies of varying sizes that want to support payment processing and related business operations as they scale. Features and Usability ### What are the key features of Fortis? Fortis includes core payment features such as ACH payment processing, credit card processing, online payments, recurring billing, and payment links. Reviewers also focus on its customer database, receipt history, and reporting tools for tracking transactions. Differentiators include API integrations, billing portal access, alerts/notifications, and PCI-compliant card storage. Answer based on 37 reviews Limitations ### Does Fortis have a lot of bugs or technical issues? Fortis runs reliably for most teams and support often resolves technical issues quickly when problems appear. Many clinics and office staff describe stable daily use, easy troubleshooting, and responsive help. Some users still mention invoice glitches, slow page loads, compliance notices, or cases where support did not fully solve the problem. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does Fortis integrate with? Fortis integrates with ChiroHD and connects to commerce and business systems including Adobe Commerce, BigCommerce, Shopify, Microsoft 365, Acumatica Cloud ERP, NetSuite, Sage Intacct, Sage 100, Sage 300, and Sage X3. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Fortis offer? Fortis provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and setup guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does Fortis offer, and how do users rate the experience? Fortis offers a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, professional, and helpful, with quick problem resolution and useful guidance during setup. Some users mention occasional no-reply experiences and say the platform can be harder to navigate or learn for less routine tasks. Answer based on 28 reviews Features and Usability ### How easy is Fortis for payment processing? Fortis makes everyday payment processing simple and fast for many offices, clinics, and small business teams. Users often mention easy card entry, saved customer information, recurring payment setup, and clear transaction records. Some teams report login hassles, limited integrations, search difficulties, or slower ACH posting in certain workflows. Answer based on 31 reviews ## Features AI summary Based on 17,640 Billing and Invoicing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Fortis supports **Data Security** and **Online Payments**, giving businesses a way to protect transaction information and accept payments through digital channels. However, it does not offer **Mobile Access**. Instead, it includes other features that reviewers also rate as important, such as **Debit/Credit Card Processing** (**52%**) and **Mobile Payments** (**49%**), helping businesses handle card transactions and accept payments on the go while providing teams with more flexibility in how they collect revenue. Data Security 4.4 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 4.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 3.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Payment Processing 3.9 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions ACH Payment Processing 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Fortis 41 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Credit Card Processing: Accept and process credit card transactions - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Signature: Digitally sign online documents - Fraud Detection: Identify and prevent suspicious activity - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Card Reader: Hardware device connected to smartphones for processing payments - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.5 (118) 4.5 Based on 118 reviews ## Pricing Value for money 4.4 (107) ### Starting price Free trial not available Value for money 4.4 (107) 4.4 Based on 107 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (110) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (110) 4.6 Based on 110 reviews ## User reviews Overall rating 4.6 Based on 119 reviews Filter by rating 5(83) 4(29) 3(4) 2(0) 1(3) Mentioned topic Sorted by most recent DM Dr. Michael R. Owner Health, Wellness and Fitness ### "Great service and ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2025 My overall experience with Fortis has been great. From day one, I felt supported by a team that genuinely cares about its users and is committed to delivering a reliable payment solution. Anytime an issue arose—whether it was a question, technical hiccup, or billing concern—their responsiveness stood out. They were quick to address errors, take ownership, and provide clear solutions without making the process feel stressful or complicated. That level of accountability built trust and made me feel confident in the platform. While no system is perfect, Fortis consistently demonstrated a willingness to listen, correct problems, and improve the user experience, which ultimately made working with them a positive and worthwhile partnership. Pros What I appreciated most about Fortis was how seamlessly it integrated with the Genesis EHR platform. The implementation process was far easier than expected, which significantly reduced onboarding time and minimized disruption to our office workflow. Fortis seemed to understand the unique needs of chiropractic practices, providing clear guidance, intuitive setup steps, and responsive support throughout the process. Instead of spending hours troubleshooting or learning complicated systems, our team was able to adopt the platform quickly and confidently. This ease of implementation allowed us to focus on patient care rather than technical challenges, making Fortis a valuable addition to our operations. Cons The biggest drawback I experienced with Fortis was the lack of clarity around what I was actually paying for. Over time, I realized I was being charged for services and features that exceeded what I was using, yet there wasn’t a proactive system or point of contact checking in to ensure my plan still matched my needs. It felt like I was overspending without knowing it, which led to some frustration. However, once I discovered the discrepancy and brought it to their attention, the team was very willing to correct the issue and make things right, which I genuinely appreciated. Still, clearer communication and periodic account reviews would have prevented this from happening in the first place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2026 Thank you for sharing your experience. We’re glad Fortis integrated smoothly with Genesis EHR and that onboarding was quick and easy for your practice. We also appreciate your feedback on billing transparency and are continuing to improve proactive communication. We appreciate your feedback on billing transparency and are continuing to improve proactive communication. Thank you for your trust and partnership. JD John D. Chiropractor Health, Wellness and Fitness ### "Fortis For You?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2024 No real complaints. Any issues were resolved either via Fortis online or by figuring out on our own. Pros Fortis is easy to use and payments end up being processed daily in the evening. Cons Storing cards in their vault is easy for the first card, but it can get confusing if someone decides to use a different card on occasion. Lower fees would be nice too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD John D. Owner Sporting Goods ### "Hidden Fees" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 20, 2024 Fortis made zero effort to resolve my issue. Pros I did not like my experience with Fortis. Cons Fortis has hidden fees and not specifically described in the contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Lindsay K. Office manager Alternative Medicine ### "Great Integration with ChiroHD" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 13, 2024 Pros Super easy to learn and set up automatic payments. Great integrated system to use with ChiroHD Cons I have not experienced anything that I haven’t liked yet. Switched from [MyRezApp](https://www.capterra.com/p/144488/MyRezApp/) Reasons for choosing Fortis It was an option to be integrated with the EMR software that we chose. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Dan D. Manager Financial Services ### "Disappointed " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 18, 2023 They would not be my first choice when choosing a payment processor. After much due diligence there are a handful of others are that are more capable and have API integration. Pros We have no pros on this product except that the sales lady was fantastic. Other than that we can't comment on this aspect of the product. Cons Lack of customer service and flexibility after it was found that their product could not perform to the level that was promised prior to the contract being signed. We tried to reach out to fortis to resolve the issue but came across roadblocks that prevented us form using their product. Reasons for choosing Fortis I thought that they had good customer service but it was 24 -72 hours after purchase that they lacked in this area. The sales lady was amazing and went above and beyond to help but in the end we were not able to use the service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bruce S. Owner Sporting Goods ### "It worked good, until it didn't" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 29, 2023 It was great until It wasn't.I was associated with ShopKeep and ShopKeep payments. Shopkeep turned into Lightspeed and ShopKeep payments into FortisPay. They were bought together and nestled with an incentive to use payments combined with POS. Through all this it did what it was supposed to do and pretty well, aside from dozens of PCC compliance nagging when we just complied. Pros There was nothing to worry about but compliance and paying the bill. The when I sold the business, they got greedy, selfish and kept fees long past the close of business. Cons Now the two star part: I sold my business, cancelled with Lightspeed and was given a final bill. Now 7 months later I am still getting billed for FortisPay monthly service fees. I asked them to refund and they sent me a docusign to cancel the service. I told them I already did as the business owner. They refused to refund, multiple times, "Unfortunately, we will not be able to refund the fees." You would think with zero transactions for 7 months, a company with any sort of moral spine or customer service bone in their DNA would notify such customers and check up and say hey, we wondered why you are no longer processing $200,000 a month, is there anything we can do to help?Now I get to leave a few reviews for them in my disappointment. Mrs. \[sensitive content hidden\], I am sorry you have a company like this to take advantage of companies they no longer provide a service for. I kid you not, I could put a stop payment on my account and they would probably send me a collection letter after a month. I have seen this in other reviews as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Heidi B. Office Manager Health, Wellness and Fitness ### "Easy and user friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 14, 2023 Pros Easily integrates with our software. Items are neatly organized within the patient's "Fortis Contact" section (past transactions, cards, recurring billings, invoices).Reports are easily accessible and detailed. Cons The window that opens in our software is tiny..and the "help" chat icon often overlaps the area we need to click for processing. The window doesn't close after processing a payment, which can leave uncertainty with staff if the payment processed or not. Switched from [Progress OpenEdge](https://www.capterra.com/p/241738/OpenEdge/) Software change. Alternatives considered [Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/) Reasons for choosing Fortis Cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Melissa W. Owner/Chiro Hospital & Health Care ### "The only payment processing you need! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2022 Pros It’s easy to use, affordable, and has every feature you need. Cons Nothing I can think of right now. I have had a great experience so far Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) I opened my own office Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 9, 2022 Thanks so much for the review! The Fortis team is happy to help your business in any way possible. AR Adele R. Accounting Manager Environmental Services ### "OmniFund Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 4, 2021 Pros The OmniFund software is very easy to use for processing payments. Cons There is nothing that I like least about the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 7, 2021 We are delighted you have had such a good experience with our platform! Visit our Support site if you should ever need assistance: support.gotobilling.com. AD Amelia D. Patient Benefits Hospital & Health Care ### "Quality system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2021 I enjoy using omni fund. I think the software does exactly what it needs to do with little issue. I recommend it highly to any other clinics I come in contact with. Pros The software makes it easy to search for customers and enter new billing information. Cons Creating a transaction can sometimes be tedious and printing receipts always needs to be doubled. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/77341/fortis/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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