SAP

SAP SuccessFactors


4.5 / 5
22 reviews


Average Ratings

22 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About SAP SuccessFactors

The SAP SuccessFactors solution is a complete and integrated human capital management solution. SAP SuccessFactors gives organizations in all industries the tools needed to manage their most important asset: people. The solution equips executives, HR professionals, and line managers to hire the best talent, as well as train and cultivate the skills of their workforce.


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SAP SuccessFactors Reviews Recently Reviewed!


SAP Human Capital Management

Dec 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Cons: Training and SOX deployment is bit difficult

Overall: The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.

Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.

Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.

Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.

Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.

Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Executive-HR

Jun 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, moral and motivation, culture and attitude development, performance appraisal and quality management issues)

? Ensuring compliance of SOPs and company policies.

? Responsible to introduce new HR initiatives viz. linking pay to performance, reward and recognition policy etc.

? Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to Management.

? Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team.

? Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care.

? Develop and Maintain healthy relation with Govt. and Non Govt. Organizations for better and fast functioning of organization.

? Plan for employee's performance appraisal; develop tools for appraisal, job evaluation and development.

? Be a point of contact for all Line Manager/Candidate Queries.

? Maintaining the entire MIS of the employees engaged at resort

A cloud based HCM tool that enables manager self service with an easy to use tool.

Aug 15, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The system is very easy to use and managing data via portlets is extremely intuitive. The system also allows managers to take actions therefore offering manager self-service.

Cons: Quarterly releases which delays fixes and new features based on company's agenda not the clients. Customer support at times is very slow to solve complex issues.

Overall: The best part about it is that you can track everything in regard to activities in the system. This allowed you to report on different programs and initiatives and reduces data inconsistencies.

Capterra loader

SAP is a very powerful ERP system but must be for smart people to be able to fully functionality

May 27, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Cons: Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Overall: We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

SAP HCM

Sep 03, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Talent management analytics: which allows for employee skill/qualification analysis;

Cons: The learning curve of usability is a bit steep, although when you get the hang of it you won't believe how effective this software is.

Overall: Payroll and Legal Reporting is near perfection, although with challenges (at least PT Location has challenges on the legal report side. All the HR information is gathered in one place, which allows for reporting and analytics to be deep and accurate.

Good functionality, challenging to implement

Aug 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is highly functional from a HCM perspective and provides users with great analytics for the purpose of ongoing organizational metrics in the areas of recruitment, talent management, compensation.

Cons: The implementation was challenging in that upgrades would be pushed through without notice and as a result, the system would not function as it had been programmed initially. Customer service was decent, but troubleshooting technical issues and identifying the system error sources was difficult.

Overall: Overall, the SAP HCM software is great and is highly sophisticated when it comes to advanced reporting and metrics. The program, initially, is not the most user-friendly, however once users become proficient, it's a highly advanced and multi-functional system which I would recommend.

Capterra loader

A super program for the management of human resources, the truth is that it is very good

May 24, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the SAP program is very powerful, for the administrative area of a company, it has many modules to manage human capital, finances, processes, planning and many more, I liked the program a lot even though it was difficult for me to learn and adapt

Cons: It took me a long time to learn how to use the program since there were details with the servers in the company that uses it, but that is something internal, otherwise I can say that it is worth using SAP in companies even though their license is expensive

Overall: I learned to use the program and manage it a bit, with the help of technical personnel I knew its internal structure, but it is not my competence

Capterra loader

Excellent application for the management of payroll of employees simplifying their processes

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very complete SAP package tool for managing personnel, adding valuable information and reducing associated costs. Even all the information can be hung in the cloud, being available at any time and place

Cons: In order to enjoy the advantages offered by the SAP Human Capita Management tool, it is necessary to have an internet speed for the transfer of files to the cloud and that happens a lot in our country.

Overall: Recommended the use of Core for the personnel management offered by SAP for a greater experience and understanding of its scope

Capterra loader

Easy to use

Apr 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Helps in the areas of planning, developing and implementation of HR strategy. Makes easy keeping track of the work. I like the integration with other SAP solutions.

Cons: Not too intuitive needs some training to really get the grasp of it. Other than that it serves its function really well.

Capterra loader

the program is very advanced and very friendly

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the platform is very good.

adapts to the needs of the company

indicates immediate response when a report is requested

Cons: not all the sap system is translated into Spanish

high cost of buying and implementing the program.

Overall: excellent benefits despite its cost, provides control and organization

Better than the old-school SAP

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have been working with SAP for years and this software is definitely a step up in their products!

Cons: The layout and overall design of the software could be much more appealing.

Overall: I worked through testing phases with a thriving private business to help implement SAP SuccessFactors.

Neutral neither liked or hated it

Nov 04, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: What I liked was how everything flowed from my work's desktop version into the app. What else I liked was being able to access without needing VPN or excessive background security. This is a good software for being able to complete training or general hr activities/requirements

Cons: What I didn't like was it is clunky. It doesn't always allow activities and trainings to happen on the app and requires the desktop login

For smaller companies it can be a pricy way to get your hr done. It is also time consuming to get training and tasks done

What I would suggest is a more simple layout.

Capterra loader

Software specialized in workforce planning

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The tool provides important information of the human resource that allows to realize a strategic planning of the labor force allowing to optimize the taking of decisions

Cons: A disadvantage not attributable to SAP software is not having a good broadband internet that facilitates the transfer of information between computers and finally, between users

Overall: It satisfies the needs of any company in terms of human resource planning, optimizes the expenditure plan, vacations and the relationship of the administrative staff

Capterra loader

Used to create Purchase Orders for contractors

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What i like most about this tool is that it was a very effective tool to use to keep track of the data that you input into the system.

Cons: What I liked least about the tool is that it was very complicated to get to know. The buttons are had to identify and labels are very small.

Capterra loader

Success Factors Review

Nov 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very user-friendly. It has a clean dashboard with a to-do list. It's great for setting goals and performance reviews; it provides a nice timeline and lets you know exactly which stage it's in.

Cons: I think the overall design and layout of the software could use some improvement.

Overall: We use it for performance reviews and PTO request/tracking.

Capterra loader

In a financial institution where they worked they had this tool to facilitate the requests

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very useful tool for automated human resources processes for a large organization as it is self-managed by its employees

Cons: It is a very expensive tool for small businesses or with a significant number of employees there are other similar software

Overall: Excellent for negotiations with RRHH

Capterra loader

Analisys SAP

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: An excellent support tool for businesses in the area of human resources, for the implementation of strategic plans. Take advantage of adminsitracion and engineering resource. It allows to have the information in any place thanks to that it is lodged in the cloud

Cons: Something complicated for the configuration, you have to train personnel for that. It has some errors, but every time the system is being improved

Capterra loader

Complex application of great utility for the development and operation of the business process

Jul 10, 2018
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is a standard application that is used worldwide.

The application has many modules that allow solutions to handle the needs of the client.

Cons: It is a complex application and requires a lot of business understanding.

Requires a license and it is very expensive to implement.

SAP Human Capital Management Review

Jul 03, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: SAP HCM is a very powerful tool in terms of managing your workforce. It's best feature is the payroll run.

Cons: The initial pain of setting this up takes up a lot of time and resources. Also, the SAP license is quite pricy.

SAP knows HCM!

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.

Cons: Customer support could be better!

Overall: Project Manager implementing SAP SF and Hana Cloud Platform products for over three years. SAP owns the HCM landscape and provides fully integrated user-friendly solutions.

Recommendations to other buyers: Great HCM solutions.

SAP HCM - Review

Dec 13, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Comments: I have been working on SAP HCM for 6-8 years. SAP HCM is the best for HR activities - for multiple reasons - being robust, seamless integration with other SAP solutions for example: SAP Finance.

SAP not up with competition

Jan 24, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Value for Money

Comments: For the name recognition SAP has, the overall quality, stability, and ease of use leaves a lot to desire. Needs to come up to par with competition