# SAP Business Network Supply Chain Collaboration Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SAP Business Network Supply Chain Collaboration Software - reviews, pricing plans, popular comparisons to other Collaboration products and more.

Source: https://www.capterra.com/p/77378/SAP-SRM/pricing

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# 

 SAP Business Network Supply Chain Collaboration Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SAP Business Network Supply Chain Collaboration

## What is SAP Business Network Supply Chain Collaboration?

SAP Ariba Supply Chain Collaboration (formerly SAP SRM) provides strategic value through the management of multiple tiers of contract manufacturers and suppliers

## What is SAP Business Network Supply Chain Collaboration used for?

[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Procurement](https://www.capterra.com/procurement-software/)

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

85%

Neutral

12%

Negative

3%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SAP Business Network Supply Chain Collaboration

4.2 (33)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (33)

Ease Of Use

4.0 (1,082)

Value For Money

3.9 (26)

Value For Money

3.8 (844)

Customer Service

3.5 (27)

Customer Service

3.8 (1,012)

## SAP Business Network Supply Chain Collaboration alternatives

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (504)](https://www.capterra.com/p/78431/inFlow-Inventory/reviews/)

Starting price

$186.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/77378/SAP-SRM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Supplier Management

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage all supplier data and operations

Catalog Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Delivery Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage order deliveries until they are received by the customers

Inventory Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Invoice Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

SAP Business Network Supply Chain Collaboration 8 features

Application programming interface that allows for integration with other systems/databases

Create and manage digital catalog of products/services with their details, specifications, and price

Manage order deliveries until they are received by the customers

Track and manage inventory levels to maintain proper supply

Creation, processing, verification, and execution of invoices till the payment is made

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Manage all supplier data and operations

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Features

4.1 (32)

4.1

Based on 32 reviews

## Pricing

Value for money

3.9 (26)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.9 (26)

3.9

Based on 26 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.5 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (27)

3.5

Based on 27 reviews

## User reviews

Overall rating

4.2

Based on 33 reviews

Filter by rating

5(11)

4(17)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Jennifer H.

Sales Manager

Chemicals

### "Good multi-use software program"

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

December 15, 2025

I am on the commercial team, and use it for pricing, customer information, orders, and sales reports. It's great to be able to get all of this different information from one program rather than log into several to get the same information.

Pros

It integrates finance, sales, supply chain and shipping in one program. Instead of having to use several different programs, you can get all you need in one.

Cons

SAP is Microsoft-Access-based, which means it is not particularly user friendly. You really need to know what to click on to make this work for you.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

production manager

Plastics

### "mostly a great program,"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 17, 2024

Pros

been working on getting the invoices to transfer smooth;y

Cons

not the easest to navigate for the payments revieced

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NW

Nancy W.

Office Administrator

Industrial Automation

### "Ariba use 2022"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

December 20, 2022

user friendly ...all information at your fingertips

Pros

Ease of Purchase Order creation, receiving and submission of Purchase Order.

Cons

Using the correct account code combinations to create PO.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Pauline P.

Admin

Construction

### "This Program Needs an Overhaul"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

November 18, 2022

There support is very lacking and slow

Pros

There is nothing that I like about this software program, the only reason we use it is at times our customers require us to.

Cons

This whole program needs an overhaul. Slow response, difficult to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Tech Lead

Information Technology and Services

### "Reduced your inventory and improved supplier collaboration"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 10, 2022

Pros

Wide variety of authorised suppliers to choose from, Better collaboration with suppliers and quote making got easy.

Cons

User interface is one thing I don't like with SAP applications those are not that appealing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Archit G.

Senior Solution Specialist

Information Technology and Services

### "Inventory Management made east"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 18, 2022

Pros

It has world class inventory management features, running reports is easy, help in auditing and compliance activities.

Cons

I wish it to be more intuitive, lot of manual work is required to keep the records up to date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Ajay A.

VP Marketing

Financial Services

### "Ariba for efficient Supplier Payment & Ordering Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2021

My overall experience was good with the product. Recommend for replacing manual ordering process

Pros

Reports, cataloging, approval cycle and reduction in time

Cons

Scanning and uploading of documents was a tedious job

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Engineer

Accounting

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 14, 2021

Pros

Dynamic product that easily links and exports reports to other existing systems.

Cons

Limited documentation available online for troubleshooting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Maintenance Planner

Food Production

### "SAP SRM Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 10, 2020

Overall I would recommend SAP SRM as it makes it easy to manage vendors and process orders.

Pros

This software integrates well with other SAP products and is similar in layouts so is easy to pick up.

Cons

One thing with SAP SRM is that it takes a while to set up your profile and save the vendors that you use most often.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Burak C.

Accounts Payable Analyst

Consumer Goods

### "All Integrated, All in One"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 23, 2020

Pros

SAP SRM gives you vendor master data as well as vendor behaviour and forecasting vendor buying and paying behavour. Easily integrates with other SAP products and updates real time. Also usable by purchasing and supply planning departments in vendor contracts such as terms, discounts, and pricings.

Cons

SAP products are always hard to master and seting up a new profile takes time. Cannot be used in mobile, only desktop computer is needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/77378/SAP-SRM/reviews/)

Popular comparisons

[Fishbowl vs SAP Business Network Supply Chain Collaboration](https://www.capterra.com/compare/77378-123794/SAP-SRM-vs-Fishbowl) 

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