SAP SRM Ratings

Overall
4.5/5
Ease of Use
4/5
Customer Service
3/5

About SAP SRM

The SAP Supplier Relationship Management application (SAP SRM) provides strategic value through sustainable cost savings, contract compliance, and quick time-to-value. Companies are equipped with tools to drive superior results through an end-to-end source-to-pay process. Activities such as spend analysis, category management, requisitioning, sourcing, operational contracts, invoicing, and supplier management are part of an integrated platform. Learn more about SAP SRM

Showing Most Helpful

Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Environmental Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 6, 2019

“SAP SRM Eprocurement Solution”

OverallThis was a big step for our company as it reduced the paper work involved and the procure to pay process was more smooth and the use of shopping carts provides a better way of tracking progress of procurement
ProsIntegrates very well with existing SAP ERP and improves customer relationship with the company. The model of interaction of buyer side and seller side is a great step towards improving workflows. No extra licenses are required for users making it cost effective on a large scale.
ConsNeeds intensive training especially for people with no experience with using SAP systems. Customer support will be dependent on your knowledge of the issues or you may be dependent on a consultant.
Reviewer Source 
Source: Capterra
February 6, 2019
Verified Reviewer
Education Management, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 28, 2019

“Quality ordering system ”

OverallFrom an approver standpoint, users are quickly notified via email and can easily click a few buttons to move forward.
ProsThe software is integrated well with SAP and ESS which makes it simple and easy for user to order items and understand how to order these items
ConsFunctionality is dependent upon procurement contracts with vendors offering cloud-based ordering with cost benefit and sourcing savings
Reviewer Source 
Source: Capterra
January 28, 2019
Verified Reviewer
Higher Education, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
January 28, 2019

“SAP ”

ProsThe standardization of the software in most companies help to understand and master this application. The simple interface and the ability to customize is a huge plus.
ConsWe need more training videos or guides to help master the software.
Reviewer Source 
Source: Capterra
January 28, 2019
Shraddha Ajit M.
Manager HR
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
May 31, 2018

“Very nice, easy to use and execute”

ProsIts a very nice software which makes ones working easy and smooth. The process flow is simple and also the data saving feature is a real good feature.
ConsIts one of its kind of software, the process makes it more simpler to use and one gets use to it in a few days of working on it.
Reviewer Source 
Source: Capterra
May 31, 2018
Verified Reviewer
Automotive, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 28, 2018

“Favourable choice”

ProsCentralized sourcing and catalog models are good
ConsInternal and customised configurations make the software a pain sometimes.
Reviewer Source 
Source: Capterra
October 28, 2018
Avatar Image
Luis Carlos R.
Supervisor de relaciones laborales
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
2/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
June 25, 2018

“It's a good application to generate buy orders.”

OverallI've made a lot of buying through this application giving good results and leaving tracks of the process.
Pros- It has a providers backup that helps you find providers registered without having code. - You just need 1 explanation to understand SRM buying process.
Cons- In my company it's configured to have a lot of approval levels, so it takes too many time to finish a buying process.
Reviewer Source 
Source: Capterra
June 25, 2018