# SAP Business Network Supply Chain Collaboration Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SAP Business Network Supply Chain Collaboration the right Collaboration solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/77378/SAP-SRM/reviews

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SAP Business Network Supply Chain Collaboration

4.2 (33)

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Last updated March 13th, 2026

# Reviews of SAP Business Network Supply Chain Collaboration

Ease of use

3.6

Customer Service

3.5

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Burak C.  
Accounts Payable Analyst  
Consumer Goods  
Used the software for: 2+ years

### "All Integrated, All in One"

May 23, 2020

5.0

Pros

SAP SRM gives you vendor master data as well as vendor behaviour and forecasting vendor buying and paying behavour. Easily integrates with other SAP products and updates real time. Also usable by purchasing and supply planning departments in vendor contracts such as terms, discounts, and pricings.

Cons

SAP products are always hard to master and seting up a new profile takes time. Cannot be used in mobile, only desktop computer is needed.

Review Source

Jennifer H.  
Sales Manager  
Chemicals  
Used the software for: 2+ years

### "Good multi-use software program"

December 15, 2025

4.0

I am on the commercial team, and use it for pricing, customer information, orders, and sales reports. It's great to be able to get all of this different information from one program rather than log into several to get the same information.

Pros

It integrates finance, sales, supply chain and shipping in one program. Instead of having to use several different programs, you can get all you need in one.

Cons

SAP is Microsoft-Access-based, which means it is not particularly user friendly. You really need to know what to click on to make this work for you.

Review Source

NW

Nancy W.  
Office Administrator  
Industrial Automation  
Used the software for: 2+ years

### "Ariba use 2022"

December 20, 2022

3.0

user friendly ...all information at your fingertips

Pros

Ease of Purchase Order creation, receiving and submission of Purchase Order.

Cons

Using the correct account code combinations to create PO.

Review Source

VR

Verified Reviewer  
production manager  
Plastics  
Used the software for: 6-12 months

### "mostly a great program,"

May 17, 2024

5.0

Pros

been working on getting the invoices to transfer smooth;y

Cons

not the easest to navigate for the payments revieced

Review Source

VR

Verified Reviewer  
ICT Officer SAP SRM  
Environmental Services  
Used the software for: 1-2 years

### "SAP SRM Eprocurement Solution"

February 7, 2019

4.0

This was a big step for our company as it reduced the paper work involved and the procure to pay process was more smooth and the use of shopping carts provides a better way of tracking progress of procurement

Pros

Integrates very well with existing SAP ERP and improves customer relationship with the company. The model of interaction of buyer side and seller side is a great step towards improving workflows. No extra licenses are required for users making it cost effective on a large scale.

Cons

Needs intensive training especially for people with no experience with using SAP systems. Customer support will be dependent on your knowledge of the issues or you may be dependent on a consultant.

Review Source

VR

Verified Reviewer  
Buyer  
Higher Education  
Used the software for: 2+ years

### "SAP "

January 29, 2019

4.0

Pros

The standardization of the software in most companies help to understand and master this application. The simple interface and the ability to customize is a huge plus.

Cons

We need more training videos or guides to help master the software.

Review Source

Caitlynn D.  
Staff Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "SAP is a great way to function in a large corporation"

November 7, 2017

5.0

All the features are excellent and stay up to date

Pros

I love being able to manage our supply inventory in an organized fashion and the ability to share information with other employees.

Review Source

VR

Verified Reviewer  
Maintenance Planner  
Food Production  
Used the software for: 1-2 years

### "SAP SRM Review"

July 10, 2020

5.0

Overall I would recommend SAP SRM as it makes it easy to manage vendors and process orders.

Pros

This software integrates well with other SAP products and is similar in layouts so is easy to pick up.

Cons

One thing with SAP SRM is that it takes a while to set up your profile and save the vendors that you use most often.

Review Source

VR

Verified Reviewer  
Software Engineer  
Accounting  
Used the software for: 2+ years

### "Easy to use"

February 14, 2021

5.0

Pros

Dynamic product that easily links and exports reports to other existing systems.

Cons

Limited documentation available online for troubleshooting.

Review Source

VR

Verified Reviewer  
Tech Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Reduced your inventory and improved supplier collaboration"

November 10, 2022

4.0

Pros

Wide variety of authorised suppliers to choose from, Better collaboration with suppliers and quote making got easy.

Cons

User interface is one thing I don't like with SAP applications those are not that appealing.

Review Source

BC

Buck C.  
  
  
Used the software for:

### "Well done great product"

February 6, 2017

3.0

Ease of use simple to find and review products as well as part numbers when surching for multiple equipment

Review Source

AA

Ajay A.  
VP Marketing  
Financial Services  
Used the software for: 1-2 years

### "Ariba for efficient Supplier Payment & Ordering Management"

October 17, 2021

5.0

My overall experience was good with the product. Recommend for replacing manual ordering process

Pros

Reports, cataloging, approval cycle and reduction in time

Cons

Scanning and uploading of documents was a tedious job

Review Source

VR

Verified Reviewer  
Accountant  
Education Management  
Used the software for: 2+ years

### "Quality ordering system "

January 28, 2019

5.0

From an approver standpoint, users are quickly notified via email and can easily click a few buttons to move forward.

Pros

The software is integrated well with SAP and ESS which makes it simple and easy for user to order items and understand how to order these items

Cons

Functionality is dependent upon procurement contracts with vendors offering cloud-based ordering with cost benefit and sourcing savings

Review Source

AG

Archit G.  
Senior Solution Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Inventory Management made east"

August 18, 2022

4.0

Pros

It has world class inventory management features, running reports is easy, help in auditing and compliance activities.

Cons

I wish it to be more intuitive, lot of manual work is required to keep the records up to date.

Review Source

AA

Andrey A.  
Supply Planner  
Medical Devices  
Used the software for: 6-12 months

### "Integration for all the company"

February 4, 2020

5.0

Pros

In my short time using SAP this has been an excellent tool that connects the supply chain network from either the supplier or the plant to the customer. Great flexibility to adapt to the different changes on a daily basis. Really intuitive tool which one you learn every day something new.

Cons

Short session time, some times you have a call or something to do out of SAP and then when you back your session is closed.

Review Source

KB

Keith B.  
Mental Health  
  
Used the software for: 1-2 years

### "Very well know dynamic product, just very pricey"

November 14, 2017

4.0

Pros

This is a great product because of all the features it has, the abilities, and what you can do to export with it.

Cons

Like any SAP, this is very expensive. You get what you pay for, but at times a small business will have difficulties justifying the cost.

Review Source

VR

Verified Reviewer  
Executive Director  
  
Used the software for: Less than 6 months

### "Great SCM Software but its not the easiest way. Like other SAP family products"

December 17, 2017

4.0

Unfortunately I left the company where I learned how to use this software, but The Management of the Supply Chain was very easy with some few clicks all the process around.

Pros

As all SAP products you will have all the control, on real time of your processes and company. This software will inform to all processes stages what to do, Purchasing, Loading, Shipping. Once you get over the learning curve, you will not want to use another software

Cons

It´s a expensive software not affordable for small companies or Industries. It´s not a friendly user software for beginners, you have to have some computer skills. It´s easibility depends of how the user will parametrize your process. The learning curve is a little bit long.

Review Source

VR

Verified Reviewer  
Lead Buyer  
Automotive  
Used the software for: 1-2 years

### "Favourable choice"

October 28, 2018

5.0

Pros

Centralized sourcing and catalog models are good

Cons

Internal and customised configurations make the software a pain sometimes.

Review Source

Luis Carlos R.  
Supervisor de relaciones laborales  
  
Used the software for: 1-2 years

### "It's a good application to generate buy orders."

June 25, 2018

4.0

I've made a lot of buying through this application giving good results and leaving tracks of the process.

Pros

\- It has a providers backup that helps you find providers registered without having code. - You just need 1 explanation to understand SRM buying process.

Cons

\- In my company it's configured to have a lot of approval levels, so it takes too many time to finish a buying process.

Review Source

SAM

Shraddha Ajit M.  
Manager HR  
  
Used the software for: 2+ years

### "Very nice, easy to use and execute"

May 31, 2018

4.0

Pros

Its a very nice software which makes ones working easy and smooth. The process flow is simple and also the data saving feature is a real good feature.

Cons

Its one of its kind of software, the process makes it more simpler to use and one gets use to it in a few days of working on it.

Review Source

RG

Rohit G.  
Student  
Education Management  
Used the software for: 2+ years

### "Supplier Portal"

February 20, 2020

4.0

Information sharing with vendors is being achieved through SAP-SRM

Pros

I like the fact that it's connected with your own ERP system so real-time information can be shared with vendor partners from the SAP system. I personally shared MM module data.

Cons

While it's very useful software, the interface is outdated. The information flow from SAP-ERP to SRM often gets stuck. Usage is not very intuitive.

Review Source

PP

Pauline P.  
Admin  
Construction  
Used the software for: 6-12 months

### "This Program Needs an Overhaul"

November 18, 2022

2.0

There support is very lacking and slow

Pros

There is nothing that I like about this software program, the only reason we use it is at times our customers require us to.

Cons

This whole program needs an overhaul. Slow response, difficult to use.

Review Source

DA

Donald A.  
  
  
Used the software for:

### "SAP In Our Workplace"

April 5, 2017

5.0

Continental Corporation Worldwide uses SAP in our facilities for everthing from Warehouse Management to Production Planning and Financials. We are very impressed with all of SAP functionality and look forward to working with this software in the years to come.

Review Source

JM

Jeff M.  
  
  
Used the software for:

### "SAP Review"

April 3, 2017

4.0

I am not a power user of SAP. The functions I use had to be created custom. I have found that whenever I have a special need, it takes time to be created. For basic meeting our business needs, the system is very good.

Review Source

KW

Kevin W.  
  
  
Used the software for:

### "SAP Supply Chain Management"

April 5, 2017

4.0

This program has a ton of features to help with supply chain management. MRP function is one of the best I have used. It takes some learning to get all of the functions down but once you do the program runs flawlessly.

Review Source

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