--- title: "SAP Business ByDesign Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SAP Business ByDesign Software - reviews, pricing plans, popular comparisons to other Business Management products and more." source_url: "https://www.capterra.com/p/77379/SAP-Business-ByDesign/" page_type: "product" language: "en" --- # SAP Business ByDesign Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SAP Business ByDesign ## What is SAP Business ByDesign? SAP Business ByDesign is a complete and adaptable on-demand business solution designed to help your mid-market company compete and grow by using cloud-based ERP software. It delivers pre-built processes for everything from finance and sales to product management and purchasing on a single, unified solution; and connects every function across your company with proven best practices and in-depth analytics. ## What is SAP Business ByDesign used for? [Business Management](https://www.capterra.com/business-management-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Order Management](https://www.capterra.com/order-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 98 user reviews Reviews sentiment Positive 87% Neutral 10% Negative 3% Starting price $19 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Accounts Payable / 2026 - Enterprise Resource Planning / 2026 - Accounts Receivable / 2025 - Distribution / 2025 - Financial Management / 2025 - Financial Reporting / 2025 - Logistics / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SAP Business ByDesign?[Manage this product listing](https://www.g2.com/products/sap-business-bydesign/claim_requests/new?auto=true) Rating Breakdown 4.4 +− Features4.3 Value for Money4.1 Ease of Use4.0 Customer Service4.1 Rating Breakdown 4.4 Features4.3 Value for Money4.1 Ease of Use4.0 Customer Service4.1 ## SAP Business ByDesign Reviewers Verdict Updated September 2026 AI summary - SAP Business ByDesign fits mid-sized companies seeking a cloud-based ERP with integrated business modules. - Reviewers are positive about its scalability, accessible cloud integrations, and broad suite of business process modules. - It supports day-to-day operations by centralizing core functions and enabling growth without major IT overhead. - Reviewers note pain points like limited customization, a learning curve for new users, and an interface that feels dated to some. - It works best for organizations prioritizing unified operations and growth potential, but may be less suitable for those needing deep customization or rapid setup for smaller teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SAP Business ByDesign 4.4 (98) VS. [4.6 (6,112)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $19 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (98) Ease Of Use 4.5 (7,759) Value For Money 4.1 (87) Value For Money 4.3 (6,667) Customer Service 4.1 (87) Customer Service 4.4 (6,372) ## SAP Business ByDesign alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (3,325)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (2,069)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/77379/SAP-Business-ByDesign/alternatives/) ## FAQs about SAP Business ByDesign Overview ### Which roles and teams benefit most from SAP Business ByDesign? SAP Business ByDesign benefits finance teams, operations managers, procurement staff, and executives who need unified control over core business processes. Accountants and payables analysts use it for financial management, buyers and admin teams streamline purchasing and records, while managers and CEOs monitor performance, resources, and cross-functional operations. Answer based on 96 reviews Overview ### What company size and industries is SAP Business ByDesign built for? SAP Business ByDesign is built for small businesses first, with 51% of reviewers, and is most common in Information Technology and Services at 12%. It also serves enterprises at 30% and midsize businesses at 19%, with additional use in Computer Software at 11% and Automotive at 5%. Answer based on 97 reviews Features and Usability ### What are the key features of SAP Business ByDesign? SAP Business ByDesign includes core ERP features for financial accounting, accounts payable and accounts receivable, plus inventory management and procurement management. Its differentiators include real-time analytics, business intelligence, workflow management, and API-based integrations. Reviewers also often mention its modular setup across CRM, project management, supply chain, and HR. Answer based on 28 reviews Pricing ### How much does it cost and what fees or limitations are included? SAP Business ByDesign starts at $19 per user/month for the Self-Service User plan. Core User costs $106 and Advanced User costs $192 per user/month. Add-ons include Localization Version for $857/month, Additional Test Tenant for $1,125/month, and Additional Productive Tenant for $1,220/month. A free trial is available. Answer based on 9 reviews Integrations ### How well does SAP Business ByDesign handle cloud integrations? SAP Business ByDesign supports cloud access and system connectivity well for companies that need a web-based ERP. Many operations, finance, and multi-country teams value anywhere access, live data, and integration with SAP and other business systems, though internet dependence and some setup issues can create limits for certain organizations. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does SAP Business ByDesign integrate with? SAP Business ByDesign integrates with Adobe Commerce for ecommerce, Google Drive for file storage, Microsoft Outlook for email and calendar workflows, Microsoft Word for document creation, SAP Concur for travel and expense management, and MOGO. These integrations cover core business functions across sales, documents, and finance. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on SAP Business ByDesign? SAP Business ByDesign offers a mixed onboarding experience. End users often learn core tasks with minimal training, and some teams find it easy to teach internally. New users, admins, and teams handling configuration or integrations usually need more time, expert guidance, and training support such as documentation, tutorials, and live sessions. Answer based on 20 reviews Getting Started and Support ### What customer support options does SAP Business ByDesign offer, and how do users rate the experience? SAP Business ByDesign offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as helpful overall, with good documentation and strong partner assistance, but some report slow responses, weak online help, and room for improvement during implementation and data migration. Answer based on 23 reviews Features and Usability ### How easy is SAP Business ByDesign to use? SAP Business ByDesign feels easy to learn for many teams, especially after initial setup and basic training. Small and midsize business users often like the intuitive workflows, clear step-by-step guidance, and mobile access, though some users find parts of the interface dated, complex, or slower when handling broader ERP tasks. Answer based on 28 reviews ## Features AI summary Based on 6,813 Business Management reviews Capterra reviewers highlight these as the features buyers focus on most when choosing business management software: - **Workflow Management** (**57%** of reviewers rated this feature as critical) - **Client Management** (**57%**) - **Task Management** (**55%**) SAP Business ByDesign supports **Workflow Management** and **Task Management**, giving teams a way to manage repeatable processes and keep work moving across daily responsibilities. However, it does not include **Client Management**. Instead, it offers other highly rated features, including **Mobile Access** (**57%**) and **Billing & Invoicing** (**55%**), which can help businesses stay connected on the go and manage financial transactions more efficiently, allowing teams to maintain visibility and handle core operations from one system. Workflow Management 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Task Management 4.6 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Mobile Access 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 4.6 (28) 89.29% of 28 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Inventory Management 4.8 (29) 82.76% of 29 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Financial Management 4.2 (24) 70.83% of 24 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization SAP Business ByDesign 166 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - BOM Creation: Create bills of materials - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consolidation/Roll-Up: Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Demand Forecasting: Forecast customer demand using historical insights and simulations - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - ERP integration: Integrate with existing ERP systems - Expense Management: Plan, pay and track business related expenses. - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Fleet Management: Management of commercial motor vehicles for work-related purposes - Forecasting: Form predictions based on past and present data/trends - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - General Ledger: Centralized accounting record which tracks all financial transactions - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Investment Management: Manage and handle financial assets as well as other investments. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Kitting: Group and package individual but related items as one package set - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Currency: Manage and handle various international currencies - Multi-Department/Project: Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Production Management: Manage the end-to-end production process for manufacturing operations - Production Tracking: Track the production of materials and items over certain periods or seasons - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Project Accounting: Manage and track financials on a project-to-project basis - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Referral Tracking: Log and store the source of contacts/leads - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Reporting: Allow users to create their own reports and financial statements - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Management: Manage and track orders being shipped to customers - SKU/UPC Codes: Internal and external product tracking codes - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Training Management: Track employee/learner's progression through training programs - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Transportation Management: Organize and track the physical movement of goods from one location to another - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (98) 4.3 Based on 98 reviews ## Pricing Value for money 4.1 (87) Free Trial [View pricing plan details](https://www.capterra.com/p/77379/SAP-Business-ByDesign/pricing/) Self-Service User $19.00 Per User,Per Month It includes: - Basic Approval Tasks - Purchasing - Service Confirmation - Time and Expense Reporting - Travel Management Core User $106.00 Per User,Per Month It includes: - Customer Relationship Management - Project Management - Purchasing - Supply Chain Management Advanced User $192.00 Per User,Per Month It includes: - Ability to Create Reports - Access to Business Configurations - Application of User Management - Creation of Business Analytics - Simplified Administration Base Package $1,607 Flat Rate,Per Month Value for money 4.1 (87) 4.1 Based on 87 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ MOGO](https://www.capterra.com/p/2336/MOGO-Cloud-Dental-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (87) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (87) 4.1 Based on 87 reviews ## User reviews Overall rating 4.4 Based on 98 reviews Filter by rating 5(59) 4(26) 3(10) 2(1) 1(2) Mentioned topic Sorted by most recent AN Anonymous User Manager Government Administration ### "SAPDesign review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 15, 2026 Pros The thing I'd like most is its all-in-one cloud ERP approach. It brings finance, CRM, purchasing, supply chain, project management, and HR processes together in a single system instead of requiring multiple disconnected tools Cons It can be less flexible for customization than some larger or on-premises ERP solutions. Organizations with highly unique business processes may find that adapting the system to their needs is more challenging than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jim R. BDM Transportation/Trucking/Railroad ### "SAP Business ByDesign - Capable & Reliable" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 30, 2026 My overall experience with SAP Business ByDesign is capable and reliable but there are more updated applications which might be more suitable. Pros Financial Management is primary but it also handles human resources, inventory and supply chain very well Cons Cons are user interface seems slow and dated. The workflows can require more clicks than other applications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Michael A. Clerical Warehousing ### "SAP still works for me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 26, 2025 Pros I love the way that SAP is very user friendly. I also like that it allows customizations to tailor to the way I do things. Cons I do not like that I cannot use SAP on my mobile device, and that it is hard to integrate to my new accounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Cory R. Ops Transportation/Trucking/Railroad ### "Outside parts sales " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 10, 2025 This is making it easier for our company to grow and manage operations across different functions. Game changer. Pros Very easy to use with minimal training. Very user friendly. It’s cloud based so you can use it anywhere. Cons Sometimes retrieving data for analysis that has generating reports can be very time consuming. Overall love it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Aneury H. Maintenance Sup. Food & Beverages ### "SAP Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 21, 2025 Overall ASP is a great asset to the company from being able to create work orders to Ordering parts to being able to manage work order schedule or time. Pros I like How easy it is to create and/or find work orders and send/or find parts request or ordering it. Cons UI is not as fast as expected to respond, Alse having to reset and/or login every time you wake up your computer is a bit of a hassle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Abigail H. Supply Chain Specialist Automotive ### "Good, not Great" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 27, 2025 I use SAP Business ByDesign for my job. It is a useful tool but does warrant some issues that can be frustrating at times. Pros Inventory control features. I can see updated data very quickly and I can view historical data as well. Cons Can be buggy at times. I have been kicked out of screens and sent back to the home screen many times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TQ Tony Q. Inventory Analyst Environmental Services ### "SAP review for your reviewing pleasures" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2025 Easy to learn easy to teach. the different level of permissions lend itself to having control over different processes throughout different stages. Pros the level of control that you can have with product is impressive. Cons Price, the competition's price offers more room for developing their program and customizing the cost to reflect what is actually being used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NW Nathaniel W. Account Executive Information Technology and Services ### "Sap review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 4, 2025 Pros Useful we use it to help sort opportunities within the business. Cons Can be complicated unless smoothed over by someone well versed in it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nivesh B. Network Administrator Information Technology and Services ### "My SAP Review-25" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2025 Must buy SAP Business ByDesign since it's cloud-based ERP solution, offers numerous benefits for small to mid-sized businesses. Pros ☆The solution is designed to be user-friendly, with a relatively quick implementation process compared to larger, more complex ERP systems. ☆The system is modular, allowing businesses to choose only the necessary modules and scale up as needed. ☆Being a cloud-based ERP, it reduces IT overhead and allows for scalability to accommodate business growth. Cons ☆While pre-configured best practices enable quick deployment, some companies require deeper customizations that may not be easily achievable on the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Judy H. Owner Apparel & Fashion ### "Handmade Jewelry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2025 My overall experience was very good I would recommend it to others Pros Very easy to understand and use the step by step instructions Cons Some of the pages loaded fast and some pages loaded slowly.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/77379/SAP-Business-ByDesign/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.