--- title: "SAP Business ByDesign Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SAP Business ByDesign the right Business Management solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/77379/SAP-Business-ByDesign/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- SAP Business ByDesign 4.4 (98) [View alternatives](https://www.capterra.com/p/77379/SAP-Business-ByDesign/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of SAP Business ByDesign Ease of use 4.0 Customer Service 4.1 ## Pros and Cons in Reviews FH Freda H Vice President Sr. Manager Operations and TechnologyCapital Markets, 10,001+ employeesUsed the software for: More than 2 years. “The software integrates across all functions throughout the business operations into one single platform seamlessly it provides real time analytics, and its scalability will be needed for future growth“ March 8, 2025 TM Terry M Senior AnalystMining & Metals, 10,001+ employeesUsed the software for: More than 2 years. “the user interface seems outdated, the theme is only compatible with windows XP, many functions are hard to navigate“ March 7, 2025 SB Saravana B Area ManagerMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Clients by and large value SAP Business ByDesign for its easy to understand interface, consistent joining between various business capabilities inside a solitary stage, simplicity of overseeing providers and buy orders, and the capacity to rapidly convey the framework contrasted with other ERP applications, making it ideal for moderate sized organizations searching for an exhaustive cloud-based arrangement with smoothed out processes.“ February 13, 2025 VK Varun K Senior ExecutiveTextiles, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “It lacks any of the high end analytical abilities which are commonly seen in BI based applications.“ February 14, 2025 BI Ben I Lead Production TechnologistBiotechnology, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Cloud-Based: It is fully cloud-based, which means it can be accessed from anywhere with internet connectivity, providing flexibility and reducing the need for complex IT infrastructure.“ March 14, 2025 st shweta t SAP consultantComputer Software, 201 - 500 employeesUsed the software for: 6-12 months. “Navigation modules some time required too many clicks and very less customization options .“ April 28, 2025 AH Aneury H Maintenance Sup.Food & Beverages, 10,001+ employeesUsed the software for: More than 2 years. “Overall ASP is a great asset to the company from being able to create work orders to Ordering parts to being able to manage work order schedule or time.“ July 21, 2025 VK Varun K Senior ExecutiveTextiles, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “It does not support 360 degree customizations feasible in sap.“ February 14, 2025 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raphael P. Steel Designer Civil Engineering Used the software for: 1-2 years ### "Working faster and perfect UX" February 20, 2025 5.0 I really like using the software, it makes my job easier and more fluid. Pros The UX and user interface, it is so interactive that catched me and it makes possible for me to work faster. Cons Few times I felt that I had so much data on my view. Review Source VK Varun K. Senior Executive Textiles Used the software for: 2+ years ### "Perfect ERP streamlining business processes" February 14, 2025 4.0 Its an apt erp solution of a organization which is easier to implement, easy to understand and maintain. Pros It includes almost all the modules which required in an organization and is apt for a small and medium scale company. Cons 1) It lacks any of the high end analytical abilities which are commonly seen in BI based applications. 2) It does not support 360 degree customizations feasible in sap. 3) In organizations, integrations are required with machines and other applications, which is difficult or not completely possible with SAP business ByDesign. Alternatives considered [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Reason for choosing SAP Business ByDesign SAP is famous erp solution and the feedback for sap is highly appreciated. Review Source VR Verified Reviewer Manager Government Administration Used the software for: 2+ years ### "SAPDesign review" September 15, 2026 4.0 Pros The thing I'd like most is its all-in-one cloud ERP approach. It brings finance, CRM, purchasing, supply chain, project management, and HR processes together in a single system instead of requiring multiple disconnected tools Cons It can be less flexible for customization than some larger or on-premises ERP solutions. Organizations with highly unique business processes may find that adapting the system to their needs is more challenging than expected. Review Source aA ayana A. Director Education Management Used the software for: Less than 6 months ### "Not to bad for pricing" April 28, 2025 3.0 my overall experience is okay not great but also not bad , will continue to use for the time being . Pros what I like most is it helped me with my small business with inventory as well as customer service related problems Cons If you are trying to grow your small business rapidly this isn’t the product this is for longevity and patience not fast paced Review Source JR Jim R. BDM Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "SAP Business ByDesign - Capable & Reliable" July 30, 2026 4.0 My overall experience with SAP Business ByDesign is capable and reliable but there are more updated applications which might be more suitable. Pros Financial Management is primary but it also handles human resources, inventory and supply chain very well Cons Cons are user interface seems slow and dated. The workflows can require more clicks than other applications. Review Source MD Michelle D. Online Marketing Computer Software Used the software for: Less than 6 months ### "Administration " May 3, 2025 5.0 My overall experience with SAP ByDesign is that it works fast and effectively. Pros What i like about SAP By Design is the accuracy and due diligence it provides in a short period of time. Cons I have no negative connotations to say about this product as it's a stabd alone and meets great criteria. Review Source BC Bien C. Systems and Service Operation Analyst Food Production Used the software for: 2+ years ### "SAP Business ByDesign Review" May 2, 2025 4.0 Overall SAP Business ByDesign is a solid cloud-based ERP solution that balances comprehensive functionality with scalability, making it well-suited for mid-sized businesses. It shines in offering real-time analytics, streamlined integration across departments, and industry-specific modules that support diverse business needs. Pros It provides an all-in-one suite, ensuring businesses can manage various operations without needing multiple disconnected systems. Cons While it's designed to be an all-in-one solution, businesses with highly specific needs may find it less flexible than larger SAP solutions. Review Source AH Aneury H. Maintenance Sup. Food & Beverages Used the software for: 2+ years ### "SAP Review" July 21, 2025 5.0 Overall ASP is a great asset to the company from being able to create work orders to Ordering parts to being able to manage work order schedule or time. Pros I like How easy it is to create and/or find work orders and send/or find parts request or ordering it. Cons UI is not as fast as expected to respond, Alse having to reset and/or login every time you wake up your computer is a bit of a hassle. Review Source FH Freda H. Vice President Sr. Manager Operations and Technology Capital Markets Used the software for: 2+ years ### "SAP Business ByDesign continues to maintain a solid relevance in business" March 8, 2025 5.0 The SAP Business ByDesign is an integral part of the ByDesign ecosystem that brought consistent system high availability which is an important KPI factor for any system being utilized along with establishing a single platform with multiple functionalities. Pros SAP Business ByDesign a cloud-based ERP software used mostly by small to medium size businesses. The software integrates across all functions throughout the business operations into one single platform seamlessly it provides real time analytics, and its scalability will be needed for future growth Cons SAP decided to stop developing new features for Business by Design in 2023 Review Source RD Richard D. Service Technician Information Technology and Services Used the software for: 2+ years ### "SAP an underrated tool " April 25, 2025 5.0 Overall, it is a great application to track inventory, but it is hard to pick up right from the get-go. Pros How it tracks my inventory. It provides all the information given to me when requested. The app also never seems to crash so it is optimized well. Cons This app is not beginner friendly. Meaning that new users don't really have a tutorial on how to use the basic functions. Older employees tend to pass down their knowledge of how to use the application. The menus are accessed by a 6-digit code. If you don't remember the code, good luck trying to find them manually. Review Source mR mitchell R. Service Technicnian Broadcast Media Used the software for: 2+ years ### "Good once you are in " January 21, 2025 3.0 Pros Once you were in and using the applications it was very intuitive Cons I have used other software that I like better and I had many troubles signing in to my account. Switched from [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) I moved companies and they used a different platform Review Source GJ GORDON J. SENIOR SAP BUSINESS ONE CONSULTANT Computer Software Used the software for: 2+ years ### "The Ulimate SAP's solution for The Mid Market" June 10, 2024 5.0 Overall, SAP Business ByDesign is a good ERP option. A company that cannot afford S/4 HANA should definately go for SAP Business ByDesign. Pros SAP Business ByDesign is the ultimate mid-level market ERP solution from SAP. SAP came up with SAP Business ByDesign to take care of the mid level companies that couldn't afford the scale of infrastructure needed to run a SAP ERP that the big fortune 1000 companies can afford. SAP Business ByDesign an affordable option for medium sized companies. The system is hosted in the cloud at SAP's servers. Companies get to buy only the modules that they need without worrying about the infrastructure costs. It's also very cost effective because you only pay for what you use and you can scale to more modules when you need them as your business changes. For me the coolest thing about SAP Business ByDesign is the fact that it runs on the best database by SAP called HANA. HANA is a powerful, fast in-memory database that allows for powerful business analytics, high level reporting with KPIs and dashboards. Cons It is not a cheap system. It could be too expensive for small businesses. The fact that is is cloud based means that it cannot work without a stable internet connection. Alternatives considered [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing SAP Business ByDesign SAP Business ByDesign is more superior than SAP Business One but S/4 HANA cloud is more expensive. Review Source JB Jérôme B. CEO Information Technology and Services Used the software for: 2+ years ### "The best choice for mid-size companies that looks for a complete suite in the Cloud" December 12, 2020 5.0 This is our management system We recommend it for every company that looks for multi-"all" ERP from 10 to 999 users Pros The product is very easy to use. SAP provides mobile applications ready to be used All the functions that a midsize company needs are pre-set in the solution : project management, contract management, field service operations, manufacturing, acounting, finance, builtin analytics, AP, AR, inventory, crm, srm, supply chain. A great vision, well packaged product, scalable from 10 to 999 users. It is more than robust, stable and there from 12+ years, benefiting from 42+ years of SAP experience in ERP Suites Cons A tighter integration with other SAP products but now we can use SAP CLOUD PLATFORM to connect everything and use RPA functions. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Sage X3](https://www.capterra.com/p/213927/Sage-X3/) Reason for choosing SAP Business ByDesign Robustness, ease of use, functionalities, SAP CLOUD, SAP HANA capabilities Review Source HA Hamed A. Manager Medical Devices Used the software for: Less than 6 months ### "Best platform for business " April 29, 2025 5.0 So good Financial Management: Handles accounting, cash flow management, It provides a real-time view. Pros helps businesses manage their core processes Financial Management: Handles accounting, cash flow management, Cons helps businesses manage their core processes, from finance and sales to supply chain and human resources, all within a single system. Review Source AD Allen D. Operations Manager Food & Beverages Used the software for: 6-12 months ### "Business support with ease!!" March 2, 2025 5.0 Very happy with my overall experience with SAP. Pros Loved their AI usage, made it extremely easy to incorporate into my business Cons Didn't really like the layout of the website - sometimes it could be confusing. Review Source YO Yewande O. Staffing Government Administration Used the software for: 1-2 years ### "SAP by design review" February 1, 2025 4.0 I use it for HR related tasks and some financial task Pros Helps to make work and thinking easy everytime time I've used it Cons Understanding each feature required adept training Review Source JJ Jaykumar J. System Engineer and SAP ABAP Developer Computer Software Used the software for: Less than 6 months ### "trustworthy ptroduct for all types of bussinesses" January 14, 2025 5.0 I have been using it for the last 20 days. it's a great product that is a trustworthy solution with cloud solution, real-time monitoring, customizable product Pros Placeholder for Enterprise Resource Planning (ERP) to small to medium-sized businesses (SMBs) with cloud solution with real-time monitoring Cons One of the major issues is a high cost for small bussiness and also require more effort to learn Review Source AM Abhay M. Software developer Computer Software Used the software for: 6-12 months ### "Abhay's review" January 16, 2025 5.0 Pros User friendly interface and very easy to use. Cons There is room for improvement for software to look like modern age design. Review Source VR Verified Reviewer Engineer Utilities Used the software for: 1-2 years ### "Good product when it comes to workflow processing in industry" May 22, 2023 5.0 Using SAP made it easy for a company that is multi-departmental to be able to track every day activities without doing much and improves the company's efficiency. Pros It makes it easier for the company to perform its day-to-day activities with SAP's workflow processing and also when it comes to allocating bills to their respective source. Cons For users, I wish it was possible for a person who loaded a workflow notification to delete it as well if they feel the need to. Review Source FG FATMA G. Dealer Management Specialist Automotive Used the software for: Less than 6 months ### "Good solution for small and mid enterprises" April 23, 2021 4.0 Overall i was very satisfied with the product, it is futuristic and offers efficiency for small businesses. But they need to offer more trainings to use this ERP system very efficiently. Pros It is very good that SAP has also thought to develop ERP system for small and mid business enterprises. These enterprises has generally messy documentation and financing systems, so when you have this ERP system, it makes your job very easy. Just like Business One for big companies, they offer what is necessary for small and mid companies. You can enter your order, follow your invoices, track your budget with account receivables and payables, Also the report are very useful. The list goes on. Cons The least i can say is like Business One system, you need to spend some extra time to enter manual, it is mostly challenging in the beginning. You need to fill all data for CRM system, so when you skip making these, you are not using CRM system efficiently. Review Source AN Angela N. Controller Logistics and Supply Chain Used the software for: 1-2 years ### "Do not even think about implementing this without the proper staff, who are also trained" January 19, 2021 3.0 I do not like it and find it difficult to work with. Pros SAP is very robust and I suspect with proper training and the correct implementation team, it would really help with the everyday functioning of the company. Cons I am not a fan of SAP BYD because it is cumbersome and difficult to use without intense proper training. It is European based and not intuitive at all, so those combined make it difficult to find what you need and get it to work correctly for you. I'm not shy about trying things on my own, but I find myself giving up and reaching out to our AMS team, which results in charges for help. Reason for choosing SAP Business ByDesign Same as above, I wasn't here when that decision was made. I joined the company a week before implementation began. Review Source VR Verified Reviewer QA Analyst Food Production Used the software for: 6-12 months ### "Inventory managing, production planning, there's nothing SAP won't do." October 13, 2019 5.0 SAP Business has allowed us to take production planning and inventory management to a whole new level. Logging entries and checking on data has been made easier with SAP. For us analysts checking on production process information to determine potential flaws is key, and SAP allows us to do just that with the help of our operator friends and their diligent logging. Pros SAP is an extremely powerful software that allows you to do just about anything that a company needs to operate smoothly. I particularly enjoy production planning and management from this software. Cons I cannot stress how difficult SAP is to use compared to, for example, Excel which we occasionally still use. SAP experts had to come in to the company and explain everyone how to use it. Review Source Burak C. Accounts Payable Analyst Consumer Goods Used the software for: 2+ years ### "Great for real-time bank reconciliations" January 19, 2022 5.0 Pros Used for monthly purposes on bank reconciliations and financial reporting. The best is, it shows real-time data of bank balances and can generate multiple reports simultaneously. Gives accurate data and easy to clear items for Accounts Payable. Cons Lots of features (supply chain and HR) that you don't use in accountancy and not very easy to master. Review Source sS sheetal S. BSA hr systems Human Resources Used the software for: 2+ years ### "Simple compared to normal sap software " July 29, 2020 4.0 It’s good but need to improve on performance and features. Pros Easy to configure,has a lot of applications.intutive user interface.this has got good finance features. Cons It cannot be compared with sap on premise ,way less features and has a small scope compared to it.other cloud solutions are having better performance then this. Review Source EUS Emre Utku S. Software Engineer Computer Software Used the software for: 6-12 months ### "Cloud based accounts payable software" July 25, 2022 5.0 Pros As a software developer for me SAP Business ByDesign is the most easy to use and straightforward to integrate accounts payable software in the market. Cons SAP Business ByDesign is quite fine in terms of the features they offer however they need to increase the quaility of their technical documentation. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.