# Fidesic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fidesic the right Accounts Payable solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/77411/Fidesic/reviews --- Fidesic 4.5 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fidesic Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer AR Specialist Publishing Used the software for: 6-12 months ### "Your company NEEDS Fidesic!" June 12, 2020 5.0 Pros Fidesic was so easy to implement into what we were always using s a company! I love how easy it is to use and teach others to use. Cons I haven't had many difficulties at all. I think Fidesic is very organized and user friendly. Review Source Response from Enliven Software January 11, 2021 We greatly appreciate the wonderful review! Thank you for placing your trust with us and utilizing our solution. If there's anything else we can do to help, please let us know! Best, Management TW Tierney W. Finance Directo Media Production Used the software for: Less than 6 months ### "Big improvement" June 12, 2020 4.0 Great. No issues to date Pros It helps us better track and lock down expenses for our company. We use it for both external A/P and internal reimbursements. Cons Just took some time to get used to, like anything new Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) We didn't have as much control or insight to expenses as we wanted. Fidesic also incorporated better with other software we use. Review Source Response from Enliven Software January 11, 2021 Hi Tierney, We really appreciate you taking the time to review and provide such valuable feedback. We're so glad that you enjoy using Fidesic. Thank you for placing your trust with us and utilizing our solution. If there's anything else we can do to help, please let us know! Best, Management AL ASHLEY L. CENTER SUPERVISOR Medical Devices Used the software for: 1-2 years ### "Neutral " May 5, 2020 3.0 Pros Having to approve PO electronically instead of manually. Cons Not user friendly. Sometimes it too hard to find POs to reference later. Review Source Response from Enliven Software January 11, 2021 Hello Ashley, We really appreciate you taking the time to review! We have found your feedback to be very valuable. Please visit our website to live chat with our support team if you encounter any issues. We will do our best to address and resolve any problems you may have. Our team is happy to be of any assistance! Best, Management RB Renae B. AP Manager Publishing Used the software for: 2+ years ### "Amazing People-Amazing Company" April 28, 2020 5.0 I have enjoyed FIDESIC and all tech support. They really try their best to be efficient and helpful and in my opinion they go over and beyond in doing so. Its much appreciated!! Pros Being able to see everything on one screen as far as invoice, history, etc is a big plus from the older version. Its easy to use and manage. Cons I feel that having a vendor request option in place where employees can enter all the vendor info and request a new vendor instead of requesting through email. Review Source Response from Enliven Software January 11, 2021 Hi Renae, We really appreciate you taking the time to review and provide such valuable feedback. We're so glad that you enjoy using Fidesic. Please let us know if you need any further assistance - our team is here to help. You can visit our website to live chat with our support team and we will do our best to resolve any issues you may have! Best, Management AM Alexandra M. Human Resource Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Helpful but Reporting can use work" May 11, 2020 4.0 Pros The software is easy to use. When I go into the system, I can easily find the outstanding invoices that I have to approve. When I need to void an invoice, it's usually because I question some of the charges, the system lets me add a message to my "void" which is helpful to the person reviewing the invoices. Cons Reporting. I do not like that I can not run a report strictly for the invoices under my own group. As the HR manager, I have access to all invoices, but do not necessarily need to see all invoices. Yes I am able to sort the report to view only those invoices I need, but it would be great to run a report with only those for my group. Review Source Response from Enliven Software January 11, 2021 Hi Alexandra, We really appreciate you taking the time to review. We're so glad that you find Fidesic easy to use and helpful for your business. Please visit our website to live chat with our support team if you encounter any issues! We will do our best to address and resolve any problems you may have. We appreciate your valuable feedback! Best, Management TD TIHEARA D. Collection Manager Broadcast Media Used the software for: 2+ years ### "Fidesic" June 12, 2020 5.0 Very user friendly Pros It is very easy to us. Product is user friendly Cons I haven't had any issues with using this product Review Source Response from Enliven Software January 11, 2021 Hi Tiheara, We're so glad that you enjoy using Fidesic. If there is anything else we can do to improve the Fidesic experience, please let us know! We appreciate you taking the time to review and provide such valuable feedback. Best, Management JN Jennifer N. Senior Director Non-Profit Organization Management Used the software for: 2+ years ### "Long- Time User" May 5, 2020 5.0 Certain features on the software enables my team to be more self-sufficient and not always contacting our Finance Department with questions about payments and invoices. Pros I have used the software for over 5 years and the ease of use is what keeps my team happy. The enhanced features are useful and training new employees on the software is very simple. Cons Cannot think of anything that I dislike. Review Source Response from Enliven Software January 11, 2021 Hi Jennifer, We're so glad that you enjoy using Fidesic and it's features! We really appreciate you taking the time to review and provide valuable feedback. Thank you for placing your trust with us and utilizing our solution. If there's anything else we can do to help, please let us know! Best, Management KQ Ken Q. Senior Accountant Hospital & Health Care Used the software for: 2+ years ### "Fidesic Review" May 12, 2020 4.0 Very good. For the most part it does what it needs to do. Pros Workflow process. Very flexible to design. Cons Filters and searchability. I feel like it needs more options. And when I'm looking at a record, sometimes there's no button to click to move onto the next record. This only happens on certain pages. Review Source Response from Enliven Software January 11, 2021 Hello Ken, We're glad that you find Fidesic's workflow and flexibility beneficial to your business. We appreciate you taking the time to review and provide such valuable feedback! If you find that you are encountering any sort of problem, please contact our support team at anytime. We will do our best to resolve any issue you may have and answer your questions! Best, Management DR Daisy R. VP of Family and Housing Services Non-Profit Organization Management Used the software for: 1-2 years ### "Efficiency " May 11, 2020 5.0 I can remotely log in to approve all check requests and staff reimbursements. A very user friendly tool! Pros It is a paperless system that has helped speed up and streamline our approval process! Cons I haven’t experienced any issues or would add anything at the moment to the system. Review Source Response from Enliven Software January 11, 2021 Hello Daisy, We really appreciate you taking the time to review and provide such valuable feedback. We're so glad that you enjoy using Fidesic. Thank you for placing your trust with us and utilizing our solution. If there's anything else we can do to help, please let us know! Best, Management RY Rachel Y. Senior Audit Associate Accounting Used the software for: Less than 6 months ### "Fidesic from the eyes of an auditor" May 16, 2020 4.0 Pros The PDF preview of attachment is very helpful. It lets you view the documents within the page without having to download the files to open them. There's a Live Chat feature that lets you chat with customer service should you encounter any problems to troubleshoot. The software also has a Knowledge Base that guides you on how to use the software. And the right corner lets you conveniently switch between different company accounts, which is really helpful when you have multiple entities under Fidesic. In a nutshell, the software is intuitive and easy to use! Cons It would be helpful if it showed the payment date for invoices, as the assigned and approved date doesn't necessarily indicate the payment date. Review Source Response from Enliven Software January 11, 2021 Hello Rachel, We're so glad that you find Fidesic intuitive and easy to use. We appreciate you taking the time to review and provide such valuable feedback. If you find that you are encountering any sort of problem, please contact our support team at anytime. We will do our best to resolve any issue you may have and answer your questions! Best, Management RB Ryan B. Manager of Signal Maintenance Transportation/Trucking/Railroad Used the software for: 2+ years ### "Invoices - Quick, Simple, and Easy" May 11, 2020 5.0 Pros Approving invoices is simple. Invoice notification emails contain an attachment of the invoice for easy review. After the attachment is reviewed, the email contains a "One Click Approval" button. The approval (or rejection) process takes less than a minute. Cons None, this software works as I would expect. Review Source Response from Enliven Software January 11, 2021 Hello Ryan, We really appreciate you taking the time to review and provide such valuable feedback. We're glad that you enjoy using Fidesic and all of it's features! Thank you for placing your trust with us and utilizing our solution. If there's anything else we can do to help, please let us know! Best, Management EUS Emre Utku S. Software Engineer Computer Software Used the software for: Less than 6 months ### "Fidesic is quite easy to implement" August 1, 2022 5.0 Pros Fidesic makes it possible to manage invoices from anywhere with ease. Cons Fidesic would be a excellent platform if they could offer their solutions with a better user interface. Review Source DS Diana S. Truancy Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent way to keep travel of spending " May 6, 2020 5.0 Overall I would recommend this product! Pros I like the reminders. I have so many other responsibilities it keeps me on track. Cons I think it could improve on coding the product. I always have to enter the right codes. Review Source Response from Enliven Software January 11, 2021 Hi Diana, We really appreciate you taking the time to review and provide such valuable feedback. We're so glad that you enjoy using Fidesic. Please let us know if you need any further assistance - our team is here to help. You can visit our website to live chat with our support team and we will do our best to resolve any issues you may have! Best, Management ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.