# ShapeNet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShapeNet Software - reviews, pricing plans, popular comparisons to other Fitness products and more. Source: https://www.capterra.com/p/77428/ShapeNet --- # ShapeNet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ShapeNet ## What is ShapeNet? ShapeNet management software will optimize employee productivity and maximize member engagement. Mobile Apps, 24/7 Door Access, Video Fitness Workouts, Auto Credit Card Updater, GAMIFICATION, Contests, Point Tracking, Texting, Paperless Agreements, Fitness Assessments, Scheduling for Classes and PT, Point of Sale, Check-in, EASY online registration, Excellent Support, 20+ years experience. Great for any size Fitness or Wellness facility. ## What is ShapeNet used for? [Club Management](https://www.capterra.com/club-management-software/)[Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 82% Neutral 12% Negative 6% Starting price $99 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShapeNet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shapenetsoftware.com&name=ShapeNet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShapeNet 4.3 (50) VS. [4.7 (166)](https://www.capterra.com/p/57469/GymMaster/reviews/) Starting Price $99 Per Month Starting Price $89 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (50) Ease Of Use 4.6 (166) Value For Money 4.3 (47) Value For Money 4.7 (148) Customer Service 4.4 (50) Customer Service 4.8 (161) ## ShapeNet alternatives [4.7 (79)](https://www.capterra.com/p/215808/FliiP/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (341)](https://www.capterra.com/p/150357/Teamup/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dues Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and collect membership dues Member Database 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Membership Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Payment Processing 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Application Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates ShapeNet 109 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Maintain personal certifications/qualifications Track the status of assets and whether they're checked in or out Create and schedule group classes, recurring appointments, and private sessions, etc. Online registration for classes Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Manage and track all internal and external communication conducted via calls, email, text, or chat Enable students, customers or employees to engage with each other in a particular space online or offline Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Track and collect membership dues Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Manage the enrollment and onboarding of all new members and accepted applications Track the location of specific equipment at all times A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Database of frequently used, popular workout routines Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Administer standardized fitness assessments to gauge current fitness level Tracks fitness and exercise performance Create custom workout plans for your clients based on their specific goals Intended for sports & fitness gyms Games or game-like elements to track progress and reward accomplishments Automatically find mutually available meeting time slots across multiple calendars Designed for trainers who offer online and in-person sessions Designed for trainers who offer in-person sessions Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Access the system via a mobile application Make reservations on the go through a mobile device Manage and support multiple locations Create customized diets based on each of your client's needs Book meetings and appointments through a website or digital platform Real-time registration over the web Designed for trainers who offer online sessions Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Trigger clickable pop-up messages Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data At least a username and password is required to access the system Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.2 (48) 4.2 Based on 48 reviews ## Pricing Value for money 4.3 (47) Free Trial Basic $99.00 Per Month Value for money 4.3 (47) 4.3 Based on 47 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (50) 4.4 Based on 50 reviews ## User reviews Overall rating 4.3 Based on 50 reviews Filter by rating 5(31) 4(10) 3(6) 2(1) 1(2) Mentioned topic Sorted by most recent JC John C. Owner Health, Wellness and Fitness ### "Best I've found " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 Pros The \[SENSITIVE CONTENT\] is one phone call away. I've worked with a lot of companies for various services and the defining factor in quality and performance across the board is: How involved is the \[SENSITIVE CONTENT\]. \[SENSITIVE CONTENT\] Is very involved in the daily decision making and development of Shapenet and it shows. The customer service is great! the staff knows my name and is happy to interact with me about any issue. They are always improving, developing new ways to engage customers. I'm very impressed Cons There are a few (very few) functions that aren't ironed out completely. I have a unique business model where all staff acts as managers (sale, PT, group X, customer management, etc.) in different ways depending on projects they are working on. So building that functionality in the system takes a few extra steps. I also have a large service menu associated with membership and sometimes adding those services onto each membership is labor intensive. However all of these things are totally manageable and I would recommend this service to anyone. Switched from [Club Automation](https://www.capterra.com/p/130770/Club-Automation/) CA is an absolute nightmare. They have way to many cooks in the kitchen and it ends up being a carnival of mistakes and delays. I lost dozens of members because of thier mis handling of my account. STAY AWAY Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Maegan M. Owner Health, Wellness and Fitness ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 Our over all experience with ShapeNet has been great. They promoted customer service and they have delivered on that whenever we have a question or need assistance. Pros I love the fact that the software is married to our door system. Being able to see who is actually utilizing the gym has helped us with our member engagement. We also love the texting system. Cons I do wish the software would create a report a list of memberships who are not utilizing the gym ( or using the door code system). I would also like the declined payments to auto process the next day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2022 Hi Maegan, We're extremely happy you are enjoying our software system and client service team. we do have a report for you to see the members that have not been checking in. our support team can help you with that. And by 4th quarter this year our system will be able to AUTO RUN declines several days after the Decline Date. Our team is looking forward to helping your business grow. Larry -- Founder and CEO BG Ben G. Owner Health, Wellness and Fitness ### "Fitness Studio Florida" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2021 Pros Ease of use and price. Great support and team Cons Graphics on pages and a little clunky with scheduling - drag and drop not great . Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Tertius R. Managing Owner Health, Wellness and Fitness ### "Great software and excellent training and onboarding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2021 My experience with shapenet has been wonderful, their support is great, and they are honest and happy to work through any issues or ideas. Pros It is very robust and customizable. The onboarding process is very detailed, and takes about 6 weeks with the same team member working with you to set up exactly how you want the software to work for your space. Cons With it being robust, setting it up is detailed and the admin on the front end does take time. Reasons for choosing ShapeNet They were able to show me how they would be able to help me...it is worth setting up a call and seeing how their system could work for you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JZ Jen Z. Director of Public Relations Health, Wellness and Fitness ### "Great Software with Even Better Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2021 In the years since implementing this software, we have saved ourselves a ton of leg work and become very efficient in the process. Pros The customer service is stellar. They're prompt in their responses and they always follow through on open tickets. Cons The way the payment history and scheduled payments are, it can get very messy. That being said, there have been improvements that have been made that has made it less confusing/difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Trisha G. Owner/Manager Health, Wellness and Fitness ### "Shapenet user" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2021 Great customer service, very timely in their response time. Once we got the initial conversion done, and my training complete it has been a lot smoother. Pros As a previous Anytime Fitness software user, I must say that the transition was a bit more involved than I initially realized. The staff at Shapenet was patient and took the time to work through any issues that came up. Cons As a small, 1 facility gym, there are quite a few features that we do not use. At first there were too many options for me as a user, but since there is a way to customize the functions, it has made it easier to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA DORIS A. Owner Health, Wellness and Fitness ### "ShapeNet Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 I have been using SHAPE.NET for over 8 years and it is the best club software out by far Pros The software is easy to use, the \[SENSITIVE CONTENT HIDDEN\] is very hands-on and he has a fabulous staff, \[SENSITIVE CONTENT HIDDEN\] is incredible, she always answers the phone when I call, she handles all the problems I have immediately, she is just unbelievable. She makes my shape.net experience very perfect. Cons If theres a problem having to do a support ticket Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Needed the credit card change program Alternatives considered [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) Reasons for choosing ShapeNet Better prices Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tammy S. Facility Manager Recreational Facilities and Services ### "\[SENSITIVE CONTENT HIDDEN\] is FANTASTIC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2020 excellent since I have \[SENSITIVE CONTENT HIDDEN\] Pros We are still in the process of installing the shapenet software in our condominium recreation facility and working with \[SENSITIVE CONTENT HIDDEN\] has been a godsent. I could not imagine trying to program this multi use club and all its programs without her patients Cons that i have to do so much of the installation process. I want to manage my club not create booking systems. not your problem lol Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Donnie S. Owner/Operator Health, Wellness and Fitness ### "Very good company and lots of support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2020 Drafting, inventory, drip emails, video on demand Pros All the features are easy to use. Easy to set up and learn to use. Great support. Cons I like it all. No complaints. No issues at all. Reasons for choosing ShapeNet \[SENSITIVE CONTENT HIDDEN\] on top of the great software they offer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Bob D. Admin Sports ### "Support from rep is OUTSTANDiNG !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2019 Shapenet software is outstanding. Even better is the support we have received and most recently the support from reps. Rep has worked tirelessly to help us set up our payroll system and never ceases to amaze us with her responsiveness and involvement. She and the entire company make us feel like we are their only client. I would highly recommend Shapenet to anyone considering software for their fitness facility ! Pros Flexibility to handle very large list of services, financial transactions and hstorical data. Most impressive however is their support staff. see comments below. The company's willingness to implement customer suggested changes is unique in this business. Cons We would like to see league application software and understand they are working on this now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/77428/ShapeNet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)