--- title: "ShapeNet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShapeNet Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/77428/ShapeNet/" page_type: "product" language: "en" --- # ShapeNet Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ShapeNet ## What is ShapeNet? ShapeNet management software will optimize employee productivity and maximize member engagement. Mobile Apps, 24/7 Door Access, Video Fitness Workouts, Auto Credit Card Updater, GAMIFICATION, Contests, Point Tracking, Texting, Paperless Agreements, Fitness Assessments, Scheduling for Classes and PT, Point of Sale, Check-in, EASY online registration, Excellent Support, 20+ years experience. Great for any size Fitness or Wellness facility. ## What is ShapeNet used for? [Club Management](https://www.capterra.com/club-management-software/)[Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 82% Neutral 12% Negative 6% Starting price $99 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ShapeNet Overview Updated September 2026 AI summary ShapeNet supports organizations of all sizes in managing fitness operations, offering tools for membership management, class scheduling, billing, and facility booking. Designed for clubs, gyms, and recreation centers, it features automated scheduling, client portals, customizable templates, and communication options like email and SMS. ShapeNet is available as a cloud-based solution with mobile access for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShapeNet 4.3 (50) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $99 Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (50) Ease Of Use 4.6 (129) Value For Money 4.3 (47) Value For Money 4.6 (106) Customer Service 4.4 (50) Customer Service 4.6 (124) ## ShapeNet alternatives [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) [4.4 (129)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/) Starting price $144.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/54308/EZFacility-Club-Management/) [Omnify](https://www.capterra.com/p/149645/Omnify/) [4.4 (100)](https://www.capterra.com/p/149645/Omnify/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149645/Omnify/) [in2](https://www.capterra.com/p/208250/In2/) [4.5 (37)](https://www.capterra.com/p/208250/In2/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208250/In2/) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145039/WellnessLiving/) ## FAQs about ShapeNet Overview ### What problems does ShapeNet solve? ShapeNet helps fitness facilities solve slow issue resolution, difficult software setup, and disconnected member operations by pairing customizable billing, scheduling, customer tracking, and cloud access with highly responsive support and training. Gym owners, membership staff, and administrators benefit most when launching new programs, managing payments, and handling day-to-day member service. Answer based on 31 reviews Overview ### Which roles and teams benefit most from ShapeNet? ShapeNet is most used by business owners, general managers, and administrative teams running fitness, wellness, and service-based operations. Owners and executives use it to oversee scheduling, memberships, and business performance, while admins and facility managers handle daily bookings, client records, and front-desk workflows that keep operations organized. Answer based on 50 reviews Overview ### What company size and specific industries is ShapeNet built for? ShapeNet is designed for fitness businesses, especially gyms that sell memberships and manage personal training and group classes. It appears best suited for small to mid-sized gym operators and membership-based health and wellness facilities that need tools for scheduling, training management, and class administration. Features and Usability ### What are the key features of ShapeNet? ShapeNet includes core gamification plus gym management features such as membership management, recurring billing and payment processing, scheduling for classes and appointments, member check-in, and reporting. Differentiating capabilities include extensive user customization, member portals and mobile access, with reviewers often citing billing, scheduling, and reports as key functions. Answer based on 31 reviews Overview ### How well does ShapeNet work for managing a member club? ShapeNet supports member club operations well with tools for memberships, billing, status tracking, access control, and member portals. Fitness clubs and multi-use facilities like the broad coverage and detailed records, though setup can take time and some membership workflows require extra steps or more staff training. Answer based on 11 reviews Limitations ### Does ShapeNet have bugs or technical issues? ShapeNet includes useful features and responsive support, but technical issues remain a concern for some teams. Users mention server downtime, glitches after updates, repetitive steps, and support tickets that can slow resolution, while others say customer service follows through well and helps work through problems when they arise. Answer based on 14 reviews Getting Started and Support ### How easy is it to onboard and train a team on ShapeNet? ShapeNet offers in-person training, live online sessions, webinars, documentation, and videos. Many frontline users say basic tasks are easy to learn with responsive setup support, while admins and new employees often need more time because the system has many options and can feel less intuitive without structured training. Answer based on 13 reviews Getting Started and Support ### What customer support options does ShapeNet offer, and how do users rate the experience? ShapeNet offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, friendly, and helpful during setup, training, and troubleshooting. Some report slower answers, unresolved issues, or frustration when questions require extra research or product limitations prevent fixes. Answer based on 31 reviews Features and Usability ### How customizable is ShapeNet for different business needs? ShapeNet gives clubs and small facility teams a highly customizable system that adapts to different workflows and services. Many users value the flexible setup, configurable functions, and responsive support during onboarding, though the wide range of options can feel overwhelming at first and may require training for new administrators. Answer based on 16 reviews ## Features AI summary Based on 2,719 Fitness reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**56%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**54%**) ShapeNet supports all three features that reviewers rate most highly: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses keep member information organized, let clients schedule sessions more easily, and collect payments digitally, allowing teams to save time, reduce admin work, and deliver a smoother customer experience. Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Electronic Payments 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Billing & Invoicing 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dues Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and collect membership dues Member Database 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members ShapeNet 111 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Certification Tracking: Maintain personal certifications/qualifications - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dues Management: Track and collect membership dues - E-signature: Offers e-signature functionality in-product, whether through integration or native capability. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exercise Library: Database of frequently used, popular workout routines - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Performance Tracking: Tracks fitness and exercise performance - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Gyms: Intended for sports & fitness gyms - Gamification: Games or game-like elements to track progress and reward accomplishments - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-person Trainer: Designed for trainers who offer in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Online Trainer: Designed for trainers who offer online sessions - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.2 (48) 4.2 Based on 48 reviews ## Pricing Value for money 4.3 (47) Free Trial Basic $99.00 Per Month Value for money 4.3 (47) 4.3 Based on 47 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (50) 4.4 Based on 50 reviews ## User reviews Overall rating 4.3 Based on 50 reviews Filter by rating 5(31) 4(10) 3(6) 2(1) 1(2) Mentioned topic Sorted by most recent JC John C. Owner Health, Wellness and Fitness ### "Best I've found " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 Pros The \[SENSITIVE CONTENT\] is one phone call away. I've worked with a lot of companies for various services and the defining factor in quality and performance across the board is: How involved is the \[SENSITIVE CONTENT\]. \[SENSITIVE CONTENT\] Is very involved in the daily decision making and development of Shapenet and it shows. The customer service is great! the staff knows my name and is happy to interact with me about any issue. They are always improving, developing new ways to engage customers. I'm very impressed Cons There are a few (very few) functions that aren't ironed out completely. I have a unique business model where all staff acts as managers (sale, PT, group X, customer management, etc.) in different ways depending on projects they are working on. So building that functionality in the system takes a few extra steps. I also have a large service menu associated with membership and sometimes adding those services onto each membership is labor intensive. However all of these things are totally manageable and I would recommend this service to anyone. Switched from [Club Automation](https://www.capterra.com/p/130770/Club-Automation/) CA is an absolute nightmare. They have way to many cooks in the kitchen and it ends up being a carnival of mistakes and delays. I lost dozens of members because of thier mis handling of my account. STAY AWAY Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Maegan M. Owner Health, Wellness and Fitness ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 Our over all experience with ShapeNet has been great. They promoted customer service and they have delivered on that whenever we have a question or need assistance. Pros I love the fact that the software is married to our door system. Being able to see who is actually utilizing the gym has helped us with our member engagement. We also love the texting system. Cons I do wish the software would create a report a list of memberships who are not utilizing the gym ( or using the door code system). I would also like the declined payments to auto process the next day. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 1, 2022 Hi Maegan, We're extremely happy you are enjoying our software system and client service team. we do have a report for you to see the members that have not been checking in. our support team can help you with that. And by 4th quarter this year our system will be able to AUTO RUN declines several days after the Decline Date. Our team is looking forward to helping your business grow. Larry -- Founder and CEO BG Ben G. Owner Health, Wellness and Fitness ### "Fitness Studio Florida" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2021 Pros Ease of use and price. Great support and team Cons Graphics on pages and a little clunky with scheduling - drag and drop not great . Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TR Tertius R. Managing Owner Health, Wellness and Fitness ### "Great software and excellent training and onboarding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2021 My experience with shapenet has been wonderful, their support is great, and they are honest and happy to work through any issues or ideas. Pros It is very robust and customizable. The onboarding process is very detailed, and takes about 6 weeks with the same team member working with you to set up exactly how you want the software to work for your space. Cons With it being robust, setting it up is detailed and the admin on the front end does take time. Reasons for choosing ShapeNet They were able to show me how they would be able to help me...it is worth setting up a call and seeing how their system could work for you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JZ Jen Z. Director of Public Relations Health, Wellness and Fitness ### "Great Software with Even Better Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2021 In the years since implementing this software, we have saved ourselves a ton of leg work and become very efficient in the process. Pros The customer service is stellar. They're prompt in their responses and they always follow through on open tickets. Cons The way the payment history and scheduled payments are, it can get very messy. That being said, there have been improvements that have been made that has made it less confusing/difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Trisha G. Owner/Manager Health, Wellness and Fitness ### "Shapenet user" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2021 Great customer service, very timely in their response time. Once we got the initial conversion done, and my training complete it has been a lot smoother. Pros As a previous Anytime Fitness software user, I must say that the transition was a bit more involved than I initially realized. The staff at Shapenet was patient and took the time to work through any issues that came up. Cons As a small, 1 facility gym, there are quite a few features that we do not use. At first there were too many options for me as a user, but since there is a way to customize the functions, it has made it easier to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA DORIS A. Owner Health, Wellness and Fitness ### "ShapeNet Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 I have been using SHAPE.NET for over 8 years and it is the best club software out by far Pros The software is easy to use, the \[SENSITIVE CONTENT HIDDEN\] is very hands-on and he has a fabulous staff, \[SENSITIVE CONTENT HIDDEN\] is incredible, she always answers the phone when I call, she handles all the problems I have immediately, she is just unbelievable. She makes my shape.net experience very perfect. Cons If theres a problem having to do a support ticket Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Needed the credit card change program Alternatives considered [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) Reasons for choosing ShapeNet Better prices Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TS Tammy S. Facility Manager Recreational Facilities and Services ### "\[SENSITIVE CONTENT HIDDEN\] is FANTASTIC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2020 excellent since I have \[SENSITIVE CONTENT HIDDEN\] Pros We are still in the process of installing the shapenet software in our condominium recreation facility and working with \[SENSITIVE CONTENT HIDDEN\] has been a godsent. I could not imagine trying to program this multi use club and all its programs without her patients Cons that i have to do so much of the installation process. I want to manage my club not create booking systems. not your problem lol Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DS Donnie S. Owner/Operator Health, Wellness and Fitness ### "Very good company and lots of support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2020 Drafting, inventory, drip emails, video on demand Pros All the features are easy to use. Easy to set up and learn to use. Great support. Cons I like it all. No complaints. No issues at all. Reasons for choosing ShapeNet \[SENSITIVE CONTENT HIDDEN\] on top of the great software they offer Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BD Bob D. Admin Sports ### "Support from rep is OUTSTANDiNG !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2019 Shapenet software is outstanding. Even better is the support we have received and most recently the support from reps. Rep has worked tirelessly to help us set up our payroll system and never ceases to amaze us with her responsiveness and involvement. She and the entire company make us feel like we are their only client. I would highly recommend Shapenet to anyone considering software for their fitness facility ! Pros Flexibility to handle very large list of services, financial transactions and hstorical data. Most impressive however is their support staff. see comments below. The company's willingness to implement customer suggested changes is unique in this business. Cons We would like to see league application software and understand they are working on this now. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/77428/ShapeNet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.