# Datacor ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Datacor ERP the right Food Service Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/77464/Chempax/reviews

---

Datacor ERP

4.3 (78)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 15th, 2026

# Reviews of Datacor ERP

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

KV

Kristin V

Accounting ManagerChemicals, 11 - 50 employeesUsed the software for: 1-2 years.

“I enjoy the VB portal for support tickets and appreciate the follow ups and resolve times.“

May 27, 2026

JV

Jaswanthi V

ControllerChemicals, 11 - 50 employeesUsed the software for: 1-2 years.

“Sometimes when we choose an option from various modules the tabs get blocked up and doesn’t open up until a session is closed.“

May 13, 2025

BR

Belinda R

Operations ManagerChemicals, 11 - 50 employeesUsed the software for: Less than 6 months.

“Overall, the real‑time visibility has made day‑to‑day inventory management easier, faster, and more reliable.“

May 27, 2026

BH

Breanna H

IT SpecialistMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“It is not the easiest to learn and find things in.“

May 28, 2026

BH

Breanna H

IT SpecialistMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“As an admin I do not use it to the fullest extent that other users do, but it is easy to work with when adding new users and the customer service is always top notch“

May 28, 2026

PP

PENNY P

HR BOOKKEEPER APChemicals, 11 - 50 employeesUsed the software for: Less than 6 months.

“I find trying to get reports to print as I want them cumbersome. “

June 10, 2024

JD

Jenn D

QHSE ManagerChemicals, 11 - 50 employeesUsed the software for: 1-2 years.

“It is very easy to keep track of inventory and what data is needed.“

May 27, 2026

MF

Michele F

IT CoordinatorChemicals, 51 - 200 employeesUsed the software for: More than 2 years.

“I say this because I would rather have that than a perfect ERP system with terrible customer service. “

June 12, 2024

## Showing most helpful reviews

Showing 1-25 of 78 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Christopher J. D.  
Partner  
Chemicals  
Used the software for: 2+ years

### "Chempax is a great option for any midsized business needing a robust ERP"

January 2, 2019

5.0

We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.

Pros

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

Cons

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

Review Source

PP

PENNY P.  
HR BOOKKEEPER AP  
Chemicals  
Used the software for: Less than 6 months

### "NEW USER AS OF MARCH 1, 2024"

June 10, 2024

5.0

It's a long process to get set up and ready to go live, but our representative was very helpful and we had regular meetings until it was completed. When I have a problem, I find it difficult sometimes to get it straightened out in a timely manner. Alot of emails going back and forth, but can't seem to get some things resolved. It just keeps lingering on.

Pros

We needed a system that would keep track of our finances and inventory better than in the past. This system will do that for us.

Cons

I find trying to get reports to print as I want them cumbersome. I know that once you do, you can save that report for later, but getting it to show what you need it to is sometimes frustrating.

Reason for choosing Datacor ERP

Presentation and the cost of other products that didn't really cover all of our needs.

Switched from

[Aptean Industrial Manufacturing ERP Traverse Edition](https://www.capterra.com/p/83/Traverse/)

They weren't going to support Process Pro Premier much longer and wanted us to switch to a system that we didn't care for and knew we wouldn't get the support we needed.

Review Source

JM

Jeremy M.  
IS Manager  
Chemicals  
Used the software for: 2+ years

### "New Chempax"

February 19, 2020

3.0

We have used Chempax for about 20 years. Overall the company has not been bad, but they have been unfair on licensing enough times that I'm more than tired of it. One time we mistakenly violated our agreement and they locked us out of our system rather than informing us of the issue and giving us an opportunity to fix it.

Pros

The overall software package is good for a small to medium size company. It handles about 80% of our day to day manufacturing processes. Everything from the formulation to the final invoice and even shipping can be done in the software. Not all of it is done well, but it can be done.

Cons

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch). However, that in the last year or so they have unilaterally decided that "old" licensing agreements are no longer valid because of all the features they have added over the years and have moved customers to "new" licensing. This includes both cutting user licenses from 400 to 20 "equivalent new licenses" as well as doubling or even tripling the cost of those "new" licenses. This is all to support "new products" that have not come out though they were slated to be released a year ago. Unless you like a company that has no regard for signed agreements, I would strongly recommend you choose another product.

Review Source

CM

CRYSTAL M.  
Accounting Assistant  
Packaging and Containers  
Used the software for: 2+ years

### "Love this traning"

May 13, 2025

5.0

Pros

This is a very interesting thing to have. I love learning more about the system and getting hands on help with things i needed help worh at the offoce bur its so hard over the email.

Cons

Not enough interacting. I like getting to work on things. So the workshops with the computer are best for me.

Review Source

AA

Ashley A.  
Office Administration  
Chemicals  
Used the software for: 2+ years

### "Datacor ERP Review"

May 13, 2025

5.0

Pros

It is easy to manuever and set up screens to be beneficial for how you need to view things. The help tab makes it easy to find help when needed.

Cons

We have a lot of issues where it kicks us out- other than that its a good system to use.

Review Source

KB

Kristopher B.  
Project Manager  
Machinery  
Used the software for: 2+ years

### "Great ERP Experience "

May 13, 2025

5.0

Pros

Always developing new features and working on improvements. System is easy to use and documentation has really improved with recent initiatives.

Cons

Not much to say. They're always helpful to resolve or work on anything. Every help ticket is treated as being important and feedback seems to go somewhere.

Review Source

JV

Jaswanthi V.  
Controller  
Chemicals  
Used the software for: 1-2 years

### "Chempax usage "

May 13, 2025

4.0

Has been pretty good and have been receiving timely support.

Pros

Ease of use and running of reports for financial purposes

Cons

Sometimes when we choose an option from various modules the tabs get blocked up and doesn’t open up until a session is closed. We would want tabes from various modules to be open at the same time for financial comparisons.

Review Source

LP

Lacie P.  
Vice President  
Chemicals  
Used the software for: 2+ years

### "Best Chemical Software on the Market!"

January 11, 2019

5.0

Customer Service is great and the support group are extremely knowledgeable about their software and its functionality. Our implementation was very successful.

Pros

Chempax offers a complete solution to your chemical accounting needs. The software is specific to the Chemical Industry thus requiring less customization. Most of the features we desired in an Accounting software was already available. One of my favorite features is the Batch Manufacturing module with the Quality Control features. We eliminated hand written QC manufacturing logs.

Cons

There is nothing that I don't like about the Chempax software. It was the best software purchase we ever made.

Review Source

VR

Verified Reviewer  
General Ledger Accountant-Remote  
Chemicals  
Used the software for: Less than 6 months

### "It Doesn't Get Any Worse Than This"

October 4, 2018

1.0

Absolutely the worst ERP system that I have ever used. Anyone who has ever used any other ERP system will KNOW that Chempax is TERRIBLE.

Pros

The name is cute: Chempax. Low cost but then we get less than what we paid for.

Cons

Purchase Order/PO Receipt/Supplier Invoice/Aged Payables/Select Invoices To Pay/Print Checks/Customer Service.

Review Source

Response from Datacor

October 17, 2018

Thank you for taking the time to voice your unsatisfactory experience with our software. We are so sorry your experience has been negative thus far. Our #1 goal is the total satisfaction of our customers and to make their jobs easier, not harder. We¿d really appreciate the opportunity to further discuss your concerns and how we can resolve them together.

Wayne K.  
Information Manager  
  
Used the software for:

### "Chempax VB Review of ERP Software"

May 15, 2010

5.0

Best ERP software for the price. Designed for both small and large companies.

Pros

Great software. Flexable. Can create your own reports and queries without any fears that the next release will cause them to stop working. Tech support group knows their product.

Cons

None to speak of.

Review Source

DR

David R.  
Product Manager  
Chemicals  
Used the software for: 2+ years

### "Ricca Product Management user view"

June 17, 2022

5.0

Pros

I think one of the most useful features is the data audit trailing. I also find that the integration with other software is great like Datacor's CRM.

Cons

I feel like the pricing is slightly clunky. Part of it is due to the nature of our company and the way we use the pricing, but it makes it hard to find all pricing in one place no matter what type it is. Having separate price books makes culminating pricing slightly cumbersome. I also find the quoting system to be slightly clunky. Again part of it is because of the way we use the pricing feature, but I think there are ways to improve it.

Review Source

SF

Suzanne F.  
Cost Analyst  
Chemicals  
Used the software for: 2+ years

### "Datacor ERP - great strides"

June 7, 2022

5.0

Pros

The latest version of Datacor ERP VB.Net is a great improvement over the years and has made my job so much more effective. Everything is at my fingertips and is very intuitive to the user. The Help Menu and Datacor University are excellent tools and have been very useful for our teams.

Cons

If you are not on SQL - it can get bogged down and error out if you have a lot of historical data.

Review Source

TT

Tommy T.  
President  
Chemicals  
Used the software for: 2+ years

### "Absolutely the Best ERP for Anyone in the Chemical Industry"

September 4, 2020

5.0

Functionality built into the system helps us with every part of our business, including Accounting, Invoicing, Inventory, Regulatory Compliance, Sales Reporting and more. Datacor ERP is designed specifically for the chemical manufacturing and distribution industry. The way that the system is designed means that new features are constantly being rolled out to all of Datacor's customers, at no extra charge to other companies.

Pros

The folks at Datacor have been helping TLC run our business for over 16 years. The amount of integration into our business that we have been able to achieve with Datacor ERP is critical to our continuous improvement and sustained growth. We always have one or two projects cooking with Datacor, to help us get even more benefit from the system than we already get! Next on our docket is Datacor's CRM! We're almost ready to move forward on that project!

Cons

Inventory Management tools are in place, but are not completely intuitive and automated.

Review Source

HN

Hem N.  
Finance Controller  
Chemicals  
Used the software for: 6-12 months

### "Efficient and Easy to understand"

May 23, 2024

4.0

Overall, the ERP does the job and is easy to use.

Pros

The capabilities it provides in terms of accounting and reporting all aspects of our business operations.

Cons

There are limited controls built in and some screens are hard to read.

Review Source

AA

Audrey A.  
.Net web developer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Top of the line ! "

January 30, 2019

4.0

Best product I've purchase!

Pros

Chempax customer service have all the patience to solve anything that you may concern and there technical support group are so knowledgeable about there product and all of its features so you can easily install and implement it properly.

Cons

I don't think you might call this a cons , but We are going \\to purchase a new server so We are hoping for a lesser cost rather than spending the same price on our last purchase.

Review Source

YG

Yolanda G.  
Personnnel Administrator  
Chemicals  
Used the software for: 2+ years

### "Have used this software for awhile now and makes my job alot simpler. "

August 14, 2015

5.0

Pros

this software is very forgiving. Mistakes are easy to correct where with our previous software, not easy and very confusing. We have very good response to any questions about the software and help is there when we need it.

Cons

There are some issues being talked about....and I believe these will be discussed at the next conference. I do accounts payable and I don't have any issues, other departments may have some with the work they do.

Review Source

LB

Lauren B.  
Customer Service Supervisor  
Chemicals  
Used the software for: 2+ years

### "Great Software and easy to learn!"

August 14, 2015

4.5

Pros

It's easy to learn and self explanatory. However, I wish there was a manual or classes my staff and I could set up for training.

Cons

When searching lots numbers (batches), I would like to see which lot is located to each order in the "Products" tab (near enterprise).

Review Source

LA

Luis A.  
Operations Manager  
Chemicals  
Used the software for: 2+ years

### "Quick and User Friendly"

August 26, 2015

4.5

Pros

The layout is very user friendly and very quickly adaptable to ones company

Cons

Would definetly would like to be able to use more shortcuts

Review Source

KH

Kenny H.  
Director of Sales  
Chemicals  
Used the software for: 1-2 years

### "Chempax review"

August 26, 2015

3.5

Pros

there's extremely easy access and very accurate data, and the follow up to details and questions seems to be very professional and timely

Cons

the sales reports are a bit limited. It's difficult to compare year on year sales statistics. It's available to do, but not easy.

Review Source

KA

Katrina A.  
Inside Sales Rep  
Chemicals  
Used the software for: 1-2 years

### "Many features to complete job duties."

August 26, 2015

4.0

Pros

The option of copying an order - saves time when processing multiple orders with the some of the same information.

Cons

You can't duplicate more than once - if you could have the opportunity to choose more than one it would save even more time.

Review Source

KH

Krystalle H.  
Plant Operations & Support Services  
Chemicals  
Used the software for: Less than 6 months

### "Review for Chempax Software "

August 26, 2015

3.5

Pros

This software is very user-friendly and able to customize the layout to best fit your work scene. It is very helpful to navigate through the software.

Cons

When choosing between the Main Menu tabs, the windows will minimize automatically. This makes progress difficult when we have to reopen window to use each time. It would be very helpful to choose if we want to add our own comments to keep on the side task bar. (For example, if i wanted to leave a "post it" or "comment" in Chempax to remind me to create sales orders once the allocation is complete.) This will be nice to pin the comments in the background of the main screen, or to pin it to the side with the calendar view,remarks,...etc.

Review Source

DC

David C.  
BDM  
Chemicals  
Used the software for: 6-12 months

### "I am an end user who looks at data reporting only."

August 26, 2015

3.0

Pros

The software seems to cover all needed aspects of Chemical Distribution.

Cons

The reporting is a little difficult to manipulate. The data set up is vital as the reporting results are very touchy and will report incorrect results if you work outside of how you set up the data model.

Review Source

KM

Kimberly M.  
Inside Sales Rep.  
Chemicals  
Used the software for: Less than 6 months

### "User Friendly"

August 26, 2015

3.5

Pros

There are several ways to search for information. For the most part it seems to help out with day to day operations of our company.

Cons

It would be helpful if they could have different perimeters for different users.

Review Source

JL

Juan L.  
Inventory Manager  
Logistics and Supply Chain  
Used the software for:

### "Need a lot of changes made when it comes to inventory reporting."

August 26, 2015

3.5

Pros

Easy access to communicate changes needed for the type of business we do

Cons

Rather small or big they nickle and dime you for any changes you made need to better your use of the system

Review Source

JH

John H.  
Quality control  
Chemicals  
Used the software for: Less than 6 months

### "Chempax and me"

August 26, 2015

3.0

Pros

What I do like about chempax is that it is User friendly and can easily navigate between menus

Cons

What I liked least about chempax was The constant need for new user licensing anytime we as a company needed an extra feature

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.