--- title: "ServicePower Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServicePower Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/776/ServicePower/" page_type: "product" language: "en" --- # ServicePower Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServicePower ## What is ServicePower? ServicePower is a scheduling and mobility solution for field service businesses that helps manage employed workforces and deliver measurable productivity. It offers multi-tenant SaaS warranty claims processing and dispatch module that helps manufacturers, retailers, and third-party administrators automate and improve the third-party service delivery process. ## What is ServicePower used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServicePower?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.servicepower.com&name=ServicePower) ## ServicePower Overview Updated August 2026 AI summary ServicePower is a field service management solution for organizations of any size seeking time tracking, appointment scheduling, and service dispatch capabilities. It combines clock in/out, online time tracking, employee scheduling, and route planning with mobile access and real-time updates. The platform supports integration with third-party tools and is available on cloud and major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServicePower 4.4 (9) VS. [4.6 (492)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (9) Ease Of Use 4.5 (492) Value For Money 4.3 (7) Value For Money 4.5 (485) Customer Service 4.7 (9) Customer Service 4.7 (488) ## ServicePower alternatives [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.6 (1,478)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/776/ServicePower/alternatives/) ## FAQs about ServicePower Overview ### What company size and specific industries is ServicePower built for? ServicePower is designed for SMBs and large enterprises across a range of industries and regions, including home warranty, insurance, power and utilities, property management, and retail. It fits organizations that need field service management software tailored to these sectors and operational settings. Features and Usability ### What are the key features of ServicePower? ServicePower offers automated scheduling, dispatch management, work order creation, and technician scheduling for field service operations. It also includes route optimization, GPS and live driver tracking, time tracking, invoicing, customer history, inventory control, electronic signature, and reporting and analytics. Integrations ### Which third-party tools and platforms does ServicePower integrate with? ServicePower integrates with Domo, Encompass, Encompass Distribution Cloud, Guidewire, HERE, Help Lightning, NetSuite, Salesforce B2B Commerce, Streem, SurveyMonkey, TRUCE, Twilio, Xplor Pay, and mpro5. These integrations span analytics, insurance, mapping, communications, payments, commerce, and field service tools. Getting Started and Support ### What training and onboarding options does ServicePower offer? ServicePower provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars can cover feature overviews or workflows, and documentation and videos give users written and visual reference materials for self-paced review. Getting Started and Support ### What customer support options does ServicePower offer? ServicePower provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support quality is available, so customer experience details such as response times or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 25,441 Field Service Management reviews Capterra reviewers highlight these features as the top priorities when choosing time tracking software: - **Clock In/Out** (**60%** of reviewers rated this feature as critical) - **Online Time Tracking** (**52%**) - **Project Time Tracking** (**55%**) ServicePower supports **Clock In/Out** and **Online Time Tracking**, so teams can record work hours accurately and track time from connected systems. However, it does not include **Project Time Tracking**. Instead, it offers other relevant capabilities such as **Timesheet Management** (**49%**), **Mobile Access** (**49%**), and **Reporting/Analytics** (**41%**), helping businesses review logged hours, support employees in the field, and monitor time data for better staffing and operational decisions. Timesheet Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Contract/License Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses Drag & Drop 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Multi-Language 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages ServicePower 124 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Claims Management: Process of submitting and following up on claims with insurance companies - Client Database: Electronic storage of stakeholder contact information - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Configurable Workflow: Configure existing workflows to meet your organization's needs - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - For Field Service: Intended to be used by field service companies - For General Contractors: Intended to be used by general contractors - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Control: Monitor product stock levels - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Offline Time Tracking: Track employee and task times without internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Online Time Tracking: Track employee and task times using internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Overtime Calculation: Manage and record overtime hours for hourly employees - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price and Cost Calculations: Calculate rule-based prices for a product/service - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Management: Arrange for repairs to be performed and track prior repairs to the same item - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Management: Arrange for and track that service agreed upon under warranty is scheduled and performed - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.1 (8) 4.1 Based on 8 reviews ## Pricing Value for money 4.3 (7) Employed Workforce Custom Quote Available It includes: - Scheduling - Mobile Access - Customer Self-Service - Work Order Management - Analytics Contracted Workforce Custom Quote Available It includes: - Dispatch - Contractor Reimbursement - Contractor Management Blended Workforce Custom Quote Available Value for money 4.3 (7) 4.3 Based on 7 reviews ## Integrations [ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Domo](https://www.capterra.com/p/119119/Domo/)[ TRUCE](https://www.capterra.com/p/221844/TRUCE/)[ Xplor Pay](https://www.capterra.com/p/178639/Clearent-Payment-Processing/)[ Guidewire](https://www.capterra.com/p/173704/InsuranceNow/)[ mpro5](https://www.capterra.com/p/151348/mpro5/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (9) 4.7 Based on 9 reviews ## User reviews Overall rating 4.4 Based on 9 reviews Filter by rating 5(6) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MK MELISSA K. STAFF Automotive ### "POWER IN SERVICE POWER " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2026 OVERALL NOT THAT BAD WORTH SPENDIDNG TIME TO GET EVERYTHING CORRECT.I WOULD STILL RECOMMEND THIS TO OTHERS Pros i like how ease of use it is.I also find it to be very efficient and the customer support is great. Cons THE DOWNSIDE IS THAT IT DOES TAKE SOME TIME FOR THE DEVELOPMENT SPEED AND CUSTOMIZATION CAN TAKE SOME TIME Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christine H. Senior Director Information Technology Telecommunications ### "The best for field service management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2025 ServicePower enables intelligent scheduling and route optimization, thereby improving the productivity of our technicians. Our internal or external customers receive faster and more accurate services. It provides me with analysis and reporting tools to monitor technician performance, issue resolution times, and customer satisfaction. Pros ServicePower is ideal for resource optimization, improving customer satisfaction, and real-time visibility. It integrates with monitoring tools and platforms, enabling data synchronization and enhanced visibility across the organization. Cons It is an effective platform; I have not encountered any issues so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Don W. National Service Manager Consumer Goods ### "Excellent Support! Great SOFTWARE " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 15, 2016 We have used Service Power for the past 11 years. It does everything we need it to do. The one off questions or needs give the support team a chance to shine! Pros GUI and support Cons Additional cost of programming is always a frustrating component. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IK Iyler K. Operations Support Manager Telecommunications ### "SERVICEPower Field Optimizer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 11, 2016 As a user of ServicePower for 12 years, we have grown a lot as a business partner. ServicePower is a great tool for our business. It works exactly as you tell it to work. The algorithm is complex, but the ease of use balances out. There are so many weights and variables to work with to get the system to work exactly the way you need it to. Pros Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it. Cons SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM tony M. ### "Product support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 11, 2016 Stars are arbitrary (as were required fields). My experience is not with the actual product, but with the support of the product by the support team. Every time we have had queries, be they with new functionality or fixes to existing products, the support has been of the highest standard and has been turned around swiftly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Cory M. Manager, Operation Applications Administration Security and Investigations ### "Service Power and My Organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 5, 2016 Service Power has been a good group of individuals to work with, and the suite of applications is nice. Our particular business involves a level of granularity which I've felt SP often struggles with. For basic point to point routing, it's a good package and works well with our external systems. Pros Ease of use and setup Cons Better suited when used at the onset or when willing to restructure the business' data ahead of time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Deborah S. Srt. Business Analyst Information Technology and Services ### "ServicePower Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 5, 2016 The ServicePower application is easy to use and they have a great support staff. Would recommend they enhance their Service Analytic Report export feature, have a feature to expand all, capability to export IRU zip/postal codes, export Technician LK zip/postal codes, improve the maps for Canada and update the Canada Travel Matrix. Pros Ease of usage, great support staff! Cons Canada postal codes, regions, travel matrix needs to be updated, Unable to export IRU and Technician zip/postal codes, unable to expand all, unable to export Technician skills, unable to export the Technician/Selections, it can take up to 2 - 4 min to apply a Global Skill, unable to export all Global Skills. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Johnny L. Owner Construction ### "Great web site" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2016 Great way to file claims and get up to date on latest news and to be on top of everything going on in appliance repair Pros Everything Cons None Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Chris S. VP of the Customer Experience ### "Service Contractor Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 14, 2016 AIG has chosen ServicePower because of their connectivity to service management systems used by small contractors and their easy-to-use web interfaces for single truck operators. ServicePower also allows the contractor to share a single pool of availability with many service network administrators allowing all parties involved to make good appointment promises to the consumers they serve. Opportunities for development are mobile interfaces and use of geographical mapping software to manage work areas both which are in development. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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