# ServicePower Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ServicePower Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/776/ServicePower/pricing

---

# 

 ServicePower Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ServicePower

## What is ServicePower?

ServicePower is a scheduling and mobility solution for field service businesses that helps manage employed workforces and deliver measurable productivity. It offers multi-tenant SaaS warranty claims processing and dispatch module that helps manufacturers, retailers, and third-party administrators automate and improve the third-party service delivery process.

## What is ServicePower used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ServicePower

4.4 (8)

VS.

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (8)

Ease Of Use

4.5 (408)

Value For Money

4.2 (6)

Value For Money

4.5 (401)

Customer Service

4.6 (8)

Customer Service

4.7 (404)

## ServicePower alternatives

[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/776/ServicePower/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contract/License Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track, store, and access client contracts or licenses

Drag & Drop

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Multi-Language

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Reporting & Statistics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

ServicePower 124 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage the process of evaluating documents or requests submitted for approval

Automatically create schedules based on business needs or employee availability and qualifications

Automate recording of time to reduce human error

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

An itemized to do list that can be edited as tasks are completed

Process of submitting and following up on claims with insurance companies

Electronic storage of stakeholder contact information

Track employees' arrival and departure timings for payroll purposes

Configure existing workflows to meet your organization's needs

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

Store and access documents, forms, and photos in one centralized place

Intended to be used by field service companies

Intended to be used by general contractors

Store, manage and track all forms in a centralized location

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Monitor product stock levels

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Manage and support multiple languages

Manage and support multiple locations

Different tiers of pricing and billing for different employees and situations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Track employee and task times without internet connection

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Track/log the amount of time employees worked per job using a timer

Track employee and task times using internet connection

Manage and track customer orders for goods, investments, or any other purchases

Manage and record overtime hours for hourly employees

Swipe a credit card or manually process payments while with the customer in the field

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Calculate rule-based prices for a product/service

Arrange tasks based on the level of priority or urgency

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Integrates with QuickBooks

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Arrange for repairs to be performed and track prior repairs to the same item

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Arrange for and track that service agreed upon under warranty is scheduled and performed

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Allow customers/users to submit support queries and service requests

Create, manage and track all task activities and progression

Oversee technicians and track their assigned work orders

Organize customer data and accounts by user or geography

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Review data from past periods to reveal recurring tendencies and predict future performance

Request, track, and manage time off requests and vacation time

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.0 (7)

4.0

Based on 7 reviews

## Pricing

Value for money

4.2 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.2 (6)

4.2

Based on 6 reviews

## Integrations

[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Domo](https://www.capterra.com/p/119119/Domo/)[

TRUCE](https://www.capterra.com/p/221844/TRUCE/)[

Xplor Pay](https://www.capterra.com/p/178639/Clearent-Payment-Processing/)[

Guidewire](https://www.capterra.com/p/173704/InsuranceNow/)[

mpro5](https://www.capterra.com/p/151348/mpro5/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (8)

4.6

Based on 8 reviews

## User reviews

Overall rating

4.4

Based on 8 reviews

Filter by rating

5(5)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Christine H.

Senior Director Information Technology

Telecommunications

### "The best for field service management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 15, 2025

ServicePower enables intelligent scheduling and route optimization, thereby improving the productivity of our technicians. Our internal or external customers receive faster and more accurate services. It provides me with analysis and reporting tools to monitor technician performance, issue resolution times, and customer satisfaction.

Pros

ServicePower is ideal for resource optimization, improving customer satisfaction, and real-time visibility. It integrates with monitoring tools and platforms, enabling data synchronization and enhanced visibility across the organization.

Cons

It is an effective platform; I have not encountered any issues so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DW

Don W.

National Service Manager

Consumer Goods

### "Excellent Support! Great SOFTWARE "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 15, 2016

We have used Service Power for the past 11 years. It does everything we need it to do. The one off questions or needs give the support team a chance to shine!

Pros

GUI and support

Cons

Additional cost of programming is always a frustrating component.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IK

Iyler K.

Operations Support Manager

Telecommunications

### "SERVICEPower Field Optimizer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 11, 2016

As a user of ServicePower for 12 years, we have grown a lot as a business partner. ServicePower is a great tool for our business. It works exactly as you tell it to work. The algorithm is complex, but the ease of use balances out. There are so many weights and variables to work with to get the system to work exactly the way you need it to.

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

tony m.

### "Product support"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 11, 2016

Stars are arbitrary (as were required fields). My experience is not with the actual product, but with the support of the product by the support team. Every time we have had queries, be they with new functionality or fixes to existing products, the support has been of the highest standard and has been turned around swiftly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Cory M.

Manager, Operation Applications Administration

Security and Investigations

### "Service Power and My Organization"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 5, 2016

Service Power has been a good group of individuals to work with, and the suite of applications is nice. Our particular business involves a level of granularity which I've felt SP often struggles with. For basic point to point routing, it's a good package and works well with our external systems.

Pros

Ease of use and setup

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Deborah S.

Srt. Business Analyst

Information Technology and Services

### "ServicePower Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 5, 2016

The ServicePower application is easy to use and they have a great support staff. Would recommend they enhance their Service Analytic Report export feature, have a feature to expand all, capability to export IRU zip/postal codes, export Technician LK zip/postal codes, improve the maps for Canada and update the Canada Travel Matrix.

Pros

Ease of usage, great support staff!

Cons

Canada postal codes, regions, travel matrix needs to be updated, Unable to export IRU and Technician zip/postal codes, unable to expand all, unable to export Technician skills, unable to export the Technician/Selections, it can take up to 2 - 4 min to apply a Global Skill, unable to export all Global Skills.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Johnny L.

Owner

Construction

### "Great web site"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2016

Great way to file claims and get up to date on latest news and to be on top of everything going on in appliance repair

Pros

Everything

Cons

None

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Chris S.

VP of the Customer Experience

### "Service Contractor Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 14, 2016

AIG has chosen ServicePower because of their connectivity to service management systems used by small contractors and their easy-to-use web interfaces for single truck operators. ServicePower also allows the contractor to share a single pool of availability with many service network administrators allowing all parties involved to make good appointment promises to the consumers they serve. Opportunities for development are mobile interfaces and use of geographical mapping software to manage work areas both which are in development.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/776/ServicePower/reviews/)

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