# Integrated Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Integrated Payments the right Payment Processing solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/77650/CashNet-ePayment/reviews

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Integrated Payments

4.6 (18)

[View alternatives](https://www.capterra.com/p/77650/CashNet-ePayment/alternatives/)

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Last updated March 13th, 2026

# Reviews of Integrated Payments

Ease of use

4.6

Customer Service

4.4

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mandar B.  
Buisness Intelligence Quality Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Solution for online payment"

June 24, 2020

4.0

Overall I liked the product's ease of access. The features were simple to understand and could train the staff quickly who've never used this software before.

Pros

When I was working in college, we used this software. It offers great user friendly inteface to handle the deposits made by students. There are constant updates on the backend but the support staff is good and they notify well before the deployment.

Cons

Overall I'm satisfied with the product. If I've to pinpoint one least attractive feature then I would say there are constant updates in the business hours. Had the team work on outages in weekends or in non-business hours, would be helpful.

Review Source

AE

Anita E.  
Bursar  
Higher Education  
Used the software for: 2+ years

### "Transact"

July 19, 2023

5.0

We use Transact to take online payments and in person cashiering payments. They have extremely helped us in terms of managing compliance and processing payments. Their reports are customizable and provide us with all necessary data.

Pros

The product is easy for students to use and staff to find transactions and pull reports. I was not employed here for the entire initial integration, however, the part I participated in and subsequent additions went smoothly. Transact was extremely knowledgeable and helpful in walking us through and moving the integration along. They assisted with all questions and roadblocks we ran into.

Cons

We have a legacy (homegrown) system so it has been extremely difficult to integrate with most products. Any hiccups we had Transact was able to find a way for their system to integrate with ours or put in extra effort to try to trouble shoot with us. We do not have any complaints regarding our partnership with Transact.

Review Source

VR

Verified Reviewer  
IT Systems Admin  
Education Management  
Used the software for: Less than 6 months

### "It's works, but just barely..."

December 7, 2019

3.0

There's a tiny bit of hope, that if you can use this software in the \*simplest\* scenario possible with old equipment, that you might have a great experience with CashNet. The front end users like this much more than our previous software--that is, when it's not errorring out and causing them to do the "three daily reboots"... it's a thing.

Pros

The support personnel are the best thing about this company. But that's not saying much, there's just a lot of other things to dislike more.

Cons

The best way I can summarize this product's biggest shortcoming, is to give an example. There is a part of the setup where it asks you to insert the driver software disk into the A:\\. I could go on and on about how "bolt-on" (to literally decades old fundamental code)...

Reason for choosing Integrated Payments

Other similar businesses using it in this area.

Switched from

[TouchNet Payment Systems](https://www.capterra.com/p/5780/TouchNet-Payment-Systems/)

Touchnet was worse for the end users.

Review Source

KP

Karen P.  
Director of the Business Office  
Higher Education  
Used the software for: 2+ years

### "Higher Education Review"

September 5, 2023

4.0

Pros

Billing by email rather than mail, acceptance of credit card payments easy import into our legacy system.

Cons

We did not implement real time due to difficulty of setup (legacy system) and cost.

Review Source

VR

Verified Reviewer  
Undergraduate Systems Specialist  
Higher Education  
Used the software for: 2+ years

### "Our Reliable Deposit Channel"

May 11, 2018

5.0

Pros

We use the Common Application for all of our undergraduate student applications and thus also use CashNet to handle our deposits. Whenever there has been an issue, which is rare, CashNet support is quick to fix the issue. They also are very proactive in making us aware of when there will be an outage and when that outage is complete. It's nice to have something reliable and autonomous in such a tumultuous professional setting.

Cons

I can't say there's anything I dislike. I'm not our Administrator for this software, so I can't speak on ease of configurations or communicating when we want to stop taking deposits, but I've only ever heard good things from our Bursar's office.

Review Source

CC

Crystal C.  
Manager A/R & A/P  
Higher Education  
Used the software for: 2+ years

### "Baker College A/R Review"

June 6, 2023

5.0

Very positive!

Pros

All of the features it provides our students in one easy location.

Cons

The credit balance display. I had to turn it off. Would love for it to be presented per term, like the debit balances.

Review Source

AH

Aundrea H.  
Accounting Technician  
Financial Services  
Used the software for: 2+ years

### "Use for Cashiering Purposes"

June 18, 2020

5.0

Pros

What I like most about CASHNet is that I'm able to easily rectify a mistake that my cashiers have made. In other workplaces, it was a bigger effort to reverse transactions and to balance at the end of a shift. CASHNet has a very simple process and gives access to several different reports that break down the gains and losses.

Cons

It has an outage of some sort at least once every other week during business hours. When we are using it to conduct payment services to students, it shuts down our entire cashiering process.

Review Source

KK

Keyta K.  
e-commerce application administrator  
Education Management  
Used the software for: 2+ years

### "Integrated payments "

July 18, 2023

4.0

Pros

Easy to use and integrate with other systems.

Cons

No cons. Liked everything about the integrated payments.

Review Source

KP

Karla P.  
Accounting Tech  
Accounting  
Used the software for: 2+ years

### "CashNet Review"

June 23, 2020

5.0

Overall, despite its many features displayed at a given time, Cashnet is easy to use and learn. It’s functional and simple enough for our team to understand.

Pros

This product is easy and simple to use. The features are straightforward and processing payments is as easy as three clicks.

Cons

What I like least about this program is that there are a number of features to it that are not very organized, or aesthetic on the website. Maybe it looks too “messy” at times.

Review Source

VR

Verified Reviewer  
Coordinator, Student Support / DSO  
  
Used the software for: 2+ years

### "I have used CashNet when paying for tuition and other expenses in college."

May 15, 2018

5.0

Ease of use and functionality.

Pros

When I studied at UCLA in 2013 a form of CashNet was what was implemented on our school website/portal. CashNet is very easy to use for those who are making payments. I have never had issues with paying for my tuition or other costs while studying in college. Adding my payment accounts was never an issue and the site always felt secure.

Cons

What I liked least about the software was how plain it was. However, this could be so that the software was easy to use and cut straight to the point of the software's intended use.

Review Source

rC

ru C.  
Application Developer/Analyst  
Higher Education  
Used the software for: 2+ years

### "Cashnet a contender"

April 13, 2017

5.0

Our institute had used this vendor for many years but with passing time the newer technology requirements made it a bit cumbersome.

Pros

easy to use, easy to setup

Cons

hard to upgrade. and didn't offer the abilities required by our institutions BURSAR

Review Source

Amanpreet K.  
Instructor  
Higher Education  
Used the software for: 1-2 years

### "Cashnet for electronic payments"

December 18, 2018

5.0

Pros

Versatility, Simple setup for developers

Cons

Learning curve is high to embed in the existing websites for functionality

Review Source

GS

Gary S.  
Programmer Analyst III  
Higher Education  
Used the software for: 2+ years

### "Payments Support Excels"

May 27, 2023

5.0

Centralized processing is streamlined and critical to timely efficacy.

Pros

Support is outstanding. Questions and issues are addressed quickly and correctly.

Cons

The Reporting tool is lackluster and awkward, but logical once you get used to it.

Reason for choosing Integrated Payments

Ease of install and go live, quality of support.

Review Source

JC

Joyce C.  
Director  
Education Management  
Used the software for: 2+ years

### "Higher Education Cashiering "

May 30, 2023

4.0

Pros

Easy payment processing either in-person or online.

Cons

Timing for cut-off and reports can be off, since they are East Coast and we are West Coast.

Review Source

VR

Verified Reviewer  
IT Security Specialist  
Education Management  
Used the software for: Less than 6 months

### "Great online payment portal"

January 5, 2021

4.0

They are are able to provide the function we need at the price we can afford.

Pros

This filled our need of allowing a safe and secure way for our students to pay for their tuition online.

Cons

They have been telling us for years but still are not fully P2PE compliant making it a headache to make sure we are still PCI compliant.

Review Source

Corrine K.  
Loan Officer  
Banking  
Used the software for: Less than 6 months

### "Works ok "

July 10, 2020

5.0

Pros

I like that it tracks payment going years back and I can search them by item code, payment type, user or date and find the information I need

Cons

It crashes at least once a week. Customer Support is very helpful in getting it back up

Review Source

TS

Tim S.  
Registration Specialist  
  
Used the software for: 2+ years

### "Awesome payment processor"

April 23, 2018

4.0

Pros

So easy to use, it helps even the most unknowledgeable financial minds come out with a balanced report. I really enjoy this Higher One product as it is linked with a refund card used for campus transactions. The integration is effortless and it helps to get the students their funds in a timely manner.

Cons

What I like least is the User Interface. It seems outdated. It is a great product. It seems to be lacking in UI and intuition in usability.

Review Source

VR

Verified Reviewer  
Interpreter  
Consumer Services  
Used the software for: I used a free trial

### "Easy for the average user"

July 9, 2020

5.0

Pros

I love how I can use literally any form of payment like wire transfers or credit memos and it’s tracked just as efficiently as cash or cards. So smooth!

Cons

I have run into the system freezing up and crashing.

Review Source

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