Who Uses This Software?

Warehouse Management, Automotive, Tires and Wheels, Distribution, Manufacturing, 3PL, Food, Process, Retail Distribution, Government


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Royal 4 Systems
  • www.royal4.com
  • Founded 1984
  • United States

About WISE

Enables manufacturers, distributors and retailers to effectively optimize day-to-day warehouse activities.


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WISE Features

  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management

WISE Reviews Recently Reviewed!


WMS Royal4 Wise Review

Apr 08, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The aspects I like most about this software is the ability to develop functionality on top of the base product. We can be agile and maneuver the software to adhere to our objectives of our operations.

Cons: The aspects I liked the least about this software is the reporting build outs. The established reports in the system were not user friendly and as we tried to develop within the system more enhanced reporting, we realized exporting the data out was quicker for our end users.

Overall: The overall experience with wise has provided us the ability to locate our product, pick, pull, cycle count and order process in a more efficient manner than before WISE. The system was enhanced to process multiple types of orders, across multiple types of locations, areas and system environment variables.

Wise Review

Apr 05, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The WISE system has help us significantly. I would say the best thing about WISE is its ability to keep track of out inventory. We are now able to get pretty accurate numbers on our inventory. Before WISE, our inventory tracking was a mess. Now we know where products are located and where they are coming from.

Cons: The least thing I like about this software is the multiple screens we need to open to get information. I wish we could just double click on a particular lot and see all the transactions for that lot. It could be more user friendly.

Overall: Overall the WISE system has been pretty good. Of course there can be improvements to make it more user friendly but overall we are happy with the software.

Royal 4 Systems evaluation

Dec 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of which it could be configured. We used software in the past that needed to be programmed every time a change was needed. With the super user training Royal 4 allowed us to do almost all of this ourselves.

Cons: It took us a while to learn to use the new RF web scanning devices rather than the Motorola devices we were used to. This was a management decision as the older scanners are supported.

Overall: We used the Royal 4 WISE warehouse management system in our company to receive, stage, pack and ship products for our distribution warehouse in Englewood, NJ. Our products are managed by the WISE WMS and then picked, packed, & shipped internationally.

One of the reasons we chose this software was that they are really a systems engineering company that has 3-1 technical support to sales/marketing ratio. This is the opposite of what we found with some of the other tier one system out there. The benefit was quick and concise customer service, and the hours they quoted to implement the system were quite accurate. Also, our ERP provider did not have all the features we needed for our warehouse execution. The WISE WMS system has worked very well and for us and Royal 4 integrated it with our Infor ERP as seamlessly as we could imagine. .

Recommendations to other buyers: The web portal is a key element that although optional we highly recommend. The eWISE lets you have access from any web connection and you can do many of the tasks remotely.

Great all around software.

Apr 05, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software met our business requirements. The R4 staff understood our business and displayed to us how they could make WISE work best for us.

Cons: At the time of our implementation the screens were a little basic and clunky.

Overall: Our business has seen dramatic increases in inventory accuracy and inventory throughput.

Capterra loader

WISE - easy to use and flexible

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We are using WISE in conjunction with a marketing company during a rebrand project. The other company uses it and were the purchasers. They gave us access for the project timeframe. The software is super user-friendly and it only took us about 10 minutes to be fully trained on how to use it. It is easy to see where projects are, it is easy to add info or comments and easy to move along projects towards completion.

Cons: So far, no cons. We've been using it for two weeks and everything has gone smoothly.

Overall: The marketing company we are working with is in Singapore, so regular daily communications are a challenge both with time zones and languages. WISE has made it very easy to check in, see where projects are, see if any info is needed, etc. If we need to share a file, it's great because we don't have to maintain email lists. We just upload to the relevant project and we're good to go. If something needs to be changed or if we want to share a comment, again, everyone who needs to see it can see it easily.

Jel Sert Company

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Very good solution for warehouse management. Makes the ease of tracking and tracing very accommodating for employees.