Returngoods

Returngoods



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $29.99/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • Returngoods
  • www.returngoods.com
  • Founded 2004
  • United States

About Returngoods

Integrated SaaS solution for managing product returns (RMA) and rework process. Returngoods streamlined and minimize the cost of handling returns. Altough returns are not desirable, it is an essential aspects of providing excellent customer service. Therefore, you would want to accomplish 3 goals for your return process as part of your overall business objectives: 1. streamlined, 2. minimize cost, 3. respond quickly to retain customer loyalty. Our Return Execution System deliver the results.


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Returngoods Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

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