# TICKETsage Custom Solutions Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TICKETsage Custom Solutions Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/77812/TICKETsage-Custom-Solutions --- # TICKETsage Custom Solutions Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TICKETsage Custom Solutions ## What is TICKETsage Custom Solutions? Looking for a custom solution? TICKETsage solves unique problems for clients every day... streamlining season renewal processes, improving online sales, developing custom tools and more. We have been meeting clients' unique needs since 1999, and are confident we can help you. Get the best of both worlds with TICKETsage Distributed Technology that gives you the speed and scalability of an in-house system plus the flexibility of hosted systems. Schedule a FREE online demo today. ## What is TICKETsage Custom Solutions used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $580 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TICKETsage Custom Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ticketsage.com&name=TICKETsage Custom Solutions) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TICKETsage Custom Solutions 4.2 (6) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $580 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.8 (5,766) Value For Money 0.0 (0) Value For Money 4.9 (3,549) Customer Service 5.0 (6) Customer Service 4.9 (3,280) ## TICKETsage Custom Solutions alternatives [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (782)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/77812/TICKETsage-Custom-Solutions/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Data Management Searchable repository of information about clients Online Ticketing Allow users to buy and sell tickets online, register for events, and collect buyer information Reserved Seating Specify type/number of reserved tickets based on seating selected during booking Season Tickets Grants the users access to all events for one season Seating Map For selection of seat at booking or check-in Ticket Reservations Create and manage ticket reservations for various events TICKETsage Custom Solutions 7 features Searchable repository of information about clients Allow users to buy and sell tickets online, register for events, and collect buyer information Specify type/number of reserved tickets based on seating selected during booking Grants the users access to all events for one season For selection of seat at booking or check-in Create and manage ticket reservations for various events Built-in website builder or integration with third-party site ## Pricing Basic $580.00 Per User,Per Month ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(1) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TH Trish H. Box Office Manager ### "We Love TICKETsage" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 30, 2009 Overall, we LOVE TICKETsage! The few problems we have had are completely over shadowed by the great things about TICKETsage. I am sure that if we had the time to schedule a session with TICKETsage, they would be more than happy to help us learn how to use the features that we do not fully use and the reports (and there are many) from which we, thus far, have not been able to gather information. I'm sure it's all there, we just need to learn how to use it. Pros The absolute best thing about TICKETsage is their customer service. When the system was first implemented last summer, with our season tickets being printed and mailed from our office for the first time, we needed to depend on the staff of TICKETsage heavily. We came into the office on the weekend to print the tickets and were on the phone with TICKETsage support multiple times during the day. Since then, anytime we have the slightest problem, we are very comfortable calling (in an emergency) or emailing (if the situation is not dire) TICKETsage support. They are very prompt in returning our calls or email. The day to day operation of the system is easy to use and dependable and it is pretty much impossible to "mess up" an application as the system almost always has you confirm or apply an application after it has been changed. The staff at TICKETsage is friendly and helpful even for us "non-techy" computer users. Cons The TICKETsage system has a lot of features that we do not use to the full potential. They seem complicated and confusing, although after a year of day to day use, I am becoming more comfortable with trying to solve problems before I call for support. Occasionally (maybe 3 or 4 times in the past year) there has been an error that needed to be fixed at the TICEKTsage end of the system. Only once in the past year did the system "go down" and was off-line for 15 or 20 minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sandy L. Patron Services ### "Theater Works reviews Ticketsage" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 4, 2009 Highly recommend. Pros Very user friendly. Good tech support, friendly people. Cons Reports are sometimes not what we would like, but they are always willing to work with us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WA Willis A. Executive Director ### "TICKETsage has gotten it right!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 7, 2009 After years of Ticketmaster, Tickets.com, New Era, and Showare, it is refreshing to find a ticket software that completely fits our needs. Their CEO was a breeze to work with and we settled into our deal with few complications and very little legal oversight. Our legal counsel pretty much said that everything was great with their contract and we should sign, this was a first for us. Their entire staff is to be applauded for their customer service and genuine attitude. Our center services three resident companies, does over 100 performances per year , and sold over $3,000,000 in tickets last year. We have up to 4000 subscribers for our Broadway Series and our resident companies also have large subscriber bases. This ticket software is very user friendly to all of our needs and will save us time and money. On the Ratings Breakdown / Customer Service\* above, if there were ten stars, we would rank them a 10!! Pros Ease of use, flexibility, addons, customer service. This system is going to save us a lot of money through ease of use and reduced labor costs. If you have a subscriber base, data rollover, speed of processing, and package sales capability are very strong and useful features. Cons What few problems we had because of our special needs were taken care of in a prompt and courteous manner. Training could be improved with a manual and more personalized training to eliminate user error. In a few cases we found ourselves not understanding parts of the software. TICKETsage has been proactive in solving problems and helping us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jack N. Operations Supervisor ### "TICKETsage Untiy platform review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 7, 2009 In my opinion, of the systems I've looked at, Ticketsage offers services, features and really great technical support at a price point that can't be beat. We ticket about 30 events per year - 12,000 to 15,000 tickets per year - and Ticketsage performs pretty close to flawlessly. Pros Untiy has an intuitive UI, easy to use for box office staff and patrons alike. It's exceptionally reliable for a hosted platform. I can't say enough about the tech support. They're always helpful; quick to respond and to add or modify features, if that's appropriate. Back-end reporting functions make it easy to generate basic reports or to export data from more complex analysis or marketing purposes. The system maintains reliable, accurate inventories for online and box office sales. Credit card processing is extremely fast, and they made it easy for us to settle directly to our bank. They have managed to balance ease of use with flexibility, making this a good product for almost any venue. Cons Some parts of the back-end are a bit rusty, although these are mostly cosmetic issues. Currently, online buyers can't use existing patron records resulting in duplicate patron info for orders placed online. I'd like for patrons to have to ability to use an email/password combo to order tickets. There's a tool to merge orders under these duplicate records, but that's a step I'd rather avoid... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB Weldon B. Sales Director ### "Ticketsage meets our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 7, 2009 The more you know about your specific needs the better Ticketsage is able to help you. A wonderful ticketing tool. Pros The Ticketsage system has helped us customize ticket sales and donations to meet the very specific needs of our organization. Integrating development and ticket purchase information has never been easier for us. Steven and Sandy have been the best at understanding our business and working with us to achieve our goals. Cons Could use more people in Tech Support however Justine, Josh and Jessica are amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kate R. Box Office Manager ### "Flexible and User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 6, 2009 Ticketsage is the strongest of the midsize ticketing systems that I have experienced, particularly because of their very responsive technical team. There are, as with any system in this price class, some draw backs in reporting capability, but all of those challenges have been overcome by the technical team listening closely to the needs of our box office and creating a way of getting around them. Pros We have found Ticketsage to be incredibly user friendly. The ease of training new staff on this system makes it so valuable for our organization. Additionally, Curious Theatre Company has recently gone through significant changes in seating, all of which Ticketsage has accomodated with flexibility. Whenever there is a question, the technical staff is anxious to help either by pointing out a characterisitic of the system that we had overlooked, or by creating new reports and tools particularly to meet our needs. Cons We've found that Ticketsage is not particularly compatible with Mac systems, which poses a problem for our organization. Additionally, in inputting our old database, we did lose some ticket history. Ticketsage worked with us to retain as much as possible, but it is not reportable - which caused initial problems in marketing and development. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)