---
title: "Pentaho Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Pentaho Software - reviews, pricing plans, popular comparisons to other ETL products and more."
source_url: "https://www.capterra.com/p/78014/Pentaho-Business-Analytics/"
page_type: "product"
language: "en"
publication_date: "2026-10-29"
---

# 

 Pentaho Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pentaho

## What is Pentaho?

By tightly coupling data integration with business analytics, the Pentaho platform from Hitachi Vantara brings together IT and business users to ingest, prepare, blend and analyze all data that impacts business results. Pentahos open source heritage drives continued innovation in a modern, unified, flexible analytics platform that helps organizations accelerate their analytics data pipelines.

## What is Pentaho used for?

[Reporting](https://www.capterra.com/reporting-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[ETL](https://www.capterra.com/etl-software/)

Top alternative

Featured

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

2%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pentaho

4.3 (46)

VS.

[4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (45)

Ease Of Use

4.0 (2,356)

Value For Money

4.4 (29)

Value For Money

4.2 (1,541)

Customer Service

3.7 (27)

Customer Service

4.5 (1,455)

## Pentaho alternatives

Highest Rated

[4.7 (20)](https://www.capterra.com/p/156756/Funnel/reviews/)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (361)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (21)](https://www.capterra.com/p/191611/Reveal/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (15)](https://www.capterra.com/p/178411/Inzata/reviews/)

Starting price

$30000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/78014/Pentaho-Business-Analytics/alternatives/)

## FAQs about Pentaho

Overview

### Which roles and teams benefit most from Pentaho?

Pentaho is most used by software engineers, ETL developers, data architects, and systems analysts who build data pipelines, integrate sources, and prepare information for reporting. IT teams and project leaders use it to manage data-focused implementations, while finance and sales leaders rely on prepared datasets and reports for operational analysis and planning.

Answer based on 44 reviews

Overview

### What company size and specific industries is Pentaho built for?

Pentaho is designed for firms of any size that want to integrate data mining and analytics into their business operations. The vendor description does not name specific industries, so it appears suited to organizations across sectors that need data integration and analytics support.

Features and Usability

### What are the key features of Pentaho?

Pentaho offers data integration and analytics features such as data transformation, data import/export, and API support, along with ad hoc query, ad hoc reporting, and OLAP. It also includes dashboards, visual analytics, customizable reports, predictive analytics, data quality control, job scheduling, access controls, and audit management.

Getting Started and Support

### What training and onboarding options does Pentaho offer?

Pentaho provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does Pentaho offer?

Pentaho provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Users often rely on community documentation and forums for setup guidance, but some note that official technical help can be hard to find, instructions may be incomplete, and installation or production issues can take extra effort to resolve.

Answer based on 6 reviews

Features and Usability

### Is Pentaho easy to use for ETL and reporting?

Pentaho makes complex ETL pipelines, reporting tasks, and data integrations manageable after initial training. Data professionals value its visual tools, broad database compatibility, and flexible modules, while new or nontechnical users may find configuration, error messages, documentation, and less common workflows difficult to understand.

Answer based on 19 reviews

Features and Usability

### How easy is Pentaho's user interface to learn?

Pentaho provides a visual interface for building transformations, dashboards, reports, and data workflows with less coding. Advanced users often find the available functions clear and productive, but beginners can face a learning curve because some screens and options feel less intuitive. The Spoon desktop interface may also require occasional restarts.

Answer based on 11 reviews

## Features

AI summary

Based on 4,769 ETL reviews

Capterra data shows that buyers of reporting software rank the following features as their top priorities:

-   **Customizable Reports** (**54%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**56%**)
-   **Data Visualization** (**44%**)

Pentaho supports all three features buyers care about most: **Customizable Reports**, **Reporting/Analytics**, and **Data Visualization**. Combined, these capabilities help businesses tailor reports to specific needs, review performance data more effectively, and present insights in clear visual formats, allowing teams to make better decisions faster.

Reporting/Analytics

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Visualization

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Graphical representation of data

Data Import/Export

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Ad hoc Reporting

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

Search/Filter

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Pentaho 46 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Ad hoc Query: One-off queries made on an as-needed basis
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Big Data Analytics: Examine large amounts of data to uncover hidden patterns, correlations, and other insights
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Data Mining: AI method of discovering or extracting data patterns from larger volumes of data
- Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository
- Data Transformation: Translate EDI formats into data suitable for use with company applications.
- Data Visualization: Graphical representation of data
- Database Support: Supports common databases such as MySQL and Oracle
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches
- OLAP: Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Predictive Analytics: Predict future data based on historical data sets
- Profitability Analysis: Evaluate the degree to which business operations bring monetary gains
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Trend/Problem Indicators: Visually identify direction of development and areas that require attention
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.4 (45)

4.4

Based on 45 reviews

## Pricing

Value for money

4.4 (29)

### Starting price

Free trial available

Value for money

4.4 (29)

4.4

Based on 29 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.7 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (27)

3.7

Based on 27 reviews

## User reviews

Overall rating

4.1

Based on 46 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(17)

4(25)

3(3)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Enrico P.

CPQ Solution Delivery Manager

Used the software for: 1-3 years

### "Nice surprise"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 10, 2020

The tool allows the creation of complex ETL projects in a quick way and save time to produce valuable solution for the company.

Pros

Data Integration allows the build of such a complex ETL projects in a quick way, it's very powerful. Being an open source software allows the user to always find hints over the web

Cons

Issue log reports not really clear the error/s occurring and the troubleshooting results sometimes difficult. Scheduling

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Business Development Consultant

Used the software for: 1-3 years

### "Totally Worth it!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 8, 2022

I had used both pentaho report designer(PRD) and pentaho data integration(PDI) for optimizing power BI connectivity. Totally satisfied with my experience.

Pros

Excellent Data Integration, affordable price model and high user friendly.

Cons

Slow in loading huge data, technical limitation in reporting and resolving of ticket could have been improved a bit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Data Scientist

Used the software for: 3-5 years

### "Riding a Wild Horse - Community Edition"

3.0

April 20, 2017

Pros

Many features. I like to use the reporting PRD, I think that it is the best. I use Spoon/Kettle that is a ETL tool to process data.

Cons

Many bugs. Maybe is because of Community Edition. We have many difficult to install in cloud. The layout of some report that run in developing, don't run in production.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Business Development Consultant

Used the software for: 1-3 years

### "Best BI Software for Integration and Reporting"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

Pros

Excellent Data Integration across all the databases , User friendly and amazing for report designing using PRD tool(Pentaho Report Designer). Loving it!!

Cons

Takes longer time for fetching the data in report, technical limitations in report designing and bug solving are not easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Big Data/Hadoop Engineer

Used the software for: Less than 1 year

### "The best tool for data integration"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 6, 2017

Pros

Ease of use and abundant features to get things done. Helps a lot in filling the various gaps in data sources.

Cons

Not so user friendly, takes sometime for new user to get around the application and figure out the various tricks and tools available

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Senior Business System Analyst

Used the software for: Less than 1 year

### "One of the best Business Analytics tool out there"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 5, 2018

Pros

This tool can be installed on any operating system. It has a simple interface, so it takes less time to learn.

Cons

The design of the software is pretty old! Needs lot of improvement when compared to its competitors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Business Analyst

Used the software for: 3-5 years

### "Gives me the ability to use clicks instead of code. "

4.0

February 5, 2018

Pros

Penatho brings a visual interface to processes which would traditionally only be accomplished by many, many lines of code (which it can also do). Many powerful inputs from servers, software, and CRM systems. It also has very detailed error handling, which makes it easy to troubleshoot.

Cons

Support is mostly wiki/community based, with instructions for particular steps being lacking, outdated, or missing completely. Outputs could be simplified as well, with even a basic CSV output being slightly more complex than it should be, compared to other steps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Analista financiero

Used the software for: Less than 1 year

### "It is definitely the solution to carry out all the projects successfully!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2018

Everything is organized better using this software. It is quite efficient and easy to use...

Pros

This software is wonderful, with it you can obtain performance and scalability. As well as manage and schedule reports. It is very efficient which means that you save a lot in daily reports...

Cons

This software is potentially amazing. Has it all! Your free trial is as complete as the paid version. It's very complete.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Especialista de información

Used the software for: 3-5 years

### "Practical, versatile and objective"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 13, 2018

Fast execution of ETL processes in the case of massive data migration with a very low margin of error

Pros

\-Automate the steps for execution - It has a friendly graphic environment - Easy to use - Wide range of tools

Cons

\-High basic requirements for execution. - lack of detailed comments in error messages. -It does not have documentation in Spanish language.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Student

Used the software for: Less than 1 year

### "Pentaho is integrated set of tools for business intelligence "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 25, 2018

I have transformed multiple databases from different sources and formats into one single format and recognizable database set. After single database operation, I need to summarize report for that purpose i used Pentaho report designer tool to summarize and design report.

Pros

Data in Pentaho can be easily import from nearly any type of source including .csv, excel etc to create single report.

Cons

Pentaho itself is too much resource hungry as compared to other BI softwares. Configuration after installation is required that will be difficult for non-techies.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/78014/Pentaho-Business-Analytics/reviews/)

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