--- title: "PMI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PMI Software - reviews, pricing plans, popular comparisons to other Productivity products and more." source_url: "https://www.capterra.com/p/78070/PMI/" page_type: "product" language: "en" --- # PMI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PMI ## What is PMI? Hospitality property management tool that enables productivity through business intelligence and forecasting. ## What is PMI used for? [Productivity](https://www.capterra.com/productivity-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PMI?[Manage this product listing](https://www.g2.com/products/d2o-pmi/claim_requests/new?auto=true) ## PMI Overview Updated September 2026 AI summary PMI is a cloud-based hospitality property management solution designed for small and midsize businesses. It supports front desk operations, reservations, housekeeping, employee oversight, and guest experience management, while also offering analytics and reporting tools. Optional features like catering, inventory management, and online booking help teams tailor PMI to their specific property and workflow needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PMI 4.5 (2) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (5,315) Value For Money 4.5 (2) Value For Money 4.5 (5,072) Customer Service 4.5 (2) Customer Service 4.6 (5,086) ## PMI alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about PMI Overview ### What company size and specific industries is PMI built for? PMI is designed for hospitality businesses of any size that need help managing revenue administration, food cost control, labor productivity, and energy consumption. It is built for hotels, restaurants, and similar service operations where tracking costs and operational efficiency is a daily priority. Features and Usability ### What are the key features of PMI? PMI offers core hotel operations features including reservations management, online booking, front desk management, and guest experience management. It also includes housekeeping management, inventory management, employee management, and task management, plus collaboration tools, project management, and reporting/analytics for coordinating daily property workflows. Getting Started and Support ### What training and onboarding options does PMI offer? PMI provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions enable guided remote learning, webinars offer scheduled product overviews, and documentation gives written reference material for setup and use. Getting Started and Support ### What customer support options does PMI offer? PMI provides chat support for customer questions and account help. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 2,081 Productivity reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) PMI supports **Reservations Management** and **Online Booking**, giving hospitality teams the tools to manage guest stays and accept bookings through digital channels. However, it does not include **Calendar Management**. Instead, it offers **Front Desk Management** (**46%**), which can help staff handle daily guest operations and property activity from one place, helping businesses keep reservations organized and improve the guest experience. Catering Management Manage catering operations/processes Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Employee Management Track employee schedules, availability, and performance across projects and tasks Front Desk Management Check guests in and out, issue key cards, schedule wake up calls, or other requests Guest Experience Management Capture guest experience at a granular level and utilize data to deliver tailored services Housekeeping Management Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff PMI 12 features ### All Features - Catering Management: Manage catering operations/processes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Online Booking: Book meetings and appointments through a website or digital platform - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Global IT Director, Flow IT & Global Stds Team Lead, Robotic Process Automation ### "Decent revenue, cost and labor forecasting tool for hotels. Data reporting can be challenging." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 9, 2018 Decent forecasting tool for the 3 big aspects of hotel management (revenue, cost, labor). Pros Screens are well built, easy to use and have considered human-centered design in their approach for navigation and logical progression. The support team did a good job helping with issues and questions. Overall it was a decent experience setting up and using the tool Cons They've made it difficult to export data for graphing, reporting, consolidating, etc. This is pretty annoying when you have a report that doesn't fit requirements or need to build an ad-hoc report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL cyril L. General Manager Hospitality ### "Very professional team and tool , from training to implementation and day to day functionalities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2017 accurately monitor our staff productivity Forecast each F&B oultlet saving time in controlling our producitivy vs revenue Pros User friendly , straightforward lay out of the screens , reliability of forecasted hours needed, all functionalities are relevant, smart forecast and smart budget guidance, the support of the team Cons importation of Excel spread sheet in the Schedule not possible? on the flash rpt screen the column are not aligned . So we have to export to Excel to read it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.