# JobScore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is JobScore the right Applicant Tracking solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/78088/JobScore/reviews --- JobScore 4.2 (30) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of JobScore Ease of use 4.2 Customer Service 4.4 ## Pros and Cons in Reviews BS Be S HR RepNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “JobScore was very user friendly, and if there was a function I needed, I was always able to request it.“ June 28, 2023 Akhilesh M Test EngineerTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months. “It was good to use during early days and the customer support is the solid backbone.“ March 28, 2021 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Production Support Engineer Financial Services Used the software for: Less than 6 months ### "Not overly complicated, lacks features" January 12, 2018 4.0 Pros We had a bunch of new users with great feedback. Our hiring managers could put it to work during the first day which is great for non-tech personnel Cons It does lack some bells and whistles that other solutions have, however non critical and for the price we were very happy with what we had Review Source BS Be S. HR Rep Non-Profit Organization Management Used the software for: 2+ years ### "JobScore is great" June 28, 2023 5.0 JobScore has been a great ATS system. So many features and functions were included to make my job easier and remain in compliance with our state laws. Pros JobScore was very user friendly, and if there was a function I needed, I was always able to request it. Their customer service team was very friendly and professional. Cons I did not like hiring managers skipping stages in the workflow. Review Source AP Anjali P. Used the software for: ### "Jobscore as an ATS" October 4, 2016 3.0 I have used Jobscore for the past 3 years and while it has gotten the job done it hasn't made getting the job done very easy. We primarily use Jobscore as a place to publish all of our job descriptions and a place to dump/ somewhat organize our resumes. If this is what you are looking for in an ATS then Jobscore works, however ideally we would want our ATS to help us: - Manage the entire recruiting process and help us eliminate google docs that currently need to be used to open a req. for example - Make hiring decisions by being able to compare/ contrast candidates, possibly with some sort of a scoring card - Serve as a place for instant feedback and discussion Overall I've demoed with a bunch of other ATS' and while I cannot say that any one would perfectly fulfill our needs, I will say that I've seen a lot of others that are much more advanced than Jobscore and as I continue to demo with these folks Jobscore is becoming more and more ancient. Review Source JE JASON E. COO Information Technology and Services Used the software for: 2+ years ### "The most effective ATS" August 9, 2021 4.0 The JS product is great and the team is exceptional. I have relied on both for many years without regret. Pros Easy to use, customizable, scalable, social Cons Lot's of work to implement, no easy multiple geo job posting, not fully plugged into all social media channels, no mobile app Reason for choosing JobScore JS is a more powerful platform than most other options. Review Source KM Kathy M. HR Director Wholesale Used the software for: 2+ years ### "The JobScore platform is quick and easy to set up, then it is very intuitive to use." June 30, 2017 5.0 Quick, easy, great variety of job boards including Indeed and Craigslist. Just a terrific streamlined process. Love the ability to customize the product to my Company's candidate flow. Pros It provides all the functionality we need without being too complicated. Posting to job boards is a simple, streamlined process. And in the rare instance you do need to contact Customer Service, they are always prompt, courteous and thorough. Cons The only prior "con" I would have listed has since been integrated into the platform. I wanted to limit Manager visibility to just their own roles. That is no longer a "con" as you can now limit that visibility. Review Source LB Lauren B. Account Director Events Services Used the software for: 1-2 years ### "Great Way to Keep Candidates Organized" June 17, 2019 5.0 Pros I love how easy it is to review and categorize candidates with this tool. Posting jobs is very easy and boosting through the platform is great as well. You can easily download resumes and cover letters and allow access at various levels for hiring managers, etc. Overall I really enjoy using this tool. Cons They recently increased their pricing so we had to drop down a level and I don't see anything that was lost, which makes me think why were we paying for that level to begin with? Review Source CC Carmen C. Director Information Technology and Services Used the software for: 2+ years ### "Good" October 4, 2021 5.0 Good Pros One you learn how to use it, it is easy to use Cons Sometimes the info I need is hard to find Review Source KB Katherine B. HR Generalist Used the software for: 1-2 years ### "My experience with JobScore has been the easiest part of my job so far!" June 23, 2017 4.0 Pros SO easy to use! It's very user intuitive and super easy to customize templates and candidate flow. Our rep in support is always quick to respond and ensures your issues are resolved to their fullest. She also takes the time to show you features that you may not be taking advantage of! Cons Not able to restrict by user type. For instance - I don't want Managers to be able to move candidates into certain stages until requirements have been met. (Assessment testing for instance). Review Source CP Cassandra P. OT Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great organization." June 28, 2023 4.0 Good. Pros The ease of keeping things organized and working with my team mates. Cons In order to use all of the features and link with applications such as Adobe Sign you have to pay for the highest level, which costs more money. Review Source Rachael G. Used the software for: ### "JobScore, Score!" March 9, 2017 4.0 I have been recruiting for the past five years and have been using various applicant and job tracking systems, JobScore has by far been the best experience yet. The interface is easy to use and navigate, the reporting is useful and well organized and the customer service and support have blown me away. I am impressed with JobScore overall and wish that I had been using it for the entirety of my recruiting career. I would recommend to all companies for their HR and Recruiting department. Review Source VR Verified Reviewer Talent Lead Computer Software Used the software for: 1-2 years ### "JobScore: Solid Platform with Outstanding Customer Success Team" August 26, 2025 4.0 Overall, JobScore has been a strong tool for our team. Its compliance and reporting features are easy to use and reliable. The standout aspect has been the customer success team, which has made a big difference in our experience. Pros The Customer Success Manager, \[sensitive content hidden\], has been fantastic to work with. He’s receptive to feedback, and I’ve already seen several product enhancements implemented during my time using the platform. JobScore’s integration with multiple job boards has significantly increased the number of applicants, which has been a major benefit for our recruiting efforts. Cons The setup process was okay, but it could be improved. A structured implementation guide or dedicated onboarding support would have made the transition smoother and more efficient. Alternatives considered [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing JobScore Greenhouse was to expensive for us at that time Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Needed a formal ATS to help us streamline the recruiting process Review Source Madison S. HR Generalist Pharmaceuticals Used the software for: 6-12 months ### "Life saver for HR!" January 27, 2022 5.0 Pros Easy candidate tracking, HR notes are visible to managers right away so no one has to email anyone else for an update. Everything in one place makes it soooo much easier to track. Cons The resume parsing for candidates could be improved, sometimes the resumes and their overviews get all out of whack. Review Source VR Verified Reviewer Director, Talent Acquisition Information Technology and Services Used the software for: 1-2 years ### "Cheap option that you and your team will outgrow quickly" March 9, 2022 3.0 Pros The technical and customer support that accompanied this software was great, it's the tool itself that's limited. Cons The analytics and reporting capabilities are sub-par at best and there is very little customization offered in this respect, and really throughout the platform. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing JobScore cost Review Source RP Ryan P. HR Retail Used the software for: 2+ years ### "Development Issues are Customer Issues" March 6, 2018 3.0 A recent deployment/product update brought an internal job posting option. However, it would not work right. It asked for a resume as part of the job application, and had it is a required (which is what we want) but it would not display this way for the internal candidates that were applying. When I talked to customer support they had to escalate this to the "developers" to see what was going on. After a few days they got back to me and said that "you shouldn't be requiring internal employees to submit a resume anyways." Then preceded to tell me how our company should be recruiting internally. Wait a minute, who is the customer here? I was very surprised by this response. Especially as an Enterprise (highest level available) customer. I was told that the developers would fix it soon but it would probably be within the next few months. =0) Needless to say, they were not happy when I asked for a credit to or account for paying for a product that wasn't working correctly. I am not going to hold my breath for this to happen. =/ Pros We started with the free platform (not sure if they offer this anymore). It was a great fit as we previously had no ATS and candidates applied via a generic email address " this was then distributed to all managers. Not a sustainable process at all. Cons \- There are many lingering bugs with each deployment of upgrades. - Customer support is minimal to borderline nonexistent. Either leave a voicemail or send an email. Someone might get back to you within 48 hours. This is for the "Enterprise level" which is per month. Review Source VR Verified Reviewer Recruiter Internet Used the software for: 2+ years ### "Intuitive, Easy-to-use and Simple" April 17, 2017 5.0 Pros I've personally used JobScore for two different companies, and I've yet to hear a single bad review. More importantly, our hiring managers and interviewers love the simplicity and intuitive platform. My immediate team uses JobScore daily, and the customer service is consistently quick and responsive to solve any immediate issues that my colleagues or I may have. Cons JobScore gets the job done, and it allows me to do my job on a daily basis. Overall, as long as it continues to progress and improve its integrations, I'll continue to highly recommend JobScore. Review Source JL Jean L. HR Business Partner Semiconductors Used the software for: 2+ years ### "Great for Small to midsize company's" October 22, 2018 5.0 Pros I have been using JobScore for many years and many different small companies that I've consulted with. JobScore seamlessly integrates your workforce planning and puts the power in the hiring managers' hands. It simplifies the recruiting process, and allows you to communicate with applicants and hiring managers quickly. You can easily create a career page for your company if you don't have one yet. You can also post to unique job specific job boards that might not be listed on JobScore and using a tracking link to have them go directly to your ATS. The user interface is easy to use and the customer service is quick to response whenever I have a question that I can't look up in the help FAQs. Cons If you want to add more features such as preparing offer letters, you will need to pay for a monthly subscription, the basic free program is very useful on it's own, but to get the special features, you will need to pay. I recommend signing up for a free trial and see which features you like, because you'll want to be able to use all of the features when the free trial is over and you go back to the free plan. Review Source DeAnna A. HR Coordinator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "My favorite piece of work-related software!" March 7, 2017 5.0 JobScore is simple to use and easy to understand, with superb functionality. It has smoothed and sped up our application process, and allows seamless communication between applicants, HR and the hiring teams. JobScore's technical support is also superb -- service is quick, polite and accurate. Pros Ease and simplicity of use. Cons I wish the template letters were available for the lower-priced plans. Review Source VR Verified Reviewer HR Consultant Human Resources Used the software for: 2+ years ### "No fuss ATS" July 14, 2017 5.0 Pros We frequently recommend Jobscore to our clients. It's a simple, instant and low cost Applicant Tracking system that is literally up and running in minutes. It is standard to the industry as far as features (pay more, get more), low cost, and customer service is terrific. Having configured and implemented major systems, I like Jobscore for its simplicity: little or no configuation. As a recruiter, I don't value a lot of the features on the major systems. I mostly need a way to manage resumes and status/release candidates. Jobscore is great for that. Review Source VR Verified Reviewer Test Engineer Telecommunications Used the software for: 6-12 months ### "JobScore needs to set correct filters during job navigation." March 28, 2021 4.0 It was good to use during early days and the customer support is the solid backbone. Pros The areas and filters of expertise and job selection has been very nice and understandable in terms of applicant and job hunt. Cons The job navigation filter and feedback part needs improvement. Review Source VR Verified Reviewer Senior Director of Finance Internet Used the software for: 6-12 months ### "Just Okay" December 18, 2018 4.0 Pros I used Jobscore for highering for a position that got over 600 applicants. It was a challenge to weed through all of the applications but it was much more efficient than just using email. Cons I think the namesake function, the "JobScore" was pretty far off base - I found that it heavily weighted an applicants location compared to the job location and ranked some highly qualified candidates from the other side of the country as 1 when we were willing to relocate. Review Source JM Jamye M. Director of Client Services Events Services Used the software for: 6-12 months ### "Works really well for applicant tracking" July 29, 2019 4.0 Pros Love that it's my one-stop shop for all applicants for open positions. I can see resumes and even send standard communications, etc from the platform. Very easy to use! Cons I have zero complaints or issues with the product. Review Source Michelle M. Online Media Used the software for: 1-2 years ### "null" January 11, 2016 4.0 Review Source DW Debbie W. President Staffing and Recruiting Used the software for: 6-12 months ### "Consistent responses to postings" June 7, 2017 4.0 Thank you for letting me comment and use JobScore. Pros The ability to post positions to multiple places at once and the fact that I can get a smaller version with 1 post for free. Cons Can't provide this information without access to the paid version in all fairness. Does not seem easy to set defaults or change email templates Review Source CJ Chris J. Owner Management Consulting Used the software for: 2+ years ### "JobScore" August 8, 2017 5.0 Pros Where do I start, this software is great and it is free for basic functionality. The features that are included in the free version are fantastic. It allows you to post to several free job boards as well as paid job boards if you would like. This software truly allows you to simplify the hiring process and keep detailed notes. Review Source JS Josh S. Account Executive Computer Software Used the software for: 1-2 years ### "Great recruiting tool!" February 20, 2018 4.0 Pros You decide who is notified and how they are notified when new candidates apply. JobScore helps you provide a great candidate experience by making it quick and easy to review and respond to resume submissions. Provide a great candidate experience with email templates + bulk emailing. Cons The tricky part of JobScore is that the ATS is fantastic but it doesn't lead into any Onboarding opportunities... Review Source Talk to a Capterra advisor for free and get results within 15 minutes.