One Step Retail Solutions

NCR CounterPoint

5 / 5 4 reviews

Who Uses This Software?

Specialty retail soft goods, hard goods, liquor, wine spirits, apparel , sporting goods, nursery, tack and feed, sport venues, museums, zoos and zoological, gourmet food, gun stores, target ranges.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • One Step Retail Solutions
  • www.onestepretail.com
  • Founded 1986
  • United States

About NCR CounterPoint

NCR CounterPoint, Point of Sale with superior inventory management, is designed to help retail businesses optimize inventory levels, control inventory costs, and track retail KPIs. NCR is one of the most well-known names in retailing, serving retailers for over 125 years. Your NCR CounterPoint service provider is One Step Retail Solutions, the largest Retail Technology Service Provider to small/medium specialty retailers in the US and winner of the Inc 5000 Award. Contact us for a demonstration.


NCR CounterPoint Features

  • Allocation
  • Barcoding
  • Cost Tracking
  • Forecasting
  • Item Management
  • Order Management
  • Procurement Management
  • Reorder Management
  • Serial Number Tracking
  • SKU / UPC Codes
  • Supplier Management

NCR CounterPoint Reviews Recently Reviewed!


Wonderful for retail

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CounterPoint provides us with powerful data to make the wisest purchasing and marketing decisions. I also love that it has it's own CRM that utilizes customer data for effective marketing.

Cons: Sometimes it takes the system a while to "think" and reports take quite a while to populate. But, the data is useful so we wait!

Everything and more

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Reporting structure, multiple sites, inventroy managment

Overall: As our retail operations grew we needed a solution that allowed for multiple sites and different POS locations, we also needed a system that allowed for custom reporting and inventory managment. Counterpoint delivered. It is cost effective and more robust that other fly by night simple retails solutions

Excellent Omnichannel tool.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Omnichannel solution is fully configurable and companies can sell online using the integrated e-commerce solution. I like the inventory features, truly has a great interface thats almost as easy to use as an iPhone.

Cons: the reports you generate in the systems are not easily customizable and It should be better if the tool could allow you to do this.

Amazing Functions and Features

Mar 23, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: This software has everything you need to run a successful business. Its not the most user friendly. There are a lot of hoops to jump through to get to the info you want. The customer support is pretty good, some of them are exceptional. There are many "extras" that you have to pay for, its not an inexpensive system to have and run. Overall it is VERY good.