--- title: "RealGreen Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RealGreen Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/78106/Service-Assistant/" page_type: "product" language: "en" --- # RealGreen Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RealGreen ## What is RealGreen? RealGreen by WorkWave is the industry-leading, all-in-one business management platform built specifically for lawn care, landscaping, and exterior pest control professionals. Combining nearly 40 years of vertical expertise with advanced AI-driven intelligence, it unifies office operations and field productivity into a single, scalable ecosystem ready for the future. Trusted by 9 out of 10 of the top lawn care franchises, RealGreen automates the entire service lifecycle, from intelligent routing and automated marketing to integrated fintech and mobile communications, empowering businesses of all sizes to eliminate administrative "grind" and focus on strategic growth. ## What is RealGreen used for? [Lawn Care](https://www.capterra.com/lawn-care-software/)[Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Recognitions Shortlist Overall rating Based on 149 user reviews Reviews sentiment Positive 70% Neutral 13% Negative 17% Pros & cons Intuitive and accessible interface Frequent technical disruptions Starting price $199 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Landscape / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 3.9 +− Features3.9 Value for Money3.6 Ease of Use3.8 Customer Service3.7 Rating Breakdown 3.9 Features3.9 Value for Money3.6 Ease of Use3.8 Customer Service3.7 ## RealGreen Reviewers Verdict Updated August 2026 AI summary - RealGreen is a fit for small to midsize lawn care and green industry businesses seeking centralized scheduling, routing, and billing. - Users appreciate its ease of use, time-saving routing tools, and industry-specific features tailored for field service operations. - It helps teams manage customer records, dispatch crews, and handle invoicing efficiently in daily business routines. - Buyers report negative points such as frequent bugs, technical outages, slow support, and limited customization or payment options. - It suits companies prioritizing simple, all-in-one field service tools but may fall short for those needing advanced stability or deep customization. ## RealGreen alternatives Highest Rated [4.8 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,482)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/142064/LMN/reviews/) Starting price $297.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (2,745)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/78106/Service-Assistant/alternatives/) ## FAQs about RealGreen Overview ### What problems does RealGreen solve? RealGreen solves fragmented lawn care and service business workflows by combining customer management, payments, invoices, scheduling, collections, time tracking, quotes, and reporting in one system. Office staff, sales teams, operations managers, and field service businesses benefit by reducing manual data entry, speeding customer setup, and keeping daily work organized and accessible. Answer based on 30 reviews Overview ### Which roles and teams benefit most from RealGreen? RealGreen is most used by lawn care and service business owners, executives, office managers, and operations teams that need to run daily field-service workflows efficiently. Sales and customer service staff use it for scheduling, routing, quoting, and account management, while finance and administrative leaders rely on it for billing, reporting, and business oversight. Answer based on 147 reviews Overview ### What company size and industries is RealGreen built for? RealGreen is built for green industry companies with 10+ employees, led by small businesses at 93% of reviewers and strongest in Consumer Services at 29%. It also serves Chemicals at 19% and Environmental Services at 14%, with smaller representation from midsize businesses at 5% and enterprises at 1%. Answer based on 149 reviews Features and Usability ### What are the key features of RealGreen? RealGreen includes core field-service features like scheduling, routing, billing and invoicing, plus CRM tools for customer accounts, quotes, and service history. Differentiators include GPS-based truck tracking, geographic maps for route planning, client portal billing updates, mobile access for field crews, and reporting for operations and sales. Answer based on 87 reviews Overview ### Can RealGreen help grow a lawn care business? RealGreen supports business growth by combining service management, billing, customer communication, and marketing tools in one platform. Many lawn care operators and franchise teams link it to faster quoting and better day-to-day operations, though some small businesses question the cost, add-on pricing, reporting reliability, and limits around rebranding or outside integrations. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does RealGreen integrate with? RealGreen integrates with Captivated, QuickBooks Online, Applause, Coalmarch, Spectrum, TCN, and Waypoint. The catalog covers customer communications, accounting, and operational tools, with Captivated and QuickBooks Online among the most mentioned integrations. Answer based on 12 reviews Getting Started and Support ### How easy is it to onboard and train a team on RealGreen? RealGreen offers in-person training, live online sessions, webinars, documentation, and videos. Many frontline users and new hires learn daily tasks quickly once the basics are covered, especially scheduling and billing. Admins, trainers, and teams handling setup, reporting, or version changes often need more time because the system can feel complex. Answer based on 48 reviews Getting Started and Support ### What customer support options does RealGreen offer, and how do users rate the experience? RealGreen offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and helpful for training and problem solving, with some reporting quick callbacks. Others mention inconsistent expertise, slower responses, ticket-based delays, and difficulty getting issues fully resolved during glitches. Answer based on 87 reviews Features and Usability ### What features does RealGreen offer for lawn care businesses? RealGreen covers core lawn care operations in one system, including scheduling, quoting, time tracking, reporting, routing, billing, and customer records. Many lawn and pest control teams like the breadth and industry focus, but some businesses find newer workflows buggy, slower than expected, or missing key functions they relied on before. Answer based on 31 reviews ## Who uses RealGreen? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 88% positive reviews out of 25 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and simple workflows. Frequent technical disruptions 82% negative reviews out of 40 Most users report bugs and issues cause outages, glitches, slowdowns, and frequent frustration during daily operations. Veronica F. office manager, 11 - 50 employees. "We have had a lot of outages/crashes this year that had caused our office a lot of catch up work." ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) RealGreen supports all three of the features reviewers rate highest: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep work orders visible, assign jobs at the right time, and give field staff access to updates from anywhere, allowing teams to manage daily operations more efficiently and respond to service needs faster. Job Scheduling 4.1 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Scheduling 3.7 (29) 72.41% of 29 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 3.7 (69) 78.26% of 69 reviewers that rated this feature as important or highly important Mobile access helps you manage routes, customer info, and job details on the go. Some reviewers find it valuable for field technicians, but many report frequent crashes, slow performance, and instability, making daily operations challenging for their teams. Customer Database 4.6 (17) 94.12% of 17 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Billing & Invoicing 3.9 (90) 87.78% of 90 reviewers that rated this feature as important or highly important With this capability, you can manage billing, invoicing, and payments directly in the system. Reviewers appreciate its simplicity and reliability, though some mention issues with report generation, invoice formatting, and a desire for more flexible payment options. Service History 4.4 (80) 81.25% of 80 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets RealGreen 92 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: With this capability, you can manage billing, invoicing, and payments directly in the system. Reviewers appreciate its simplicity and reliability, though some mention issues with report generation, invoice formatting, and a desire for more flexible payment options. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Chemical Usage Tracking: Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Arborists: The software should specify that it caters to Arborists'/tree service professionals' needs - For Lawn Care: Specifically designed to meet the needs of lawn care businesses - For Pest Control Companies: Intended to be used by pest control companies - Forms Management: Store, manage and track all forms in a centralized location - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Groundskeeping Management: Track grounds activities done in the field - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Irrigation Tracking: Manage irrigation equipment and trends - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Mobile access helps you manage routes, customer info, and job details on the go. Some reviewers find it valuable for field technicians, but many report frequent crashes, slow performance, and instability, making daily operations challenging for their teams. - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Pest Activity Tracking: Manage inventory based on different requirements of individual work orders - Pesticide Usage Tracking: Track the amount of pesticide inventory used on jobs - Photos/Images: Photos/Images - Property Layouts: Analyze floor plans to generate workflow - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (147) 3.9 Based on 147 reviews ## Pricing Value for money 3.6 (140) Basic $199.00 Flat Rate,Per Month Value for money 3.6 (140) 3.6 Based on 140 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ TCN](https://www.capterra.com/p/84252/TCN/)[ Captivated](https://www.capterra.com/p/152912/Captivated/)[ Spectrum](https://www.capterra.com/p/170585/Spectrum/)[ Applause](https://www.capterra.com/p/156088/Applause/)[ Coalmarch](https://www.capterra.com/p/187237/Forgely/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (143) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (143) 3.7 Based on 143 reviews ## User reviews Overall rating 3.9 Based on 149 reviews Filter by rating 5(69) 4(35) 3(19) 2(10) 1(16) Mentioned topic Sorted by most recent CC Chris C. owner Business Supplies and Equipment ### "Run from Real Green" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 28, 2026 Terrible, No tech support, account manager does not know how to operate the system. Do yourself a favor and run the other direction from this company. Check the BBB reviews you will see how much they care. Pros Nothing at all they only care about themselves not your business. They will not provide answers to your questions or support there product at all. Cons No customer service, Tech support in of no help at all, Account manager is nothing more than a salesperson. They lock you into a contract and when they fail, they expect you to still pay, this company should be investigated! All they care about is how much money they can get from you. RUN THE OTHER WAY FROM THIS COMPANY! I was with them for ten years because I thought there were no alternatives I went with another company and it's been a game changer for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tyler B. Manager Environmental Services ### "Honest review of realgreen since workwave took over. " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 9, 2026 The overall experience with realgreen has be sub par. Getting answers is like pulling teeth. Pricing always is going up and they make you do updates to your techs app all the time which cause downtime in the field. Pros The SA4 and old mobile app was great simple and well run. The app works good for 60% of the time and is decent. Decent security. Cons Tech support is terrible, cant get ahold of account managers, New SA5 and new mobile live 2.0 app is very clicky and hard to manage. Techs are forced to be on there phone or tablets more and the price is skyrocketing. Very frustrating for the outrageous price. Pulling invoices and route are some of the hardest and most painful things every morning. The routing system is very bad. Realgreen charges you for every email that you send!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Assistant Environmental Services ### "Do not waste time or money on this!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 13, 2026 Poor! I fell for the sales demo. I asked a ton of questions up front and along the way. So many questions I would not have known to ask until starting up. Pros Trainers were nice. They were professional and kind. Dynamic routing and measuring property options were enticing, and potentially useful (if the rest of the software worked). Cons Product sold was not product received. $6782 dollars spent, completely unable to use it. Not only does the software not do some of the things they say it will, some of the features and processes are a bit antiquated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2026 Thank you for your feedback, it is extremely valuable to us. I will be sure to pass it along to the team. BM Brad M. Owner Architecture & Planning ### "Inattentive and negligent " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 March 19, 2026 I cancled mobile live a year ago . Three times .. even in Texas at the show !!! And still charges me ..no one will talk to me . Pros I’m giving myself false hope that I will get a phone call today.. and the original owner probably would’ve fixed this by now Cons Lack of communication - I would appreciate someone calling me. \[sensitive content hidden\] , really like I don’t understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Aniston R. Customer Service Environmental Services ### "RealGreen Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 3, 2026 I have had a good experience with realgreen, there are times with functions will not work and it can be frustrating Pros It is simple to use and I feel like many people can get the hang of it. Everything is always right in front of you. Cons There are some features that I would like to have. After the conference I have learned about the texting features which I am excited for. Switched from [Aspire](https://www.capterra.com/p/161544/Aspire/) We wanted to move back to moving RealGreen after realizing it was more beneficial for our company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hello and thank you for sharing your experience with RealGreen. We are happy to hear you found Customer Conference informative and exciting! We've taken note of your comments as we continue to make RealGreen a valuable partner to your business. -WorkWave JO jamie O. Customer Service Director Environmental Services ### "RealGreen Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 We have been with RealGreen for years now and always resorted back to this software over competitors Pros What I like most about RealGreen is that it is easy to use and everything is laid out in front of you Cons What I like the least about Real Green is not being able to schedule one job over multiple days. We do some projects that take several days and need to be able to clock in and out of tickets without completing them. Switched from [Aspire](https://www.capterra.com/p/161544/Aspire/) Aspire is too detailed and anything you want to use is hidden and behind too many screens Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hello and thank you for sharing your experience with RealGreen. We have taken note of your comments as we continue to be the best partner for you and your business. -WorkWave BL Benjamin L. Owner Construction ### "Feedback on Negative Sales Approach & Strategy" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 5, 2025 When I initially inquired about the product, the sales representative assured me that a trial period would be available, which significantly influenced my decision to consider the software for my landscape and pool construction company. Unfortunately, I was disappointed to learn that the trail period was not provided, contrary to my understanding. Consequently, I found myself in a situation where I inadvertently signed an agreement that I did not fully comprehend, resulting in an unforeseen financial commitment of $8,000. This experience has been quite frustrating, and I strongly advise potential customers to conduct comprehensive due diligence before finalizing any agreements. Pros While my experience with RealGreen by Workwave was marred by factors related to the sales tactics, threatening demand letters, the software itself presented itself with several potential advantages that may have benefited me and other users. In my case, I never had the opportunity to truly review and weigh the software's capabilities as I was pushed into a decision, I never meant to make without a trial period. It is important for prospective users to weigh these pros (or cons) against their specific needs and to consider the overall reputation of the company, and the sales tactics they employ, when making a decision. Cons From the onset, I clearly communicated my desire for a trial period entering into any long-term commitment. Despite this, I was urged to sign a one-year agreement, which was contrary to my initial request. Following this, I received a legal demand letter from the company's legal representation, requiring immediate payment or threatening further action. To avoid any complications, I ultimately paid the amount requested ($8000) recognizing my oversight in this matter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Mark N. President Consumer Services ### "No Response from Programming" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 November 11, 2025 I had been holding out moving to SA5 for a year because I heard of these issues from a friend who had already switched and wasn't happy with these 2 specific changes, He had already been asking the company to make these 2 upgrades for a year, and now I have been asking for a year, and still nothing. This company does not care about their users! Pros I have used Realgreen SA4 since 2008 and was extremely happy with it. The software was easy to use and look at which is important for a greens industry pro who is not computer literate. Cons In 2024 I was forced into the upgraded SA5 which is not intuitive, and they have dropped some features which I NEED, the ability to use letterhead in emails and the ability to send an attachment with an emailed letter, both of which are common sense. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Thank you for this feedback on your experience with RealGreen. We've noted your comments and have passed along to developers as we aim to be the best partner to you and your business. -WorkWave AK Abhishek K. Manager Information Services ### "Best application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2025 This application this best and smooth running tool everything in one place best customer support team Pros The invoicing and billing process is very smooth, The best part of this application is you can find the leads and start selling and do the billing her only Cons Nothing find any difficulties in this CRM Everything working find and all the part is good not find any issues with this application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 7, 2025 Hello - thank you for your positive review of RealGreen! We are so happy to be a positive partner to you and your business. -WorkWave RR Rajesh R. Software Developer Lead Specialist Information Technology and Services ### "Best software for user profile management " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2025 Overall I like RealGreen so much. It helped us a lot in daily work. Pros I like the most about the RealGreen is we can easily manage all the customer data and user profiles. Cons As of now I didn't find any problem while using RealGreen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 8, 2025 Thank you for your positive feedback of RealGreen. We are so happy to be a partner to you and your business. -WorkWave [View all Reviews](https://www.capterra.com/p/78106/Service-Assistant/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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