# Page 2 | RealGreen Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is RealGreen the right Lawn Care solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/78106/Service-Assistant/reviews

---

RealGreen

3.9 (146)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of RealGreen

## Showing most helpful reviews

Showing 26-50 of 146 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MN

Mark N.  
President  
Consumer Services  
Used the software for: 2+ years

### "No Response from Programming"

November 11, 2025

4.0

I had been holding out moving to SA5 for a year because I heard of these issues from a friend who had already switched and wasn't happy with these 2 specific changes, He had already been asking the company to make these 2 upgrades for a year, and now I have been asking for a year, and still nothing. This company does not care about their users!

Pros

I have used Realgreen SA4 since 2008 and was extremely happy with it. The software was easy to use and look at which is important for a greens industry pro who is not computer literate.

Cons

In 2024 I was forced into the upgraded SA5 which is not intuitive, and they have dropped some features which I NEED, the ability to use letterhead in emails and the ability to send an attachment with an emailed letter, both of which are common sense.

Review Source

Response from WorkWave

February 23, 2026

Thank you for this feedback on your experience with RealGreen. We've noted your comments and have passed along to developers as we aim to be the best partner to you and your business. -WorkWave

SB

Stephanie B.  
VP office admin  
Staffing and Recruiting  
Used the software for: 6-12 months

### "SA5 Bootcamp "

February 2, 2025

5.0

Overall experience in Sa5 bootcamp was great. Confirming items we knew and gathering tricks we didn’t know.

Pros

We like the ease of entering and setting up a clients way profile, services after the initial set up is completed.

Cons

Working with credit card fees. Having to add them into the service price and not being able to separate from check paying clients.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback of RealGreen and SA5 Bootcamp. We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave

VW

Valentino W.  
Service Logistics  
Consumer Services  
Used the software for: 1-2 years

### "Mostly positive "

February 2, 2025

5.0

Overall positive, very responsive, do wish responses were more timely.

Pros

Very intuitive system, easy to navigate.

Cons

Implementation is a weak point in my opinion, I would like systems to be a little more robust upon release.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback of RealGreen! We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave

CC

Chris C.  
Owner  
Chemicals  
Used the software for: 2+ years

### "No support at all"

November 27, 2024

1.0

No customer service at all. Real Green tech support is terrible

Pros

Real green is good for maintaining your customer base

Cons

Our company could utilize Real Green so much more if they had good customer support. When you call tech support most on the techs have no idea how to solve your issue. My account manager is new and has not helped us or retrieved information we have requested. All Real Green wants to do is send you short videos so you resolve issues your self. They raise their prices each year and charge for services that use to be included. They constantly market additional services to us when the can’t really manage the services they already offer. We are probably only utilizing about 50% of what the software could actually do. They are really good about billing you every month first of the month at 12 midnight. Money seems to be what drives Real Green not customer service.

Review Source

Response from WorkWave

December 9, 2024

Hi Chris, thank you for your feedback. Customer satisfaction and success is a top priority at WorkWave. We have passed along your comments as we work to be the best partner for you and your company. Thank you, WorkWave

MS

Missy S.  
Customer service representative  
Chemicals  
Used the software for: 2+ years

### "REAL GREEN"

March 5, 2025

5.0

Generally real green is very user friendly and works well for our company.

Pros

I like the fact that real green is versatile and can be used for almost every task for our company

Cons

Sometimes real green has its flaws. Ie prepay letters not matching prepay amount, charging for each measuring license while also not offering a monthly license option. If a company has one measuring license, you should let them purchase a second one at a monthly rate.

Review Source

Response from WorkWave

March 10, 2025

Thank you for your review and feedback of RealGreen. We have noted your comments as we work to make RealGreen the best partner to you and your business. -WorkWave

TP

Tara P.  
Senior Administrator  
Renewables & Environment  
Used the software for: 2+ years

### "Real Green Review"

February 4, 2025

3.0

It has been good just very slow and hard to get ahold of account managers

Pros

Once you learn the system very user friendly

Cons

The pricing and on boarding very hard to get a hold of account rep to get things done

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[LMN](https://www.capterra.com/p/142064/LMN/)

Reason for choosing RealGreen

Best for routing and ability to add customers and programs

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

MJ

Matt J.  
VP of IT  
Executive Office  
Used the software for: 2+ years

### "SG/RG Review"

February 4, 2025

4.0

We’ve had some bumps in the road this last year, but are stabilizing the relationship.

Pros

Flexible platform for our franchise system. Good customer service teams and friendly employees.

Cons

Data services are expensive and slow. Need more developers. Leadership needs to align on priorities. Lots of ala carte pricing adds up.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

SM

Sandy M.  
Office Manager  
Environmental Services  
Used the software for: 2+ years

### "Working Together"

November 7, 2024

5.0

Most of my experiences with RealGreen has been very good. Again, this year can definitely tell that you have made some changes to your help desk and hopefully these have just been growing pains and they will get better.

Pros

It is a great program for lawn service companies and offers many variations to the program, making it user friendly for different types of lawn service.

Cons

The accounting is not always logical. It seems that in some situations the programmer has never really worked in the area it is writing for. Also, this last year there have been several issues with the online payment option - in-house or customer portal. And it takes a while to get them resolved.

Review Source

Response from WorkWave

November 11, 2024

Hi Sandy - thank you for your feedback. We have taken note of your comments on RealGreen as we strive to be the best partner for you and your company. -WorkWave

JB

Jeanie B.  
Office manager  
Chemicals  
Used the software for: 2+ years

### "Real green"

March 5, 2025

5.0

It has been great to work with this company, besides the bugs they seem to always want to help when there is a problem. The conference put on each year is also exciting as it opens up learning experiences for me and staff that comes with us as well as networking opportunities.

Pros

Real green is easy to navigate and i like the features of having all the reports to check on the status of our company.

Cons

The bugs that happen that cause outages and downed business time.

Review Source

Response from WorkWave

March 10, 2025

Thank you for your positive review of RealGreen! We are so happy to be a partner to you and your business. -WorkWave

CU

Cody U.  
Operation manager  
Wireless  
Used the software for: 2+ years

### "Honest review"

February 3, 2025

4.0

Overall it does a great job at keeping everything together.

Pros

Keeps all programs and processes in one platform.

Cons

A lot of technical difficulties many times there will be glitches or down servers in times of need.

Switched from

[SPConnect](https://www.capterra.com/p/218615/Connect-Software/)

We made the switch because we were outgrowing the old program.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

SM

Sharon M.  
Admin Director  
Consumer Services  
Used the software for: 2+ years

### "Real Green Rating"

February 3, 2025

4.0

Overall very pleased. Support is readily available to address concerns. Functionality is reliable with new products not always meeting our expectation

Pros

One stop shop for handling busin as activities

Cons

New products introduced take a long time to come to fruition

Switched from

[ServSuite](https://www.capterra.com/p/25008/ServSuite/)

Better mobile live option and marketing automatio

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

CT

Carole T.  
Operations Manager  
Consumer Services  
Used the software for: 2+ years

### "2025 Workwave Conference"

February 3, 2025

5.0

Good so far; sessions are a bit overcrowded.

Pros

Wing able to handle production and financial in the same software

Cons

Many different options to accomplish the same thing which makes it confusing

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)[STAA](https://www.capterra.com/p/214748/STAA/)

Reason for choosing RealGreen

Does everything I need it to and more if I can learn all of the options

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

DB

Dillon B.  
Branch Manager  
Facilities Services  
Used the software for: 2+ years

### "Pros and cons."

February 3, 2025

5.0

I have been pleased with real green but always wanting more. In the last 4 years they have uped their game and it shows.

Pros

The ability to have all my business needs in one place.

Cons

That support ends on products that you are moving away from, while most users are still using that, and while the “new” product is not fully functioning.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

JA

Jordan A.  
Owner  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Realgreen reviews"

February 2, 2025

5.0

Best product available for lawn care and landscaping

Pros

SA5 give me access to everything needed to keep my business organized and keep my customers happy

Cons

Realgreen mobile does not provide everything I need to manage customers while in the field. I need to be able to set up autopay and do estimates through the app.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing RealGreen

Product tracking and customer management

Review Source

Response from WorkWave

February 11, 2025

Thank you for sharing your experience and thoughts on RealGreen. We take note of all feedback as we strive to be the best partner for you and your business. -WorkWave

PW

Paul W.  
VP of Neighborhood Marketing and Sales  
Marketing and Advertising  
Used the software for: 2+ years

### "Please allow saving reports"

February 3, 2025

3.0

Wish you could save sales reports with your selections. It’s such a chore to select and remove people to get accurate sales numbers

Pros

Widely recognized in lawn care service provider

Cons

SA5 removed a lot of functionality and reporting that was previously available in sa4

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

KB

Karli B.  
Office Manager  
Environmental Services  
Used the software for: 6-12 months

### "RealGreen Review"

February 2, 2025

4.0

Overall RealGreen has been exactly what we have needed and gave us the tools to move our company forward and keep our customers happy.

Pros

I love that real green makes it easy to manage customers and accounting information. Very easy to navigate.

Cons

It’s a little bit of a learning curve with all of its featuresa and all the technical glitches.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback of RealGreen. We are so happy to a partner for you and your business. -WorkWave

AL

Ambir L.  
Sprinkler lead  
Consumer Services  
Used the software for: 2+ years

### "User friendly "

February 2, 2025

5.0

Super user friendly so it’s easy to train in

Pros

When you set up a customer or services, it’s easy to follow along with.

Cons

Work orders don’t pull previous balances

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback of RealGreen. We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave

JG

Jason G.  
President  
Chemicals  
Used the software for: 2+ years

### "Real green"

February 4, 2025

5.0

Your software is great! My company would be lost without it!

Pros

I have used for 20 years. I like the overall functionality and so many customizable options.

Cons

Sometimes the multiple ways and too many options make it challenging.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments and are so happy to be a partner to you and your business. -WorkWave

ES

Erica S.  
Corporate Office Manager  
Facilities Services  
Used the software for: 2+ years

### "Real Green 2025"

February 4, 2025

5.0

I get all of my escalated issues taken care of, sometimes I have to wait for releases before a problem is fixed. I love that I have access to premier support. I love that some of Real Green I have come to know on a first name basis.

Pros

That I found something new from each class.

Cons

That there was so much packed into a short amount of time, I wish I had longer in some of the classes.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We are very happy to be a partner to you and your business. -WorkWave

AM

Archie M.  
Senior technician  
Individual & Family Services  
Used the software for: 1-2 years

### "Real green 25 review "

February 3, 2025

5.0

The software is the best out there that we can use

Pros

How good the routing system is and how it saves me time when working

Cons

How complex it is to learn with the videos provided

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing RealGreen

Thought it was better and would help my business grow

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

BM

Brad M.  
Owner  
Architecture & Planning  
Used the software for: 2+ years

### "Inattentive and negligent "

March 19, 2026

1.0

I cancled mobile live a year ago . Three times .. even in Texas at the show !!! And still charges me ..no one will talk to me .

Pros

I’m giving myself false hope that I will get a phone call today.. and the original owner probably would’ve fixed this by now

Cons

Lack of communication - I would appreciate someone calling me. \[sensitive content hidden\] , really like I don’t understand.

Review Source

CP

Crystal P.  
Gm  
Chemicals  
Used the software for: 2+ years

### "RG user conf review "

February 2, 2025

3.0

I’ve used it for over 10 years so I am able to navigate well

Pros

That I’m comfortable using it. Sa5 is easier to navigate than sa4

Cons

It has some weird quirks that you have to be creative and do some work around

Review Source

Response from WorkWave

February 11, 2025

Thank you for sharing your experience with RealGreen. We take careful note of all feedback so we can ensure we are providing the best services for you and your business. Thank you! - WorkWave

MB

Matt B.  
Division Director  
Environmental Services  
Used the software for: 1-2 years

### "Service and programs"

February 2, 2025

4.0

Only using RealGreen for about a year and a half, I find the platform easy to use and customer service fantastic.

Pros

I really like the Ease of navigation and use.

Cons

I don't really have anything negative to say so far.

Alternatives considered

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)

Reason for choosing RealGreen

RealGreen was far more navigable and easier to use

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback on RealGreen! We are so happy you are finding success with our products. -WorkWave

NR

Nathan R.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Real Green Review"

February 3, 2025

4.0

Overall good experience, for the most part not many issues.

Pros

Efficiency and ease of use. One stop shop.

Cons

When problems arise, solutions are hard to find.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We are so happy to be a partner to you and your business. -WorkWave

TR

Tammy R.  
Owner  
Accounting  
Used the software for: 2+ years

### "Review of Real Green"

February 3, 2025

3.0

\[sensitive content hidden\] with help support are great.

Pros

I like that we can collect payments and you send after service emails.

Cons

That it goes down all of the time and you charge for everything.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

Talk to a Capterra advisor for free and get results within 15 minutes.