# Page 2 | RealGreen Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RealGreen the right Lawn Care solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/78106/Service-Assistant/reviews --- RealGreen 3.9 (148) [View alternatives](https://www.capterra.com/p/78106/Service-Assistant/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of RealGreen ## Showing most helpful reviews Showing 26-50 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BL Benjamin L. Owner Construction Used the software for: Less than 6 months ### "Feedback on Negative Sales Approach & Strategy" December 5, 2025 1.0 When I initially inquired about the product, the sales representative assured me that a trial period would be available, which significantly influenced my decision to consider the software for my landscape and pool construction company. Unfortunately, I was disappointed to learn that the trail period was not provided, contrary to my understanding. Consequently, I found myself in a situation where I inadvertently signed an agreement that I did not fully comprehend, resulting in an unforeseen financial commitment of $8,000. This experience has been quite frustrating, and I strongly advise potential customers to conduct comprehensive due diligence before finalizing any agreements. Pros While my experience with RealGreen by Workwave was marred by factors related to the sales tactics, threatening demand letters, the software itself presented itself with several potential advantages that may have benefited me and other users. In my case, I never had the opportunity to truly review and weigh the software's capabilities as I was pushed into a decision, I never meant to make without a trial period. It is important for prospective users to weigh these pros (or cons) against their specific needs and to consider the overall reputation of the company, and the sales tactics they employ, when making a decision. Cons From the onset, I clearly communicated my desire for a trial period entering into any long-term commitment. Despite this, I was urged to sign a one-year agreement, which was contrary to my initial request. Following this, I received a legal demand letter from the company's legal representation, requiring immediate payment or threatening further action. To avoid any complications, I ultimately paid the amount requested ($8000) recognizing my oversight in this matter. Review Source MN Mark N. President Consumer Services Used the software for: 2+ years ### "No Response from Programming" November 11, 2025 4.0 I had been holding out moving to SA5 for a year because I heard of these issues from a friend who had already switched and wasn't happy with these 2 specific changes, He had already been asking the company to make these 2 upgrades for a year, and now I have been asking for a year, and still nothing. This company does not care about their users! Pros I have used Realgreen SA4 since 2008 and was extremely happy with it. The software was easy to use and look at which is important for a greens industry pro who is not computer literate. Cons In 2024 I was forced into the upgraded SA5 which is not intuitive, and they have dropped some features which I NEED, the ability to use letterhead in emails and the ability to send an attachment with an emailed letter, both of which are common sense. Review Source Response from WorkWave February 23, 2026 Thank you for this feedback on your experience with RealGreen. We've noted your comments and have passed along to developers as we aim to be the best partner to you and your business. -WorkWave SB Stephanie B. VP office admin Staffing and Recruiting Used the software for: 6-12 months ### "SA5 Bootcamp " February 2, 2025 5.0 Overall experience in Sa5 bootcamp was great. Confirming items we knew and gathering tricks we didn’t know. Pros We like the ease of entering and setting up a clients way profile, services after the initial set up is completed. Cons Working with credit card fees. Having to add them into the service price and not being able to separate from check paying clients. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback of RealGreen and SA5 Bootcamp. We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave VW Valentino W. Service Logistics Consumer Services Used the software for: 1-2 years ### "Mostly positive " February 2, 2025 5.0 Overall positive, very responsive, do wish responses were more timely. Pros Very intuitive system, easy to navigate. Cons Implementation is a weak point in my opinion, I would like systems to be a little more robust upon release. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback of RealGreen! We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave MS Missy S. Customer service representative Chemicals Used the software for: 2+ years ### "REAL GREEN" March 5, 2025 5.0 Generally real green is very user friendly and works well for our company. Pros I like the fact that real green is versatile and can be used for almost every task for our company Cons Sometimes real green has its flaws. Ie prepay letters not matching prepay amount, charging for each measuring license while also not offering a monthly license option. If a company has one measuring license, you should let them purchase a second one at a monthly rate. Review Source Response from WorkWave March 10, 2025 Thank you for your review and feedback of RealGreen. We have noted your comments as we work to make RealGreen the best partner to you and your business. -WorkWave HH Hillary H. Human Resources Consumer Services Used the software for: 2+ years ### "Best CRM for us !" February 4, 2025 5.0 They are our main CRM and we appreciate them Pros Ease, user accessibility, keeping all of our clients in one place, sales in one place and great reports Cons Mobile live was slow for a while but they are getting it together and much better now Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing RealGreen The synchronization with arborist, lawn and routint Review Source Response from WorkWave February 11, 2025 Thank you for your feedback! We are so glad to be a partner to you and your business. -WorkWave MJ Matt J. VP of IT Executive Office Used the software for: 2+ years ### "SG/RG Review" February 4, 2025 4.0 We’ve had some bumps in the road this last year, but are stabilizing the relationship. Pros Flexible platform for our franchise system. Good customer service teams and friendly employees. Cons Data services are expensive and slow. Need more developers. Leadership needs to align on priorities. Lots of ala carte pricing adds up. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave TP Tara P. Senior Administrator Renewables & Environment Used the software for: 2+ years ### "Real Green Review" February 4, 2025 3.0 It has been good just very slow and hard to get ahold of account managers Pros Once you learn the system very user friendly Cons The pricing and on boarding very hard to get a hold of account rep to get things done Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing RealGreen Best for routing and ability to add customers and programs Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave JB Jeanie B. Office manager Chemicals Used the software for: 2+ years ### "Real green" March 5, 2025 5.0 It has been great to work with this company, besides the bugs they seem to always want to help when there is a problem. The conference put on each year is also exciting as it opens up learning experiences for me and staff that comes with us as well as networking opportunities. Pros Real green is easy to navigate and i like the features of having all the reports to check on the status of our company. Cons The bugs that happen that cause outages and downed business time. Review Source Response from WorkWave March 10, 2025 Thank you for your positive review of RealGreen! We are so happy to be a partner to you and your business. -WorkWave CC Chris C. Owner Chemicals Used the software for: 2+ years ### "No support at all" November 27, 2024 1.0 No customer service at all. Real Green tech support is terrible Pros Real green is good for maintaining your customer base Cons Our company could utilize Real Green so much more if they had good customer support. When you call tech support most on the techs have no idea how to solve your issue. My account manager is new and has not helped us or retrieved information we have requested. All Real Green wants to do is send you short videos so you resolve issues your self. They raise their prices each year and charge for services that use to be included. They constantly market additional services to us when the can’t really manage the services they already offer. We are probably only utilizing about 50% of what the software could actually do. They are really good about billing you every month first of the month at 12 midnight. Money seems to be what drives Real Green not customer service. Review Source Response from WorkWave December 9, 2024 Hi Chris, thank you for your feedback. Customer satisfaction and success is a top priority at WorkWave. We have passed along your comments as we work to be the best partner for you and your company. Thank you, WorkWave CU Cody U. Operation manager Wireless Used the software for: 2+ years ### "Honest review" February 3, 2025 4.0 Overall it does a great job at keeping everything together. Pros Keeps all programs and processes in one platform. Cons A lot of technical difficulties many times there will be glitches or down servers in times of need. Switched from [SPConnect](https://www.capterra.com/p/218615/Connect-Software/) We made the switch because we were outgrowing the old program. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave SM Sharon M. Admin Director Consumer Services Used the software for: 2+ years ### "Real Green Rating" February 3, 2025 4.0 Overall very pleased. Support is readily available to address concerns. Functionality is reliable with new products not always meeting our expectation Pros One stop shop for handling busin as activities Cons New products introduced take a long time to come to fruition Switched from [ServSuite](https://www.capterra.com/p/25008/ServSuite/) Better mobile live option and marketing automatio Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave JS Jaden S. Office Manager Fishery Used the software for: 2+ years ### "10 out of 10 would recommend!" February 3, 2025 5.0 The overall experience has been very positive. Great automation. Great support. And Great where you all are headed. Pros What I like most is how it has helped our business grow and to schedule, invoice, and record services. We are able to have higher customer satisfaction and become a more transparent business. Also the RealGreen Community & Tech Support has become 100% better since 2020 when I started working with RealGreen. Cheers! Cons There is so much I haven't explored yet with automation but that is my fault and how busy I've been as office manager. Looking forward to setting up more automation. Not really any complaints. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We are so happy to be a valuable partner to you and your business! -WorkWave CT Carole T. Operations Manager Consumer Services Used the software for: 2+ years ### "2025 Workwave Conference" February 3, 2025 5.0 Good so far; sessions are a bit overcrowded. Pros Wing able to handle production and financial in the same software Cons Many different options to accomplish the same thing which makes it confusing Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[STAA](https://www.capterra.com/p/214748/STAA/) Reason for choosing RealGreen Does everything I need it to and more if I can learn all of the options Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave JA Jordan A. Owner Business Supplies and Equipment Used the software for: 1-2 years ### "Realgreen reviews" February 2, 2025 5.0 Best product available for lawn care and landscaping Pros SA5 give me access to everything needed to keep my business organized and keep my customers happy Cons Realgreen mobile does not provide everything I need to manage customers while in the field. I need to be able to set up autopay and do estimates through the app. Alternatives considered [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Reason for choosing RealGreen Product tracking and customer management Review Source Response from WorkWave February 11, 2025 Thank you for sharing your experience and thoughts on RealGreen. We take note of all feedback as we strive to be the best partner for you and your business. -WorkWave PW Paul W. VP of Neighborhood Marketing and Sales Marketing and Advertising Used the software for: 2+ years ### "Please allow saving reports" February 3, 2025 3.0 Wish you could save sales reports with your selections. It’s such a chore to select and remove people to get accurate sales numbers Pros Widely recognized in lawn care service provider Cons SA5 removed a lot of functionality and reporting that was previously available in sa4 Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave KB Karli B. Office Manager Environmental Services Used the software for: 6-12 months ### "RealGreen Review" February 2, 2025 4.0 Overall RealGreen has been exactly what we have needed and gave us the tools to move our company forward and keep our customers happy. Pros I love that real green makes it easy to manage customers and accounting information. Very easy to navigate. Cons It’s a little bit of a learning curve with all of its featuresa and all the technical glitches. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback of RealGreen. We are so happy to a partner for you and your business. -WorkWave AL Ambir L. Sprinkler lead Consumer Services Used the software for: 2+ years ### "User friendly " February 2, 2025 5.0 Super user friendly so it’s easy to train in Pros When you set up a customer or services, it’s easy to follow along with. Cons Work orders don’t pull previous balances Review Source Response from WorkWave February 11, 2025 Thank you for your feedback of RealGreen. We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave TD Tony D. Sales Manager Chemicals Used the software for: 2+ years ### "Real Green SA5" February 2, 2025 5.0 Real Green has been fantastic! Great program and customer service. Pros Best green industry program on the market hands down! Best scheduling/routing system. This makes scheduling hundreds of stops per day much more efficient. Cons Real green has a lot of quirks, but expect that is normal for software that does so much. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback on RealGreen! We are so happy you are finding success with our product! - WorkWave JG Jason G. President Chemicals Used the software for: 2+ years ### "Real green" February 4, 2025 5.0 Your software is great! My company would be lost without it! Pros I have used for 20 years. I like the overall functionality and so many customizable options. Cons Sometimes the multiple ways and too many options make it challenging. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments and are so happy to be a partner to you and your business. -WorkWave AM Archie M. Senior technician Individual & Family Services Used the software for: 1-2 years ### "Real green 25 review " February 3, 2025 5.0 The software is the best out there that we can use Pros How good the routing system is and how it saves me time when working Cons How complex it is to learn with the videos provided Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing RealGreen Thought it was better and would help my business grow Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave AM Amanda M. Customer management Consumer Services Used the software for: 2+ years ### "Over all a great system " February 4, 2025 5.0 Overall we have been happy with RealGreen. The move to sa5 was a big plus. The conferences are super fun Pros Ease of use and the support and partner integrations Cons Some issues that should be easy to fix seem to take forever to resolve Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We are very happy to be a partner to you and your business. -WorkWave MB Matt B. Division Director Environmental Services Used the software for: 1-2 years ### "Service and programs" February 2, 2025 4.0 Only using RealGreen for about a year and a half, I find the platform easy to use and customer service fantastic. Pros I really like the Ease of navigation and use. Cons I don't really have anything negative to say so far. Alternatives considered [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/) Reason for choosing RealGreen RealGreen was far more navigable and easier to use Review Source Response from WorkWave February 11, 2025 Thank you for your feedback on RealGreen! We are so happy you are finding success with our products. -WorkWave NR Nathan R. Owner Consumer Services Used the software for: 2+ years ### "Real Green Review" February 3, 2025 4.0 Overall good experience, for the most part not many issues. Pros Efficiency and ease of use. One stop shop. Cons When problems arise, solutions are hard to find. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We are so happy to be a partner to you and your business. -WorkWave BG Brian G. Owner Farming Used the software for: 2+ years ### "$500 Amazon gift card" February 4, 2025 5.0 Very family oriented product and that is great Pros Product works very good and is better than any other options out tbere Cons It is very pricey and seems to sneakily increase often Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.