# Page 3 | RealGreen Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is RealGreen the right Lawn Care solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/78106/Service-Assistant/reviews --- RealGreen 3.9 (148) [View alternatives](https://www.capterra.com/p/78106/Service-Assistant/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of RealGreen ## Showing most helpful reviews Showing 51-75 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Chris H. IT General Manager Farming Used the software for: 2+ years ### "Untapped potential " February 2, 2025 4.0 Good. Feel like there is so much more to learn and do for our company Pros It’s ability to do all kinds of things and help automate our business as much as possible Cons Trying to figure out how to do all these things to make sure we’re as efficient as possible Review Source Response from WorkWave February 11, 2025 Thank you for your feedback of RealGreen. We are here to help as you learn more about our products! -WorkWave MC Michael C. Operations manager Consumer Services Used the software for: 6-12 months ### "Review 1 2025" February 2, 2025 4.0 New user, just learning. I haven't had anything that has kept me from being productive yet. Pros Mostly straight forward and easy to use. Once you find the correct screen. Cons Sometimes finding the correct screen can be a chore until I'm more familiar with the system. Review Source Response from WorkWave February 11, 2025 Thank you for sharing your experience with RealGreen. We take careful note of all feedback so we can ensure we are providing the best services for you and your business. Thank you! - WorkWave DC Danielle C. Office Manager Construction Used the software for: 6-12 months ### "LD1342 Honest Review of Real Green Support" November 9, 2024 5.0 There usually isn't a long wait to speak to a rep and they solve most of my problems rather quickly. The technicians are kind and mostly ready to help. Pros I like the simplicity of receiving answers to my problems. I really appreciate that the technicians are knowledgeable and get to my desired resolutions quickly. Cons I work late hours most days and the offices for Real Green close too early for my liking. The after hours staff seem to always be rude/not interested in helping, and I stopped calling after hours because my tickets were either not being addressed or they were being addressed much later than if I just called again during normal business hours. Review Source Response from WorkWave November 11, 2024 Hi Danielle, thank you for sharing your experiences with RealGreen. We've taken note of your comments as we strive to be the best partner for you and your business. -WorkWave SR Shawn R. Assistant Public Safety Used the software for: 2+ years ### "Would recommend " February 3, 2025 3.0 Good unless trying to rebrand your company Pros Easy to keep all customer info in 1 location Cons Hard to make company changes when your company does a rebrand Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave FE Fayth E. Scheduler Consumer Services Used the software for: 1-2 years ### "Workwave User conference 2025" February 4, 2025 4.0 Good, I don't have anything negative to say abort RealGreen Pros The easiness to use, the help desk and training Cons Not really anything. I am still new and don't have anything negative to say. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We are happy to be a partner to you and your business. -WorkWave LD Lori D. Admin Consumer Services Used the software for: 1-2 years ### "I heart Real Green" February 2, 2025 5.0 Was overwhelming at first but after my first conference I fell in love! Pros Ease of use and the interface. I also like the call log. Cons Nothing really, I love Real Green. Thank you for a great product! Review Source Response from WorkWave February 11, 2025 Thank you for your review of RealGreen! We are so happy to be your partner and that you are finding success with our products. -WorkWave SS Shivam S. IT Consultant Information Technology and Services Used the software for: I used a free trial ### "RealGreen: The Ultimate Solution for Green Service Contractors" February 25, 2025 5.0 It makes business tasks like scheduling and payments easier. The app and GPS save time. But, it can be hard to set up and learn at first. Pros It helps run a business easily with tools for scheduling, payments, and marketing. It saves time with the app and GPS. Everything is organized in one place. Cons Starting the system can be slow and tricky for new users. Review Source Response from WorkWave February 26, 2025 Thank you for your feedback of RealGreen! We will take your comments into account as we continue to make our products the best partner for your business. -WorkWave LH Larry H. president Building Materials Used the software for: 1-2 years ### "lawn service" February 2, 2025 4.0 things are getting easier but there are alot of different aspects to sysrwm that arent easily figured out Pros we really love customer history able to route easily Cons in person training would have been so much nicer Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave BM Brad M. Owner Architecture & Planning Used the software for: 2+ years ### "Inattentive and negligent " March 19, 2026 1.0 I cancled mobile live a year ago . Three times .. even in Texas at the show !!! And still charges me ..no one will talk to me . Pros I’m giving myself false hope that I will get a phone call today.. and the original owner probably would’ve fixed this by now Cons Lack of communication - I would appreciate someone calling me. \[sensitive content hidden\] , really like I don’t understand. Review Source DL DONATO L. Sales Manager Consumer Services Used the software for: 2+ years ### "Great program, little to dislike" November 18, 2024 5.0 Positive and productive experience overall. Allowed me to effectively manage everything from sales to operations. Pros Like the streamlined customer creation and admin tools. Cons Dislike the lack of certain filters when creating reports. Review Source Response from WorkWave November 27, 2024 Thank you for your feedback, Donato. We have taken note of your feedback and are so happy you are having a positive experience with our products. -WorkWave ZA Zach A. Service Manager Chemicals Used the software for: 2+ years ### "Happy Customer" November 5, 2024 5.0 Overall, I am happy with it. I use it majority of the time on a computer, which is great. The only trouble I have is the few times a week when I use it on my phone which can be difficult at times. Pros I like how easy it is to use and the format in which it is laid out. Cons I don't like how difficult it is to use on my phone. Review Source Response from WorkWave November 11, 2024 Hi Zach - thank you so much for your feedback. We've taken note of your comments as we continue to make RealGreen the best partner for you and your company. -WorkWave VB Valerie B. Receptionist Environmental Services Used the software for: 2+ years ### "Job well done." November 12, 2024 5.0 The overall experience was satisfying. The call for help was responded to in a timely manner. Pros The gentlemen was professional and fixed the problem with my email swiftly. He let me know if anything else occurred he would be available to help. Cons There is no cons. It is a job well done. Review Source Response from WorkWave November 27, 2024 Hi Valerie - thank you so much for your positive feedback. We are so happy you are having a positive experience with RealGreen. -WorkWave DP David P. President Alternative Dispute Resolution Used the software for: 2+ years ### "Customer service" November 5, 2024 5.0 I’ve been using Real Green since 2013 and have grown my business faster and more efficient due to the software. Pros Marketing capabilities, improved routing efficiency's Cons Tech support could be better and faster. Review Source Response from WorkWave November 11, 2024 Hi David - thank you for your feedback and comments! We are so happy to be your partner in growth. -WorkWave RV Rick V. President Construction Used the software for: 2+ years ### "SA5 is less user friendly the SA4" November 5, 2024 3.0 The transfer to SA5 has not been good and we are limited to what we can do in SA5. Pros It saves hours off time for routing and production. Cons SA5 does not allow us to do things that we did in SA4. It has been a frustrating experience. Now when we call into Real Green we do not speak to a technician, but rather a customer service rep who most times does not know how to fix the problem and has to call us back. 50% they never call back. Review Source Response from WorkWave November 11, 2024 Hi Rick, thank you for your feedback on RealGreen and SA5. We've taken note of your comments as we work to improve our systems and encourage you to contact support for any urgent needs (800) 762-0301. Thank you, WorkWave LC Lexi C. Admin and sales Environmental Services Used the software for: Less than 6 months ### "WorkWave 2025" February 4, 2025 3.0 Pros There are a lot of integrations available Cons There seems to be a lot of fine tuning still that needs to happen- giving the customers more custom options in settings Switched from [Boss](https://www.capterra.com/p/235971/BossMS/) Ease of use and integration with other products available Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave JP Jamie P. Office manager Architecture & Planning Used the software for: 2+ years ### "Customer service " November 5, 2024 5.0 Excellent over all, best soft ware for the lawncare industry Pros That we can run our entire business out of the software. Cons The payment processing and the clutches. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The abilities are endless with sa5, we love all of the reporting Review Source Response from WorkWave November 11, 2024 Hi Jamie - thank you for your feedback of RealGreen. We have noted your comments and love being a partner on your journey. -WorkWave GM Gary M. Service manager Environmental Services Used the software for: Less than 6 months ### "The new guy" February 4, 2025 5.0 I am very new to RealGreen, therefore am taking it all in this week. I like the amount of support available and how friendly the entire staff has been. Pros Mostly user friendly. Lots of capabilities just need to understand where and what. Cons Being new to the system, I am not seeing a problem yet. I am on the production side of the business so might have feedback once more involved. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback. We are always here to answer any questions as you learn more about RealGreen! -WorkWave GM Gary M. Office Support Chemicals Used the software for: Less than 6 months ### "Gary's RealGreen Experience" February 2, 2025 5.0 It was phenomenal because of the instructors and the easy interface. Pros The interface was easy to navigate and user friendly for new users such as myself. Cons The only con that I can think of is that when it comes to the notes for techs and customers, there are chances at times if not careful that clients can see tech notes they shouldn't. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback of RealGreen! We are always working to be the best partner for you and your business and we have taken note of your comments. -WorkWave CB Clint B. Owner Chemicals Used the software for: 2+ years ### "I love Real Green" November 5, 2024 4.0 I couldn’t have grown my business without it. Pros I like how encompassing it is. It covers so many aspects of operations management. Cons Glitchiness. The payment problems. The refund problems. Buttons disappearing. Etc Review Source Response from WorkWave November 11, 2024 Thank you for your feedback, Clint! We've taken note of your comments so we can continue to be the best partner for your company. - WorkWave DS Devin S. Lead Customer Service Representative Environmental Services Used the software for: Less than 6 months ### "It Is Okay for Smaller Companies" February 5, 2025 3.0 Mostly positive with a few frustrations. Particularly with reports and customer communications. Pros User interface is easy to use and navigate. Cons The efficiency of certain aspects, like customer communications is behind. It always seems to have issues integrating with products it is supposed to integrate with. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback! We are taking note of your comments as we work to be the best partner to you and your business. -WorkWave GP Garrett P. Managing partner Accounting Used the software for: I used a free trial ### "Left Review " February 2, 2025 5.0 Pros It's ability to cover all aspects of business. Cons How hard it is to learn but there's alot to it so it's understandable. Review Source Response from WorkWave February 11, 2025 Thank you for your feedback of RealGreen. We are so happy to be your partner and that you are finding success with our products. -WorkWave JM Josh M. Branch Manager Military Used the software for: 2+ years ### "Munie Greencare " November 5, 2024 5.0 Awesome. Helped us get a crazy employee to quit. Pros Routing is great and helps get the right guys to the right place Cons Price……….but overall no issues and great service Review Source Response from WorkWave November 18, 2024 Hi Josh - thank you for your feedback on RealGreen. We appreciate you taking the time and are happy to be a partner on your business journey! -WorkWave AB Andrew B. Owner Chemicals Used the software for: 2+ years ### "Eh could be better " October 17, 2024 3.0 Eh. We loved the customer service and family mentality but it has gone down drastically. Pros The familiarity of the product. Mobile tablets and fast routing Cons The price increases over the last 5 years. The unreliable mobile live The system being down constantly Review Source Response from WorkWave October 28, 2024 Hi Andrew - thank you for your feedback. We aim to be a reliable and helpful partner to our customers and have taken note of your comments. Please reach out to our support line at (800) 762-0301 to discuss any further issues. -WorkWave GF Gisele F. Founder and Head of Brand Market Research Used the software for: Less than 6 months ### "RealGreen Reviews." February 20, 2025 4.0 Pros RealGreen is cheap to subscribe and deploy Cons I have nothing to complain about and very well. Review Source Response from WorkWave February 24, 2025 Thank you for your review of RealGreen! We are happy to be a partner to you and your business. -WorkWave NS Nicole S. Office Manager Recreational Facilities and Services Used the software for: 2+ years ### "Very pleased" October 17, 2024 5.0 Pros We really like how easy the program is to usem Cons The program is quite costly but we've found it works so well we arent thinking of changing. Review Source Response from WorkWave October 28, 2024 Hi Nicole - thank you for your positive feedback and comments. We are thrilled to be a partner for you and your business. -WorkWave Similar Products Featured ## Related categories [Field Service Management](https://www.capterra.com/field-service-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.