# Page 3 | RealGreen Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is RealGreen the right Lawn Care solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/78106/Service-Assistant/reviews

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RealGreen

3.9 (146)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of RealGreen

## Showing most helpful reviews

Showing 51-75 of 146 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Sandy R.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Real green"

November 18, 2024

5.0

The team is very knowledgeable but that’s what they do and when we went to #5 it was completely different and hard to get use to

Pros

It is very reliable and keeps track of everything

Cons

I don’t think they should charge for the year end , to transfer to the next year it takes only about 1/2 hour and with this system they are always moving things and hard to fine everything for the year end and you only do it once I think that should be a part of the monthly fees we pay

Review Source

Response from WorkWave

November 27, 2024

Thank you for your feedback, Sandy. We have noted your comments as we work to be the best partner to you and your business. -WorkWave

CH

Chris H.  
IT General Manager  
Farming  
Used the software for: 2+ years

### "Untapped potential "

February 2, 2025

4.0

Good. Feel like there is so much more to learn and do for our company

Pros

It’s ability to do all kinds of things and help automate our business as much as possible

Cons

Trying to figure out how to do all these things to make sure we’re as efficient as possible

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback of RealGreen. We are here to help as you learn more about our products! -WorkWave

ZA

Zach A.  
Service Manager  
Chemicals  
Used the software for: 2+ years

### "Happy Customer"

November 5, 2024

5.0

Overall, I am happy with it. I use it majority of the time on a computer, which is great. The only trouble I have is the few times a week when I use it on my phone which can be difficult at times.

Pros

I like how easy it is to use and the format in which it is laid out.

Cons

I don't like how difficult it is to use on my phone.

Review Source

Response from WorkWave

November 11, 2024

Hi Zach - thank you so much for your feedback. We've taken note of your comments as we continue to make RealGreen the best partner for you and your company. -WorkWave

RM

Reina M.  
Marketing Manager  
Consumer Services  
Used the software for: 2+ years

### "RealGreen is a valued member of our team."

February 3, 2025

5.0

Pros

I really like the industry specific tools for lawn care and how things are always evolving and improving.

Cons

Sometimes tech support can be difficult to reach.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments and are so happy to be a partner to you and your business. -WorkWave

VB

Valerie B.  
Receptionist  
Environmental Services  
Used the software for: 2+ years

### "Job well done."

November 12, 2024

5.0

The overall experience was satisfying. The call for help was responded to in a timely manner.

Pros

The gentlemen was professional and fixed the problem with my email swiftly. He let me know if anything else occurred he would be available to help.

Cons

There is no cons. It is a job well done.

Review Source

Response from WorkWave

November 27, 2024

Hi Valerie - thank you so much for your positive feedback. We are so happy you are having a positive experience with RealGreen. -WorkWave

RR

Rajesh R.  
Software Developer Lead Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best software for user profile management "

March 30, 2025

5.0

Overall I like RealGreen so much. It helped us a lot in daily work.

Pros

I like the most about the RealGreen is we can easily manage all the customer data and user profiles.

Cons

As of now I didn't find any problem while using RealGreen.

Review Source

Response from WorkWave

April 8, 2025

Thank you for your positive feedback of RealGreen. We are so happy to be a partner to you and your business. -WorkWave

SS

Shivam S.  
IT Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "RealGreen: The Ultimate Solution for Green Service Contractors"

February 25, 2025

5.0

It makes business tasks like scheduling and payments easier. The app and GPS save time. But, it can be hard to set up and learn at first.

Pros

It helps run a business easily with tools for scheduling, payments, and marketing. It saves time with the app and GPS. Everything is organized in one place.

Cons

Starting the system can be slow and tricky for new users.

Review Source

Response from WorkWave

February 26, 2025

Thank you for your feedback of RealGreen! We will take your comments into account as we continue to make our products the best partner for your business. -WorkWave

DL

DONATO L.  
Sales Manager  
Consumer Services  
Used the software for: 2+ years

### "Great program, little to dislike"

November 18, 2024

5.0

Positive and productive experience overall. Allowed me to effectively manage everything from sales to operations.

Pros

Like the streamlined customer creation and admin tools.

Cons

Dislike the lack of certain filters when creating reports.

Review Source

Response from WorkWave

November 27, 2024

Thank you for your feedback, Donato. We have taken note of your feedback and are so happy you are having a positive experience with our products. -WorkWave

FE

Fayth E.  
Scheduler  
Consumer Services  
Used the software for: 1-2 years

### "Workwave User conference 2025"

February 4, 2025

4.0

Good, I don't have anything negative to say abort RealGreen

Pros

The easiness to use, the help desk and training

Cons

Not really anything. I am still new and don't have anything negative to say.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We are happy to be a partner to you and your business. -WorkWave

RV

Rick V.  
President  
Construction  
Used the software for: 2+ years

### "SA5 is less user friendly the SA4"

November 5, 2024

3.0

The transfer to SA5 has not been good and we are limited to what we can do in SA5.

Pros

It saves hours off time for routing and production.

Cons

SA5 does not allow us to do things that we did in SA4. It has been a frustrating experience. Now when we call into Real Green we do not speak to a technician, but rather a customer service rep who most times does not know how to fix the problem and has to call us back. 50% they never call back.

Review Source

Response from WorkWave

November 11, 2024

Hi Rick, thank you for your feedback on RealGreen and SA5. We've taken note of your comments as we work to improve our systems and encourage you to contact support for any urgent needs (800) 762-0301. Thank you, WorkWave

DP

David P.  
President  
Alternative Dispute Resolution  
Used the software for: 2+ years

### "Customer service"

November 5, 2024

5.0

I’ve been using Real Green since 2013 and have grown my business faster and more efficient due to the software.

Pros

Marketing capabilities, improved routing efficiency's

Cons

Tech support could be better and faster.

Review Source

Response from WorkWave

November 11, 2024

Hi David - thank you for your feedback and comments! We are so happy to be your partner in growth. -WorkWave

JP

Jamie P.  
Office manager  
Architecture & Planning  
Used the software for: 2+ years

### "Customer service "

November 5, 2024

5.0

Excellent over all, best soft ware for the lawncare industry

Pros

That we can run our entire business out of the software.

Cons

The payment processing and the clutches.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

The abilities are endless with sa5, we love all of the reporting

Review Source

Response from WorkWave

November 11, 2024

Hi Jamie - thank you for your feedback of RealGreen. We have noted your comments and love being a partner on your journey. -WorkWave

LH

Larry H.  
president  
Building Materials  
Used the software for: 1-2 years

### "lawn service"

February 2, 2025

4.0

things are getting easier but there are alot of different aspects to sysrwm that arent easily figured out

Pros

we really love customer history able to route easily

Cons

in person training would have been so much nicer

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

BP

Ben P.  
Owner  
Chemicals  
Used the software for: 2+ years

### "I like sa4"

October 17, 2024

4.0

Software is good, price is ok, I would like to see a desktop version

Pros

The invoicing is nice and routing makes it easier then a list

Cons

Going to a web base system Used 4 for about ten years Now I have to learn a new system

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Did not working well with keeping track of the rounds

Review Source

Response from WorkWave

October 23, 2024

Thank you for your feedback, Ben. We've made note of your comments as we continue striving to be the best partner for your company. -WorkWave

CB

Clint B.  
Owner  
Chemicals  
Used the software for: 2+ years

### "I love Real Green"

November 5, 2024

4.0

I couldn’t have grown my business without it.

Pros

I like how encompassing it is. It covers so many aspects of operations management.

Cons

Glitchiness. The payment problems. The refund problems. Buttons disappearing. Etc

Review Source

Response from WorkWave

November 11, 2024

Thank you for your feedback, Clint! We've taken note of your comments so we can continue to be the best partner for your company. - WorkWave

EG

Eric G.  
CSR data entry  
Human Resources  
Used the software for: 6-12 months

### "Great system "

February 3, 2025

5.0

Love the system but not your support team

Pros

How everything works together. The ease and convenience

Cons

Tech support having to wait for hours and still not get answers

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

CK

Coree K.  
Manager  
Chemicals  
Used the software for: 2+ years

### "Long time Real Green user. "

August 15, 2024

4.0

Overall experience is good with RG. Wish there were just a few more options as stated before. (Installment report options and also time clock use.)

Pros

I have used RG since LA3 days. I loved using it. Easy to use. Now I am using SA5. It is different but just as easy to use.

Cons

SA4 short cuts are not in SA5. Lack of installment report options to choose from. Minimal override options. Too many windows to open for a simple task to be completed. Minimal time clock options. Was told we cannot use the timeclock without additional services purchased. Timeclock should be available for use to filter man hours in the jobs and use for payroll at least, even as a separate charge would be fine.

Alternatives considered

[LMN](https://www.capterra.com/p/142064/LMN/)

Reason for choosing RealGreen

History is more valuable than recreating it in another system. Also, product doesn't comply with chemical laws and regulations with Dept. of Agriculture.

Review Source

Response from WorkWave

August 26, 2024

Hello - thank you so much for sharing your experience with RealGreen. We have made note of your comments and are so happy you are finding success with our product. -WorkWave

AK

Abhishek K.  
Manager  
Information Services  
Used the software for: I used a free trial

### "Best application "

June 30, 2025

5.0

This application this best and smooth running tool everything in one place best customer support team

Pros

The invoicing and billing process is very smooth, The best part of this application is you can find the leads and start selling and do the billing her only

Cons

Nothing find any difficulties in this CRM Everything working find and all the part is good not find any issues with this application

Review Source

Response from WorkWave

July 7, 2025

Hello - thank you for your positive review of RealGreen! We are so happy to be a positive partner to you and your business. -WorkWave

ML

Michael L.  
Owner  
Chemicals  
Used the software for: 2+ years

### "SCAMMERS!!"

October 5, 2024

1.0

Awful! Spent $20,000 of my retirement money (my fault for being dumb enough to trust these people) and over the course of two years and constantly trying to get a hold of them I received not one single phone call!!! When I did get a hold of them every now and then, they really didn't care and mostly;y gave me the "we don't give guarantees" speech. I really wish I would have never signed a contract, when my new "account manager" called me and I told him I wanted out he had no problem with it and didn't have any interest in trying to make anything right. I wish I could sue for my money back, these people are thieves!!

Pros

The ideas that they are the best and only game in town.

Cons

The fact that they do NOT care! They basically stole $20,000 from me and could have cared less.

Review Source

Response from WorkWave

October 21, 2024

Customer satisfaction is a top priority here at WorkWave and we have passed along all of your comments. We advise you to contact our support team at (800) 762-0301 for further issues. Thank you, WorkWave

NT

Neil T.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great software!"

October 18, 2024

5.0

RealGreen has changed our business! It has paid for itself many times over!

Pros

I like the Routing, weather capture, and price chart features the best.

Cons

Cannot capture weather on work orders. Also there is not a stream lined way to print the backs of invoices without a mobile printer.

Review Source

Response from WorkWave

October 28, 2024

Thank you for your review, Neil. We have taken note of your comments. Thank you for choosing RealGreen to be your partner! -WorkWave

JM

Josh M.  
Branch Manager  
Military  
Used the software for: 2+ years

### "Munie Greencare "

November 5, 2024

5.0

Awesome. Helped us get a crazy employee to quit.

Pros

Routing is great and helps get the right guys to the right place

Cons

Price……….but overall no issues and great service

Review Source

Response from WorkWave

November 18, 2024

Hi Josh - thank you for your feedback on RealGreen. We appreciate you taking the time and are happy to be a partner on your business journey! -WorkWave

SM

Scott M.  
Admin Assistant  
Consumer Services  
Used the software for: 6-12 months

### "Learning more "

February 2, 2025

4.0

Good so far but I’m still learning more and more.

Pros

The various options for service tracking

Cons

Minor options ie “acres” is not available

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback of RealGreen. We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave

GM

Gary M.  
Office Support  
Chemicals  
Used the software for: Less than 6 months

### "Gary's RealGreen Experience"

February 2, 2025

5.0

It was phenomenal because of the instructors and the easy interface.

Pros

The interface was easy to navigate and user friendly for new users such as myself.

Cons

The only con that I can think of is that when it comes to the notes for techs and customers, there are chances at times if not careful that clients can see tech notes they shouldn't.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback of RealGreen! We are always working to be the best partner for you and your business and we have taken note of your comments. -WorkWave

GM

Gary M.  
Service manager  
Environmental Services  
Used the software for: Less than 6 months

### "The new guy"

February 4, 2025

5.0

I am very new to RealGreen, therefore am taking it all in this week. I like the amount of support available and how friendly the entire staff has been.

Pros

Mostly user friendly. Lots of capabilities just need to understand where and what.

Cons

Being new to the system, I am not seeing a problem yet. I am on the production side of the business so might have feedback once more involved.

Review Source

Response from WorkWave

February 11, 2025

Thank you for your feedback. We are always here to answer any questions as you learn more about RealGreen! -WorkWave

GP

Gary P.  
President  
Consumer Services  
Used the software for: 2+ years

### "Don't upgrade to SA5."

August 20, 2024

1.0

Accounting is ridiculous. No one ever answers the phone. It's always a call back. No one seems to have an answer to any account information. They all tell you they will get back to you. Very bad experience. Payments take forever to post. Once a check is mailed I don't see it clear for 10-16 days. SMH.

Pros

The Technical support is very good. I don't have anything else good to say about SA5. When \[sensitive content hidden\] sold this company everything went down hill.

Cons

SA 5 is terrible. It's extremely slow compared to SA 4. 4 was hosted on our computer. Now every time you want to look up a customer it takes 30 seconds to a minute. You can't open multiple windows the same way as 4. Overall we are very disappointed. I wish I had never changed.

Review Source

Response from WorkWave

August 26, 2024

Hi Gary - thank your for your feedback, we appreciate you sharing your honest experience. We have noted your comments and are working to make RealGreen a positive partner for you and your business. -WorkWave

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