Who Uses This Software?

Ratchet-X scales to accommodate the needs of SMBs and global enterprises.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $400.00/one-time/user
  • Pricing Details
    Each license includes all development and administrative tools.
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • RatchetSoft
  • www.ratchetsoft.com
  • Founded 2003
  • United States

About Ratchet-X Desktop RPA

Ratchet-X Desktop RPA is an RPA (Robotic Process Automation), platform that dramatically increases user productivity and reduces data entry errors. Ratchet-X allows you to automate and integrate any Windows, browser or legacy applications with any data source or process without requiring changes to those applications. Common uses include: 1) entering invoice data into accounting systems, 2) integrating document management systems, 3) copying data from applications to web sites.


Ratchet-X Desktop RPA Features

  • Abbreviation Detection
  • Data Capture and Transfer
  • Data Entry Verification
  • Data Search Flexibility
  • Duplicate Detection
  • Image Entry
  • Library Conversion
  • Mis-Keyed Variation Detection
  • Phonetic Variation Detection

Ratchet-X Desktop RPA Reviews Recently Reviewed!

Ratchet-X provides easy to use functionality to my customers that saves them revenues and resources.

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly, competitively priced, flexibility, comprehensive logging capabilities, Customer support

Cons: Somewhat complex to configure. Requires C+ knowledge to add custom processing functionality. Can only be used with windows operating systems.

Overall: Sales.

Vendor Response

by RatchetSoft on June 05, 2017

Just to clarify, developing Ratchet-X actions requires knowledge of C#, not C or C++.

Ratchet-X is an invaluable tool that allows us to process orders accurately and cost-effectively!

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Since the RPA tool is developer friendly, there are no limitations in terms creating sophisticated automations. It truly can integrate anything with anything.

Cons: I would prefer if the product had a real-time debugger. Although the Action Editor is quite versatile and easy to develop with, I would like to have a runtime debugger I can access in production.

Developing with RatchetX for a few years now. A very robust easy-to-use integration platform.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - I can integrate ANY customer desktop application to our backend ECM product in minutes. Unbelievable ease-of-use.
- The ability to add an "Action" button to the title bar of my customer's application to extend their business processes without touching any APIs. Very powerful. My customers are always impressed.
- Absolutely love the capability to bundle my custom assembly's and the RatchetX runtime into one installable MSI file. This allows me to deploy my process-rich integration features as one MSI product to customers.
- Short learning curve to become proficient in defining your integration AppSpaces and implementing customer-specific business processes. Well thought out development environment.
- Outstanding Customer Service. They have gone above and beyond as a matter of routine.

Overall: ability to connect our software to our current and prospective customers.

This has helped us create integrations for customers we never could have in the past.

May 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility is great, there has really not ever been a situation where we couldn't get access to data in other programs, making the integration possibilities for us to design for our customers almost endless.

Overall: endless integration capabilities between our software and whatever our customers use.

Awesome! It is a great product and very user friendly!

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customization. Things that it could provide to the customer seems to be endless and very fitting in any workflow process.

Cons: The fact that I have to enable force rendering for google chrome in order to work but I think that is with in application using chrome.

Overall: Customization