# OpenClinica Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OpenClinica the right Electronic Data Capture solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/78122/OpenClinica/reviews

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OpenClinica

4.6 (37)

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Last updated March 13th, 2026

# Reviews of OpenClinica

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

AB

Angelica B

University InternPharmaceuticals, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“The software's user-friendly interface streamlined and expedited the data entering process, decreasing errors and cutting down on data entry time.“

June 26, 2023

BF

Bethany F

CDM IIResearch, 201 - 500 employeesUsed the software for: More than 2 years.

“I don't remember that being a thing until the last year and I really don't like it at all. If I pay for the training hours that I'm forced to by in certain hour blocks of time then I should get to use them whenever I need them, not in a window of time that OC thinks is reasonable. “

November 15, 2022

AB

Angelica B

University InternPharmaceuticals, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“The data entry procedure is streamlined, lowering errors and increasing efficiency thanks to its user-friendly interface and intuitive form builder.“

June 26, 2023

Dominique F

pediatricanHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“request for customer support is some time slowthe money value of the tool is still expensive for small hospitals“

November 3, 2022

Dominique F

pediatricanHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“smart data collector tool through survey on patients in hospital care operations help to earn time easy to use outcome report in form of tests and graphic very faster than other measures“

November 3, 2022

DP

Daphne P

Lead for IT Systems and Data ManagementResearch, 10,001+ employeesUsed the software for: 1-2 years.

“The user interface is not straightforward and could be a lot more intuitive.“

November 8, 2022

MP

Malgorzata P

CDMPharmaceuticals, 2 - 10 employeesUsed the software for: 6-12 months.

“I use this program every day in my projects and my clients also praise this system very much - after a short training they are able to start using it.“

November 17, 2022

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ade Idowu M.  
Data Management  
Research  
Used the software for: 6-12 months

### "Open-Clinica 4 (OC4)"

January 31, 2019

5.0

Data validation and data management are one of the most critical aspects of Clinical Research as they portray the end result of a study. With open-clinica,you can expect to capture a high quality dataset which has been pre-validated and monitored.

Pros

The software is very user friendly and yet embedded with very powerful functionalities for creating a study. It also allows the extraction of datasets in various formats in a very well organized output with some being pre-coded for ease of use.

Cons

Still a few limitations with customizing the user interface, but a great improvement from the previous versions.

Review Source

FL

Francesco L.  
Head of Clinical Data Systems  
Hospital & Health Care  
Used the software for: 2+ years

### "OpenClinica 4"

February 12, 2024

5.0

Overall the experience with OpenClinica has been very positive so far. Apart from being an all encompassing system, it has a good support infrastructure and works pretty well even with the time zone differences (i.e., US/UK) and usually resolutions are provided in good time. User feedback is always well received and feature changes are genuinely considered to be included in the roadmaps. We have dealt with some pretty complex projects over the last couple of years and have had a positive experience.

Pros

OpenClinica is a pretty comprehensive platform that can tailor to most if not all needs of data capture. The interface is easy to use and navigate and the drag and drop design features allow even the less technical to be able to create data capture forms with relative ease. There is a lot of material to help users understand the system and the support is good.

Cons

The customisation of user roles and permission is somewhat restricted meaning there is less flexibility when dealing with multiple different access levels. Some of the additional modules and if professional services have to be engaged to deal with user errors and compliance issues can come up a little on the expensive side especially in a an academic setting.

Review Source

PT

Paul T.  
MD  
Medical Practice  
Used the software for:

### "Difficult to use for doctors (maybe easy for programmers)"

February 28, 2017

1.0

This program is a difficult program, which I tried to use for my clinical trial. Building the case report form took ages, and a lot of frustration. Furthermore, using the CRF is not intuitive at all. I am quite disappointed.

Pros

nothing

Cons

the lack of ease of use

Review Source

CM

Catherine M.  
Manager, CDM  
  
Used the software for: 2+ years

### "I used OpenClinica for ~3 years and found it a flexible and reliable system. "

October 13, 2017

5.0

Pros

The study build is straightforward, validation/derivation procedures were a breeze to create, and data extractions easy to set up and quickly provide to my statistician. Mid-study updates/amendments were a simple process and the audit trail versioning was excellent and easy to track. There is a learning curve for the novice data manager when building CRFs. But after the first few CRFs build from scratch, it became very easy. Also the training program I took was very good (1 week face-to face-class). I was comfortable building studies on my own within a couple of weeks of taking the class. The online user community was extremely helpful and a great resource. As I was the only DM for some time, the site/user administration was easy to manage. As I performed all end user training, most CRAs & CRCs were pleased with the system's ease of use for the end user. I built ~13 production studies and these functioned well as traditional EDC as well as in-house double DE databases. I found the query email function was a very helpful tool. Customer support (using Enterprise Edition) was second to none. My questions were usually addressed within a few hours after submitting the ticket. Any unexpected issues were addressed and usually corrected that same day.

Cons

The data load process was a bit challenging. I would recommend an easier method for non-programmers to perform this task. For complex types of reports, additional tools are needed as the included extracts can be a bit cumbersome to join (depending on the report) however I was able to utilize Excel for the majority of the reporting tasks I performed.

Review Source

JT

Judy T.  
Director of Operations  
Research  
Used the software for: Less than 6 months

### "OpenClinica Software Setup"

December 1, 2022

5.0

OpenClinica is a great software program. If you have someone who can dedicate the time to program it, then you can get it exactly how you want it. We used the excel sheets to program ours and not the other way. I'm sure it is easier to do it the other way, but it didn't have the additional feature like we wanted without using the excel sheets. Overall it is an excellent product and one I would recommend.

Pros

The training was really nice and their support line is fast. They have a 24 hour turn around and sometimes they are much faster than that. It was easy to program once I learned how to do it. We did like the example files, like the Kitchen Sink file. Most everything we needed could be found there.

Cons

It was a bit of a learning curve to get how to use this software but I must admit, once we learned how to use it, it wasn't bad. There are some sorting features with long drug lists that are tough to use at times. Drop down features are a bit rough but once we figured it out, it wasn't too bad.We would have liked training videos for the excel sheets if you didn't remember your superuser training functions.

Reason for choosing OpenClinica

Superuser training was a plus and it was the best value for the price.

Review Source

JR

John R.  
Sr. Director, Clinical Research  
Medical Devices  
Used the software for: 2+ years

### "OC Enterprise offers a robust GxP compliant core EDC solution at a cost effective price point."

February 8, 2022

4.0

We've enjoyed a very strong relationship with OC. They are very supportive of our changing needs, and this solution provided robust core EDC system as a very cost effective option for our growing data management programs. They trainers and programming consultants have been exceptional at helping us learn and navigate the system. The customer service has been exceptional.

Pros

Highly cost effective for small firms; company's focus on developing a robust, competitive SaaS solution for clinical data management; Company's dedication to enhancements based on company's evolving needs.

Cons

ePRO module has some limitations related to its effective use for patient diaries.

Review Source

Response from OpenClinica

February 23, 2022

Thank you for the great review John! We also appreciate your candor on Participate and we continue to enhance the functionality on that module. We would love to hear your thoughts on making Participate more effective for diaries. Axogen has been a fantastic client and we love working with you folks. All the best! Your friends at OpenClinica

MP

Malgorzata P.  
CDM  
Pharmaceuticals  
Used the software for: 6-12 months

### "Very easy to use, user friendly and logic system"

November 17, 2022

5.0

I really like the system - you do not have to know much about programming to use it and the OC support is just amazing

Pros

OpenClinica is a system which is very easy to use - for the basic use you can simply start with the designer and create EDC. The system is not overloaded with information and therefore user-friendly. I use this program every day in my projects and my clients also praise this system very much - after a short training they are able to start using it. I really appreciate that the system allows for many possibilities to design CRFs. A super useful thing are also the ePROs and ruls option.

Cons

I hope new guideline version will be more detailed - the one which is available is very general

Review Source

Response from OpenClinica

November 28, 2022

Thank you for the wonderful review, Malgorzata. We continue to work on the OpenClinica Documentation and Training site to add greater detail and organization.

NA

Nick A.  
Director of IT-Applications and Data  
Biotechnology  
Used the software for: 1-2 years

### "Flexible and agile design with robust webservices-OpenClinica delivers"

October 12, 2020

5.0

We took offline and paper-based processes and moved them onto the platform which has obvious efficiencies and significant improvements in audit.

Pros

Our business requires continuous frequent changes to study design. The OpenClinica design tools make it easy for non-technical resources to make, test and then deploy changes while maintaining compatibility with previous iterations. In the event that the required form logic is really complex, OpenClinica professional resources are there to assist. The webservices allow us to enroll participants and schedule events in OpenClinica programmatically which is a significant time saver. This also made integration with existing systems and business processes much smoother.

Cons

Not applicable: OpenClinica professional services have been responsive to our needs. Our development requests over the past 18 months have been added to the roadmap and delivered on, although sometime later than expected. I consider the timeline slips the nature of development, and most importantly, the quality of code has been really solid.

Review Source

Response from OpenClinica

October 19, 2020

Thank you for your review Nick. It's great to hear that our RESTful API has been a significant efficiency driver. The myriad software enhancements can only be facilitated through the agile methodology. Our dev team does a remarkable job aggregating, orchestrating, and delivering advancements.

KA

Kidane A.  
Clinical Programmer Analyst  
Biotechnology  
Used the software for: 2+ years

### "OpenClinica EDC"

February 7, 2024

5.0

Pros

OpenClinica has easy-to-navigate features for users. It is easy to learn.

Cons

OpenClinica does not replicate blank databases at this time.

Review Source

MP

Marcela P.  
Clinical Affairs Manager  
Medical Devices  
Used the software for: 2+ years

### "Easy to use system for the end user"

November 12, 2022

4.0

Pros

There is openness to feedback on what can be improved within the system and there is typically good communication with the person helping with the form designs. Sites find the system very easy to use.

Cons

One item that I would like to see is item level/partial SDV within the form being reviewed, as well as form status that shows what forms have open queries requiring assessment.

Review Source

Response from OpenClinica

November 28, 2022

Thank you for your review of the system, Marcela.

DP

Daphne P.  
Lead for IT Systems and Data Management  
Research  
Used the software for: 1-2 years

### "OpenClinica"

November 8, 2022

4.0

Pros

Data validation and query management features are easy to use.

Cons

The user interface is not straightforward and could be a lot more intuitive.

Review Source

Response from OpenClinica

November 28, 2022

Thank you for your review and feedback, Daphne.

KJ

Kevin J.  
Project Manager  
Research  
Used the software for: Less than 6 months

### "Excellent eConsent platform"

September 27, 2018

5.0

Pros

Our department has recently has recently begun the process for eConsent development and deployment through the OpenClinica platform. The functionality and engaging features of the forms and other various tools within the program will make our processes run much smoother and increase our efficiency and overall ability to recruit qualified participants for our clinical trials. The OpenClinica team have been tremendous in providing support with prompt and professional communication all along the way, from the initial product demonstration through our current design and implementation stages.

Cons

So far, we are in the design and implementation stage, and no complaints.

Review Source

KK

Krister K.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Why I cannot live without OpenClinica"

February 7, 2024

5.0

I have worked with OpenClinica for more than 15 years and loved how it has developed

Pros

The ease of set up a new study and the management functions

Cons

I cannot think of anything, have worked with clinical studies my entire professional life and used any tool on the market and OpenClinica has resolved all the issues.

Reason for choosing OpenClinica

We had already used the free version of OpenClinica when we decided

Switched from

[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)

Cost and ease of set up including all the tools that has developed since. We started with the open source version

Review Source

BF

Bethany F.  
CDM II  
Research  
Used the software for: 2+ years

### "An honest review"

November 15, 2022

3.0

I loved building the study. The options for designing forms are diverse, though some of them require learning additional skillsets to be able to implement, which they don't explain to you in the training. The design tool is lacking but once you get the hang of designing with the spreadsheets there are a lot of possibilities. Many queries cannot be sustained easily by their build in data validation system and you will need to use an external querying system to appropriately manage all the data. This would have been good to know from the beginning. They charge you for training hours but require you to use them within a certain timeframe or they expire. It's a use it or lose it thing. I don't remember that being a thing until the last year and I really don't like it at all. If I pay for the training hours that I'm forced to by in certain hour blocks of time then I should get to use them whenever I need them, not in a window of time that OC thinks is reasonable. They are paid for. The customer service people are always friendly and helpful. Some training sessions go really well, especially when you are with someone hire up on the support team, but there have been many sessions where the trainer is referring to a manual to instruct me on my question and I lose a lot of my "training hours" waiting for them to figure it out and then pass on the information. I'd prefer to just have the manual and figure it out myself.

Pros

I love the diversity in the form design. There are a lot of great features and possibilities that can make a very sophisticated form/study.

Cons

The built in edit checks/constraints are very limited in what they can do. The stuff they have is great, but the ability to do cross-form logic checks gets very messy, very fast and for some of the most simple data. You have to use a separate system to access the database for reports and full audit details called Insight and you have to pay extra to use that with your study. It's the only way to find and send reports to sites/safety teams that do not have access to Insight. The automated survey invitation tool is a mess. The system easily breaks and invitations do not get sent out as expected and the means to test this for accuracy is very difficult so you feel like you are setting up a tool blindly that is most expected to fail. The sites get very frustrated and do not trust the software to help them keep their visits on track and completed as expected. We have also run into problems where participants can access surveys too early. There has been a lot of clean up work we've had to do and a lot of hours spent trying to find all the errors since the querying system is limited in it's design to pretty basic edit checks. Cross form date checks are not at all easy and very much needed to quickly catch the system errors that happen. The randomization tool is pretty sophisticated but it also costs extra and whenever you need to do updates to the tool it's a much more difficult process then simply publishing it to test. This also adds layers of difficulty to the testing.

Review Source

Response from OpenClinica

November 30, 2022

Hi Bethany, We appreciate your feedback (both positive and negative). While we feel like it should have overall warranted a few more stars, we'd like to offer some assistance and clarifications: Even though most customers who use the survey tool find it to work exceptionally well, knowing how best to configure it for a particular use case is important. Our support and customer success teams are always happy to discuss your particular use case and provide guidance on best practices. We are making a number of enhancements to the way calendaring-style logic and notifications are configured, which I suspect may help with your particular study design. We will reach out to you directly to make sure you understand how to optimally apply the capabilities that exist today, as well as the new ones coming soon. OpenClinica offers extensive documentation online to help customers successfully build and run studies. As you commented, our support, professional services, and success teams are always ready to lend a hand! Training can be consumed within 6 months, which for most customers is quite reasonable. We are usually happy to provide an extension to this timeline if requested, however. Thank you for you continuing to trust us with your studies for the past 14 years. We are all looking forward to an ongoing, successful partnership with valued customers such as yourself.

AB

Angelica B.  
University Intern  
Pharmaceuticals  
Used the software for: I used a free trial

### "Enhancing Clinical Trials with OpenClinica: A Comprehensive Review"

June 26, 2023

5.0

I had the chance to collaborate with OpenClinica while I was interning at the university's pharmaceutical product development and research division. The program was essential in organizing the data from research projects and clinical trials. I saw first-hand how OpenClinica's flexible form builder enabled us to precisely develop and collect study-specific data items. The software's user-friendly interface streamlined and expedited the data entering process, decreasing errors and cutting down on data entry time. Our research on the efficacy and safety of medications was supported by OpenClinica's reporting and analytics capabilities, which gave us insights into patient demographics, treatment outcomes, and adverse events. Overall, OpenClinica was a great help in organizing and processing the data we needed for our research activities.

Pros

For clinical research investigations, OpenClinica has a number of benefits. The program, in the first place, offers a versatile and scalable data management platform that enables researchers to create and collect study-specific data items. The data entry procedure is streamlined, lowering errors and increasing efficiency thanks to its user-friendly interface and intuitive form builder. Researchers can get insightful knowledge from gathered data using OpenClinica's powerful reporting and analytics features, promoting the use of evidence in decision-making. In order to guarantee data integrity and safety, the program also enables regulatory compliance, including data security and audit trails. Overall, OpenClinica equips scientists with a full suite of tools for trustworthy and effective data management in clinical trials and studies.

Cons

Even though OpenClinica has many advantages, there are a few things to keep in mind. First off, the initial setup and configuration process can be challenging and complicated, necessitating qualified technical knowledge. For non-technical users, the software's advanced functionality could have a longer learning curve, demanding thorough training and continuous assistance. Users have occasionally reported experiencing performance issues with the system, especially when working with huge datasets or intricate study designs. Additionally, for smaller research institutions with tighter budgets, the cost structure of the program can be a barrier. Despite these factors, OpenClinica is a smart choice for clinical research studies due to its flexibility, extensive data management capabilities, and compliance features.

Review Source

Vanessa G.  
Head of IT  
Research  
Used the software for: 2+ years

### "OpenClinica for Investigator led Clinical Trials in the UK"

February 26, 2024

5.0

Pros

Easy to create and update forms for data collection

Cons

Automatic scheduling is a bit limited, however this is planned to be updated soon

Alternatives considered

[RedCap](https://www.capterra.com/p/234600/RedCap/)[Medidata CTMS](https://www.capterra.com/p/84472/Medidata-CTMS/)

Reason for choosing OpenClinica

Overall value, together with compliance and support

Review Source

Adam P.  
Data Manager  
Research  
Used the software for: 2+ years

### "OC4 for Oncology Clinical Trials"

February 13, 2024

5.0

Pros

The support provided by the Openclinica team cannot be beat. If I may list two things, the OC system is incredibly user friendly.

Cons

We needed a centralised system to collect quesitonnaire responses from participants, record that data, enter clinical results, and upload copies of paper work related to each participant visit. This system provides all of the above.

Review Source

Yama G.  
Clinical Trials IT Manager  
Research  
Used the software for: 2+ years

### "I use OC 3 for over five years and found it a good electronic data capture system"

December 4, 2018

4.0

OC is a great application for clinical trial research projects. It is easy to use and easy to build CRFs. The user support team is very helpful and there is a big community of people who could be helpful. The new version of the application OC4 seems to be very promising and the team has done a great job with interdicting new functionalists.

Pros

OC there is an excellent application for clinical trial projects. - It is easy to build a CRF, and one does not need a technical background to develop a CRF. - It supports multi-site studies. - It supports multi-event studies - It supports multi CRFs per event studies - Support multi-section (tabs) and multi group CRF - Supports repeating events - Support grid layout questions which is helpful (e.g. if you wont record participant's medication history) - User-friendly interface - compatible with Firefox, internet explore and Chrome - Good user support - Easy to install

Cons

\- OC 3 interface is not responsive ( OC4 is responsive) - No offline data entry capability - Programmer skills are needed to implement complex validations during CRF design

Review Source

Andrew M.  
Clinical Data Manager  
Research  
Used the software for: 2+ years

### "Powerful form designs that compete with products ten times the price."

October 10, 2020

5.0

Pros

Having worked with OpenClinica and other EDC systems for several years, OpenClinica puts all the others to shame when it comes to customer service; their team bends over backward to help train, explain and fix. The software is continually improving based on user feedback. The forms are very powerful and have almost every feature you might need: conditional display, modern responsive interface, touch friendly, lots of question types, conditional requirement, programmable notes to users. The new version (OC4) is considerably easier to develop than OC3: no coding required, if you can write Excel functions then you can use even the moved advanced features. SDTM compatible examples of the most common OpenClinica eCRFs are readily available. It's much cheaper than alternatives and has some features that I have only seen on the most high end products: question libraries, one-click deployment, advanced user inputs (eg drawings, VAS), localisation features, customisable ID generation etc.

Cons

The older version (OC3) requires coding experience to make the nost of it. I recommend avoiding OC3 and using OC4 instead.

Review Source

Response from OpenClinica

October 16, 2020

Thank you for your review Andrew. It's great to hear from a seasoned data manager. We appreciate your acknowledgment of our team's diligent work toward greater usability and capability.

LM

L M.  
Data Manager  
  
Used the software for: 2+ years

### "Good Research Study Database"

December 1, 2016

5.0

Pros: Automated audit log tracking, structured subject matrix for visits for visualization of longitudinal follow-up, capability to link subject co-enrolled in two different studies, exportable datasets, Some metadata / information about study protocol incorporated into the database for documentation (helpful for new employees in future), Built in discrepancy tracking which can be linked to a specific variable Cons: Rigid user roles/privileges, Import of data into system can be challenging because of structure, Need IT background for initial setup/installation if you are setting up on own server and not using the cloud Wishlist for future improvements: Easier, built-in import mechanism of data into existing projects, Make cohort groups usable within system, Build in more scheduling features and functionality (for example, printable list of subjects expected to arrive on a particular day according to scheduled visit dates) or create reasonably priced product for this aspect which can be used as add-on, Make user roles more flexible/al a carte, Allow aliases for user roles as user role titles do not match structure of every organization In my experience, many are hesitant to adopt an open source product because they may have concerns about security, reliability or functionality. After using for around 3 years and for hundreds of participants, I have found this to be a very high-quality database and certainly worth considering for small academic research organizations.

Pros

Automated variable level audit log/change tracking

Cons

Difficult to import lists/data

Review Source

VR

Verified Reviewer  
Genetic Counselor  
Hospital & Health Care  
Used the software for: 2+ years

### " Personalization options are impressive"

April 30, 2018

4.0

OpenClinica makes it easy to us to keep track of a huge number of patients in the same place and query it for studies.

Pros

I continue to be impressed by how many ways we can personalize OpenClinica to our clinic setting. We were able to select the different categories we want completed for each patient, as well as unique drop-down options for everyone.

Cons

The version of OpenClinica we use does not look very modern. It doesn't affect the functionality of the software, but could be nicer to look at.

Review Source

Response from OpenClinica

May 1, 2018

Thank you for the candid and encouraging review. Let us help you transition to the latest release, OC4. You'll find the ultra-modern (and ultra-powerful) UX you deserve! https://openclinica.com/contact-openclinica/

RN

Ranjan N.  
Design Researcher  
Medical Devices  
Used the software for: 6-12 months

### "Moving in the right direction"

November 3, 2020

5.0

Overall switching to OpenClinica has brought numerous benefits to our data collection methods. The learning curve for some employees has been steep, however, a few months in I can claim that it was worth the effort. I look forward to whatever new features/updates OpenClinica team has planned in the future.

Pros

OpenClinica offers a wide array of features for electronic data collection. Specifically the customizability of the forms and events when designing a survey has benefitted us immensely. Additionally, the OpenClinica team members work hard to both understand what their users need and proactively update the software with new features.

Cons

Sometimes there are minor delays on some customer support requests.

Reason for choosing OpenClinica

We were impressed with features that OpenClinica had and that they were planning to roll out. Our quality folks were also very happy with steps taken by OpenClinica to maintain a high standard of quality.

Review Source

Response from OpenClinica

November 4, 2020

Thank you for your review and candor Ranjan. We remain steadfast in our mission and passion to reduce complexity while maintaining powerful capabilities.

Dominique F.  
pediatrican  
Hospital & Health Care  
Used the software for: 1-2 years

### "OpenClinica review"

November 3, 2022

5.0

Pros

smart data collector tool through survey on patients in hospital care operations help to earn time easy to use outcome report in form of tests and graphic very faster than other measures

Cons

request for customer support is some time slowthe money value of the tool is still expensive for small hospitals

Review Source

JF

Jia F.  
Senior Clinical Research Data Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "User-friendly OpenClinica version 4"

October 15, 2020

5.0

Pros

I have been using OpenClinica for years, and really love the new features in OpenClinica4. The web-based interface is user-friendly, and the new features of real-time queries, and auto-saving features really improve the user experience for data entry persons. The new study/form building tools, and click-button publishing studies to test/production environments make the database design much easier.

Cons

We have users report compatibility issues with different browsers. It would be great if this can be fixed, given the users are from different locations, and with different preference for browsers.

Reason for choosing OpenClinica

The automated audit log tracking is very important and OpenClinica is 21 CRF Part 11 compliant.

Review Source

Response from OpenClinica

October 20, 2020

Thank you for your review Jia. We work hard to make the complex, easy. It's great to see the word easier. Browser capability is absolutely key ... I'd like to get more details from you to make sure this is addressed.

LR

Liz R.  
President  
Biotechnology  
Used the software for: 2+ years

### "Leading in Industry"

November 12, 2021

5.0

OpenClinica is a responsive and supportive company, run by people who are smart, adaptable, and interested in creating new and compliant solutions at the leading edge of the industry. Over the years I have watched them improve their processes and product constantly.

Pros

For ease of use, efficiency, and UI, OpenClinica is my first pick. The regulatory support package is robust and validation maintenance is simple and straightforward. Development processes are well controlled and the company is at a mature place in testing and compliance. Aside from really nice software, the people are really lovely and provide excellent support.

Cons

There are some features still in development that I look forward to.

Reason for choosing OpenClinica

Best compliance, best value

Review Source

Response from OpenClinica

January 13, 2022

Hi Liz. Thank you for your great feedback. You will be delighted to know we have coding on our roadmap this Fall! That, as well as some exciting dev on eConsent, anonymous/offline forms and a whole slew of other stuff. I can't wait to say, "yes, we have medical coding." Thanks again!

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