SAS Institute

SAS Customer Intelligence


4 / 5
1 review

Who Uses This Software?

B2B or B2C mid to large size organizations looking to develop a customer focused business strategy.


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    24/7 (Live Rep)

Vendor Details

  • SAS Institute
  • www.sas.com
  • Founded 1976
  • United States

About SAS Customer Intelligence

Integrated touch points. More intimate customer relationships. Every customer journey is unique. And every touch point is an opportunity to nurture customer relationships and deepen customer intimacy. Only SAS unites best-in-class marketing solutions, award-winning data management and the world's best analytics to get you in sync with each customer's journey no matter how fragmented. For a clear competitive advantage, and a bigger, better ROI.


SAS Customer Intelligence Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • Activity Planning
  • Analytics / ROI Tracking
  • Approval Workflow
  • Brand Management
  • Budgeting & Forecasting
  • Content Management
  • Digital Asset Management
  • Expense Management
  • Marketing Calendar
  • Strategic Planning

SAS Customer Intelligence Reviews Recently Reviewed!


SAS Customer Intelligence

Mar 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Open data model Dynamic data collection Post-data-collection contextualization Anonymous behavior capture Predictive models, forecasting and goal-seeking routines Dynamic content placement

Cons: Pricy for medium and small firms. Tough to learn. Not user friendly. Can have better visualizations.