--- title: "StreetSmart Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StreetSmart Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/783/StreetSmart/" page_type: "product" language: "en" --- # StreetSmart Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) StreetSmart ## What is StreetSmart? From 50 -5000 mobile employees, StreetSmart provides turnkey, mobile workforce management solutions. Our all-inclusive pricing includes unlimited administrative users and a multi-featured app for Jobs Management, Mobile Forms, Timesheets, Travel Reimbursements, GPS services and Customer Engagement capabilities. We understand field operations with 10,000 companies relying on us every day to increase productivity, reduce operation costs, mitigate service risks, and improve customer satisfaction. ## What is StreetSmart used for? [Maid Service](https://www.capterra.com/maid-service-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) Top alternative Featured Overall rating Based on 107 user reviews Reviews sentiment Positive 82% Neutral 15% Negative 3% Starting price $9.95 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StreetSmart?[Manage this product listing](https://www.g2.com/products/streetsmart-mobile-streetsmart/claim_requests/new?auto=true) ## StreetSmart Overview Updated August 2026 AI summary StreetSmart equips businesses of all sizes with tools for managing field service operations, offering features such as dispatch management, work order creation, scheduling, GPS tracking, mobile access, and electronic signatures. It supports customizable forms, workforce management, and real-time status updates, and is accessible via web and mobile platforms, making it suitable for teams coordinating on-the-go service tasks. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StreetSmart 4.2 (107) VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $9.95 Per Feature, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (106) Ease Of Use 4.6 (2,717) Value For Money 4.0 (86) Value For Money 4.6 (2,492) Customer Service 4.1 (90) Customer Service 4.7 (2,617) ## StreetSmart alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about StreetSmart Overview ### Which roles and teams benefit most from StreetSmart? StreetSmart is most used by branch managers, operations leaders, and field service supervisors who need visibility into daily activity, service performance, and team coordination. Administrative staff and office managers use it to manage records and workflows, while IT managers and executives support system oversight, reporting, and operational decision-making. Answer based on 106 reviews Overview ### What company size and specific industries is StreetSmart built for? StreetSmart targets small to large businesses in beverage distribution, delivery services, home healthcare, finance and insurance, HVAC, landscaping, building services, security, and government. It is suited to organizations that need routing, field service, or logistics support across these operational industries. Features and Usability ### What are the key features of StreetSmart? StreetSmart includes core field service features like dispatch management, employee scheduling, work order creation, and mobile access. Reviewers most often discuss differentiators such as GPS location tracking, driver and employee tracking, real-time job status updates, customizable forms, and custom reports, plus time tracking and timesheets for payroll and attendance. Answer based on 33 reviews Getting Started and Support ### How easy is it to onboard and train a team on StreetSmart? StreetSmart is generally quick to onboard for frontline staff, with reviewers saying new hires can start immediately and many users learn it the same day. Training is available through live online sessions, webinars, and documentation. Admins or less confident users may need extra guidance at first, especially without video tutorials. Answer based on 13 reviews Getting Started and Support ### What customer support options does StreetSmart offer, and how do users rate the experience? StreetSmart offers email/help desk, a knowledge base, phone support, and 24/7 live representative assistance. Users often describe support as helpful, friendly, and quick to respond, especially by phone, but some report uneven experiences with training resources, confused agents, communication issues, and inconsistent quality between representatives. Answer based on 33 reviews Features and Usability ### How accurate is StreetSmart for location tracking? StreetSmart works well for delivery visibility, route coordination, and time-stamped location history, but tracking accuracy is mixed. Warehouse managers, dispatchers, and service teams value map views and near real-time updates, while others report GPS drift, signal loss, lag in reporting, battery drain, and occasional confusion around crew locations. Answer based on 22 reviews Features and Usability ### Is StreetSmart easy to use? StreetSmart is generally easy to learn and use for daily field work, scheduling, and reporting. Many teams describe the interface as straightforward, with simple navigation on phones, tablets, and the web, though some users still need basic training and find forms, search, or certain job screens a bit clunky. Answer based on 17 reviews Features and Usability ### How well does StreetSmart track employees? StreetSmart gives managers clear employee tracking, job assignment, and activity visibility for field and warehouse teams. Many businesses use it for payroll support, route oversight, and performance reviews, though some report location gaps, occasional phone disconnects, and a few employee-facing workflow issues that can slow adoption. Answer based on 17 reviews Bugs and issues ### Does StreetSmart have bugs or reliability issues? StreetSmart shows recurring reliability issues, especially in the mobile app, GPS updates, and job completion workflows. Many field teams mention crashes, freezes, forced logins, missing data, weak search, and slow downloads, although some businesses still find the system workable and say support helps resolve day-to-day problems. Answer based on 25 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing Field Service Management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) StreetSmart supports **Mobile Access** but does not include **Job Tracking** or **Job Scheduling**. Instead, it offers other important capabilities that reviewers also value, including **Customer Database** (**66%**), **Work Order Creation** (**68%**), and **Scheduling** (**61%**). While the system lacks two of the top-priority features, these tools still help field teams keep customer records organized, create and assign service tasks, and manage appointment timing more efficiently, helping businesses improve coordination and complete work with better visibility. API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Forms Customize contracts and forms to collect specific information Dispatch Management Manage sending personnel and resources to a site as needed Electronic Signature Digitally sign online documents StreetSmart 27 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Signature: Digitally sign online documents - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Updates: Receive system updates as soon as any changes are made - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Timesheet Management: Track the amount of time spent on a job or task - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.0 (105) 4.0 Based on 105 reviews ## Pricing Value for money 4.0 (86) Free Trial Basic $9.95 Per Feature,Per Month Value for money 4.0 (86) 4.0 Based on 86 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (90) 4.1 Based on 90 reviews ## User reviews Overall rating 4.2 Based on 107 reviews Filter by rating 5(41) 4(47) 3(16) 2(3) 1(0) Mentioned topic Sorted by most recent BD Belle D. Owner Retail ### "A few issues " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 3, 2019 I was using this to track employees, who had company phones, and were in company trucks. It is not as accurate as it needs to be. I drove to a location to see what a truck was doing there, as there were no calls in the area, it was a vacant lot, next to a church and there was no one on the vicinity. I have had this issues several times, a to E or two the phone was completely wrong as the person was in the building and the messages showed them several streets over. I was told it was the phone/telephone service in our rural area. Pros The software is easy to use and the help staff is great. However, if your phone service, or perhaps if the phone is older, the data will not be correct. Cons At times, I have had issues finding the information I need, especially for previous days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Mark R. Chief Operating Officer Individual & Family Services ### "Street Smart providing verification of visits and trip/mileage tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2019 StreetSmart has provided us with the support to verify our visits to clients in the field and helped resolve errors and discrepancies in both visits and in mileage and travel time reporting. Pros Relatively easy to use. Most of our employees were able to utilize the application with less than 15 minutes of demonstration time. Cons When employees are in areas of no cell or wifi coverage for longer periods of time, they get disconnected from the server and reconnecting has had some glitches at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Bill T. President/owner Computer Software ### "A big almost for us." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 June 25, 2019 My goal was to get closed service calls back to the office for biliing quickly. The software does many good things but just falls short in a few key areas that would make it usable. Pros Ability to see where my techs are and what job they are on Cons Missing some key features for us: Cant add custom fields to the location records Cant paste a jpeg into call detail As jobs are updated to the techs, it does not tell which job got updated. Closed service call PDF's dont contain the location name. Have to open them to see what customer it was Just to mention a few Reasons for choosing StreetSmart Had GPS tracking Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Elijah S. Director Distribution, Installation, and Project Mgmt Music ### "Wenger Installation Report Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 Very good. As I mentioned, both sales and development were great to work with to set things up. We have implemented in the field (initial) and the output is very good. Pros We like the ease of use in the field. I liked the dedication to customization from the team up front. Cons Limitations around billing and licensing. I have 3rd parties that install for me. I'd like a better solution for them using the program for jobs working with us from Billing to Execution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tiffany H. Associate Director Education Management ### "Streetsmart Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 18, 2019 Pros GPA viewing is excellent when used correctly. Cons When using an iPhone remote access is limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Eric O. IT Manager Financial Services ### "Just tried it" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 18, 2019 Pros Seemed to be very easy to use, and set up Cons Was not suitable for our needs, we needed overseas access Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Marcelo B. Business Developer Facilities Services ### "Street Smart is stuck in time " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 June 11, 2019 The first project manager helping us was the worst, then we made a big deal about it and the second person was wonderful. She did the best she could with what she could offer. The support team are awful too. You will lose you cool everytime you need to call them. Pros IT has a lot important and hard features to get on one place. GPS and timestamp, geoface, forms, the ability to customize them is some ways. Cons There were more dislikes than likes, but I feel is lack in some simples features such as calendar functionalities. The interface is AWFUL and out of date. IT's not a simple program to use or learn and the interface is stuck in the 2000's. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2019 Marcel, Thank you for providing feedback on StreetSmart. We are glad to hear that the application has a lot of features you need in one place start stop report you have is accurate and easy to use. Because the application is rather robust, we do have periodic training for all our customers that can be found in your customer portal. I have forwarded the issues you have to our product team as well for your calendar functionality. We also encourage customers to submit requests through smartsupport@clicksoftware.com as they would be able to see where the bugs/disconnect are with your calendar. CH Chris H. Supervisor Retail ### "Street smart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2019 It's easy for me to do payroll and to track my employees Pros It's easy to use and for me to track my employees Cons Seems to log out alot. And at times doesn't track miles. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WV Webster V. Manager Hospital & Health Care ### "Great Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 10, 2019 Pros The software was extremely helpful and the ease of using it Cons At this point, I do not have any major issues about this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kendra S. Lead Merch Retail ### "Over All " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 10, 2019 Pros Overly all it is very easy to navigate and use. Cons Location needs to be fixed there are some bugs in the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/783/StreetSmart/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Housecall Pro vs StreetSmart](https://www.capterra.com/compare/783-140363/StreetSmart-vs-HouseCall-Pro) [Kickserv vs StreetSmart](https://www.capterra.com/compare/783-122541/StreetSmart-vs-Kickserv)