# StreetSmart Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about StreetSmart Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/783/StreetSmart --- # StreetSmart Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) StreetSmart ## What is StreetSmart? From 50 -5000 mobile employees, StreetSmart provides turnkey, mobile workforce management solutions. Our all-inclusive pricing includes unlimited administrative users and a multi-featured app for Jobs Management, Mobile Forms, Timesheets, Travel Reimbursements, GPS services and Customer Engagement capabilities. We understand field operations with 10,000 companies relying on us every day to increase productivity, reduce operation costs, mitigate service risks, and improve customer satisfaction. ## What is StreetSmart used for? [Maid Service](https://www.capterra.com/maid-service-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) Top alternative Featured Overall rating Based on 107 user reviews Reviews sentiment Positive 82% Neutral 15% Negative 3% Starting price $9.95 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StreetSmart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.streetsmartmobile.com/&name=StreetSmart) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StreetSmart 4.2 (107) VS. [4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $9.95 Per Feature, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (106) Ease Of Use 4.6 (2,712) Value For Money 4.0 (86) Value For Money 4.6 (2,488) Customer Service 4.1 (90) Customer Service 4.7 (2,613) ## StreetSmart alternatives [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [4.6 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about StreetSmart Overview ### Which roles and teams benefit most from StreetSmart? StreetSmart is most used by branch managers, operations supervisors, and field service leaders who need visibility into daily activity, service performance, and team coordination. Administrative staff and office managers benefit from streamlined recordkeeping and scheduling, while IT managers and executives use it to support system oversight, reporting, and operational decision-making. Answer based on 106 reviews Overview ### What company size and specific industries is StreetSmart built for? StreetSmart targets businesses in beverage distribution, delivery services, home healthcare, finance and insurance, HVAC, landscaping, building services, security, and government. The vendor description does not specify a particular company size, so the product appears suitable for organizations in those sectors rather than a single segment. Features and Usability ### What are the key features of StreetSmart? StreetSmart includes core field service features like scheduling, dispatch management, work order creation, and mobile access. Reviewers most often discuss differentiators such as GPS location tracking, employee and driver tracking, real-time job status updates, and customizable forms and reports, along with customer and service-history records for field teams. Answer based on 33 reviews Getting Started and Support ### How easy is it to onboard and train a team on StreetSmart? StreetSmart is generally quick to onboard for frontline staff and new hires, with simple navigation that many users pick up the same day. Training is available through live online sessions, webinars, and documentation. Reviewers say nontechnical users learn basic tasks fast, while less experienced users may need extra guidance and customer support. Answer based on 13 reviews Getting Started and Support ### What customer support options does StreetSmart offer, and how do users rate the experience? StreetSmart offers email/help desk, a knowledge base, phone support, and 24/7 live rep assistance. Users often describe support as helpful, patient, knowledgeable, and quick to respond, especially by phone. Some reviewers, however, report inconsistent experiences, including confusion during troubleshooting, communication issues, and uneven quality across representatives. Answer based on 33 reviews Features and Usability ### How accurate is StreetSmart location tracking? StreetSmart supports daily location tracking, route monitoring, and delivery visibility, but accuracy and consistency are mixed. Dispatchers, warehouse managers, and service teams like the map views, replay, and near real-time updates, while others report GPS drift, signal loss, lag, and reporting gaps that can create confusion in the field. Answer based on 22 reviews Features and Usability ### Is StreetSmart easy to use? StreetSmart is generally easy to learn for everyday job tracking, work orders, and field updates. Many teams describe the interface as straightforward, with simple navigation on phones, tablets, and the web. Some users still find forms clunky, search limited, or certain tasks confusing without basic training and setup guidance. Answer based on 17 reviews Features and Usability ### How well does StreetSmart track employees? StreetSmart helps managers track employee locations, workloads, schedules, and job activity with clear day-to-day visibility. Warehouse managers, service teams, and supervisors value dispatching, route oversight, payroll support, and historical records. Some businesses, especially in rural areas or with phone connectivity issues, report location accuracy problems and occasional confusion for staff. Answer based on 17 reviews Bugs and issues ### Does StreetSmart have bugs or reliability issues? StreetSmart has recurring reliability issues for many field teams, especially on mobile devices and GPS-dependent workflows. Common complaints include app crashes, freezing, lost data, repeated logins, weak search and filter behavior, and location errors. Some businesses still find it usable day to day, but stability appears inconsistent. Answer based on 25 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Forms Customize contracts and forms to collect specific information Dispatch Management Manage sending personnel and resources to a site as needed Electronic Signature Digitally sign online documents StreetSmart 27 features Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Manage sending personnel and resources to a site as needed Digitally sign online documents Assign working shifts or tasks to employees based on their availability Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Monitor product stock levels Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Access software remotely via mobile devices Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Manage employee salary processes, data, taxes, and records administration efficiently Receive system updates as soon as any changes are made Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Track and manage employee's work hours to improve payroll accuracy Track the amount of time spent on a job or task Utilize third party services to cover unforeseen labor needs Create a new work order Creating, assign, and track jobs and/or tasks for work orders A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.0 (105) 4.0 Based on 105 reviews ## Pricing Value for money 4.0 (86) Free Trial Basic $9.95 Per Feature,Per Month Value for money 4.0 (86) 4.0 Based on 86 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (90) 4.1 Based on 90 reviews ## User reviews Overall rating 4.2 Based on 107 reviews Filter by rating 5(41) 4(47) 3(16) 2(3) 1(0) Mentioned topic Sorted by most recent BD Belle D. Owner Retail ### "A few issues " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 3, 2019 I was using this to track employees, who had company phones, and were in company trucks. It is not as accurate as it needs to be. I drove to a location to see what a truck was doing there, as there were no calls in the area, it was a vacant lot, next to a church and there was no one on the vicinity. I have had this issues several times, a to E or two the phone was completely wrong as the person was in the building and the messages showed them several streets over. I was told it was the phone/telephone service in our rural area. Pros The software is easy to use and the help staff is great. However, if your phone service, or perhaps if the phone is older, the data will not be correct. Cons At times, I have had issues finding the information I need, especially for previous days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Mark R. Chief Operating Officer Individual & Family Services ### "Street Smart providing verification of visits and trip/mileage tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2019 StreetSmart has provided us with the support to verify our visits to clients in the field and helped resolve errors and discrepancies in both visits and in mileage and travel time reporting. Pros Relatively easy to use. Most of our employees were able to utilize the application with less than 15 minutes of demonstration time. Cons When employees are in areas of no cell or wifi coverage for longer periods of time, they get disconnected from the server and reconnecting has had some glitches at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Bill T. President/owner Computer Software ### "A big almost for us." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 June 25, 2019 My goal was to get closed service calls back to the office for biliing quickly. The software does many good things but just falls short in a few key areas that would make it usable. Pros Ability to see where my techs are and what job they are on Cons Missing some key features for us: Cant add custom fields to the location records Cant paste a jpeg into call detail As jobs are updated to the techs, it does not tell which job got updated. Closed service call PDF's dont contain the location name. Have to open them to see what customer it was Just to mention a few Reasons for choosing StreetSmart Had GPS tracking Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Elijah S. Director Distribution, Installation, and Project Mgmt Music ### "Wenger Installation Report Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 Very good. As I mentioned, both sales and development were great to work with to set things up. We have implemented in the field (initial) and the output is very good. Pros We like the ease of use in the field. I liked the dedication to customization from the team up front. Cons Limitations around billing and licensing. I have 3rd parties that install for me. I'd like a better solution for them using the program for jobs working with us from Billing to Execution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tiffany H. Associate Director Education Management ### "Streetsmart Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 18, 2019 Pros GPA viewing is excellent when used correctly. Cons When using an iPhone remote access is limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Eric O. IT Manager Financial Services ### "Just tried it" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 18, 2019 Pros Seemed to be very easy to use, and set up Cons Was not suitable for our needs, we needed overseas access Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Marcelo B. Business Developer Facilities Services ### "Street Smart is stuck in time " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 June 11, 2019 The first project manager helping us was the worst, then we made a big deal about it and the second person was wonderful. She did the best she could with what she could offer. The support team are awful too. You will lose you cool everytime you need to call them. Pros IT has a lot important and hard features to get on one place. GPS and timestamp, geoface, forms, the ability to customize them is some ways. Cons There were more dislikes than likes, but I feel is lack in some simples features such as calendar functionalities. The interface is AWFUL and out of date. IT's not a simple program to use or learn and the interface is stuck in the 2000's. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2019 Marcel, Thank you for providing feedback on StreetSmart. We are glad to hear that the application has a lot of features you need in one place start stop report you have is accurate and easy to use. Because the application is rather robust, we do have periodic training for all our customers that can be found in your customer portal. I have forwarded the issues you have to our product team as well for your calendar functionality. We also encourage customers to submit requests through smartsupport@clicksoftware.com as they would be able to see where the bugs/disconnect are with your calendar. CH Chris H. Supervisor Retail ### "Street smart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2019 It's easy for me to do payroll and to track my employees Pros It's easy to use and for me to track my employees Cons Seems to log out alot. And at times doesn't track miles. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WV Webster V. Manager Hospital & Health Care ### "Great Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 10, 2019 Pros The software was extremely helpful and the ease of using it Cons At this point, I do not have any major issues about this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kendra S. Lead Merch Retail ### "Over All " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 10, 2019 Pros Overly all it is very easy to navigate and use. Cons Location needs to be fixed there are some bugs in the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/783/StreetSmart/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Housecall Pro vs StreetSmart](https://www.capterra.com/compare/783-140363/StreetSmart-vs-HouseCall-Pro) [Kickserv vs StreetSmart](https://www.capterra.com/compare/783-122541/StreetSmart-vs-Kickserv)