--- title: "Acuity Advanced Care Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Acuity Advanced Care Management Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more." source_url: "https://www.capterra.com/p/78329/Acuity-Advanced-Care-Management/" page_type: "product" language: "en" --- # Acuity Advanced Care Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Acuity Advanced Care Management ## What is Acuity Advanced Care Management? TCS Healthcare Technologies new cloud-based software fully supports the case management process and also offers flexibility to design workflows to suit your specific needs. ACUITYnxt's clinician-designed screens allow users to manage cases in a way that makes sense without unnecessary clicks, confusing screens, or endless searching for information. Whether you're an independent case manager or part of large case management team, ACUITYnxt is the Next Action! ## What is Acuity Advanced Care Management used for? [Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Acuity Advanced Care Management?[Manage this product listing](https://www.g2.com/products/acuity-advanced-care-management/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Acuity Advanced Care Management 4.3 (3) VS. [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (859) Value For Money 5.0 (2) Value For Money 4.5 (786) Customer Service 4.3 (3) Customer Service 4.7 (763) ## Acuity Advanced Care Management alternatives [4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [Alleva](https://www.capterra.com/p/180899/Alleva/) [4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180899/Alleva/) Highest Rated [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/) [4.9 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118789/EHR-YOUR-WAY/) ## FAQs about Acuity Advanced Care Management Overview ### What company size and specific industries is Acuity Advanced Care Management built for? Acuity Advanced Care Management is designed for case management teams of all sizes, making it suitable for small teams, mid-market organizations, and larger enterprise case management operations across healthcare and related service environments. Features and Usability ### What are the key features of Acuity Advanced Care Management? Acuity Advanced Care Management offers case management and patient records management, plus client management, referral management, and program management. Core workflow features include task management, alerts/notifications, alerts/escalation, case notes, group notes, and team notes. It also includes reporting/analytics, document management, customizable forms, access controls/permissions, and HIPAA compliant records. Getting Started and Support ### What training and onboarding options does Acuity Advanced Care Management offer? Acuity Advanced Care Management provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars present structured walkthroughs, and documentation offers written reference material for review and setup. Getting Started and Support ### What customer support options does Acuity Advanced Care Management offer? Acuity Advanced Care Management provides email/help desk, phone support, and chat. No reviewer feedback about support quality is available, so user experience with response times, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 408 Patient Case Management reviews Capterra reviewers point to these as the top priorities when choosing social work case management software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Case Notes** (**71%**) - **Client Management** (**60%**) Acuity Advanced Care Management supports all three of the features buyers rate highest: **HIPAA Compliant**, **Case Notes**, and **Client Management**. Together, these capabilities help organizations protect sensitive client data, maintain complete service records, and manage client information more efficiently, allowing teams to deliver coordinated care with greater accuracy and consistency. HIPAA Compliant 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Case Notes 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access and track notes regarding case activities and updates within case files Client Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Document Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Goal Setting/Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time Activity Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Acuity Advanced Care Management 30 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Customizable Forms: Customize contracts and forms to collect specific information - Document Management: Store, manage, and track all electronic documents in a centralized location - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medical History Records: Records of patients' medical history - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Task Management: Create, manage and track all task activities and progression - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Virtual Medical Assistant Hospital & Health Care ### "Very Convenient for you and for your Patient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 Very satisfied with how the system works and saves me time and money. Pros The patient can reschedule/cancel their schedule. It's very easy to use and navigate and it's HIPAA certified so know that everything is secured and safe. Cons It's not free and it's kind of common especially if the system is HIPAA certified. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Computer Software ### "best tool to meet regulatory standards" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 28, 2022 my overall experience with Acuity Advanced Care Management is that it's permit to respect regulratory standard Pros i would recommand this software , it is very easy to use Cons it must have more options to help the end users by talking about the details pages Switched from [SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/) [My Junna](https://www.capterra.com/p/178861/Junna-Care/) [CareManager](https://www.capterra.com/p/241958/CareManager/) [AgileEMR](https://www.capterra.com/p/219702/Agile-EMR/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Joni C. Practice Manager Medical Practice ### "Acuity Nxt" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 9, 2019 It is an intuitive and user friendly system. We have only been on the system a month so it is not yet possible to predict or see the affects it has had on our business overall. Pros It is very user friendly and easy to learn and orient to. It is intuitive in terms of where to find things and how to use each field. There is the ability to manage almost all on your own as the end user instead of relying on TCS for every issue encountered. You are able to build the system out to fit your needs. The fact that it is browser based, much easier to log in to and able to be accessed on an iPad are all pluses as well. Cons I believe that there is room for improvement in terms of making it even more specific to the end user. I look forward to a future iteration where all fields can be manipulated in the Member Detail pages to make the system more specific to our needs. I also look forward to the development of forms within the system so that our data can be captured directly instead of being attached as we are currently managing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.