# Acuity Advanced Care Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Acuity Advanced Care Management Software - reviews, pricing plans, popular comparisons to other Social Work Case Management products and more. Source: https://www.capterra.com/p/78329/Acuity-Advanced-Care-Management --- # Acuity Advanced Care Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 7, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Acuity Advanced Care Management ## What is Acuity Advanced Care Management? Our SaaS offering, ACUITYnxt, offers an end user experience that is intuitive and supports a whole-person approach to managing care. ACUITYnxt offers workflows that are designed to meet both regulatory and accreditation industry standards with little need for customization Built with security in mind, ACUITYnxt is protected by industry-verified security, privacy controls, data encryption, and compliance. ACUITYnxt is Certified: HIPAA, SOC2 and HITRUST. ## What is Acuity Advanced Care Management used for? [Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Acuity Advanced Care Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://chordline.com&name=Acuity Advanced Care Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Acuity Advanced Care Management 4.3 (3) VS. [4.8 (39)](https://www.capterra.com/p/178861/Junna-Care/#reviews) Starting Price Contact vendor Starting Price $99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.7 (282) Value For Money 5.0 (2) Value For Money 4.6 (208) Customer Service 4.3 (3) Customer Service 4.9 (242) ## Acuity Advanced Care Management alternatives [4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month [4.3 (42)](https://www.capterra.com/p/192006/FristCallTechnology/reviews/) Starting price $65.00 Per User, Per Month [4.4 (1,030)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $58.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Goal Setting/Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time Activity Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Case Notes 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access and track notes regarding case activities and updates within case files Claims Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Acuity Advanced Care Management 30 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Customize contracts and forms to collect specific information Store, manage, and track all electronic documents in a centralized location Identifying if all conditions that entitle a client to certain benefits are met Store, manage and track all forms in a centralized location Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Records of patients' medical history Managing and tracking patient health, progress, communication, and treatment plans Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Process of managing several related projects or business activities to achieve organizational goals Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Create, manage and track all task activities and progression Create treatment plans that document interventions and outcomes to track patient progress Record, update and manage waiting lists Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Virtual Medical Assistant Hospital & Health Care ### "Very Convenient for you and for your Patient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 Very satisfied with how the system works and saves me time and money. Pros The patient can reschedule/cancel their schedule. It's very easy to use and navigate and it's HIPAA certified so know that everything is secured and safe. Cons It's not free and it's kind of common especially if the system is HIPAA certified. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CEO Computer Software ### "best tool to meet regulatory standards" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 28, 2022 my overall experience with Acuity Advanced Care Management is that it's permit to respect regulratory standard Pros i would recommand this software , it is very easy to use Cons it must have more options to help the end users by talking about the details pages Switched from [SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/) [My Junna](https://www.capterra.com/p/178861/Junna-Care/) [CareManager](https://www.capterra.com/p/241958/CareManager/) [AgileEMR](https://www.capterra.com/p/219702/Agile-EMR/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Joni C. Practice Manager Medical Practice ### "Acuity Nxt" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 9, 2019 It is an intuitive and user friendly system. We have only been on the system a month so it is not yet possible to predict or see the affects it has had on our business overall. Pros It is very user friendly and easy to learn and orient to. It is intuitive in terms of where to find things and how to use each field. There is the ability to manage almost all on your own as the end user instead of relying on TCS for every issue encountered. You are able to build the system out to fit your needs. The fact that it is browser based, much easier to log in to and able to be accessed on an iPad are all pluses as well. Cons I believe that there is room for improvement in terms of making it even more specific to the end user. I look forward to a future iteration where all fields can be manipulated in the Member Detail pages to make the system more specific to our needs. I also look forward to the development of forms within the system so that our data can be captured directly instead of being attached as we are currently managing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)