# Althea Smart EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Althea Smart EHR the right Electronic Medical Records solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/78336/MD-Synergy/reviews

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Althea Smart EHR

5 (33)

[View alternatives](https://www.capterra.com/p/78336/MD-Synergy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 22nd, 2026

# Reviews of Althea Smart EHR

Ease of use

5.0

Customer Service

5.0

## Pros and Cons in Reviews

MF

Michael F

Owner Health, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years.

“Easy to use on the iPad and makes documentation very simple and efficient“

October 29, 2023

AG

Arbi G

DoctorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“Sometimes hard to get a hold of tech-support“

October 22, 2023

TA

Thomas A

PhysicianMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“Starting with the Support team, they are really great to work with to the EMR itself which is to say the least, a complete pleasure to use.“

October 16, 2023

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GM

Gevorg M.  
Surgeon  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A very flexible and user friendly EHR"

July 16, 2024

5.0

Pros

Flexible, efficient, speech and dictation are very effective. Accommodated accents easily.

Cons

Pricing, EHR is on Ipad and Iphone, and front desk is on desktop.

Review Source

SK

Steven K.  
Physician  
Medical Practice  
Used the software for: 1-2 years

### "Amazing job "

July 25, 2024

5.0

Great and very happy with the service we got

Pros

Very intelligent and easy to understand and very informative

Cons

There was nothing that I disliked everything was great

Switched from

[PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)

It was not as fast and as easy to navigate

Review Source

AG

Arbi G.  
Doctor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy and efficient EMR"

October 22, 2023

5.0

I have thoroughly enjoyed using Althea and has really made my life at the office. Much easier.

Pros

It’s a great cloud-based EMR that is very simple to use.

Cons

Sometimes hard to get a hold of tech-support

Review Source

ET

Emily T.  
Medical Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Efficient and Easy to Use"

July 24, 2024

5.0

Pros

I really enjoy how user friendly the app is! The features create and very efficient work flow when working on patient charts.

Cons

Sometimes when we are choosing the pharmacy to send our patients medication the app kicks us out and we have to sign in again

Review Source

FK

Frank K.  
Physician/Owner  
Medical Practice  
Used the software for: 2+ years

### "Frank A. Katz, MD Althea EHR review."

October 15, 2023

5.0

Positive. I don’t use the full scope of the EHR at this time but the eRx function is working very well.

Pros

eRx function. The State of California requires eRx for all prescriptions.

Cons

Nothing specific. It does seem to have some troubleshooting at times but the technological support is there when I need it. \[sensitive content hidden\] has been extremely helpful and communicative when problems arise. He is easily reached via e-mail or telephone…and is responsive.\*\*\*one request I have is to implement a function where I can communicate with pharmacies via text/note that has nothing to do with a specific Rx. For instance, a pharmacy would have a question about something and I couldn’t respond unless I was sending a Rx.

Review Source

TA

Thomas A.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "Althea - EMR world's best kept secret"

October 16, 2023

5.0

The experience as a whole has been nothing but pleasurable. Starting with the Support team, they are really great to work with to the EMR itself which is to say the least, a complete pleasure to use. Features are constantly being added which have greatly increase my capacity to care for patients. This is hands-down one of the best if not the best EHR out there.

Pros

Ease of use. Easy launch. Responsive support team. Beautiful product.

Cons

In order to point out some thing that I like least about this EHR, admittedly, this is difficult… But if I had to choose, I would say the inability to see both the list of problems and medications in a single window. When the list of medications in the list of problems is long, I do need to scroll up and down. It's not a very big deal however.

Review Source

LT

Lim T.  
Medical Doctor  
Medical Practice  
Used the software for: 2+ years

### "It’s very reliable and user friendly and highly dependable ."

October 22, 2023

5.0

I’m extremely happy with the current Athea Smart EHR and they constant updates the EHR .

Pros

Althea Smart EHR gives me confident to chart easily and I can review my patients with my Smart phone and prescribe with my Smart phone wherever I go .

Cons

Nothing is far . I’m extremely pleased with the current Smart phone .

Switched from

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

Not as user friendly as Athea Smart EHR

Review Source

AR

Ashok R.  
Co owner  
Medical Practice  
Used the software for: 2+ years

### "Althea Smart EHR"

October 21, 2023

5.0

Very good

Pros

Extremely easy to use even for people who are not that computer savvyThe dictation system is excellent

Cons

Extras are sometimes expensiveI.e. lab interface

Review Source

EY

Evelyn Y.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Software is easy to use"

October 22, 2023

5.0

Pros

I find the product pretty easy to use and navigate around.

Cons

I don’t think I have anything negative to say about it.

Review Source

PT

Paramvir T.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Althea EHR & Practice Management"

October 16, 2023

5.0

Pros

Ease of using, excellent features & great for dictating chart notes.

Cons

Being on cloud it’s sometimes slow due to internet speed fluctuation

Review Source

GA

Gizel A.  
MD  
Medical Practice  
Used the software for: 2+ years

### "Helpful"

October 16, 2023

5.0

Excellent

Pros

Very easy to use, saves time for me and my staff.

Cons

More options for medication.

Review Source

VR

Velina R.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Althea review "

October 23, 2024

5.0

The overall experience has been great! a very easy and smooth transition from our previous EHR.

Pros

Althea was easy to use, adaptable, and improved our practice management.

Cons

I eagerly await the completion of the interface with our ASC software.

Switched from

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

The version of e clincal works was not web based to it was difficult to access from different locations

Review Source

AK

Ara K.  
Podiatrist  
Hospital & Health Care  
Used the software for: 2+ years

### "Althea review"

July 24, 2024

5.0

Pros

Ease of use in real time. Voice to type with dragon makes documentation easier

Cons

Not much to complain about. Need more diversity in integration to 3rd party companies. ie xray software

Review Source

MAG

MARCO A. G.  
DR  
Medical Practice  
Used the software for: 2+ years

### "EASY TO USE AND EFFICIENT"

July 24, 2024

5.0

I HAVE SEEN DIFFERENT PROGRAMS AND NO ONE COMPARES TO ALTHEA, I AM VERY PLEASED

Pros

IMPORTANT INFORMATION REGARDING THE PATIENT IS ON THE FIRST SCREEN MAKES MY JOB MORE EFFICIENT

Cons

I CAN NOT THINK OF ANYTHING RIGHT NOW. I AM HAPPY WITH THIS SYSTEM

Switched from

[PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)

TO HARD TO USE, IT WAS A TERRIBLE SYSTEM

Review Source

JA

Jackie A.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "Phenomenal EHR, user friendly "

July 25, 2024

5.0

Pros

Easy to use, all features are required for medical practice

Cons

No negative comments. EHR is to our satisfaction

Switched from

[PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)

Did not meet our needs. Faced a lot of issues with system

Review Source

BE

Bianca E.  
Registered Nurse  
Medical Practice  
Used the software for: 2+ years

### "Great and Effective"

July 16, 2024

5.0

Althea Smart EHR is a great tool that makes patient care, documentation and practice easier.

Pros

Very flexible, many features customer to each practice

Cons

Pricing, but it is very reasonably priced based on all the features offered

Review Source

Shivam P.  
physician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "User friendly and easy to use"

July 18, 2024

5.0

Pros

Simple interface that is extremely user friendy

Cons

none, the emr has been simple to work with

Review Source

Ajay N.  
Founder and MD  
Medical Practice  
Used the software for: 2+ years

### "User-friendly and efficient"

October 14, 2023

5.0

Fantastic

Pros

For years I was using E-Clinical Works and was afraid to switch over because I thought the transition would be difficult. It was the best thing I’ve done for my practice/business in 20 years. Cutting edge technology. Super efficient and intuitive, user-friendly. It quite literally took me hours to understand the system, rather than weeks. I haven’t taken a chart Home since I started using this system two years ago. Highly highly recommend. Bonus, because of the speed and efficiency, I’m actually cut down on a couple of staff.

Cons

None. I honestly cannot think of even one. Even the back office support is amazing and prompt.

Reason for choosing Althea Smart EHR

Ease of use. Quick transfer from one system to another, excellent speedy back office support.

Review Source

MF

Michael F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very efficient and easy to use EMR"

October 29, 2023

5.0

Very good experience so far. Training was good and it is very easy to use on an iPad and the dictation is incredibly efficient.

Pros

Easy to use on the iPad and makes documentation very simple and efficient

Cons

Not very many cons. Online scheduling would be nice but they are working on integrating. That feature is available for patients currently in our system through the portal.

Reason for choosing Althea Smart EHR

Easier to use. There is also a surgical center EMR that can integrate easily with this to make it useful since we own a surgery center and a clinic.

Switched from

[e-clinic](https://www.capterra.com/p/265938/e-clinic/)

E clinical was too cumbersome and difficult to use

Review Source

DT

Daniel T.  
Owner doctor  
Medical Practice  
Used the software for: 2+ years

### "Easy to use EMR"

October 14, 2023

5.0

So far great support. Responsive. Team helped us design the usage platform to our specifications.

Pros

Ease of use. Helpful and responsive support. Smart phrases makes charting move quickly Personally Owning the data iPad platform- IOS

Cons

Would prefer emr and practice management system worked better to provide marketing tools for practice

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Reason for choosing Althea Smart EHR

CostEase of use Not needing a complicated emr systemHelpful staff

Review Source

AS

Ali S.  
Medical Doctor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "One of the best EHR in the market"

October 29, 2023

5.0

Excellent in most aspects. Very User friendly.

Pros

Able to use Althea on iPad which makes it easier for me to carry my computer to each room. Also very easy to chart patients’ information.

Cons

Unable to use some of pharmacy limited frequency wording.

Review Source

JL

Josef L.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "EMR for physicians "

October 14, 2023

5.0

Highly recommend, makes my life easier

Pros

Voice enabled transcription, ease of use

Cons

At times as this is a new product twiks has to be made, but the company is responsive and fixes it rapidly

Review Source

KS

Kamran S.  
MD  
Medical Practice  
Used the software for: 2+ years

### "Excellent EHR"

October 14, 2023

5.0

Excellent

Pros

Very user friendly on iPhone and iPads.

Cons

Everything on the program functions well. Current medication list management could be better.

Review Source

MZ

Malak Z.  
Physician  
Medical Practice  
Used the software for: 6-12 months

### "Easy to use"

October 29, 2023

5.0

Overall is been very positive experience, and they made the move from another EHR as easy as possible

Pros

I had to switch EHR. \[sensitive content hidden\] , IT manager made it very easy to use. He is still very responsive to any issues or questions It’s easy to use

Cons

You have to open a tab every time you need to look at a chart. Phone numbers of pts need to be seen as soon as you click on their name

Review Source

SAS

Stephen A S.  
Physician/owner  
Medical Practice  
Used the software for: 2+ years

### "Althea review"

October 14, 2023

5.0

Pros

Progress notesPrescription entry is a useful feature

Cons

Meds remain asif they are daily even if they were a one time occurrence Can't change dosage..have to delete the drug and re enter

Review Source

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