---
title: "DocuVantage OnDemand Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DocuVantage OnDemand Software - reviews, pricing plans, popular comparisons to other Document Management products and more."
source_url: "https://www.capterra.com/p/78432/DocuVantage-OnDemand/"
page_type: "product"
language: "en"
---

# 

 DocuVantage OnDemand Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DocuVantage OnDemand

## What is DocuVantage OnDemand?

An affordable, full featured, cloud-based document management solution. Easily create, distribute, store, sign, and manage your documents in a secure, centralized location with instant access to information from anywhere, enabling your remote workforce. SalesForce Integration, eSignature Integration, Automated Alerts, Templates, Version Control, Customizable Data Forms and Approval Flows. Subscribe now and be operating more efficiently in days. Contact us for a free consultation!

## What is DocuVantage OnDemand used for?

[Productivity](https://www.capterra.com/productivity-software/)[Procurement](https://www.capterra.com/procurement-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$40

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DocuVantage OnDemand?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.docuvantage.com&name=DocuVantage OnDemand)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DocuVantage OnDemand

4.5 (10)

VS.

[4.5 (144)](https://www.capterra.com/p/161845/Square-9/reviews/)

Starting Price

$40

Per User, Per Month

Starting Price

$68

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (10)

Ease Of Use

4.3 (144)

Value For Money

5.0 (6)

Value For Money

4.3 (136)

Customer Service

4.9 (10)

Customer Service

4.4 (135)

## DocuVantage OnDemand alternatives

[4.6 (24)](https://www.capterra.com/p/196081/airSlate/reviews/)

Starting price

$399.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (84)](https://www.capterra.com/p/108528/Intellect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,257)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## FAQs about DocuVantage OnDemand

Overview

### What company size and specific industries is DocuVantage OnDemand built for?

DocuVantage OnDemand is designed for organizations that manage accounts payable, contracts, and HR records, with a focus on NGOs and nonprofits, healthcare providers, and manufacturing companies. The target audience appears to be businesses and institutions that need document management across these operational areas.

Features and Usability

### What are the key features of DocuVantage OnDemand?

DocuVantage OnDemand offers document management, document capture, OCR, file conversion, and full-text search for handling digital records. It also includes workflow automation, business process automation, approval process control, audit trail, access controls/permissions, electronic signature, and reporting/analytics for managing documents, compliance, and task routing.

Getting Started and Support

### What training and onboarding options does DocuVantage OnDemand offer?

DocuVantage OnDemand provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, self-paced reference, and recorded demonstrations for teams that need help getting started with the product.

Getting Started and Support

### What customer support options does DocuVantage OnDemand offer?

DocuVantage OnDemand provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support is available, so support experience cannot be summarized from user reports. The listed channels indicate multiple ways to get help, but no evidence is available on response times or usefulness.

## Features

AI summary

Based on 31,543 Document Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing document management software:

-   **Secure Data Storage** (**55%** of reviewers rated this feature as critical)
-   **Document Storage** (**51%**)
-   **File Sharing** (**48%**)

DocuVantage OnDemand includes **Document Storage** and **File Sharing**, covering two of the top priorities for document management buyers. These features make it easier to organize files in one system and distribute documents across teams when needed. However, it does not offer **Secure Data Storage**. Instead, the product provides **Access Controls/Permissions** (**41%**) and **Collaboration Tools** (**40%**), which give businesses more control over who can view or edit files and support team coordination around shared documents, helping businesses manage information access and day-to-day document work more effectively.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Annotations

Highlight content and/or make notations about parts of content

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

DocuVantage OnDemand 40 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- ERP integration: Integrate with existing ERP systems
- File Conversion: Convert files to a different format
- File Management: Create, save, and store files
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Full Text Search: Search for specific words or phrases within a document or database
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Task Management: Create, manage and track all task activities and progression
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Templates: Sample files or documents that could be customized as needed or used as is
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

5.0 (6)

Free Trial

Basic

$40.00

Per User,Per Month

Value for money

5.0 (6)

5.0

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 10 reviews

Filter by rating

5(5)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SW

Sarah W.

Senior Paralegal

Wireless

### "All Around Excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2018

This software allowed us to move from a completely paper contract review process to an entirely electronic one that saves time and resources for a fantastic price. It is also an entire contract management system which houses all our current and archive contract in one place, which is not something that we had before.

Pros

It's versatility and ability to adapt to the unique needs of our company, the pricing, and the customer service that is second to none.

Cons

Not applicable, any time we've encountered any sort of issue it's been resolved in an expedient manner.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

April 27, 2018

Sarah, Thank you for such a wonderful review. All of us here at DocuVantage work hard to be as helpful as we can to every client. It's wonderful to receive a team review and we are happy to be of service! Thank you again! Sincerely, The DocuVantage Team!

DB

Debbie B.

HRIS Director

Non-Profit Organization Management

### "YMCA of Metropolitan Dallas Human Resources Department "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2017

The HR department went online with DocuVantage in 2016. DocuVantage worked with us to help us get everything set up and they are there anytime we need assistance. the HR Department has NO paper files any longer. Everything is on DocuVantage. We LOVE it. Dave Wiggins is our contact and he is AWESOME. thank you very much. I am still working on our Accounting Department to convince them to scan everything.

Pros

all good

Cons

nothing bad

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jodi M.

Executive Assistant

Non-Profit Organization Management

### "Great Resource!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 21, 2016

The people at Docuvantage were very patient and easy to work with, even though I am technically challenged.

Pros

Easy to use. Changes can be made easily and quickly.

Cons

NA

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2016

Dear Jodi, We know how busy you are. Thank you so much for taking time to provide an online review. We are so happy that DocuVantage OnDemand is easy, meeting your needs and the team is there for you when you need it. Please tell your friends - we love referrals! You can also Like us on Facebook and Follow us on Twitter. Have a wonderful day and many thanks from the team at DocuVantage!

LG

LindaGay G.

Office Administrator

Health, Wellness and Fitness

### "Office Administrator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2016

The set up and training of the program was straightforward. The functionality of the program performs as explained.

Pros

The ease of storing, sorting, and searching for documents. No more file cabinets full of folders.

Cons

I haven't experienced any negatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2016

Dear Linda, Thank you so much for taking time out of your busy day to provide an online review. We know how busy you must be. We are so happy that DocuVantage OnDemand is meeting your needs and making life easier! Please tell your friends - we love referrals! You can also Like us on Facebook and Follow us on Twitter. Have a wonderful day and many thanks from the team at DocuVantage!

RG

Robert G.

President

Telecommunications

### "Docuvantage Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2016

Has been a positive addition, of value...to our business. The initialization and customization of the product were important to us. We created a unique, telecommunications application that has been a true innovation and delineating factor in our business.

Pros

The customer service, support...is extraordinary, led by Dave Wiggins.

Cons

Difficult to get software not to open when computer is started.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2016

Dear Robert, Thank you for taking the time out of your busy schedule to review DocuVantage OnDemand. We are very appreciative and happy that it has added great value to Commtrol and that our team has been extraordinary. Please tell your friends since we love referrals! You can also Like us on Facebook and Follow us on Twitter. Have a great day! Many thanks from the Team at DocuVantage!

JH

Jessica H.

Office Administrator

Information Technology and Services

### "Highly Recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2016

From the very beginning (my initial inquiry), through setup, and now well into usage of DocuVantage - I have been thoroughly impressed with the customer service and experience that comes along with this product. You don't just pay for the software and have to figure it out - they have helped me along the way with setup, customization, and any questions or concerns I've had.

Pros

I love how easy it is to customize this software to fit what the company / organizational need is.

Cons

I have had a few situations where just changing something simple led to what some would refer to as a 'bug' - but once I called the rep that works with me, it was taken care of within minutes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2016

Dear Jessica, Thank you for taking the time out of your busy schedule to review DocuVantage OnDemand online and the great team you are working with. We are so appreciative. Our goal to set us apart from other products is to not only give our clients a product that works for their individual needs but also immediate access to our team so that not only does the software help your organization, but our team wants to help make your day easier as well. Thank you for recognizing both. I will be sure to share your kind review. They love knowing they are appreciated! Please tell your friends about us since referrals make up so much of our business and Like us on Facebook and Follow us on Twitter. Have a wonderful day and thank you again! Best regards, Jana Wiggins, CEO

LS

Lauren S.

### "Helpful Customer Service!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 13, 2016

I am not a tech savvy person, but I was able to learn the system relatively quickly and the customer service made a world of difference. They were always available and responsive when I had a question and dedicated significant time and effort to get us up and running. So far, I've had a great experience working with the DocuVantage team!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2016

Lauren, Thank you so much for such a nice review. All of us here at DocuVantage strive to be as helpful as we can to every client. It's wonderful to receive a team review and we are happy to be of service! Thank you again! Best regards from the DocuVantage team!

JS

jeremy S.

Legal

### "very positive"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 4, 2016

Great product. With the help of the programers, it does everything we need. The look and pages could be a little more user friendly. Icons seem to look very similar and we often click on the wrong icons. Also, it could be more intuitive; sometimes having to adjust information, actions, fields, user groups, etc gets confusing, where other systems may nbea little more self-explanatory and easy to navigate. However, over all, it is very flexible and a great benefit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2016

Hello Jeremy, Apologies for just seeing this. Thank you for taking time out of your busy day to post an online review. It is much appreciated. So glad to hear the platform is doing everything you need! Thank you for letting us know about the icons. It's tough in an app that has so much functionality to squeeze icons that look very different, all related to documents, in a small area. But if you hover over the icons it will tell you what function it performs and by now hopefully it has become second nature. If not please let our team know :-) Thank you again for such a nice review and have a wonderful day. Please tell your friends - we love referrals and you can Like us on Facebook and Follow us on Twitter. Many thanks from the team at DocuVantage!

AD

Andy D.

Corporate Counsel

### "Easy to Use - Great Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 17, 2015

This is a great platform for businesses of all sizes. Easily search functions, task management and reliable customer service. The UI is easy to maneuver and work with. Great for legal document retention and workflow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2021

Thank you for your review Jackie!

AM

Allison M.

Director of Operations

### "We count on DocuVantage"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 14, 2014

DocuVantage was great to work with and helped address our needs with a product that has been in use for several years. This product has withstood the scrutiny of auditors and has helped tremendously to effectively move the workflow along as needed. Bottom line, when we call, they answer. Can't ask for much more than that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2016

Hello Allison, We are able to respond to our online reviews now and would like to thank you for taking the time to do an online review. We know how busy you are! We enjoy working with you and appreciate your support! From all of us at DocuVantage!

[View all Reviews](https://www.capterra.com/p/78432/DocuVantage-OnDemand/reviews/)

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