# VBVoice Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VBVoice Software - reviews, pricing plans, popular comparisons to other Application Development products and more. Source: https://www.capterra.com/p/78434/VBVoice --- # VBVoice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 13, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VBVoice ## What is VBVoice? VBVoice software is relied on by leading operations worldwide. The experience allows developers to build applications more efficiently, including High Availability licensing to take full advantage of VMWare Cluster environments, Visual IVR functionality, and built in redundant licensing mechanisms to ensure users always remain online. VBVoice software takes pride in increasing corporate and customer efficiency, reduces operation costs, and increases consumer satisfaction and professionalism. ## What is VBVoice used for? [Application Development](https://www.capterra.com/application-development-software/)[IVR](https://www.capterra.com/ivr-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VBVoice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vocantas.com&name=VBVoice) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VBVoice 4.8 (5) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $0.01 One Time Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.0 (958) Value For Money 4.6 (5) Value For Money 4.2 (781) Customer Service 5.0 (5) Customer Service 4.0 (753) ## VBVoice alternatives Highest Rated [4.8 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response VBVoice 11 features Application programming interface that allows for integration with other systems/databases Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response System calls multiple numbers at once and connects the agent to the first number that answers Create and administer polls and surveys Turns text into natural sounding speech Track revisions and updates made to files and navigate between different versions Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.6 (5) Free Trial Free Version Basic $0.01 One Time Value for money 4.6 (5) 4.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BM Brian M. Director of Product Development Computer Software ### "Simple Telephony in .NET" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2019 We have been in the telecom software business for 30 years. We have implemented VBVoice since back in the VB6 days and continue with our .NET development team. We have deployed hundreds of custom and reusable IVR, outcall, or even voicemail applications over the years with great success. Pros Easy to implement with a fairly robust feature set. .NET integration allowed us to get extremely complicated call flows implemented quickly and enjoy all the other .NET benefits. Cons Deep SIP integration is not yet available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mark B. CEO Hospital & Health Care ### "VBVOICE & Scribe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2019 Pros The support of the Pronexus Team and their willingness to help us meet the changing needs of ours has been great. They have taken our suggestions and incorporated into the product. The product is easy to use and flexible to create new solutions for our customers. Cons The reset of the licensing when moving virtual servers can sometimes be a problem, but the team is responsive to requests to do this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jeffrey H. President Information Services ### "Outstanding company to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2019 Pros Would be hard pressed to name a company more responsive than this. Outstanding customer and sales support Cons More examples in their documentation, specific to VB.Net Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP John P. President Telecommunications ### "Pronexus VBVoice SDK - A Must For IVR Functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2019 We have been able to provide good quality software products for the telephony markets we sell into... Unified Communications has been are key market and oldest vertical market... Nice to have a company around that has more years in business then yours... We are into our 20th year now... Pros The number of deployments that can be done easily with the SDK is amazing... We are able to provide applications to our customers that are better and more stable than the shareware software running out there... Support for the telephony and the application development side has always been there for us... Cons In the past the constant new versions caused us to continually have to update sites in the field... While this might be an easy task for a company that has one or two applications deployed... Becomes much more difficult when you have 100's of sites to update and maintain... Fortunately it looks like that is slowing down with Version 10... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rene L. Systems Analyst Utilities ### "Support is very helpful." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 19, 2017 Communicate with customers easy Pros The support team works with you to ensure you get the right features . Cons Testing can be difficult in some cases . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)